All jobs within 50 km around Etobicoke West Mall in Human Resources

• Posting Period: 09-DEC-2024 to 10-JAN-2025
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Recognized as one of Greater Toronto’s Top Employers for 2024, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.

The City of Toronto’s Occupational Health, Safety & Wellness team is growing!  Come join our team as a Disability Management Consultant, providing direct disability management services to our City divisions. 

Reporting to the Manager, Occupational Health, Safety & Disability Management, you will be a key member of a team of professionals providing a range of expertise, consultation and advice to management in all aspects of disability management and applicable collective agreements, policies and procedures. You are a solutions-oriented leader with considerable knowledge of occupational (WSIB) and non-occupational disability management, as well as short-term and long-term disability, return to work and attendance management.

What will you do?

• Participate on a team of People & Equity professionals providing consultation and advice to managers in all aspects of disability management.
• Provide consultation, interpretation and direct human resource services to a group of divisions in all areas of Disability Management such as planning, implementing, advocating, promoting and monitoring of occupational and non-occupational disability management strategies and programs.
• Responsible for all aspects of WSIB claims management utilizing the City's QuatroSafety system.
• Provide consultation on the assessment of return to work processes, accommodation and work modification needs. Provide guidance on an ongoing basis to management staff on disability matters, including consultation of return to work for injured or ill workers.
• Prepare regular summaries highlighting the progress of occupational and non-occupational disability management matters. Act as the client division's advocate and the City's representative with the Workplace Safety and Insurance Board, including at WSIB and Workplace Safety and Insurance Appeals Tribunal hearings.
• Ensure the development and/or facilitation of an array of training programs related to Disability Management. 

What do you bring to the role?

1. Post-secondary degree or diploma in related discipline, (i.e. Disability Management studies, Accommodation Management, Human Resources, Health and Safety, etc.), or an equivalent combination of education and experience.
2. Considerable practical experience in disability case management, workplace accommodations and consultancy for both occupational (WSIB) and non-occupational injuries/illnesses
3. Working experience with WSIB policies, practices and procedures, including knowledge of the WSIB and WSIAT appeals process (i.e. preparing written submissions and appearing at appeals). Experience in WSIB management for a Schedule 2 Employer is an asset.
4. Considerable experience with data management and reporting systems for disability management, such as Quatro Safety or equivalent.
5. A thorough working knowledge of obligations and requirements related to the Workplace Safety and Insurance Act and WSIB policies, the Occupational Health & Safety Act and Regulations, collective agreement obligations, and sound human resources practices.
6. Excellent communication and human relations skills.
7. Highly developed analytical and problem-solving skills.
8. Excellent consultation skills at all levels within the organization.
9. Strong interpersonal skills with the ability to communicate effectively and maintain productive working relationships with managers, employees, union officials and external stakeholders.

What We Offer:

• We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
• A strong benefits package which includes competitive salaries, vacation and other unique offerings.
• We offer an excellent defined benefit pension plan bringing added value to our overall compensation package through OMERS.
• We support ongoing learning and development and offer educational opportunities with tuition subsidies
• Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion

NOTES: Other potential locations for future vacancies could include:  Scarborough Civic Centre, Etobicoke Civic Centre, Metro Hall or 4330 Dufferin Street.

The City's Seniors Services and Long-Term Care division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City's directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division's values - Compassion, Accountability, Respect and Excellence - shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer and visit.

Reporting to the Manager, Program & Strategic Support, the Advisor, Strategic Workforce Development will provide leadership to workforce planning and development strategies and activities for the Seniors Services and Long-Term Care division.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.

• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.

• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.

• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.

• Leads the planning, design and implementation of programs, special projects, procedures and policies to improve the strategic and operational effectiveness of the division, including strategic management, performance measurement and change management.

• Leads projects and supervises staff on the execution and completion of assigned projects (i.e. defines purpose, objectives, project activities, milestones and deliverables, monitors work performance and tracks progress to ensure project goals and timelines are met).

• Leads the design or modification of business processes for administering the delivery of service and tracking the cost and effectiveness of service delivery and develops strategies to improve performance, service delivery and customer service.

• Conducts statistical data analysis on various strategic, operational and financial measurements, and reports on trends and findings, and makes appropriate recommendations.

• Provides input in determining key performance indicators of the effectiveness and efficiencies of service delivery and design processes to track those indicators.

• Identifies options and recommends business processes, policies and protocols regarding program specific requirements to improve efficiency and effectiveness.

• Identifies issues and gaps, undertakes research, analysis, benchmarking, cost benefit analysis, etc. and makes recommendations on the effectiveness of various options to address the issues and gaps.

• Prepares reports for management, supporting recommendations on changes in business methods and processes including appropriate staffing levels, resource allocation, etc.

• Provides strategic advice, guidance and assistance to all levels of divisional management and staff on developing project plans, scope, terms of reference, project teams, etc.

• Participates as a team member supporting complex organizational and management change initiatives.

• Formulates the development of frameworks, tools, processes, evaluation mechanisms, and training resources that support management decision-making and control.

• Oversees the design, development, coordination, implementation, delivery and evaluation of organizational development programs and initiatives that meet the division's workforce needs.

• Conducts staff development & training needs assessments.

Key Qualifications

1. Post-secondary education in a professional discipline pertinent to the job function combined with relevant management training and experience, or the equivalent combination of education and experience.

2. Considerable experience in assessing organizational needs and requirements for workforce development in a major unionized public, health or social service organization by proactively identifying client needs and initiating, coordinating and managing the implementation of solutions.

3. Considerable experience in developing and leading ‘end to end’ solutions to address current and emerging workforce planning and development issues and challenges.

4. Experience coaching, motivating, guiding and training staff and management in a client focused environment,

5. Considerable experience with using a variety of software packages including Microsoft Office (e.g. Word, Excel, PowerPoint).

6. Strong verbal and written communication skills, including the ability to prepare policies, reports, workplans, presentations and other materials as required.

7. Excellent leadership and interpersonal skills to deal effectively with staff, all levels of management and other stakeholders.

8. Highly developed strategic, organizational, analytical and conceptual thinking skills with the capacity to understand complex workforce management issues, performance measures, as well as the ability to respond to emerging issues.

9. Able to work independently and collaboratively, inclusively, and effectively as part of a team to produce high-quality work.

10. Considerable knowledge of employment legislation, organizational policies and procedures and collective agreements.

As a condition of employment with the Seniors Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

To manage, organize, and deliver consulting services to senior management in the area of change management pertaining to technology implementations. You will be responsible for change management and related processes necessary to ensure adoption and successful project outcomes for Technology Services Division projects. You will coordinate and deliver the required change management of services related to systems development, deployment, technical solutions, and services of appropriate technology in collaboration with service leads.

Major Responsibilities:

• Shapes and defines Technology Services projects change management policies, procedures, methodologies and activities in consultation with client and key stakeholders.
• Provides analysis, formulation, coordination and advice on change management strategies and practices to project leadership and stakeholders at both a strategic and operational level.
• Provides client-driven, value-added management consulting services in the area of Technology Services project change management to a portfolio of diverse consulting projects reflecting practice areas.
• Supports project leadership and stakeholders in assessing and devising change management solutions from a pragmatic and objective perspective.
• Implements detailed change management plans and recommends policies/procedures to enable client organizations overcome challenges resulting from Technology Services projects.
• Works in support of project steering committees and leads interdepartmental teams and working groups to assess organizational readiness, risks (internal and external) and potential impacts associated with change initiatives, identifies key change management risks, resistance and performance gaps, and develops mitigation strategies to minimize negative effects.
• Promotes organization learning, coordinate stakeholder communications, and takes steps to orchestrate change through corporate wide and interdepartmental initiatives pertaining to Technology Services projects.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Assumes a temporary, short-term managerial/supervisory role in an organization unit during the transition phase of an organizational change project.
• Brings analysis and conclusions forward to the client/stakeholders, chair meetings and promotes systematic discussion.
• Directs the study process and applies methodologies, collects data, conducts analyses, draws conclusions and develops alternative solutions.
• Contributes to the development and implementation of strategic organization design and effective management/governance systems and processes at the corporate level.
• Assists in the assessment and analysis of corporate organization effectiveness issues and conducts studies and prepares confidential reports with respect to program and service delivery changes; management policies, systems, processes and practices; management restructuring; and organization change.
• Leads and/or supports cross-departmental teams in the development and application of corporate policies; identification of a range of options for operations, policies, information systems and management practices; assessment of the implications and viability of each option; and recommends changes to support management priorities and functions and strengthens internal controls.
• Researches, reviews and reports on existing and new management tools and methodologies and advises senior managers on emerging management techniques and other applied social science concepts and their applicability to the City.
• Fosters and maintains cooperative working relationships within and external to the organization; establishes and maintains contact with professionals in related fields to ensure skills, knowledge and practice are current.
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Key Qualifications:

Your application for the role of Management Consultant should describe your qualifications as they relate to:

1. Extensive experience applying change management principles and conducting change management activities (stakeholder management, communication planning and execution, training and development, change impact analysis, collecting and monitoring performance metrics, and post implementation support) to large complex (multi-division, internal and external stakeholders) technology services projects.
    
2. Post-secondary education in Business, Computer Engineering, Technology or a combination of education and/or experience.
    
3. Experience in the application of multiple management disciplines and techniques such as financial management, planning, benefits identification/quantification, information management, performance measurement, risk management, communication and governance.
    
4. Extensive experience in management consulting, strategic planning or business analysis in the information and communication technology sector, digital industry, public sector, or nonprofit organizations.
    
5. Experience in policy/program development, management, and evaluation.
    
6. Experience delivering change management functions in technology projects in a public sector environment would be an asset.
    
7. Certification through Prosci®, CCMP™, or equivalent Change Management industry certification would be an asset.
    
8. Excellent communication, interpersonal, cooperative, negotiation and team-building skills, as well as planning, organizational and time management skills with ability to effectively balance a variety of stakeholder interests.
    
9. Ability to present material at a strategic level while also understanding the details and dependencies to present an issue from a holistic perspective.
    
10. Ability to establish and maintain effective consulting, working relationships and a high level of trust with senior leaders, divisional clients, and vendors, using a strong customer service orientation.
     
11. Knowledge of research methods, techniques, and resources with advanced attention to detail and analytical skills to research and review materials and provide relevant input and reports.

Reporting to the Senior Director Human Resources, the Manager Human Resources will act as a business partner to the Corporate and/or Commercial branches and will oversee all aspects of human resources within their assigned clients to drive business results. The incumbent will be accountable to provide face to face, timely and strategic advice as well as address complex or systemic work issues by providing suitable resolutions that require consideration to multifaceted, multi-level aspects of the business. 

Responsibilities:

• Assist the Senior Director HR to partner with Branch Heads and their dedicated client groups to determine current and future HR requirements based on organizational needs and operational priorities. 
• Coach and guide all levels of Management and employees and their business units to effectively apply HR policies, programs and procedures, ensuring compliance and understanding – as well as to HR related activities with respect to the employee life cycle. 
• Partner with, and advise all levels of Management and their business units to develop and improve team effectiveness, organizational design and structure
• Recommend and lead continuous improvement initiatives with regards to HR procedures and policies, and ensure industry leading best practices are brought to the team/business units for potential implementation. 
• Partner with key HR subject-matter experts to provide thoughtful counsel to leaders in the areas of training, employee engagement, development and change management.
• Based on corporate organizational restructuring processes and talent programs, support business units with the development of appropriate succession plans to minimize organizational risks.  
• Lead HR related projects for the assigned clients; provide coaching, research data, propose options and solutions to support the business’ objectives
• Make HR related decisions that support the business that are in the best interest of Air Canada; challenge when needed
• Guide and counsel other HR Advisors’ on difficult or sensitive issues dealing with performance, discipline and termination. Ensures cross-branch consistency among HR procedures.
• Guide and counsel management/ATS employees as required for any workplace issues. Support their needs, provide resources and recommendations and escalate when needed.
• Develop and deliver presentations to key internal and external partners in order to support applicable HR related initiatives.
• Partner with the Talent Acquisition team to develop recruitment strategy to source appropriate talent for positions requiring very specific and unique job skills.
• Assumes leadership role in the absence of Senior HR Director.

Qualifications

• Post graduate degree or diploma in Human Resource Management, Industrial Relations or a related field of study
• HR professional designation is an asset
• Minimum of 8 years of professional HR experience, which includes experience spent in an HR generalist role.
• Demonstrated ability to identify HR needs and requirements and develop appropriate action plan 
• Demonstrated project management skills
• Strong communication, interpersonal and analytical skills. 
• Dependable and team oriented with a history of being able to work independently. 
• Able to build strong relationships and credibility with all levels of management.
• High level of customer orientation
• Autonomous and dynamic
• Change agent, results oriented and able to handle multiple priorities and deadlines
• Excellent knowledge of Microsoft Office (Word, Excel, Powerpoint)

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and French)

Overview

• Posting Period: 30-Oct-2024 to 14-Nov-2024 
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Job Summary:

The Transportation Services Division is committed to building and maintaining a resilient transportation network so that people connect with the places, activities, and communities they value in the City of Toronto. The Workforce Development & Planning Team supports this mission by leading divisional workforce projects and initiatives related to reconciliation, equity and diversity, recruitment, health and safety, culture, and engagement as well as learning and development.

The Workforce Assistant is an integral member of the Workforce Development & Planning Team. Reporting to the unit Manager, the Assistant ensures all team processes and systems run smoothly, manages all team administration and data tracking, as well as triages general inquiries.  The Assistant would also directly support Transportation Services workforce related events.

Working closely with a team of experienced Human Resources professionals, the Assistant will become immersed in end-to-end Human Resources operations in a complex, unionized City division.  This role provides an opportunity for the successful incumbent to further their human resource knowledge and application.

The Workforce Development & Planning Team thrives on a culture of positivity, creativity, and continuous growth. If you are passionate about contributing to a positive workplace culture, love to be creative, and have exceptional communication, administrative, and coordination skills, this could be the role for you.

Major Responsibilities:

The primary functions associated with this position includes a variety of administrative and support functions, but are not limited to the following:

Administration

• Provides administrative support and coordination in Human Resources related activities such as recruitment file maintenance and archiving, complement management maintenance, and training record and calendar maintenance.
• Coordinates the unit’s budget activities pertaining to procurement such as conferences, memberships, tuition reimbursements and subscriptions.
• Supports the unit’s inventory of computer equipment, including the procurement of new equipment and technology needs.
• Maintains strict confidentiality of information and records.
• Develops unit administrative procedures and systems.

Program and Project Support

• Supports unit’s educational activities such as student placements, attendance management and program logistics.
• Provides onboarding activities/orientation to new unit staff as appropriate.
• Supports unit projects, programs, and events.
• Participates and completes assigned project work independently within tight timeframes.
• Supports policy and procedure development as assigned.
• Supports divisional training activities.

Communication and Reporting

• Composes detailed correspondence in matters relevant to the scope of responsibilities.
• Compiles, maintains, tracks and trends statistical data for use in forecasting; participates in analysis.
• Prepares visual presentations, briefing materials, and other documentation.
• Assists in preparing and maintaining unit web and intranet content.
• Represents the unit in communications with internal and external stakeholders, in matters relevant to the scope of responsibilities.
• Responds to detailed inquiries from divisional and City staff and the public in a diplomatic and efficient manner.

Key Qualifications:

1. Graduate from a relevant university or college program such as Human Resources, Psychology, Marketing, Communications or Business Management is an asset, or the equivalent combination of education and experience.
2. Administrative experience supporting senior level employees.
3. Experience with a variety of software packages including but not limited to (i.e. Microsoft Office, Slido, and/or Adobe). E-learning software administration experience is considered an asset.
4. Experience in the preparation and drafting of standard correspondence and reports and handling of confidential information.
5. Ability to identify and analyze problems and inefficiencies and suggest corrective actions and solutions.
6. Excellent written and verbal communication skills with the ability to prepare detailed documentation requiring application of regulations, guidelines, policies, and procedures.
7. Ability to establish productive working relationships with all levels of staff, union officials and the public with well developed conflict resolution skills.
8. Ability to effectively establish timelines and handle a varied workload, with impeccable organizational skills.
9. Ability to work independently in a dynamic, complex environment, as well as part of a team.
10. Willingness to learn, expand skill sets as part of an evolving team to help move the corporate and divisional workforce initiatives forward.

Overview

Overview

Contributes to the overall success of Global HR Services by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Support the execution of employee communication plans and ad hoc project support as required, including partner support, translation management, and end to end publishing process
• Ownership of communication plans for enhancements to HR systems (e.g. Time and Attendance) including partner consultation, positioning, and key messaging.
• Manage tracking of HR initiatives, cyclical programs, and key dates at the GHRS, GHR, and enterprise level for comms planning and HRSO support planning (i.e. HR Initiatives Tracker and GHRS Comms Calendar)
• Provide logistics support for GHRS Town Halls and other ad hoc priority meetings and events including invites, vendor management, and surveys
• Ownership of distribution list process for GHRS team processes
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champions a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed? We'd love to work with you if you have:

• Bachelor's degree in related discipline (Journalism, Communication, Organizational Development, English, Business, Human Resources)
• 1 to 3 years in developing and executing employee communications
• Excellent verbal and written communications skills
• Ability to effectively collaborate with stakeholders, subject matter experts, and senior leadership
• Able to balance multiple priorities in a fast-paced environment and deadline-driven environment
• Ability to work well independently
• Strong organizational skills and attention to detail
• Desired skills:
  • HTML
  • Adobe Creative Suite (including but not limited to Illustrator, InDesign, and Photoshop)
  • Event management
  • Social media

What's in it for you?

• The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your growth and enhance your skills
• An inclusive working environment that encourages creativity, curiosity, and celebrates success!

Overview