All jobs in IT & Telecoms

Reporting to the Deputy Chief Technology Officer, Technology Standardization Delivery, the Senior Enterprise Solutions Technical Lead will provide technical leadership to the City of Toronto (COT)_ Integrated Business Management System (IBMS) program. This role is critical to driving technical, strategic direction for the implementation of the application while providing leadership to the technical team that will support the project. The Senior Enterprise Solutions Technical Lead is also responsible for planning and coordinating the sustainment change impacts and specialized work packages for the IBMS project, working closely with the Program Director, Project Managers, Platform Owner, team members and other divisional stakeholders. This individual will focus on strong partnerships and apply proven communication and problem-solving skills to guide and assist the project on work packages related to technical leadership on the platform and foundation technologies, change management, user access and technology administration.

Responsibilities in this role will vary; specifically, you will:

Major Responsibilities:
 

• Develops and implements detailed plans and recommends policies regarding program-specific requirements.
• Manages, motivates, and trains the unit's staff, ensuring effective teamwork, high work quality and organizational performance, continuous learning and encouraging innovation in others.
• Supervises the day-to-day operation of all assigned staff, including the scheduling, setting and reviewing work.
• Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, and recommends disciplinary action when necessary.
• Develops, recommends, and administers the annual budget for the unit and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
• Leads the definition, design, and implementation of foundational enterprise solutions, providing technical leadership and subject matter expertise in areas including platform and basis technologies, enterprise change management, User Access administration, and Tech Admin (NetWeaver/Basis).
• Develops and delivers long-term strategic goals for enterprise solution implementation and standards with business users, divisional managers, clients, and other key stakeholders.
• Develops and implements critical components of enterprise solutions and information. Ensures continuous research and updates of the enterprise solutions based on the needs of the City.
• Ensures solutions, data strategies, and architectures comply with regulatory requirements.
• Oversees the technical design and implementation for corporate City of Toronto enterprise solution environments.
• Oversees design of enterprise solution architecture to fulfill current and future organizational needs.
• Assesses current technical architecture and develops future enterprise solution design.
• Creates short-term tactical solutions to achieve long-term objectives and the overall roadmap.
• Develops and promotes enterprise solution methodologies and standards.
• Addresses solution-related problems concerning integration, compatibility, and multiple­ platform integration.
• Identifies and develops opportunities for solution reuse, migration, and retirement.
• Assesses and determines governance, stewardship, and framework for managing data across the organization.
• Establishes mechanisms for monitoring and compliance with technology and information governance policies and practices.
• Enforces technology and information governance standards and policies, including change and user access management.
• Ensures solutions and data quality management practices and standards are adhered to.
• Establishes methods and procedures for measuring solution and data quality and tracking improvements.
• Establishes processes for governing, identification, collection, and use of corporate metadata and takes steps to assure metadata accuracy and validity.
• Oversees mapping of data sources, data movement, interfaces, and analytics while ensuring data quality.
• Conducts solution and data capacity planning, life cycle, retention, usage requirements, feasibility studies, and other related tasks.
• Creates strategies and plans for enterprise solution administration, backup, disaster recovery, business continuity, and archiving.
• Coordinates the definition of backup, archival and disaster recovery strategy for enterprise solutions.
• Ensures integrity of the enterprise solution environment by working with business and technical partners.
• Selects and implements the appropriate tools, software, applications, and systems to support relevant solution goals.
• Defines standardized methods and techniques for enterprise solution projects.
• Collaborates with project managers and business unit leaders for enterprise solutions projects.
• Ensures the success of enterprise solution rollouts.
• Directs and supports technical project teams providing continuity and consistency across projects.
• Liaises with vendors and service providers to select products or services that best meet organizational goals.

Key Qualifications:

Your application for the role of Senior Enterprise Solutions Technical Lead (IBMS)  should describe your qualifications as they relate to:

1. Extensive years of relevant, progressive supervisory work experience in all stages of complex IT solution development and sustainment programs with a proven track record of delivering results
2. Previous experience and knowledge of all or most of the elements of the role 
3. Demonstrated commitment to teamwork and collaboration in a multidisciplinary team setting, facilitation, communications, conflict resolution, and problem solving
4. Familiarity with municipal government policies, legislations, and procedures as it relates to City Planning, Toronto Building and Municipal Licensing and Standards.
5. Extensive experience in solution development and system design using a wide variety of technology standards: Eclipse, Visual Studio Code Java, Python, Apex, Spring Boot framework, CotJS (UI/JS/Form/Map) web framework, Apache Camel (or Nifi), PostgreSQL OpenAPI, JSON schema WordPress, OpenShift, AWS EKS and ECS, Blue Canvas, and Gitlab, Crystal Reports, J2EE, JIRA, ITIL, ServiceNow, Erwin Data Modeller, HP Testing Suite, Salesforce, JavaScript, SOAP, MVC architecture.
6. Experience in design, implementation, administration, and evaluation of integrated business management workflow solutions with Amanda v4.4, PowerBuilder, Oracle Database and or other CDRL applications
7. Considerable experience in system documentation preparation, reviews, and management, including options analysis, architecture, requirements, design, technical specifications, testing and service support specifications.
8. Excellent interpersonal skills with the ability to work independently and collaboratively in a multi-divisional diverse environment
9. Business acumen and a strong customer service orientation to establish and maintain effective consulting relationships with clients and vendors.
10. University degree in computer science or a related discipline with several years of progressively more responsible development/sustainment experience in large scale IT solutions or the approved equivalent combination of education and/or experience.

WHAT IS THE OPPORTUNITY?

RBC Cyber Intelligence Group (CIG) is seeking a Senior Cyber Intelligence Analyst with demonstrated competence and drive to contribute toward the success of RBC’s intelligence-led cybersecurity and risk management.

Under direction of the Cyber Intelligence Group, the successful candidate will be accountable to triage and analyze cyber intelligence alerts based on data from various sources, including the Deep and Dark Web, social media, and other sources. The successful candidate will also be accountable to produce intelligence reports, maintain accurate metric documentations, and produce data-driven reports.  

WHAT WILL YOU DO?

• Triage, review, and action intelligence alerts and escalations following stakeholders’ requirements in the area of cyber-enabled fraud, social media, and third-party breaches.
• Produce intelligence reports/notifications related to third party breaches and provide tactical support to investigations when required.
• Create and deliver metrics and other data-driven reporting. Develop insights on existing and emerging cyber threat based on metrics.
• Produce intelligence reports based on external and internal reporting and support the development of new intelligence products.
• Provide threat assessments on social media-based cyber threats affecting RBC’s executives, brands and other strategic interests.
• Maintain and strengthen CIG’s partnership with both internal and external partners to enable the maturation of quality intelligence analysis and actionable data, and support the strategy to be an intelligence-led organization.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Undergraduate degree in Computer Science, Business, Information Security or related field, and 2+ year experience in investigations, intelligence, risk management, or similar roles.
• Exemplary analytical skills – strong attention to details, ability to analyze information from established and new sources, and identify patterns in data to derive a compelling conclusion.
• Ability to manage, prioritize, and execute with minimal direction or oversight in a high-pressure environment.
• Experienced with all aspects of the intelligence cycle and proven knowledge of typical adversary and intrusion set tactics, techniques, and procedures (TTPs).

Nice to have:

• Experienced in Deep and Dark Web investigations.
• Working knowledge of Python scripting language

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Confidentiality, Cyber Security Management, Decision Making, Detail-Oriented, Encryption Software, High Impact Communication, Information Security Management, Information Technology Security, Problem Solving

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-02-29

2024-03-18

What is the opportunity?

We are looking for a Senior Data Analyst who will be responsible for leading automation and data Visualization capabilities and interactive dashboards supporting key programs in the Transformation team. The candidate is accountable for leading the design, development, implementation, and support internally developed reporting and analytical tools, including advanced dashboards.

What will you do?

• Support the Transformation Team in data collection, analysis, and presentation in support of multiple programs including the Scientific Research and Experimental Development program and Real Estate projects/activities. 

• Understand the Transformation’s team business requirements and lead the automation and visualization of information from multiple data sources.

• Accountable for creating efficiencies through automation of manual processes.

• Support the execution of the Canadian and US R&D programs annual submission and audits to satisfy CRA requests by delivering on customized reporting to satisfy CRA requirements
  Contribute to the effectiveness of the team’s processes, metrics, benchmarking, and reporting; identifies and champions/implements opportunities to enhance coordination and efficiency within team processes.

• Provide leadership on how analytics initiatives can help achieve team’s goals and provide advice and guidance on how to act based analytical findings through leading reporting & visualization activities.

What do you need to succeed?

Must-have:

• Technical Experience in database management, automation, and data presentation.

• Business Acumen to translate business needs into efficient automated solutions.

• Bachelor’s degree (min) preferably in Computer Science.

• Advanced Knowledge of Visualization tools.

• Ability to be proactive, handle simultaneous projects, work independently.

• Excellent organizational skills and using own initiative to ensure that outstanding matters are followed through, and the ability to meet deadlines.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.

• Opportunities to building close relationships with clients.

#LI-Hybrid

#LI-POST

#TechPJ

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-03-08

The Data & Analytics Training & Support Specialist plays a significant role in the digital transformation at Day & Ross.   Acting as an expert in data and business intelligence, you will be accountable for ensuring your business partners are aware of, have easy access to, and can use the information needed to make business decisions and drive action.  You will be a data thought leader capable of demonstrating how using data can improve business results and you will coach others how to effectively use data and business intelligence tools to do the same.

How You’ll Help

• Serve as a data domain expert in the operations function of our business.
• Partner with the business function to understand their reporting needs and drive usage and adoption of data & technology solutions to meet those needs.
• Design and develop reporting & analytics solutions using Power BI.
• Train and coach business users to become proficient and self supporting.
• Drive the use of business intelligence tools across all levels of the organization.
• Promote business-led delivery of data & analytics; coach & train employees to make use of technology and information to execute their daily roles.
• Act as a Data & Analytics subject matter expert capable of demonstrating the full range of capabilities offered within our data and BI tool kit.

Your Skills & Experience: 

• Bachelor’s degree in business, science, or any field with relevant Data & BI experience
• Minimum three years of experience in a Data & Analytics centric role
• Experience in Transportation or Logistics function or industry is an asset
• Experience with Trimble Truckmate is an asset
• Ability to combine technical understanding with domain knowledge to guide solution design to meet business needs
• Strong capability and experience using Power BI
• Strong knowledge of data models including dimensional modeling and star schema
• Knowledge of database platforms, database design, and experience using structure query language to access and analyze data sets
• Analytical and problem-solving skills and attention to detail 
• Ability to adapt and respond to change 
• Excellent communication & influencing skills with an ability to engage both data engineers and business partners to achieve targeted outcomes 
• Able and willing to collaborate in a team environment and exercise independent judgment
• Proven ability to quickly learn new technologies, applications, processes, and procedures
• Curious about modern digital technologies and self driven to stay current on industry trends.

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Automotive Finance Team at Scotiabank is experiencing a massive transformation and growth with constantly evolving digital journeys and disruptions within automotive ecosystem and financing technologies. Scotiabank is one of the top automotive finance lenders in Canada and the role will be pivotal to drive the growth forward and maintain our leading position in the marketplace through delivering innovative and top notch digital solutions for our automotive partners, business and customers.

We are seeking a talented and creative Software engineer with proficiency in software development while emphasizing their specialization in UI/UX for Automotive Technologies. It's a comprehensive role that encompasses technical skills and design focus. The role will engineering driven UI developer who possesses a strong knowledge of user interface design principles and is also skilled in UX designing. You will be responsible for developing user interfaces, designing seamless user experiences, and implementing robust backend functionality. Your role will be critical in delivering high-quality web applications that meet user requirements and drive business success.

Is this role right for you?

• Collaborate with cross-functional teams, including Product owners, Fullstack developers, and business stakeholders to gather and analyze user requirements and translate them into technical specifications.
• Develop intuitive, responsive, and visually appealing user interfaces using HTML, CSS, JavaScript, and other front-end frameworks.
• Collaborate with product owners and business analyst to Create wireframes, prototypes, and interactive mock-ups to effectively communicate design ideas and gather feedback.
• Implement best practices and modern design principles to create seamless user experiences, considering usability and accessibility standards.
• Conduct user research, usability testing, and gather feedback to inform iterative design improvements.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
• Troubleshoot and debug technical issues, perform testing, and optimize application performance.
• Write clean and maintainable code, following coding standards and best practices.
• Stay up-to-date with emerging technologies, industry trends, and best practices in UI development and UX designing.

Do you have the skills that will enable you to succeed in this role?

• 5-6 years of work experience preferred
• Bachelor's or higher degree in Computer Science, Software Engineering, or a related field.
• Proven work experience as a UI developer with a solid understanding of UX designing
• Expertise in front-end technologies such as HTML, CSS, JavaScript, and modern UI frameworks like React, Angular, or Vue.js.
• Proficient in back-end programming languages such as Node.js, Python, or Ruby, and experience with server-side frameworks (e.g., Express, Django, Ruby on Rails).
• Experience with database systems (e.g., PostgreSQL, MySQL, MongoDB) and proficiency in writing efficient SQL queries
• Solid understanding of UX design principles and experience in designing user-centered interfaces.
• Familiarity with design tools like Adobe Photoshop, Sketch, or Figma.
• Understanding of user-centered design principles and ability to conduct user research and usability testing.
• Familiarity with version control systems (e.g., Git) and agile methodologies
• Excellent attention to detail and ability to work in a fast-paced environment.
• Strong knowledge of responsive design and the ability to create interfaces that work seamlessly across various devices and screen sizes.
• Strong communication and collaboration skills.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 

Work arrangements: Hybrid
 
 
#LI-Hybrid

We are looking for a qualified Developer to work with the Notification Services team in Scotia Digital, who can deliver high quality code, write unit tests, provide UAT support, implementation, and operational support.

Is this role right for you? In this role you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
• Write well designed, testable, efficient code by using best software development practices.
• Gather and refine specifications and requirements based on technical needs.
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
• Providing contribution to design/review process
• Monitoring/reviewing design during development phase.
• Ensure the timely and accurate completion of projects through:
• Production/Input to an overall Project Plan, strategy, and implementation
• Procedural documents completed to support user (guidelines, job aids. etc.)
• Input provided to preparation and execution of testing.
• Conducting post implementation measurement review of projects.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in Computer Science
• 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
• Previous experience in banking industry/financial services is preferred
• MS Azure, containerization & orchestration (Kubernetes, Docker), Java 11 & 8, Springboot framework, Junit frameworks (Junit 5, Mockito), build tools and dependency management (Maven, Gradle), noSQL database, template management (Velocity), CI-CD Pipeline (Jenkins)
• Version control tools, like Git, Bitbucket
• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
• Familiar with software security tools like BlackDuck (vulnerabilities in JARs), Fortify (vulnerabilities/security issues in code), Webinspect (scan REST end points) and SonarQube (Junit coverage for code)
• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
• Strong knowledge of network communications (VPN, Firewall management, Load Balancers), security protocols (SSL), Authorization mechanism (OAuth, JWT) and trouble shooting
• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
• Strong knowledge of programming languages: Java 8+, Unix Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Canadian Banking Technology (CBT) supports the end-to-end technology needs of Scotiabank’s Canadian banking business, including a broad range of banking products and services from savings and chequing accounts to credit cards and commercial loans. Joining our team gives you access to great opportunities with a wide range of traditional and emerging technologies while delivering innovative solutions for our business applications and platforms.

Scotiabank’s Data Engineering, under CBT, is responsible for delivering data integration solutions for a variety of business lines.  Our current applications are in support of regulatory, compliance, as well as Big Data Analytics, Cloud technologies, and Risk Reporting requirements.  Canadian Banking Technology supports the end-to-end technology needs of Scotiabank’s Canadian banking business, including a broad range of banking products and services from savings and chequing accounts to credit cards and commercial loans. Joining our team gives you access to great opportunities with a wide range of traditional and emerging technologies while delivering innovative solutions for our business applications and platforms.

Is this role right for you? In this role you will:

• Contributes to the overall success of the Data Engineering and Data Services in Canada

• Ensures specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  

• Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Champions a high-performance environment and contributes to an inclusive work environment. 

• Participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions.

• Hands-on development supporting Data integration, Analytics and Cloud environments.

• Contribute to data ingestion, transformation and extraction solutions in Enterprise big data platform (EDL)

• Contribute to data and project design and delivery for some of highly visible and critical projects across bank like TSYS Modernization

• Contribute to translating architecture or design into both logical and physical data models that comply with existing (and evolving) standards and practices.

• Work with the Data Architecture and QA teams

• Understand the risk culture and how it should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas in accordance with organization values and Code of Conduct, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, and AML/ATF/sanctions.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• At least 5 years of industry experience in software development using agile methods (Scrum, Kanban, etc.) 

• Excellent understanding of database and data management concepts and technologies

• At least 3 years of experience in working with Big Data including Apache Hadoop, Hive, Sqoop, Spark

• 3+ years of hands-on experience working with Talend or similar ETL (Extract-Transform-Load) tools

• 3+ years of hands-on experience with Java and/or Python 

• Hands-on experience with Unix/Linux Command Line Interface (CLI) and shell scripting

• Working experience with GitHub, JIRA, Confluence, DevOps, Jenkins pipelines, and code promotion

• Strong communication and presentation skills

• Level-3 production support experience is an asset and sometimes required

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

 
 
Working location condition: Hybrid 
 
#LI-Hybrid

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.)

The team:

Scotiabank’s Global Technology Enterprise Platforms (GTEP) - Operations and Engineering - Tools & Monitoring - Global Event Management System (GEMS) team is responsible for monitoring the availability and health of IT hardware, software, and network resources. GEMS automates the analysis of events, generates alerts, helps determine root cause and assigns Alerts & Incidents to the correct resource groups to restore affected services.

The role:

With a strong proficiency in scripting languages and expertise in ServiceNow ITOM applications, your primary responsibility will be to design, implement and maintain end-to-end ServiceNow ITOM processes with a focus on the Event Management & Notify applications.

You will provide oversight over project intake and designs/proposals put forward. You will push for opportunities to develop application strategies and validate solutions that comply with the out-of-box application feature roadmap.

In this role, as required, you can expect to provide extended support (after hours - 24x7) for engagement(s) in real-time troubleshooting & resolution of Priority 1 / Major Incidents.

Is this role right for you?

• You are adept at developing and maintaining scripts, business rules, and User Interface (UI) policies within the ServiceNow platform to achieve optimal functionality and performance.
• You embrace the opportunity to configure and develop solutions on the ServiceNow Platform (i.e., Workflows, Script Includes, Business Rules, etc.) and to conduct thorough User Acceptance Testing (UAT) and/or System Integration Testing (SIT) testing (when applicable, producing test plans for Quality Assurance Testing [QAT]), debugging, and troubleshooting to ensure the reliability and integrity of implemented solutions.
• You are prepared to identify and troubleshoot technical issues including delivery failures, configuration problems, and performance bottlenecks and to implement effective solutions to address and resolve these issues promptly.
• You are keen to collaborate with stakeholders to gather feedback and continuously refine and improve existing ITOM processes.
• You thrive on providing technical expertise and guidance to junior developers, fostering knowledge sharing and skill development within the team.
• You are eager to stay abreast of industry best practices and emerging trends in ServiceNow ITOM, incorporating relevant innovations into our systems.
• You are prepared to create and maintain up to date technical documentation.

Do you have the skills that will enable you to succeed in this role?

• You possess excellent communication (verbal/written/presentation) skills.
• You can demonstrate excellent collaboration skills to work effectively with cross-functional teams and stakeholders.
• You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating ITOM solutions within the ServiceNow platform for a large-size enterprise organization that spans multiple divisions and departments.

• You have at least 5+ years of hands-on technical working experience with ServiceNow application development & advanced scripting skills (e.g., JavaScript, HTML & Glide methodology) in support of extending ServiceNow ITOM application functionalities.
• You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating REST and SOAP APIs between the ServiceNow Platform and external systems/sources.
• You have at least 2+ years of hands-on technical working experience with the configuration of the ServiceNow Event Management module.
• You also have at least 2+ years of hands-on technical working experience in the configuration and maintenance of at least 1 of the following modules: Notify and/or Discovery and/or Service Mapping and/or Service Graph Connectors and/or Tag Governance and/or Metric Intelligence and/or Predictive AIOps and/or Service Operations Workspace.
• You also have at least 2+ years of hands-on technical working experience in configuring and developing solutions on the ServiceNow Platform (i.e., Workflows, Script Includes, Business Rules, etc.)
• You have completed a post-secondary education in Computer Science, Engineering, or in related Technology stream.
• You have completed the ServiceNow Certified Application Developer (CAD).

What's in it for you?

• We are technology partners who help the business transform how our employees around the world work.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.

• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

• As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:

• Renovated with a design focus on enabling collaboration through both environment and technology.
• Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
• Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
• Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
• Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3.  When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
• Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.

#scotiatechnology

#LI-hybrid

PURPOSE OF THE POSITION:

Working as a part of the Customer Experience Centre of Excellence (CX COE), the Specialist Software Developer will be responsible for supporting, maintaining and developing the functionality and interfaces for various applications and integration layers (SAP CRM/ECC/TM, Salesforce, Boomi, Mulesoft). The Specialist is also accountable for identifying gaps, interdependencies, and opportunities to improve the quality in the desired solution end state.

POSITION ACCOUNTABILITIES:

• Develop and document a thorough technical understanding of integrations to/from CX COE applications including functions, features, configurations and operations
• Participate in the development and support of CX COE interfaces to other CPKC systems
• Participate in the development, documentation and maintenance of custom-built functionality and interfaces for SAP applications, especially SAP CRM, leveraging ABAP where required, and work with other developers in this area
• Analyze cross-functional integration solution implications and dependencies for assigned projects and recommend appropriate integration solutions for detailed design works or exceptions that balance business risks
• Support and maintain high-level Integration architecture artifacts timely for projects in compliance with the solution review/approval process and CPKC IS gating methodology
• Monitor application health and availability checks, and support operations processes required for ensuring any incidents are avoided or detected in time on CX COE applications, taking corrective actions to maintain health, availability and maintain capacity
• Support troubleshooting of incidents or defects that may arise in SAP CRM and other CX COE applications and ensure a timely resolution.  Participate in providing 7x24 application systems support for CX COE applications. Ensure that all stakeholders are updated on progress in a timely manner
• Support application service request resolution, provide continual business application support, research transactional issues, identify root causes as well as assist with upgrade and maintenance of applications

POSITION REQUIREMENTS:

• Bachelors of Science in Business, IT or other related field of study, or equivalent work experience
• Strong SAP CRM development and implementation experience, including ABAP development experience
• Strong configuration skills - performing requirements analysis and then SPRO configuration
• Experience designing and configuring key integration points between SAP modules and other applications
• Appreciation and understanding of how to deal with different cultural values and sensitivities, working in a virtual work environment when needed
• Team player, skilled in working in a highly collaborative manner
• Ability to manage client expectations and negotiate win-win solutions

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

• Criminal history check
• Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need Bachelor’s degree
Experience: The Candidates should have 2 to less than 3 years’ experience

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Cover letter) through below mentioned details.

By Email:
[email protected]

The Software Engineer will be working in a cross functional technology team responsible for the bank's Real Estate sales technology and will contribute to the overall success of the team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. You will ensure all activities conducted are following governing regulations, internal policies, and procedures. The ideal candidate should have hands-on experience in delivering end-to-end software solutions. 

Is this role right for you? In this role you will:

• Develop/maintain Cloud services: Design, build and implement new Cloud services using the available managed cloud products.
• Proactively provide guidance and recommendation on the software design. 
• Collaborate with SMEs to understand Retail Banking and Mortgage trends.
• Collaborate with cross functional and monitoring teams to meet the availability and performance requirements.
• Work with Delivery Leads and Product Owners to articulate efforts and compile estimates.
• Build software solutions that meet the needs of stakeholders while focusing on continually reducing technical debt. 
• Set up development environments necessary to build the entire solution. 
• Participate in merging, integrating, versioning, promoting, code through environments and version control. 
• Triage and problem-solving incidents to restore services in production and with follow up on root cause / permanent fixes.
• Ability to break down technical information and disseminating it to senior non-technical management.
• Stay ahead of latest technologies, tools, patterns, best practices and brings them to the team for consideration. 
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 6 years+ experience developing microservices and frontends in Java.
• 3+ years of software development experience in roles like developer and team lead
• 3 years+ of experience with Google Cloud Platform and/or Microsoft Azure.
• Have experience in systems design and a solid understanding of development, quality assurance and integration methodologies. 
• Ability to communicate effectively with a software development team on tight deadlines.
• Experience with Spring integrations and contract design for providing and consuming REST APIs ; consuming SOAP ( bonus )
• In-depth experience with JAVA + JavaScript related technologies and frameworks (React JS, Node JS, Spring Framework,  JUnit)
• Proficient with Spring Cloud 2022.x (aka Kilburn) - Spring Cloud Gateway, Spring Cloud Config, Spring Cloud Vault, Spring Cloud Commons, Spring Batch and Spring Cloud Circuit Breaker ( bonus )
• Full development lifecycle experience with Spring Framework 6.x , Spring Data JPA and Spring Boot 3.1.x
• Thorough understanding on open-source DevOps tools (Bitbucket/GIT, Jenkins, Artifactory, Gradle, Maven )
• Hands-on experience working on projects that involve Application Security like oAuth2 and/or SSO using Spring Security
• Comprehensive experience working with SQL databases ; NoSQL (bonus) 
• Extensive experience in designing and developing enterprise grade software.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid