All jobs in IT & Telecoms

Main Purpose and Function
The User Experience Strategist works independently to research, recommend, design, and deliver on cohesive and inclusive citizen-centric user experiences across digital channels that support user needs, business objectives, and the City’s digital strategy. The position exercises independent judgement in technical aspects of the role.
 

The Strategist is a member of Digital Channels within Technology Services – an inclusive, collaborative team of digital technology professionals that efficiently designs, develops, and operates high-quality digital products and services for the people of Vancouver that are user-focused, effective, and innovative.

Specific Duties and Responsibilities

• Applies user-centered design processes and industry best practices to guide optimal user experiences that holistically solve complex user and business challenges, both online and offline
• Identifies, defines and prioritizes user needs, business requirements, and success metrics to determine strategic value, in coordination with product owners, project managers, and digital performance specialists
• Designs, documents, debugs, and tests new and existing user interface modules to have an optimal user experience 
• Creates and effectively communicates UX design assets such as user stories, concept maps, user journeys, task flows, storyboards, information architectures, wireframes, prototypes, and visual designs to project stakeholders and developers
• Defines, evolves, and applies content, design, interaction, and accessibility policies, guidelines, and systems, in consultation with digital strategists and developers
• Defines and designs user tests and conducts rapid user testing internally, and consults with the vendors to support larger scale user testing. 
• Provides recommendations for improvements which may include third-party solutions
• Assesses and optimizes the performance of new and existing features by actively supporting secondary research activities, user research and usability testing.
• Interprets results of usability testing, user research and web analytics data to uncover insights and identify gaps.
• Conducts accessibility reviews using automated and manual testing with assistive technologies to identify and prioritize issues, and recommend opportunities to improve.
• Provides subject matter expertise on UX and digital accessibility by monitoring industry best practices
• Coaches, mentors, and trains team members and other staff on UX and digital accessibility best practices and how to address issues
• Initiates and facilitates collaborative sessions to help drive strategic discussions and decisions that advocate for users while addressing business challenge
• Supports the Implementation/UX lead to foster an inclusive design culture and promote the value of user-centered design and digital accessibility within the organization
• Other duties/responsibilities as assigned 

Qualifications
Education and Experience:

• Certification or degree in Information Technology or related field such as User Experience Design, Human Computer Interaction (HCI), Interaction design, Graphic Design, Digital Marketing, or Computer Science) and sound relevant work experience applying UX and inclusive design methodologies or an equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

• Considerable knowledge of UX methodologies and design thinking
• Sound knowledge of Web accessibility guidelines (WCAG 2.1), best practices, and legislation
• Sound knowledge of Front-end web development (HTML, CSS, JS, ARIA)
• Responsive web design
• Sound knowledge of Agile software development methodology
• UX activities and deliverables (such as interviews, user stories, usability testing, concept maps, user journeys, task flows, storyboards, competitive analyses, information architectures, copywriting, wireframes, prototypes, visual designs, pattern libraries, expert/heuristic reviews, and design systems)
• UX design tools (such as Figma, Sketch, Adobe XD, Invision, or Frontify)
• Accessible technology and testing tools (such as JAWS, NVDA, ZoomText, VoiceOver, Dragon Naturally Speaking, WAVE, and aXe)
• Web analytics tools (such as Google Analytics and Hotjar)
• Project, task, and bug-tracking tools (such as Microsoft Azure DevOps, Basecamp, and ServiceNow)
• Documentation tools (such as Dropbox Paper and SharePoint)
• Content management systems (such as OpenText CMS, Wordpress, or Drupal)
• Graphic design tools (such as Adobe Photoshop and Illustrator)
• Collaboration tools (such as Outlook, Cisco WebEx and Jabber)
• Communicate effectively across boundaries to understand context and build trust; Make complex and technical information and language simple and accessible for non-technical audiences; Advocate and communicate the value of UX and accessibility.
• Stays current on UX methodologies and tools; Make informed decisions based on user needs, available technology, and value for money; Understands how the digital economy is changing user behaviour and the public service landscape. 
• Ability to Visualize, articulate, and solve complex problems and make evidence-based decisions; Apply technical knowledge and experience to create or design workable prototypes.
• Ability to understand and work within given constraints (such as technology, regulatory, and social user constraints); Challenge constraints that can be changed; Ensures product and service compliance; Adapt to changing situations and problems.
• Ability to understand users and their needs based on evidence; Translate user stories and propose design approaches or services to meet these needs; Engage with users; Put users first; Manage competing priorities. 
• Ability to establish and maintain effective working relationships with project managers, business analysts, developers, and quality assurance specialists; Give and receive constructive feedback; Provide guidance to others. 
• Ability to identify opportunities to improve UX and related business process and to define strategies and policies; Ensure business requirements are met.
• Ability to supervise junior staff and train small groups of people.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: December, 2024

Position End Date: May, 2026 

Salary Information: Pay Grade GR-027: $47.62 to $56.27 per hour

Application Close: October 27, 2024

The IT Project Coordinator collaborates with Solutions Consultants, Project & IT Managers, business leads, external clients and subject matter experts to drive the coordination of project activities across multiple programs. The IT Project Coordinator will be responsible for assisting the project team to develop and execute project plans for IT systems and services and to ensure that they are deployed into production environments in an efficient and effective manner. They will need to be well-organized and be able to work in collaboration with other IT teams in supporting managed services and larger projects.

KEY DUTIES & RESPONSIBILITIES

• Supports project leaders (Manager, Technical Product Management, Solutions Consultants, business leads with monitoring and coordination of scope, schedule, and overall project initiatives.
• Assists in developing project artifacts including the project charter, requirements, work breakdown structure, budgets, resource allocation, sprint logs, user stories, schedule, risk logs, action items, lessons learned, etc.
• Assists project teams with planning, coordination, and reporting.
• Assists with visualization and documentation of project scope and deliverables.
• Supports and facilitates project meetings, preparing agendas, presentations, and meeting minutes.
• Maintains communications with all team members.
• Coordinates projects in both agile and waterfall methodology.
• Assists in validating budget forecasts and provides on-going reconciliation of resources and other related project expenditures against set budgets.
• Effectively escalates early warning signs and deviations from the plan.
• Maintains project documentation repositories.
• Documents control; ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Tracking status of deliverables to ensure project deadlines are met.
• Attends and participates in stakeholder meetings.
• Develops project strategies to ensure alignment of team members, priorities based on vision to execute on time, within scope and on budget.
• Scheduling, organizing meetings and team member activities to contribute to project success.
• Provides regular status updates to team members and project leaders.
• Other duties as assigned

KNOWLEDGE & SKILLS REQUIRED

• A university degree/college diploma in project management, management information systems (MIS), or relevant work experience
• Minimum 2 to 3 years project management experience in I.T.
• Demonstrated knowledge and familiarity with project management frameworks, including cost, schedule, risk, issue and status tracking and monitoring
• Demonstrated ability to learn and work with new technologies and applications
• Experience supporting and coordinating a variety of small and large projects
• Experience with business process documentation techniques and tools
• Experience supporting and facilitating a variety of engagement sessions and meetings with technical and professional staff, vendors, and senior stakeholders
• Experience with Microsoft Office and MS Project
• Good written and verbal communication skills
• Good problem-solving and critical-thinking skills
• An ability to interpret flowcharts, schedules and step-by-step action plans
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with quality assurance and quality control

Licenses and/or Professional Accreditation

• PMP certification is considered an asset

This team contributes to the overall success of the Global Finance and Risk Technology (GFRT). Ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are following governing regulations, internal policies and procedures.

 
Is this role right for you? In this role you will:

• Manage and participate ‘hands-on’ in providing technical specifications and designs, developing detailed work-plans, scheduling technical resources, monitoring progress against plan and developing/maintaining programs according to standards.  The incumbent must ensure software, programs and applications developed and/or configured to meet high availability, integrity and reliability requirements.
• Provide technical expertise, guidance, advice and knowledge transfer to all development staff on all aspects of application development for assigned applications or technology. Provide recommendations on departmental standards surrounding systems architecture, application development, systems integration, data modelling, testing, as well as, performing reviews and walkthroughs of all major project deliverables to ensure the quality and completeness of functionality.
• Provide production and user acceptance testing application support to complex technical problems on all assigned applications and technology that serve each business unit by analyzing problems, implementing solutions and developing new procedures surrounding support.
• Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plans, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide post implementation support and training to the computer operations staff on the production processing functionality.
• Maintain a good understanding of the Division's business strategies, business policies, financial instruments, risk management and backoffice processing.  In addition, the incumbent is required to provide leadership and specialized consultation in defining, planning and maintaining a strategy for the architecture, development and implementation of technology and systems within the Division to provide effective technical consulting and support services to the Division.
• Ensure the department's objectives are met by assisting in recruiting qualified staff, providing input to performance appraisals on time and maintaining up to date knowledge of technology, industry and business practices.
• The incumbent is guided by Bank policy and receives broad direction from the Senior Manager/Director, and general direction from the Project Manager for the projects assigned.  The incumbent is expected to function independently to identify opportunities for automation or efficiency, to introduce new technologies and to ensure that the department's objectives are met.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years of experience with Microsoft SQL Server. Expert knowledge of SQL server, SSMS, ETL tools like SSIS and jobs scheduling tools. Able to understand business requirement from business reporting teams and use stored procedure to prepare the reporting outputs.
• 3+ year of experience with Office 365 development utilizing PowerApps, Power Automate, Power BI, and SharePoint Online.
• 3+ year of experience in .Net Development.
• Demonstrate the skill of creating source to target transformation in Visual Studio from scratch and manage version control.
• Understanding of Microsoft Power Automate, including standard connectors with Power Apps, Dataverse and other associated products.
• Exposure to application development within cloud platforms like Azure/GCP.
• Working experience of building web-based applications, UX design and work flow process.
• Experience with DevOps tools such as Azure DevOps and/or Git, Jenkins.
• Experience with collaboration tools such as JIRA, Bitbucket and Confluence.
• Undergraduate degree in Computer Science, Computer Engineering or equivalent.
• Candidates with a financial industry background will be preferred.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 
 
Working location condition: Hybrid
 
#LI-Hybrid

This team contributes to the overall success of the Global Finance and Risk Technology (GFRT). Ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are following governing regulations, internal policies and procedures.

 
Is this role right for you? In this role you will:

• Manage and participate ‘hands-on’ in providing technical specifications and designs, developing detailed work-plans, scheduling technical resources, monitoring progress against plan and developing/maintaining programs according to standards.  The incumbent must ensure software, programs and applications developed and/or configured to meet high availability, integrity and reliability requirements.
• Provide technical expertise, guidance, advice and knowledge transfer to all development staff on all aspects of application development for assigned applications or technology. Provide recommendations on departmental standards surrounding systems architecture, application development, systems integration, data modelling, testing, as well as, performing reviews and walkthroughs of all major project deliverables to ensure the quality and completeness of functionality.
• Provide production and user acceptance testing application support to complex technical problems on all assigned applications and technology that serve each business unit by analyzing problems, implementing solutions and developing new procedures surrounding support.
• Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plans, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide post implementation support and training to the computer operations staff on the production processing functionality.
• Maintain a good understanding of the Division's business strategies, business policies, financial instruments, risk management and backoffice processing.  In addition, the incumbent is required to provide leadership and specialized consultation in defining, planning and maintaining a strategy for the architecture, development and implementation of technology and systems within the Division to provide effective technical consulting and support services to the Division.
• Ensure the department's objectives are met by assisting in recruiting qualified staff, providing input to performance appraisals on time and maintaining up to date knowledge of technology, industry and business practices.
• The incumbent is guided by Bank policy and receives broad direction from the Senior Manager/Director, and general direction from the Project Manager for the projects assigned.  The incumbent is expected to function independently to identify opportunities for automation or efficiency, to introduce new technologies and to ensure that the department's objectives are met.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years of experience with Microsoft SQL Server. Expert knowledge of SQL server, SSMS, ETL tools like SSIS and jobs scheduling tools. Able to understand business requirement from business reporting teams and use stored procedure to prepare the reporting outputs.
• 3+ year of experience with Office 365 development utilizing PowerApps, Power Automate, Power BI, and SharePoint Online.
• 3+ year of experience in .Net Development.
• Demonstrate the skill of creating source to target transformation in Visual Studio from scratch and manage version control.
• Understanding of Microsoft Power Automate, including standard connectors with Power Apps, Dataverse and other associated products.
• Exposure to application development within cloud platforms like Azure/GCP.
• Working experience of building web-based applications, UX design and work flow process.
• Experience with DevOps tools such as Azure DevOps and/or Git, Jenkins.
• Experience with collaboration tools such as JIRA, Bitbucket and Confluence.
• Undergraduate degree in Computer Science, Computer Engineering or equivalent.
• Candidates with a financial industry background will be preferred.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 
 
Working location condition: Hybrid
 
#LI-Hybrid

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We are seeking a talented, experienced and highly motivated Senior Full Stack Developer in IDEA with a strong background in application development. The candidate must be ready and able to work with new technologies and architectures in a forward-thinking department that’s always pushing boundaries. The selected candidate will be responsible for developing innovative applications which could leverage LLMs and NLP technologies and/or use Mobile and Native React Technologies. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages.

What will you do?

• Hands-on application design, coding, and deployment

• Liaison with business partners to delivery solution based on clients’ needs

• Develop and maintain mobile applications for both iOS and Android using React Native and mobile native (Swift and Java)

• Develop, optimize and maintain applications that leverage LLMs

• Maintain code quality and best practices across the stack

• Support and maintain the team application suites on various technical infrastructures and architectures.

What do you need to succeed?
Must have:

• 3+ years of experience in Python, Javascript/Typescript

• 2+ years of experience using React Native and NodeJS frameworks

• Experience with various DevOps pipeline and cloud tools such as Jenkins, Kubernetes, HashiCorp Vault, Apigee, GitHub, JIRA, Confluence, Nexus IQ, SonarQube, UCD, Artifactory, etc.

• Experience with building applications with GenAI technologies or with Mobile development experience for iOS or Android

• Strong understanding of mobile UI/UX design principles

• Familiarity with integrating REST APIs

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

#LI-post

#LI-hybrid

#TECHPJ

Job Skills

Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-08-28

2024-11-03

BDC has embarked on its digital transformation and in the process of modernizing its products and services, including the migration of our on-premises CRM to the cloud. As part of this initiative, we are looking for passionate, bilingual candidates who wish to be a key player in this transformation journey and contribute to the evolution of BDC's financing services through their technical expertise and sense of innovation.

The selected candidate will join one of the squads within the Customer Management family as a software engineering specialist. They participate in all activities of the SSDLC (Secure Software Development Lifecycle) process in agile delivery mode (ie.design, document, develop and deliver user-friendly and scalable technical solutions)

• Establish specifications that translate user needs into solutions while observing agreed budgets, timeframes, and technical parameters.

• Design and develop system components, including programming, documentation and testing of solutions.

• Ensure system quality, security, and stability by following development and documentation standards and practices.

• Create and evolve CI/CD pipelines as code in AzureDevOps.

• Participate in the elaboration of the Testing strategy for multiple initiatives and ensure that implementation of automated test bring enough confidence to quality of deliverables.

• Provide second-level technical support to the Help Desk or Operations to resolve production problems.

• Adapt to changing technology, learning, and applying new methods for achieving the goals of the organization.

• Adhere to established policies, standards, and procedures for ensuring the security and integrity of systems and data.

Professional & Educational Experience

• Seven to 10 years of experience in software engineering

• Bachelor's degree in information technology, engineering, or equivalent experience.

Minimal competencies / Essential skills

• Advanced hands-on experience in Microsoft Dynamics CRM 365 configurations and development

• Advanced programming experience in Microsoft .NET Core, .NET Framework, C#, SQL, HTML, XML, JavaScript, JQuery, ODATA, JSON, PowerShell and Web services (REST, SOAP, Graph QL).

• Advanced experience with CICD pipeline as code in Azure DevOps.

• Advanced experience with software engineering practices such as TDD, Pair Programming, Simple Design, Fake First.

• Mastery of the concepts of object-oriented programming. Good knowledge of SOLID design principles and design patterns

• Experience developing robust automated tests

• Experience with modern authentication and authorization mechanisms (OpenID Connect & OAuth)

• Excellent analytical, problem-solving and documentation skills

• Bilingualism and excellent verbal and written communication skills

• Strong Leadership, mentoring and communication skills.

• Integrity, honesty and transparency

• Professionalism, thoroughness, attention to detail and strong work ethic

Complementary skills

• Knowledge and experience in Financial Services is an asset

• Understanding of containerization and Cloud Services such as Docker, Kubernetes, Tanzu

• Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka and ActiveMQ

• Experience working with Relational databases like SQL server and MySQL

• Proficient in developing with the various resources of the Azure cloud environment, as well as cloud design models

We are looking for a strong data analyst to join our Client Analytics team within the Marketing and Communications (MarCom) department. The person will work with the other analysts and together will ensure the continuous evolution and maintenance of marketing datasets. They will have to manipulate a variety of data coming from Google Analytics, the CRM, our marketing automation tools and other and act as the primary liaison between the Marketing and IT departments to document, prioritize and coordinate the datasets change requests.

The ideal candidate should be proficient in SQL and Power BI to be able to support the analysts by creating or updating SQL codes and Power BI datasets. They will have experience with Databricks, SQL, and data modeling.

They should be comfortable working in an evolving environment where curiosity and flexibility are key to adapt to new tools and processes.

CHALLENGES TO BE MET

• Own and maintain various Marketing datasets, ensuring their continuous evolution.

• Develop, design, and maintain complex and large Power BI datasets and dashboards.

• Improve Power BI datasets performance.

• Extract, transform, and load (ETL) data from various sources into Power BI.

• Write codes in DAX and in Power Query.

• Develop, maintain, and optimize SQL codes including views and stored procedures.

• Communicate effectively with reporting analysts to understand their requirements and translate them into actionable data solutions.

• Provide automation support to analytical teams around data-centric needs.

• Ensure data quality and accuracy through monitoring and validation.

• Build queries and workflows in Databricks and SSMS to build datasets for Marketing & Communications (Marcom) reports.

• Develop and review code used by all the data analysts in the department.

• Support team of data analysts with data knowledge or with debugging

• Design and implement data models to support business requirements.

• Troubleshoot data issues and perform root cause analysis.

• Design and document data solutions and models in collaboration with BI, data specialists, architects, data modelers, data scientists, and project/product team.

• Be the Power BI and Databricks subject matter expert.

• Provide training and support on Power BI and Databricks for Marketing analysts.

• Stay updated with the latest Power BI and Databricks features and best practices.

• Be the bridge between Marketing and IT, enable collaboration and data democratization.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Computer Science, Information Technology, Marketing, or a related field.

• Minimum 3 years of experience in creating, maintaining, and understanding SQL codes, 3 years of experience in maintaining and evolving Power BI datasets (including DAX and Power Query) and 1 years of experience in Databricks

• Proven experience in effectively communicating with reporting analysts and coordinating between marketing and IT departments.

• Excellent problem-solving skills and attention to details.

• Strong organizational and project management skills with a minimum of 2 years of experience in a similar role.

• Experience with multidimensional data modeling.

• Experience in managing Marketing data an asset (such as Google analytics, Marketing automation systems (SAP, Eloqua…)

• Experience with code migrations across different environments an asset.

• Experience using GIT versioning is an asset.

• Good understanding of SQL optimization techniques and of multidimensional database schemas.

• SQL Server Management Studio (SSMS), advance knowledge of Power BI and Google Analytics

• Experienced in Databricks.

• Ability to review own work and minimize errors. Strong attention to detail.

• Curiosity and ability to acquire technical skills very quickly. Fast learner. Strong problem-solving skills.

• Strong interpersonal, teamwork skills. Strong organizational skills, ability to estimate and deliver on expectations and communicate hurdles.

• Demonstrated ability to work both independently and as part of a team in an autonomous way.

• Bilingual french and english

#INDHP

12/30/2024

Address:

4100 Gordon Baker Road

EDB Platform is searching for the right resource to join our Online Banking Technical Support (OBTS) Team!  You have mainframe experience, are detail oriented and willing to learn about the online world of core banking systems.

The Technical Operations Specialist is accountable for the analysis, application support and monitoring of the system health of Mech, CADS and other core banking systems used for Canadian Deposit processing.

Some Specific Functions of This Role:

• Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle.

• Detects system failures or issues so that defects may be discovered and corrected.

• Generates historical analysis of system health issues and maintains documentation of defects and resolutions.

• Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.

• Participate in discussions with development team regarding proposed solutions.

• Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.

• Provides on-call support an immediate response to production issues.

Qualifications:

• Experience in z/OS, MVS, TSO, ISPF and JCL is required

• Exposure to CICS, DB2, ESP and NETVIEW is preferrable

• Understanding of SDLC

• Strong analytical skills for complex problem solving

• Detail oriented with strong organizational skills

• Knowledge of the banking/financial industry is an asset

• University degree or college diploma in Computer Science or equivalent

Skills:

• Good collaboration and multi-tasking capabilities

• Strong team collaboration and communication skills

• Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs

• Excellent oral and written communication skills

• Ability to learn new skills in dynamic, high-pressure environment

• Willingness to be on-call and provide 24/7 support

$60,000.00 - $111,700.00

GBME is searching for Java Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. The role focuses mainly on backend development using Java / Spring Boot / RESTful API with potential opportunities for front end development. (Approx. 70/30 split)

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME. 

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

Is this role right for you? In this role you will:

• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
• Partner with Architecture on the design and integration
• Deliver and enhance new and current solutions and applications
• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
• Design, deliver and implement a database schema
• Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
• Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code
• Support the solution in production (as needed)
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
• Effectively communicate with technical and non-technical audiences
• Able to work with and refactor legacy code (as needed).
• Coach and train end users (as needed). 
• Participate and run SCRUM Meetings (as needed).

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 4+ years of recent experience in backend development (Specifically Java / SpringBoot )
• 4+ years of recent experience working with Python
• 4+ years of recent experience in Microservices and API development in an enterprise environment
• Working experience of database and SQL (e.g., Postgres, MSSQL, Oracle)
• Working experience with Shell scripting in Unix/Linux environments
• Working experience in an Agile environment, with experience and understanding of Test-Driven Development methodology
• Bachelor’s degree in computer science, Engineering or relevant experience.
• Capital Markets experience (Understanding of Front, Middle and Back office operations)
• Experience with Messaging Frameworks; IBM MQ/ Kafka/ Redis
• Experience working with real-time, high availability and low latency systems 
• Experience in Java multi-threaded applications
• Working experience with containerized systems in public cloud (Azure or GKE/GCP)
• Familiarity (understanding) with front-end technologies (e.g., Angular, React, JavaScript, HTML, CSS) 
• Excellent communication and presentation skills.
• Work as a contributing member of a team.
• Values quality, while still managing expectations and deliverables.
• Open to ideas and gives and receives feedback well. 
• Wants to understand financial market.
   

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Overview

Additional Requirements

• Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

• Successful candidate will be required to provide proof of acquired education.

• Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.