Metrolinx has been named one of the best HR Teams in Canada, and one of the winners of the Innovative HR Teams 2023 by the Canadian HR Reporter. Our nomination focused on initiatives that were introduced in 2022 in the areas of talent management, health & wellness, and our many continuous improvement initiatives.

Are you a proactive, experienced and trusted HR partner? Do you thrive in a fast-paced environment and want to play a role in shaping the future of transportation in Ontario?  Then consider joining our expanding team providing strategic HR advice and guidance to leaders across the organization in a variety of functions from corporate, to operations, to capital program delivery.

We are hiring two (2) results-oriented Human Resources Business Partners with a passion to enable our Corporate team to achieve their business goals and transformation agenda. The key focus of this role is to be a trusted HR partner to leaders by providing advice and guidance on complex HR issues and by developing and leading HR programs to increase employee engagement, develop and coach future leaders and plan for future workforce needs.

In this temporary full-time role, you will participate in the research, development and implementation of a comprehensive, multidisciplinary Indigenous Health and Well-being Strategy for the City of Toronto. The HR Associate, Indigenous Health and Well-Being, you will provide advice and consultation to City divisions, key decision-makers and partners, aiming to foster cross-team awareness, collaboration and engagement in matters related to a proactive wellness strategy. By applying your knowledge of the National Standard for Psychological Health and Safety in the Workplace and knowledge in Indigenous health and wellness initiatives, you will provide ongoing support to the Employee Health and Wellness section on the needs of First Nations, Inuit, and Metis staff. You will also participate in mental health and wellness programs, training, and communications. The HR Associate, Indigenous Health and Well-Being will provide Indigenous staff with ongoing health and wellness support that is culturally relevant and addresses the impacts of colonization.

What will you do?

• Provide support and advice in the research, design, development, implementation and evaluation of health and wellness strategy for Indigenous employees.
• Provide consultation in Indigenous health and wellbeing, assist in developing knowledge on best practices, contributing to the development and enhancement of new and existing tools and resources.
• Engage and work collaboratively with senior management, managers, supervisors, unions, Joint Health, and Safety Committees on best practices for emotional wellbeing, mental health and psychological health and safety in the workplace.
• Participate in the divisional wellness committee and as a member in various work groups, committees (i.e., Ambe circle) and project groups as required, to successfully implement employee wellness initiatives and programs for the division.
• Build strong working relationships and collaborate effectively on cross functional teams with colleagues, clients, client teams, and vendors.
• Contribute to organizational excellence by providing expertise on wellness programs and best practices from an Indigenous perspective.
• Act as an advocate for mental health promotion activities.

What do you bring to the role?

1. A post-secondary degree in Health and Wellness studies (Psychology, Social Work, Health Promotion, Public Health etc.) is a strong asset, but will not be required for a candidate with extensive relevant experience delivering results in a similar role. Lived experience as a member of an Indigenous community. Certification in Psychological Safety/Workplace and/or Mental Health is an asset.
2. Experience researching, developing, and implementing mental health strategies, services, supports and wellness programs, preferably in a public service environment.
3. Experience consulting and delivery of adult education through corporate-wide initiatives and programs.
4. Some experience facilitating working groups and managing multiple concurrent tasks.
5. Some knowledge of mental health promotion theory and principles, and its application on employees and workplaces.
6. High level of accountability, motivation, customer service focus and team orientation.
7. Qualitative and quantitative research and analytical skills (e.g. survey development, data analysis, report writing).
8. Ability to exercise good judgement and decision-making in handling complex sensitive situations, using tact and discernment, while upholding confidentiality.
9. Ability to work independently, as well as with multi-disciplinary teams. Strong interpersonal skills and ability to work effectively with all levels of staff and union representatives.
10. Excellent written, verbal and presentation skills.
11. MS Office suite proficiency (Excel, MS Access, MS Word, PowerPoint, etc.).
12. Knowledge of relevant standards and legislation (e.g., National Standard for Psychological Health and Safety in the Workplace, Ontario Human Rights Code, Occupational Health and Safety Act) and initiatives, such as Canada's Mental Health at Work Essentials Certification program, with the ability to provide consultation on their significance and relevancy.

The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) (ScotiaMcLeod, iTrade, PIC, and Trust) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support and matters of policy and procedures, with a specific expertise in complex operational and regulatory practices and initiatives.

Is this role right for you? In this role you will:

The Must Haves:

• Experience working in an investment trading environment including knowledge of Wealth Applications such as Broadridge, SCORE, WealthOne, and Salesforce is an asset
• Completion of both the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) is an asset
• IIROC licensed as an Investment Representative is an asset
• Good understanding of existing client onboarding and maintenance rules, regulations, and processes
• Strong knowledge of the operational processes and systems used in support of Wealth Management business
• Bilingual (French/English) is an asset
   

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• An ability to multi-task, change priorities and work in a high-volume, fast paced environment
• Effective communication skills both written and verbal
• Strong presentation skills
• An ability to work well in a team environment

Conducts various types of audit engagements over Finance, Legal and Regulatory Compliance, People, Culture and Brand, Enterprise Risk to critically assess governance, risk management and internal control processes, ensuring the nature and extent of work is sufficient and appropriate in providing an opinion while providing clear and concise description on issues and potential issues.

This work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Provides critical input to Chief Auditor/Assistant Chief Auditor on the practical aspects of the audit and its execution.
• Provides input into Corporate Audit processes identifying opportunities to simplify.
• Executes audits in full recognition of the risks of the group that encompass the inherent risks, control risks and internal/external environment and regulatory risks. This may encompass individual audits and broader capstone audits of Enterprise level functions/processes.
• Determines impact of changing strategies, tactics, risks and initiatives on audit, advisory and investigative services.
• Identifies and evaluates the impact of new and emerging technology and technology risk on the organization’s processes and control environment.
• Utilizes data analytics to improve quality and efficiencies.
• Develops an awareness of business strategies, policies and standards providing meaningful insights based upon knowledge and research which will continue to improve the Enterprise management and control processes.
• Maintains the independence of the audit practice and its personnel.
• Develops insightful discussion points contributing to audit reports that provides fair and balanced assessment of governance, risk and control processes based on audit work performed. Deliverables must be objective, clear, concise and timely.
• Identifies control deficiencies and provides a fair and balanced assessment of their magnitude.
• Maintains working knowledge of the industry, regulatory, broad economic environment, and internal environment, as to the development of new strategies and plans, opportunities and risk, to obtain an understanding of the control environment.
• Ensures that all audit procedures executed are conducted in accordance to Corporate Audit Methodology as confirmed by it’s Quality Assurance program and/or regulatory examination results.
• Applies sound judgement in the execution of the assigned work and ensures open lines of communication.
• Plans audit engagements to identity risk and scope of the audit engagements
• Develops and maintains good working relations with key stakeholders.
• Actively monitors change management initiatives and identifies potential risks.
• Actively participates and supports Corporate Audit change initiatives.
• Maintains and enhances professional audit qualifications in line with industry standards.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 5+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Professional designations such as CPA-Audit, CIA
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

03/12/2024

Address:

100 King Street West

Audit, Risk & Compliance

The Senior Consultant, Process Transformation works across HR teams to analyze, identify, re-engineer and implement process improvements that deliver seamless employee and manager experiences across HR programs, technologies, and services. Leveraging data and insights they implement strategic changes with the goal of continuously improving HR processes, simplifying the overall HR experience and driving efficiency. They relentlessly look for opportunities to digitize and automate first, implementing opportunities to optimize current tools (e.g. Workday) to the greatest extent possible, creating capacity and enabling HR processes in a simple and intuitive way. They make recommendations and build business case materials to secure funding to drive further improvements with a focus on articulating resulting efficiency & savings.

The Senior Consultant leads the strategic design of process data and analytics solutions for both project and run-state to enable data-led decision making and robust monitoring of process health. The Senior Consultant acts as trusted expert to consult on process problems.

In partnership with key stakeholders (e.g. Centres of Expertise Domains, HR Vendors and external providers) designs, develops, tests, implements and measures various employee & manager processes. Ensures that process design reflects current business strategy and requirements and supports the desired manager & employee experience. 

Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

• Collaborates in the design, implementation and ongoing tracking and measurement of key HR processes
• Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues and recommends approaches or changes to streamline and integrate processes to improve overall efficiency.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders and looks for opportunities to eliminate, simplify, automate and digitize processes.
• Builds effective relationships and collaborates with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the change/communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Provides input into the planning and implementation of operational programs.
• Develops and documents processes, procedures, etc. and/ or end-user materials.
• Assists with the documentation of end user materials.
• Assists with training and transition of processes and tools/templates to appropriate process owners.
• Collaborates in the design, implementation and management of core business/group processes.
• Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
• Streamlines, simplifies and continuously improves existing processes.
• Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders.
• Ensures all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards.
• Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency.
• Maintains current process documentation to ensure available for stakeholders as required.
• Supports management of processes using established methodologies and tools/system/technology.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Participates in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience.
• Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders.
• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
• Resolves issues regarding processes that are raised from all sources/stakeholders.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Lean / Six Sigma designation or relevant experience
• Possesses a deep understanding of and problem solving ability for issues within the business/group.
• Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.
• Knowledge of business/group processes, procedures and controls - In-depth.
• Understanding of risk, regulatory and compliance requirements - In-depth.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a core colleague on the Corporate Areas HR team, provides advice and counsel to a designated business/group to execute the HR strategy and business/group strategy. Completes specific operational/strategic work to deliver business results and/or minimize risk.

• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications.
• Develops solutions & makes recommendations based on an understanding of the business strategy & stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of wide range of HR topics & solutions.
• Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Builds effective relationships with internal/external stakeholders.
• May network with industry contacts to gather and identify competitive insights and best practices.
• Provides input into the planning & implementation of programs & solutions and executes within required service level agreements and standards.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Appropriate HR designation (i.e. CHRP, ADR) preferred.
• Knowledge in HR disciplines.
• Risk mindset.
• Knowledge of systems thinking & agility.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.

Overview

Overview

The HR Compliance Manager will report to the Director, HR Compliance, and will work in a fast-paced, agile environment, working with the organization and their teams. This role will be part of a diverse team of compliance professionals responsible for investigating primarily on Violence, Harassment and Discrimination concerns thoroughly and expeditiously in a fair, unbiased, and consistent manner, and will collaborate with Legal, Finance & HR functions across Loblaw Companies to protect the organization.

We welcome candidates from across Canada (relocation is not required). The role requires travel occasionally and occasional meetings at Loblaw Head Office in Brampton, Ontario.

What You will Do:

• Collaborate and advise on a spectrum of HR Compliance issues and projects across Canada;

• Investigate critical HR and Employee Relations issues, primarily related to our Violence, Harassment and Discrimination Policy, including transcribing cases into the Integrity Action Line, conducting interviews with the complainant, respondent & witnesses ; interpreting data from various internal systems; case adjudication; proposing remedial action based on investigation findings; production of completed investigation documentation;

• Close collaboration with Labour Relations and HR business partners to ensure adherence to policies and practices;

• Partner with Legal, Finance, Compliance and other departments on a ad-hoc basis;

• Independently lead assigned casework, bringing Integrity Action Line cases to closure within the required timeframe;

• Work reactively on critical employee relations matters that typically can only be successfully completed with limited time.

• Conduct regular training sessions for employees & managers regarding legal obligations.

• Compile accurate reports/metrics reflecting status of cases and provide insight into gaps/trends for continuous improvement.

What You will Need:

• The ideal candidate holds a university degree in Human Resources or a professional Internal Audit and/or Risk Management designation or related studies;

• 3-4 years combined Human Resources, Labor Relations, investigative, Asset Protection or Legal experience;

• Strong self-awareness and ability to manage own emotions effectively in challenging situations;

• Strong written and oral communication skills in English with an emphasis on verbal reasoning, resolution of issues and listening skills;

• English communication skills are essential for this role. Fluency in French is a valuable asset.

• Excellent time-management skills to balance projects and crisis-response;

• Interest for Employee Relations, Labor Relations, investigations and labor/employment law;

• Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data and production of investigative documentation;

• A detail oriented, proactive and results oriented style with proven success in working on projects and project team;

• Models our values and Blue Culture principles and is authentic, builds trust and makes connections;

• Demonstrates strong organizational skills and a commitment to confidentiality in managing sensitive documents.

• Proven analytical abilities, quality and detail oriented with strong problem-solving skills; Proficient with MS Suite with analytic skills allowing us to build a compelling story, backed by data, that enables recommendations.

1 Presidents Choice Circle, Brampton, ON

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

We are currently seeking a Talent Acquisition Coordinator to join our team. You will support members of the Talent Acquisition Team and contribute to the team’s overall success by providing a high level of client service and ensuring priorities are met. The role is national in scope and provides coordination, administration, and support to the Talent Acquisition Supervisor, and the Talent Acquisition Specialists located across Canada.

Formula for success:

• Using your creative skills you will be developing job postings, and advertising positions on internal and external sites.
• Leveraging your attention to detail to shortlist resumes, schedule prescreens and interviews, and complete the background check process, including references and verifications using our provider.
• Using your ability to build relationships you will ensure that Canadian Blood Services is an employer or choice.
• Providing excellent customer service by administering online assessments using our provider.
• Harnessing your strong interpersonal and organizational skills to assist the team in the recruitment process. 
• Drawing on your experience to help evaluate recruitment practices and policies, with a continuous improvement mindset.

Desired education and skills:

• Post-secondary level education in a relevant discipline from a recognized academic institution, preferably in Human Resources or Business Administration would be an asset.
• A minimum of 3 years of administration experience preferably in talent acquisition/recruitment would be an asset.
• Previous experience with recruitment tools and applicant tracking systems - SuccessFactors would be an asset.
• Previous experience working in and/or providing support to a virtual team.
• Understanding of HR practices and/or processes, related legislative requirements as well as union experience would be an asset.
• Demonstrated skills and experience in using MS Office Suite.

What we offer you:

• Payment in lieu of vacation.
• Payment in lieu of holidays. 
• Annual performance award up to 5%.
• Payment in lieu of benefits. 
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

What you can expect:

• Your typical day will be a mix of independent work and collaboration over email and MS Teams.
• We are a great team – we enjoy learning from each other and sharing ideas.

CLOSING DATE:  August 26, 2024

AREA OF RESPONSIBILITY:

Reporting to the Director, Human Resources, this role will focus on strategic Human Resources (HR) process automation projects, continuous improvements, analytics and reporting. The incumbent collaborates with subject matter experts in human resources as well as cross-departmental teams including but not limited to finance, information technology, business improvement & innovation to understand existing processes, map out inputs and dependencies, identify opportunities for efficiencies and work toward process improvements implementation. The incumbent leverages people analytics skills to provide insights to the Director, Human Resources and key stakeholders to support key business decisions using a range of HR metrics.

1. Lead HR process improvements and automation projects.

• Lead HR process automation project’s full life cycle from inception to implementation by coordinating with the HR subject matter expert and IT teams. Participates in HR-IT project prioritization exercises, drafts business requirements and works in collaboration with IT teams on deployment and ensuring project timelines are adhered to and project is brought to logical completion.
• Partner with HR subject matter experts and teams to understand the needs and challenges around critical business processes. Identify process gaps and improvement opportunities for the centralization of related processes, reduced manual effort, or increased data integrity.
• Leverage the range of subject matter expertise across Human Resources and uses technical acumen to recommend strategic solutions that drive business solutions and provide optimized business processes. Investigate and evaluate alternate solutions, determine business impacts and provide expert advice and recommendations to influence decision making for positive outcomes.
• Lead in the definition of HR process automation projects, ensuring that the required documentation is provided consistent with solutions delivery requirements as well as end user experience.
• Perform complex solution modeling, and partner with IT on solution specifications, designing, development of solution and user testing.
• Lead and coordinate various tasks of the project workplan with a range of internal HR teams as well as IT teams.
• Tracks and measures the effectiveness of improvement efforts.
• Ensure project communication to HR Director and key stakeholders such as project advisory teams, and project sponsors through the project lifecycle.

1. Lead data analytics dashboard projects within HR

• Leverage data analytics expertise to identify trends from HRMS data, summarize trends and identify issues along with solutions and recommendations for improvement. Create automated and dynamic dashboards for regular reporting and develop ad hoc reporting capabilities.
• Develop, test and implement HR reporting and analytics capabilities, leveraging advanced visualization tools specific to HR business needs, with support from key stakeholders.
• Develop tools and training to draw business-relevant insights form people data
• Deliver analyses and insights to clients including HR Director and Department or Division heads.
• Gather business requirements, prioritize initiatives, and develop recommendations.
• Use process mapping to recommend more efficient and effective workflows
• Manage and maintain data confidentiality
• Promote self-service reporting functionality with end users
• Maintain data accuracy through the development of audit reports, troubleshoot irregularities, and partner with relevant teams to research, correct discrepancies and ensure data HR integrity.

1. Outline effective data maintenance procedures to enable regular and ad hoc reporting capabilities.

• Review core data maintenance processes to ensure the consistency and integrity of HRMS data.
• Develop reporting procedures, including gathering business requirements, designing report templates and

report preparation and distribution.

• Create standard quarterly, annual and ad hoc reports along with dashboards and analytics in alignment

   with leadership priorities.

• Support HRLT in developing internal HR KPI’s and metrics that are impactful and which identify actionable

   insights.

1. Standardizing data governance principles related to human resources data collection and usage, to support accuracy, consistency and reliability of data inputs.

• Work with data experts across the organization to ensure compliance with data governance principles and data privacy.
• Review and revise data integrity standards using system audits and business process reviews.
• Recommend improvements and standardization for employee data input points and corresponding usage of data.
• This role will also be responsible for standardizing data governance principles related to human resources data collection and usage, to support accuracy, consistency and reliability of data inputs.

1. Documentation and Training

• Develop training documentation pertaining to business processes and procedures.
• Deliver user training sessions via various mediums.
• In collaboration with HR subject matter experts, develop workflows, procedures, update SOPs, reference guides, FAQs, job aids, and other documentation as needed.

1. Communication and Change Management

• Communicate insights to internal stakeholders and enable sharing of information with operating departments and non-technical audiences.
• Create and implement change management strategies and communication plans that maximize user adoption of new processes and workflows.
• Create conditions for a smooth transition to changes with least resistance from users and maximum enthusiasm to adapt to the change.

1. Relationship Building

• Builds and maintain strong working relationships with HR subject matter experts and their teams to gain insight into their processes and pain points and help plan for future improvement initiatives.
• Collaborates with departmental stakeholders such as IT, Finance and Business Improvement on initiatives that contribute towards HR business process efficiencies.

SELECTION CRITERIA:

EDUCATION:

• Degree in quantitative field (Statistics, Mathematics, Business Administration) or
• equivalent relevant work experience required
• CHRL completed or in progress

REQUIRED EXPERIENCE:

• 3+ years of progressively responsible experience in HR systems, Business Intelligence or Data related fields.
• 5 years of demonstrated track record in the field of continuous improvement and quality assurance and business process improvement.

OTHER SKILLS AND ASSETS:

• Knowledge of HR processes and reporting needs in areas such as Compensation & Benefits, Talent Acquisitions, Employee Relations, Labour Relations, Learning & Development, and Performance Management.
• Understanding of HR and business processes and a demonstrated ability to provide relevant metrics in line with those objectives.
• Experience supporting and maintaining HR systems (PeopleSoft preferred).
• Data literacy – data sources; format; statistical concepts; visualization
• Reports development and advanced analytics capabilities – survey design; survey and analytical tools (SPSS, Tableau, PowerBI).
• Advanced Excel skills and other relevant computer applications and relational databases.
• Experience using Lean, Six Sigma and/or other methodologies
• Written and oral communication
• Project management methodologies.
• Data visualization software
• Attention to detail and prioritization
• Problem solving

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.