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Responsible for the automation & delivery of management reporting and analyses to enable the ScotiaHelps operations teams to make effective decisions to achieve the Bank’s credit loss & operations expense plans.
 

Is This Role Right for You?  In this role, you will:  

• Responsible for developing and publishing management dashboards for key performance indicators, providing insights to drive improvements in collections effectiveness 
• Researches & implements innovative approaches to automate data management, reporting, & data visualization
• Develops & maintains data architecture to enable automation of management reports through SQL Server and Power BI
• Design, develop, and implement data pipelines using Azure Data Factory to ensure efficient and scalable data integration.
• Develop and optimize ETL processes for data extraction, transformation, and loading from various sources into Azure data storage.
• Responsible for delivery of agent productivity & incentive reports
• Oversees production of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries
• Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations
• Supports stakeholders within collections through analyses on collections effectiveness, communicating trends & value-added insights
• Generates clear analyses & presentations to stakeholders and senior management
• Establishes effective relationships across multiple business and technology partners, including program and project managers to ensure timely delivery of strategic priorities
• Fosters an inclusive, collaborative, and high-performance environment. Implements a people strategy that attracts, retains, develops, and motivates their team

 
Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:  

• Five years’ experience in a collection’s operations environment delivering performance reporting 
• Strong problem-solving, collaboration, and communication skills
• Experience with SQL Server Elements (SSMS, SSAS, SSIS, SSRS)
• Working knowledge of Azure Services: Azure Data Factory, Azure Data Lake Storage, and Azure SQL Database SQL scripting and Data Modeling
• Experience with reporting & statistical software packages such as SAS, SQL, Power BI and Python
• Experience manipulating large and complex databases.
• Proficient in SQL and scripting languages for data manipulation and transformation.
• Strong understanding of data modeling, data warehousing, and ETL principles.
• Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big picture.
• Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis
• A University degree in Economics, Finance, Mathematics, Computer science, or Information technology related discipline.

Position Summary
We are looking for an Account Manager for Nespresso working remotely in Montreal on a 14-month contract, reporting to the Regional Sales Manager B2B. The Account Manager will ensure customer acquisition, retention and productivity within the Offices, Hotels, Restaurants, Café/Bars, and ensure high visibility and best in class service (before and after) within high end HORECA/OFFICE prospects and customers to become a category leader. The successful candidate will be responsible for a territory in the Montreal region.

A little bit about us
Our story began 30 years ago with a simple but revolutionary idea- to create the perfect cup of coffee. Nestlé Nespresso has become an international reference for the highest quality coffee and an iconic symbol of refined elegance.
 
We are now in more than 60 countries and our team has grown well beyond 10500 employees. Nespresso Canada continues to drive momentum and innovation in our market segment, and in North America, we are just getting started.

A day in the life of an Account Manager:
As an account manager, you will be responsible for the acquisition of new HORECA (Hotels, Restaurants, Cafés) and office customers in the appropriate target group.  You will maintain and nurture relationships with existing customers and manage coffee consumption on operating contracts.  You will be responsible to optimize customer profitability and implement and ensure compliance with corporate and regional channel guidelines and policies.

You will also: 

• Perform weekly and monthly reporting of sales and business KPI’s
• Successfully convert the customer base into Nespresso Ambassadors
• Leverage current market knowledge & network to accelerate Nespresso’s presence in high end HORECA and OFFICE channel.
• Ensure high visibility within the HORECA/OFFICE Channel via customer acquisition and machine placements in the predefined target group
• Execute the strategy for the HORECA/OFFICE channel to achieve business targets and objectives defined in the Operational Plan
• Work closely with national/regional Nespresso Channel Networks

What will make you successful?
As the successful candidate, you will be the champion for the brand throughout the organisation so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment.   You will already have Progressive Sales experience, coupled with your highly organised, dynamic approach with account management experience considered a strong asset.  Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

• A bachelor’s degree in commerce, economics, hospitality or equivalent
• A full and valid driver’s license is required
• 3-5 years of experience in marketing or sales.  Experience in HORECA or OFFICE channel will be considered a strong asset
• Business oriented, autonomous, diligent, and creative
• Strong communication/presentation skills
• Ability to demonstrate and convey key brand messages with passion, credibility, and sincerity
• Flexible and able to adapt to a changing environment
• Ability to self-manage remotely
• Must be fluently bilingual in English and French

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting sales career you’ve always wanted.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

What is the opportunity?

Working within COO Finance Data and Analytics group you will be looking at automation, data manipulations and process improvement opportunities within Finance & Controller Group. The role will involve working with business and functional partners to understand processes in order to drive improvements, automation and innovation through the use of various tools at your disposal.

What will you do?

• Leverage various data sources to produce data visualization that highlight actionable insights and informs enhanced decision making
• Interpret data using careful business-grounded logic and analytics techniques to discover insights and trends.
• Work through ad hoc requests at peak times based on monthly and quarterly reporting needs
• Identify opportunities to improve and streamline current processes
• Provide strong financial governance, including assisting with monthly reporting cycle and related account reconciliations and standards of documentation

What you need to succeed?

Must-have

• Python & Tableau Experience
• Strong Microsoft Excel quantitative, financial and analytical skills
• Good MS Office skills – Word, Outlook and PowerPoint
• Strong organizational, written and interpersonal communication skills are essential
• Ability to learn data analytics and data visualization tools
• Experience in applying Data Analytics to deliver business value
• Experience in working with analytical, visualization and data analytics capabilities
• Pays close attention to detail
• Sound business acumen
• Ability to synthesize large amounts of information to key takeaways and themes for senior management
• Creative and analytical thinker who is self-driven and capable of working in a fast paced environment
• Continuous learning mindset
   

 Nice-to-have

• Proficiency in SQL, Microsoft PowerBI and / or Alteryx
• RBC data infrastructure knowledge
• Strong presentation skills, ability to effectively convey messaging
• Prior consulting, storyboarding experience
• Business experience and a proven ability to understand key business priorities and jargon
• Experience with working in cross-functional team

Job Skills

Python (Programming Language), Tableau (Software)

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

Scotiabank’s Global Technology and Enterprise Platform (GTEP), Solutions Integration & Delivery (SI&D) organization is deeply rooted and integrated into Scotiabank’s business lines. The SI&D team supports strategic and operational goals with our global CIOs and business stakeholders to deliver high quality and highly performing enterprise infrastructure services.

The role:

In this role, you will have an end-to-end accountability of all GTEP services provided to Tangerine Bank, one of Scotiabank’s premiere business lines. You will work in close collaboration with all functions such as Application Development teams, Executive Management, Compliance, Security, and other business groups.

You will provide thought leadership to a team of IT professionals as well as subject matter expertise and guide them in the direction that’s aligned to the bank’s strategic vision and objectives.

When required, there is travel within the Greater Toronto Area. You are fine with working off-hours to assist with problem resolution or ensuring the systems are operational. You can also make yourself available, 24x7, to ensure system availability for critical communication tools within Canada.

Is this role right for you?

• You are a seasoned IT professional who is passionate about driving results & accountability, while creating and maintaining strategic relationships across an organization.
• You are a forward thinker who likes to stay on top of the latest market trends and eager to communicate your vision to diverse stakeholders & champion next generation enterprise level solutions.
• You enjoy developing a great team and seeing them succeed by sharing your technical background to help others prevail in technical challenges (incident management, architecture/engineering, project delivery).
• You have a keen desire to share your vision to diverse stakeholders.
• Eagerness to learn and challenge yourself is a part of your DNA.
• You take personal pride in always maintaining a high quality of service with assigned tasks.
• You are comfortable in adapting to a changing technology landscape.

Do you have the skills that will enable you to succeed in this role?

• You can demonstrate strong communication (verbal/written/presentation) skills in English & the same in Spanish and/or French is an asset. Furthermore, you have good interpersonal skills to build relationships with internal and external business/technical partners and vendors.
• You have at least 10+ years of professional working experience in leading people within an Information Technology department or division that provides services to clients spanning multiple locations across a region and/or country and/or countries.
• You have at least 4+ years of hands-on technical working experience in the end-to-end design/planning/implementation to migrate from on-prem to Public Cloud infrastructure.
• You can demonstrate hands-on technical working experience in driving the modernization on Public Cloud (GCP and/or Azure).
• You understand & can translate/articulate strategies and roadmaps to multiple stakeholders, including C-Level business & technology executives.
• You have experience building strategic partnerships and a proven track record at driving continuous improvements to achieve business goals.
• You are analytically inclined with extensive experience leading, informing, and influencing key business decisions that are centered on strategic growth.
• You can provide communication/alerts to the business lines regarding degraded or missed service levels as a part of the problem management escalation process and pro-actively communicate any IT issues and upgrades to business lines.
• You possess superior problem solving and decision-making skills to resolve work issues while under pressure in a dynamic environment.
• You have a post-secondary education in Computer Science or Engineering or Business.

What's in it for you?

• Expect to be constantly challenged in this fast paced & dynamic environment. This will allow you to have the opportunity to be creative while gaining knowledge banking systems and operations. You will build relationships with vendors and technical leads from carriers and present valuable and long-lasting contributions to the bank.

• We are technology partners who help the business transform how our employees around the world work.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
• When required onsite as a part of a hybrid work model, your 2 primary locations are in Toronto (3389 Steeles Avenue East & 100 Yonge Street).

#scotiatechnology

#LI-hybrid

The Role

As a Senior Manager , you will directly support the IT Risk Governance and Controls Director, to collaboratively:

• assess, analyze, and quantify Technology risk,
• data identification, collection, and governance,
• technology risk analysis and insights development to support decision making for remediation activities,
• technology risk reporting enterprise-wide, including regulatory requirements.
• support the Second Line of Defence and Audit in their respective mandates and maintain an overall view and reporting of Internal Audit findings and corresponding remedial actions relevant to the Technology Risk Management.

In this role, you will assist the Technology Risk Directors/Officers within the Technology Risk Function globally with key risk and management indicators data and specific details supporting their roles. You will also support the IT Risk Governance and Controls Director with research and industry practices on Technology Risk Reporting and counsel and direction on strategic decisions related to enhancements, new metrics, and indicators.

Key Accountabilities: 

• Develop and maintain content for all Technology Risk Dashboards; ensure accurate and timely publication of IT Risk Dashboards. Ensure clear communication of content and all changes and their impacts to respective stakeholders.
• Produce decks and reports for Technology Risk reporting forums and IT&S Senior Management holding responsibility for accurate and data supported insights.
• Perform Risk analysis and identify correlations between Technology Risk domains and data to develop predictive meaningful insights.
• Revamp and enhance Technology Issues monitoring and reporting; develop data driven insights from identified issues. This includes Self-Identified, Internal Audit and Regulatory issues.
• Research Industry Frameworks and Practices and identify new metrics and indicators to measure and report on Technology Risk.
• Implement and communicate new/updated risk indicators, metrics, and associated thresholds.
• Maintain documentations and data governance for the entire Technology Risk reporting database.
• Collaborate and influence across the organization to help build awareness and capabilities in Technology Risk to drive forward a common enterprise-wide approach.
• Ensure implementation of a strong risk culture in partnership with various Technology Risk Officers/Advisors and Risk Owners.
• Support development of tools and technology to support the reporting of Technology risk across the Bank.

Is this role right for you?

• Candidates should have risk management and/or data management and reporting experience (governance, operations, audit, control functions, compliance, risk management) of over 10+ years.
• Candidates require strong communication and influencing capability, supported by well-developed analytical competencies. Proven expertise working with/presenting/communicating to Executive Leadership.
• Proven expertise in risk reporting, indicators development and thresholds setting.
• Good ability to balance competing or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and highly developed negotiation and influencing skills.
• Good communication, facilitation and presentation skills for developing communication strategies for Executive approval through to implementation of strategies and programs.

#Cyberatscotia #LI-Hybrid

The Position

As a Sr. Procurement Delivery Manager, you will work in a dynamic global environment where you will bring analytical thinking, planning, execution, and focus to the procurement sourcing and delivery capability area. Using your strong problem-solving, deep procurement skills, and category knowledge, you will drive collaboration with procurement and business stakeholders to build and implement comprehensive sourcing and spend management plans. Based on your specialized knowledge and in-depth expertise of procurement and specific spend categories, you will proactively own, identify, and develop strategies and approaches for managing and sourcing third-party spend requirements.

Working in procurement squads and networks, you will identify and deliver on opportunities to aggregate demand, drive buying channel automation, deliver day-to-day activities, and provide capacity, expertise, and oversight to projects/solutions.

Your key responsibilities include:

Your successful performance and contribution depend on the full embodiment and demonstration of core mindsets and behaviors, including an entrepreneurial spirit, enterprise thinking, inclusive collaboration, and desire for continuous learning that underpin our culture and ways of working.

As a Sr. Procurement Delivery Manager, you will play a variety of roles according to your experience, knowledge, and the general business/team requirements, such as:

• Category subject matter expert conducting market and internal analysis to develop strategies, best practices, tactics, and vision for Roche to source and negotiate for third-party goods and services that satisfy stakeholder requirements.
• Procurement practitioner developing and executing category strategies and strategic initiatives by leveraging spend, category know-how, robust sourcing, negotiation, contracting, supplier management, and project management methodologies and skills to deliver on objectives and support the enhancement of the skills and knowledge of team members.
• Content and automation advocate ensuring category strategy into content and automated buying channels, guidelines, best practices, and communication materials that improve business adoption, satisfaction, and overall efficiency.

You bring the following skills, mindsets, and behaviors:

Skills 

You hold a university degree, with a business degree preferable. You have 7+ years of experience in global category management, strategic sourcing, complex procurement contracting, and operational category efficiency projects.

In addition, you have:

• Solid leadership experience with strong influential skills.

• Extensive procurement experience and deep specific category knowledge and knowledge of adjacent categories.

• Strong experience in procurement systems and processes.

• Ability in connecting and leveraging on all Procurement competencies

• Demonstrated project management skills.

• Business level fluency in English

Mindset and Behaviors

• You strive to act as an enterprise thinker and leverage knowledge and expertise to create solutions for business customers by proactively fostering collaboration, including across the procurement network.

• You are action-oriented and can make decisions and influence others to do the same; you repurpose work and ideas in favor of starting from scratch. 

• You demonstrate curiosity, active listening, and a willingness to experiment and test new ideas when appropriate, focusing on continuous learning and improvement.

• You work with colleagues across procurement, business, and the broader Roche organization to broaden knowledge and expertise, better understand customer needs, and connect the dots.

• You are open-minded and inclusive, generously sharing ideas and knowledge while being receptive to ideas and feedback from others.

IMPORTANT:

When you apply as an external candidate from outside of Roche, please upload a resume/CV in English and a cover letter (if relevant) in one step.

Relocation benefits are not available for this job posting.

SUMMARY

The Regional Operations Manager is responsible for the effective management of a skilled trades operation.  Specific responsibilities include but are not limited to:  Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

People leadership responsibilities include but are not limited to:

• Manages a team of Technicians for the assigned region
• Responsible for people-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
• Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular tool box talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents
• Ensures work is performed in accordance to all internal and external requirements
• Maintains current awareness and knowledge of all applicable regulations and requirements
• Provides technical support to Technicians

Operations Management

• Manages operational budgets with a focus on cost control (burden costs), and weekly work order expenditures.
• Collaborates with relevant stakeholders to review, develop, refine and implement processes and standard operating procedures
• Recommends and implements technologies to achieve greater efficiencies and productivity
• Maintains current awareness and ensures compliance with all applicable regulations and requirements
• Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements
• Monitors and drives team performance to ensure achievement of service level agreements and performance metrics
• Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
•  Collaborates with Dispatch and CMMS teams for effective service delivery
• Investigates and resolves operational issues
• Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

MINIMUM EDUCATION: Community college diploma or equivalent training (e.g. RPA, CET)

JOB-RELATED EXPERIENCE: More than five years up to ten years

KNOWLEDGE AND SKILLS

• 8 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level
• In-depth knowledge of applicable regulatory requirements and maintains current awareness
• Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing
• Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved
• Skilled at managing a skilled trades operations and employees
• Ability to develop and implement processes and standard operating procedures
• Skilled at influencing, persuading and negotiating
• Computer proficiency

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset

• Journeyman level Refrigeration license
• Journeyman level Electrical license
• Journeyman level Plumbing license

Job Description

• Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with advanced levels of risk and complexity of needs. Works independently and may mentor other team members.
• Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Drives client engagement and loyalty. Generates ideas and best practices within Relationship Management and may mentor others.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Client Relationship Management – Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others.

Customer Experience Management. – Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Tech Savvy – Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.

Work Experience

• Roles at this level typically require a university / college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry relevant experience is typically 8+ years. Specific certifications are often required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

We are looking for a Compliance Coordinator to review, update and maintain written programs, SOPs, work instructions, and preventive control plans (prerequisite programs and HACCP plans) to ensure they are current, and accurate, both to plant procedures, regulatory and corporate requirements through SFCR and BRC. Reporting to the FSQA Manager and working closely with the Sr. Manager, FSQA & Regulatory Compliance, you will ensure our DC Operations are compliant with all internal and external food safety programs and federal regulations.  As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high-quality and safe meal kits they feel excited about serving to their families.

What you will be doing:

• Conduct HACCP verification and maintenance activities - onsite and record verification procedures.
• Provide support for HACCP reassessment and new process development activities.
• Act as the on-site liaison for CFIA Inspectors at the DC.
• Create and update monitoring records and reports. 
• Work with Sr. Manager, FSQA & Regulatory Compliance to conduct mock recall, risk assessment and gap analysis activities.
• Participate in root cause analysis and implementation of corrective action plans for product non-conformances.
• Recommend organizational process improvement initiatives based on identified trends and key performance metrics.
• Prepare necessary documentation for all training related to employee onboarding and retraining, and ensure that all relevant training is completed.
• Assist with internal, CFIA, and third-party audits and inspection.
• Attend team meetings, and assist in complaint investigations and other tasks as assigned by the FSQA Manager.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties as assigned

At a minimum, you have: 

• 2+ years in a food safety or quality assurance role in the food or other regulated industry.
• Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 2 years) in a similar role.
• In depth knowledge of food safety systems and HACCP principles.
• Experience implementing and maintaining HACCP  and Preventive Control Plans.
• Familiarity with the Safe Food for Canadians Regulations.
• Internal and external audit experience (CFIA, BRC etc.) an asset.
• Excellent organization, communication and time management skills
• Familiar with MS Office, Google Apps and comfortable learning and using new technology.
• Comfortable working in a deadline-driven and fast-paced environment.
• Flexible with working hours for business requirements, including occasional early morning and late-night shifts.

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Location: 36 Ave & 8th St, Nisku

Schedule: Monday to Friday 8:00 am - 4 30 pm (Once a month : 6:00 am to 2:30 pm)

Contract: 1 Year

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.