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Reporting directly to the Warehouse Manager, the Warehouse Senior Supervisor will focus on providing strategic leadership and guidance on continuous improvement and change management initiatives; act as key liaison with Union; create manpower plans based on projected volumes and standardize operational processes. This position plans, organizes, directs, and manages a team of supervisors and works closely with management to identify opportunities for operational improvements. This is a full-time permanent position. Wednesday-Friday 4:00pm-4:00am.

*Flexibility to work on weekends/evening shift is required as business operations are 24 hours a day, 7 days a week

Salary: $76,265-$95,330

* Salary offers will vary commensurate with experience, education, skills, and training.

We support and care for our employees and their families by providing:

• Vacation upon hire

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days, floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Organized activities for employees and their families  

• Advantageous discounts on Saputo products

• On-site physiotherapy

How you will make contributions that matter:

• Provide leadership, direction and guidance to warehouse Supervisors and personnel.

• Plans and implements the efficient and effective utilization of manpower, equipment, and resources.

• Problem solve, negotiate, and address staff challenges; Management of labor planning.

• Interview, select, coach, train, manage, and appraise the performance of warehouse personnel.

• Responsible for weekly labor financials, inventory action plans and preparing variance reports

• Assist in implementing and driving the culture of collaboration between floor employees and management and drive employee engagement.

• Establish and implement KPI tracking and baseline standards

• Review and improve SOP’s and training documentation and provide oversight in the standardization of processes.

• Key liaison for union business and representing business at quarterly joint labor management meetings

• Ensures that safe conditions always exist within the work environment; takes appropriate and effective measures to provide for the health and safety of employees.

• Develops and fosters strong and effective functional and cross-functional teams.

• Ensures the efficient and effective operation of the Warehouse with a view to ensuring that each customer’s needs are met.

• Prepares and completes communication reports, measurement reports, schedules, forms, and other documentation as required and in a timely fashion.

• Administration of the Collective Agreement and Company Policies and Procedures.

• Assists with preparation of department budget, monitors and controls costs.

• Ability to Develop, Implement and track KPI’s on warehouse activities.

• Drive and deliver positive change within the workplace.

• Develop warehouse operations policies and procedures and communicate this information to employees.

• Undertakes other functions as required.

You are best suited for the role if you have the following qualifications:

• 4+ years of progressively responsible experience in facility or warehouse operations are preferred.

• Proficient in the use of Microsoft Office packages and in particular, Excel

• Post-Secondary education in Logistics, business, transportation or warehousing preferred.

• Proven Continuous Improvement experience, implementation & understanding of its concepts .

• Experience in food safety in production facilities and knowledge of GMP.

• Sound communication and interpersonal skills.

• Strong organizational and analytical skills with experience in financials and budget management

• High level of self-motivation and initiative.

• Knowledge and experience of applicable regulations, health and safety, public safety and security, food safety, administration and management, transportation principles and methods, change management principles and methods, personnel and human resources, labor relations, financials, customer and personal service, English language, other languages as required, and production and processing.

• Work values:  develop and maintain working environments that are health and safety conscious, lead by example and offer supportive management, and empower employees to provide service to others and work with co-workers in a friendly environment and foster the Saputo culture.

• Strong interpersonal skills and the ability to develop and motivate a team.

Overview

As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

How You’ll Help: 

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understand and use key metrics to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks and problems and work collaboratively with others to practical and speedy resolution. 
• Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations. 
• Other related duties related as may be required.

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills, including the ability to get things done through others and people development.
• Computer skills with MS Office products and web based programs.  Experience with Truckmate a definite asset
• Safety oriented
• Good communication skills, verbal and written
• Strong problem solving skills
• Customer oriented
• Ability to multi task and prioritize workload

Overview

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be responsible for a designated zone of job sites contracted for service. You will oversee the execution of duties and ensure all aspects of the client contract are being fulfilled, with an emphasis on quality control, health and safety & striving to exceed client expectations.

Key Responsibilities: Functioning as a core member of the operations team and in support to the Director of Operations the Cleaning Inspector will:

• Ensure client accounts are provided with a high level of service through supervision and coordination of activities by cleaners and Subcontractors
• Maintain operational continuity at job sites and attend to any day time emergencies
• Respond quickly and efficiently to all operational requests
• Report any safety or security issues to Operations department
• Perform internal audits, prepare reports of findings, and maintain records of corrective actions
• Inspect facilities to ensure safety and cleanliness standards are met
• Coordinate, review and report on the field quality inspections to ensure safety, security and cleanliness
• Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility issues efficiently
• Follow up with cleaners and Subcontractors to ensure they are completing all required tasks and are in compliance with relevant legislation, standard criteria and corporate policies.
• Ensure Subcontractors and cleaners are cleared/ trained through all security protocols
• Train cleaners and Subcontractors in performing duties
• Maintain work/periodic schedules according to client needs
• Demonstrate the values of the company and lead by example at all times in order to cultivate a culture of quality and best practices
• Monitor absences, turnover and ensure flexible cover arrangements within short notice
• Track inventory and equipment
• Protect company’s and clients assets from misuse and damage
• Handle and assist with emergency procedures accordingly and as required
• Perform other duties as assigned

Job Requirements:

• 2+ years of applicable experience in a Cleaning/ Service related field
• Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
• Professional, courteous, approachable manner with a "can-do" attitude
• Valid Ontario driver's license and own vehicle
• Familiarity with janitorial/battery operated equipment
• Intermediate computer skills and knowledge of Microsoft Office Software 
• Ability to work in a fast paced environment to accomplish multiple goals
• Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
• Self-disciplined and accountable with strong interpersonal skills
• Ability to work independently and as a team
• Ability to multi-task, prioritize work effectively and meet multiple deadlines.
• Effective attention to detail and a high degree of accuracy

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a client site setting. The noise level in the work environment is usually moderate

Overview

Overview

Overview

Overview

Position: Operations Supervisor – Montreal

Department: Service Area Operations

Location:       Service Center , 4204, Industriel Blvd, Laval (Quebec) H7L 0E3

Type:                        Permanent, full time

As part of his/her duties, the successful candidate will be responsible for coordinating and directing all activities surrounding the operations and maintenance of the Service Areas under his/her responsibility.

Main responsibilities  :

• Directly supervise a team of 5 housekeeping team leaders and indirectly 15 to 30 establishment housekeeping attendants;
• Integrate new employees, train them in tools, work procedures and hygiene, safety and environmental procedures. Enforce health and safety and ergonomics rules;
• Ensure that established operational standards are met in each Service Area and enforce the requirements set for interior and exterior maintenance;
• Support human resources management in terms of disciplinary measures, hiring and dismissals, and handle more complex cases;
• Develop development plans and effectively manage the supply of maintenance products to service areas and carry out regular monitoring;
• Participate and collaborate in the submissions of various contractors for general maintenance work to be carried out and contribute to the optimization of the Service Areas;
• Perform various inspections at multiple levels and document with available tools;
• Accompany external maintenance visitors during major repairs and provide assistance as needed, perform minor repairs as needed;

Professional requirements :

Training:

• Professional studies diploma (asset);

Experiences:

• Three (3) to five (5) years of management experience in commercial building maintenance, team supervision and customer service;

Knowledge and skills:

• Experience in personnel management focused on communication and coaching;
• Excellent verbal and written communication and interpersonal skills;
• Leadership and analytical skills;
• Have a valid driving license and be able to travel long distances;
• Proficiency in the Windows environment and its main software (Excel and Word);
• Experience in a negotiation context, strong analytical skills, and a sense of vision.

Language skills:

• Bilingualism an asset (French and English);

Our offer *

• Stimulating professional challenge;
• Company car and benefits included;
• Training adapted to the needs of each candidate;
• Dynamic work environment;
• Full range of benefits*:
  • Group insurance
  • Possibility to enroll in a retirement plan or a stock purchase plan
  • And even more.

* Certain conditions apply.