All jobs in Financial Services

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

Application Close: 24/04/2024

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The Credit Analyst is responsible for contributing to the resolution of accounts working collaboratively with customers as well as across functions of the business. Your responsibility is to collect outstanding moneys to increase our Working Capital. This position is all about communication and relationship building. This person must be committed to driving results to achieve strategic cash targets.

How You’ll Help

• Maintain a portfolio of accounts, maintaining aged AR balances within KPI targets.
• Identifies and develops strategies for the resolution of troubled accounts to minimize loss.
• Resolve collection issues via phone, email, 3rd party payment houses, etc.
• Collaborate across departments to identify problems. Work to remove barriers and find solutions to ensure the collection of outstanding invoices within payment terms and credit limit.
• Monitor account portfolio aging daily to ensure alignment with established targets.
• Facilitate virtual and in-person meetings to correct and align internal stakeholders with external customers.
• Work with internal teams to identify and develop strategies for the resolution of invoice discrepancies to minimize DSO (days sales outstanding).
• Interpret customer contracts.
• Other related duties as may be required.

Your Skills & Experience: 

• Post-secondary education in business administration, accounting or related field.
• PCMP, CCA, or CCP designation through the Credit Institute of Canada, or equivalent, a strong asset.
• 1-3 years’ experience in a credit/collections role, preferably in the transportation industry. 
• Adjudication experience a strong asset.
• Exceptional customer service focus and relationship building skills.
• Strong communication skills, verbal and written; persuasive, confident, with ability to articulate an appropriate message to various audiences clearly and concisely.
• Strong MS Suite skills; Outlook, Excel; must possess the aptitude for learning new programs; AS400, Truckmate, Oracle, SideTrade, Power BI – an asset; 
• Must be adaptable with a strong proficiency to learn new programs/platforms and find efficiencies.
• Resiliency and persistence to resolve outstanding AR between external and internal stakeholders while maintaining the customer relationship.
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting while managing multiple customers.
• Ability to multitask and prioritize in a deadline driven environment.
• Strong sense of urgency.
• Ability to work independently and to collaborate with others to meet customer expectations.
• Maintain composure under high-pressure situations and difficult conversations.
• Ability to understand transportation documentation and verbiage.
• Ability to identify early warning signals relating to potential cash flow issues.
• Understanding of freight flow, pricing, and order to cash process.

To apply, visit our Careers page at dayross.com

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

The Corporate Accounts Receivable (AR) team is responsible for the delivery of internal and external billings for goods and/or services provided by the City.

The primary purpose of the Accounting Assistant I - Corporate Billings includes processing and generating customer invoices and payment reminders, managing customer account reconciliations and generating accounting reports.

This position is required to provide excellent customer service on behalf of the departments within the City of Edmonton in accordance with defined policy and procedure.

Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style. With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Process Corporate billings, Fleet billings and Sales & distribution (S&D) invoicing for various services and/or goods provided by the City through Billing advice request, pass-offs, uploads, S&D and M5 billing simulations
• Manage a portfolio of assigned customer accounts. i.e. Rent, Leases, various Transportation portfolio, Transit, Fleet Billings etc. 
• Check, review, validate and enter information submitted, ensuring adequacy of supporting documents for completeness and accuracy as well as compliance with business process requirements and accounting distribution. i.e. Cost Centres, Work orders, Net Work Activity (NWA) and internal orders
• Generate corporate daily invoices and payment reminders; mail out and electronic invoicing
• Ensure application of accounting principles and practices in the maintenance and updating of accounts receivable records
• Perform periodic AR customer process timely account reconciliation and General Ledger reconciliations, for daily, weekly and month-end clearing and transfers as needed to record transactions to a customer account to ensure its collectability and minimize bad debts
• Check, review and process refunds to customers on over payments and clear over and under small balances
• Review and analyze customer accounts and respond to customer inquiries over the phone or in written form by email or letter and resolve disputed invoices
• Reconcile General Ledger Accounts related to AR such as 204000 auto post accounts, cash suspense clearing and Warranty account 201180
• Interpret and apply instructions and guidelines to resolve AR billings work related issues
• Maintain good public relations in the performance of Accounts Receivable duties by being courteous and make decisions within established policies and procedures
• Perform other related duties as assigned

Qualifications

• A recognized accounting certificate
• One (1) year of experience in an office environment
• Demonstrated competency in the use of spreadsheet and word processing applications
• Knowledge of corporate and departmental policies, procedures, bylaws and processes in the performance of accounts receivable duties
• Knowledge and understanding of provincial and federal legislation regarding the accounts receivable duties
• Competency in the use of Microsoft Word and Excel, and Google applications & other financial software (i.e. SAP AR module)
• Basic knowledge of accounting, administrative procedures and regulations including GAAP, FOIP and GST
• Ability to contribute as a positive team player in a customer focused service environment
• Strong organizational skills with the ability to work independently and accurately with attention to detail
• Strong communication skills, being courteous, positive problem-solving skills and being respectful when administering established policies and practices
• Strong customer service skills and abilities to deal courteously with the public over the phone and in written form via email or letter, and in making decisions within established policies/procedures
• Strong organizational skills to deliver large volumes of work within defined timelines
• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviors and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Up to 1 permanent full-time position

Hours of Work: 40 hours per week, Monday - Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary: $26.580 - $33.357 (Hourly); $55,499.040 - $69,649.420 (Annually) 

Talent Acquisition Consultant: RM/MZ

Classification Title: Accounting Assistant 8h
Posting Date: Apr 05, 2024
Closing Date: April 12, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Financial and Corporate Services
Work Location(s): Century Place, 6th Floor, 9803 - 102A Avenue Edmonton T5J 3A3

The Account Manager is responsible to work on opportunities across the Victoria/Vancouver Island territory, representing the business to all levels of decision makers within the accounts. 

The purpose of this role is to solution sell the full scope of services to new customers with the key deliverables achieving assigned revenue objectives and enabling maximum revenue growth.   

How You’ll Help

• Sells into accounts, services new accounts, and manages an existing client base. 
• Acts proactively to create opportunities for new business with existing accounts. 
• Builds relationships with potential new and existing accounts to grow & retain business in Canada and the US. 
• Generates sales leads by networking, cold-calling prospects and building relationships as part of a coordinated sales strategy. 
• Creates sales strategies by gathering market information, analyzing opportunities and documenting sales methodology. 
• Prepares presentations and delivers to prospective clients. 
• Maintains accurate customer files. 
• Works with operations to address issues with scheduled shipments. 
• Other related duties as may be required. 

Your Skills & Experience: 

• Minimum of secondary education
• Post-secondary education in business administration or related field, an asset
• A suitable combination of education and experience may be considered
• Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial. 
• A minimum of 1-2 years’ experience in outside sales, sales support/customer service or business-to-business sales. 
• A solid network and client base to call upon is preferred.
• Strong interpersonal skills and a desire to resolve problems in a timely fashion. 
• Considerable tact, courtesy and diplomacy are required when dealing with Customers, either existing or new. Problem solving demands require immediate action, to ensure the consistent application of strategies for growth. 
• Excellent communication and negotiation skills. 
• Proven experience in freight brokerage sales, with a desire to grow professionally. 
• Computer skills in Microsoft Office, Windows environment are key to succeeding in this role. 
• Out-going "Hunter" personality. 
• Demonstrated customer relationship skills. 
• Able to work deadlines in high transactional environment. 
• Ability to champion business needs in a collaborative manner to colleagues. 
• Results focused. 
• English, other languages an asset
• Able to work with little supervision
• Subject to a criminal background check prior to employment
• Travel required.
• Regular short distance travel via car.
• Occasional long distance travel via flight.
• Work requires attendance at customer sites. Customer environment may vary.
• Home office environment and flexibility.
• Office environment with extended periods of sitting in a workstation, utilizing the phone or working on a computer.
• Extended period sitting in a work station working on a computer and on a phone
• Normally Monday to Friday, daytime hours but may be required outside of these hours. 
• The position has a high degree of latitude in setting priorities and scheduling own work. 

 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Manager, Payroll is responsible for managing the payroll function for our Sustainable Cleaning Solutions (SCS) division. This position ensures that all payroll processes and activities are efficient and delivered effectively. 

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.
• Manages the payroll team including training, coaching / mentoring, and conducting performance management of work assignments, evaluating employee performance, determining related training and orientation requirements, addressing performance issues through intervention or counseling.

Customer Service

• Maintains high customer service levels from the payroll team by performing duties such as scheduling and coordinating work assignments and system processes, problem identification and resolution. 
• Receives and responds to payroll inquiries and complaints regarding issues such as interpretations of payroll regulations and collective agreements.  

Payroll Processing and Administration

• Responsible for the timely and accurate preparation of payroll payments through such tasks as creating and maintaining processing schedules and checklists, reviewing reports to ensure the integrity and completeness of the payroll and benefits information, identifying and correcting discrepancies.  Ensures that all payroll information remains confidential and controlled.
• Coordinates the processing of special payments for severance, retroactive, performance and merit pay and collective agreement and Human Rights grievance resolution payments. Manages the analysis of audit query reports as a result of the payroll process runs.
• Manages the implementation of the recovery process for overpayments (i.e. recovery period for payroll deduction and release of the payroll authorization form).
• Manages the requisitions for off-cycle cheque processing.

Government Reporting, Remittances and Audits

• Manages the activities and performance of payroll team members to ensure operational efficiency and effectiveness – institutes appropriate internal controls for the payroll operation; ensures compliance with Revenue Canada, Employment Standards and collective agreements.  Prepares returns and reports as required by the legislation; maintains competence and knowledge and acts as a resource for the application of Income tax, Canada Pension and Employment Insurance and other legislated employee/employer deductions; maintains proper and secured retention of payroll documents and data; monitors the control mechanisms which include performing and reviewing accounts, reconciling, explaining and accounting for discrepancies and taking corrective actions; participates in organizing audit activities and preparation of audit working papers for payroll.

Operational Efficiency, Effectiveness and Best Practices

• Evaluates the department’s ability to measure and improve customer needs by participating in activities to compare performance including the development of process standards; improving business processes to meet customer needs; sharing information and responding to areas of dissatisfaction.
• Evaluates the department’s ability to measure and improve cost effectiveness by promoting efficient and effective utilization of allocated resources, which includes developing team members to ensure continuity of operation of the Payroll function; hires evaluates and promotes continuous learning for team members; manages and resolves team members issues as necessary; fosters conditions for team effectiveness; promotes, assesses and improves team members productivity; develops and monitors efficiency standards, indicators, benchmarks and workload measurement standards.

KNOWLEDGE & SKILLS

• A minimum of 5 years of relevant job-related experience.
• Advanced experience and knowledge of ERP payroll system.
• In-depth knowledge of CRA guidelines and payroll legislation. 
• Intermediate to Advanced knowledge of Microsoft Excel.
• Demonstrated language proficiency (both verbal and written) in English and French

Licenses and/or Professional Accreditation

• CPM designation required.

What your role will be…
 

Financial Advisor
 

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
 

What you’ll be doing…

Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
• Educating our customers, providing relevant insights and expert advice
• Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
• Nurturing strong, long-standing relationships
• Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience

What you need to succeed…

• The appetite and drive to build strong customer relationships and deliver excellence customer service
• The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
• To uncover and solve for customers’ needs
• Mutual Funds licence and working towards the CIFP Diploma

What we’re offering…

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.
• You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise.

*This competition will accept applications on an ongoing basis. Applications are reviewed when a facility is need of additional staff to maintain service levels. *

**If you are selected to move forward in the recruitment process, a representative from the City of Regina will contact you directly. **

NATURE OF WORK:

In an environment that supports continuous improvement and under the direct supervision of the Clerk Cashier or designate, these employees answer and deal with customer inquiries, service requests and complaints for all programs and services offered at Major facilities. This employee also performs cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits.

DUTIES AND RESPONSIBILITIES:

• Answers and deals with client inquiries, services requests and complaints in person and over the phone. Responds to all client inquires and requests.
• Performs cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits.
• Monitors and allows access of clients into the facility and maintains the necessary statistical data.
• Follows all rules and regulations as set out in the Occupational Health and Safety Act and the City of Regina Occupational Health and Safety Manual.
• Performs related duties as required.

QUALIFICATIONS:

Knowledge, Abilities and Skills:

• Knowledge of cash handling policies and procedures.
• Ability to deal courteously and tactfully with the public.
• Ability to operate cash handling equipment.
• Ability to establish effective working relationships.
• Ability to write in a clear and concise manner.
• Ability to handle large sums of money, keep records of account and perform cash balancing.
• Ability to follow all safety regulations as set out in the section or department to which assigned.

EDUCATION AND EXPERIENCE:

• One year experience in customer service and cash handling.

Note: Testing may be done to evaluate knowledge, skills and abilities.

Note: As per the City of Regina's Criminal Record Check Policy, the successful candidate is required to provide a satisfactory Vulnerable Sector criminal record check.

Note: Successful candidates will be required to provide proof of acquired education.

Main Purpose and Function

Performs complex accounting work involving a variety of accounts and records to support Arts, Culture and Community Services, Development, Buildings & Licensing, and Planning, Urban Design & Sustainability with a variety of accounts and records.  

Specific Duties and Responsibilities

• Ensures the timely and accurate transfer of data from sub-systems to SAP to meet cycle close deadlines

• Verifies the integrity of interfaced data from various sub-systems to the SAP GL, trouble shoots /analyzes problems and corrects discrepancies

• Reconciles various general ledger accounts related to supported business areas

• Reconciles project cost centers, related internal orders, secondary cost elements to make sure expenditures are accurately reflected

• Provides Project Managers with cost recovery and spending updates as required

• Reconciles payroll clearing costs and transfers these to various ACCS/DBL/PDS one-time funded projects

• Reconciles Development Cost Charges fees collected through the POSSE system, Planning Subdivisions, and through Letters of Credit deposited. Prepare remittance to Metro Vancouver

• Serves as ACCS/DBL/PDS finance liaison and contact for trouble shooting issued related to revenue systems, e.g. Moneris credit card machines and related Web issues, Tempest, AMANDA, and POSSE

• Records and reconciles credit card payments collected including online web payments

• Processes refund documents

• Compiles statistical data to support business decisions

• Prepares year end working papers and liaise with external auditors on account inquiries

• Develops, document and implements new procedures and provides guidance and instructions to ACCS/DBL/PDS operational staff involved in revenue collection and reconciliation process

• Participates in developing, testing and implementing improvements and software upgrades to existing systems and processes

• Participates in the implementation and testing of new systems and processes

• Other duties/responsibilities as assigned

Qualifications

Education and Experience:

Completion of diploma in Accounting or completion of the CPA Prerequisite Education Program, with considerable experience as an Accounting Clerk III or related experience including the use of accounting and office software applications; or an equivalent combination of training and experience.

Knowledge, Skills and Abilities:

• Considerable knowledge of the basic principles and standard practices of accounting and bookkeeping

• Considerable knowledge of statutory regulations and restrictions governing receipt and expenditure accounting

• Good knowledge of office methods and procedures

• Good knowledge of the specific rules and regulations governing departmental activities

• Good knowledge of other agencies' financial practices and requirements which apply to the work

• Proven problem solving, analytical and organizational skills

• Ability to prepare varied financial and statistical reports

• Ability to make arithmetic calculations with speed and accuracy

• Ability to establish and maintain effective working relationships with other City staff and with representatives of other agencies as required

• Ability to operate standard office equipment

• Ability to work with minimal supervision, to prioritize work, take initiative to resolve issues, meet tight deadlines and thrive in an evolving environment

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Finance, Risk & Supply Chain Management (1150) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: April 2024 

Salary Information: Pay Grade GR-022: $38.75 to $45.62 per hour

Application Close: April 5, 2024

04/15/2024

Address:

62 King Street West

Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides other solutions indirectly through referrals to business partners.

• Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
• Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Identifies opportunities during customer conversations to generate referrals for personal and commercial banking products (e.g. personal banking, lending, and investments).
• Supports the achievement of sales and performance targets.
• Develops and implements a relationship management plan to meet the needs of client.
• Responds to customer investment requests to fulfill investment product needs aligned with the customer’s goals and refers the customer to partners where appropriate.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Executes work to deliver timely, accurate, and efficient service.
• Introduces clients to investment strategies and works with clients to set goals and make real financial progress using appropriate guidance tools.
• Probes to understand customer personal investment and banking needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Looks for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.
• Maintains current knowledge of personal investment products, practices, and trends and integrates into customer conversations.
• May work at multiple branches and through various channels based on market needs to deliver the desired customer experience and achieve overall business objectives.
• Builds effective relationships with internal/external stakeholders.
• Protects the Bank's assets and complies with all regulatory, legal, and ethical requirements.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• CFP designation preferred or one of the following:
• Personal Financial Planner (PFP) designation,
• Wealth Management Essentials (WME) + Financial Planning Supplement, Professional Financial Planning Course (PFPC),
• Financial Planning I & II (FP I & II).
• Canadian Securities Course - Licensed to sell mutual funds excluding QC or IQPF in Quebec.
• Advanced working knowledge of financial industry.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.

$42,300.00 - $78,400.00

Salaried & Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/total-rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!