All jobs in Administrative Jobs

• Location: 1 Big Bay Point Road, Barrie, ON L4N 8M5, Canada

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

Preferred Qualifications:Shift: Monday to Friday: 8 am to 1 pm

Additional Details:Barrie Part Time Ops Agent Admin

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

October 28, 2024

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:

September 27, 2024

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

As a member of the team, the Administrative Assistant is responsible for providing a wide variety of confidential administrative support services for the Dean’s Office, supporting the academic and operational needs of the School of Business and Hospitality. This will require the incumbent to perform administrative liaison, analytical, and representational functions on behalf of, and in support of, the Dean and other administrators.

The incumbent will initiate, advise, anticipate, and monitor activity, and provide accurate information related to the functions of the Dean's Office including human resources and financial planning, student issues and related administrative processes. In addition, the incumbent will establish and maintain information tracking systems plus manual and electronic schedules and filing systems, and manage the coordination and logistical support for meetings, travel, staff professional development and conferences.

As the initial point of contact for the School of Business and Hospitality, the incumbent must have comprehensive knowledge of School programs, services, policies, and procedures. The incumbent must possess above-average conflict resolution and problem-solving skills. The incumbent is a member of the Dean's Management Committee, managing logistics, preparing agendas, taking notes and following up on action items from previous meetings and planning sessions. The incumbent maintains confidential human resources files for the School of Business and Hospitality and deals with confidential faculty and staff grievance issues, as well as student conduct issues.

Required Qualifications:

• Minimum of a two (2) year diploma or equivalent in Office Administration - Executive (or related);

• Minimum of five (5) years of relevant administrative assistant experience; three years of which should be at an executive level;

• Minimum of two (2) years of practical experience planning, organizing and implementing large events such as conferences and awards presentations;

• Demonstrated advanced level skills in the Microsoft Office Suite – Word, Excel PowerPoint, Access, outlook and Visio;

• A working knowledge of typical legacy information systems used in large educational organizations (Human Resources, Communications, Student Information/Records, Client Relationship Mangement, etc.

This posting is for one (1) Temporary Full-Time position which may continue until December 1, 2025

The Edmonton Police Service (EPS) requires an organized and efficient professional, to provide direct support and coordination to the operational teams of Social Navigation Section. These teams include CORE HELP, and 2 x Branch HELP Teams. This position’s primary role will be the coordination of intake referrals. This includes taking referrals from Branch HELP Teams, Front Line Patrol Officers, Beat Officers, and other EPS areas, tracking throughputs and recording outcomes. This position will also work closely and communicate frequently with external community partner agencies and assist in ensuring the correct navigation to support services. This includes Alberta Health Services and Homeward Trust, where close collaboration is vital.  

When dealing with members of the EPS, the public, and external stakeholders’ proper judgement, discretion and superior customer service skills are essential to providing accurate, complete, and timely information. In short, the primary function of this position is to ensure that coordination services are efficiently and effectively carried out. Responsibilities will include:

• Maintaining HELP unit emails.
• Coordinate intake meetings with CORE HELP supervisors.
• Updating Call Tracker spreadsheet with referrals, assigned teams, response details and partnerships.
• Actively liaise with analysts, HELP teams, and referring members. 
• Attending weekly case management meetings.
• Preparing navigator chronology spreadsheets.
• Assist with weekly HELP highlights.
• Assist EPS Evaluation Specialist with gathering HELP Data, applicable to the GOA Urban Strategy Grant bi-Annual reporting requirements.
• Maintaining any section spreadsheets and logs.
• Conduct queries in the following platforms: Matrix, EPROS, NicheUA, Orca, Join, Posse.
• Create Master File #’s for Assigned HELP Clients in Niche UA, and re-assign to identified CORE HELP Constables.
• Extract Matrix weekly from EPSall.
• Compile and disseminate daily/weekly/monthly/yearly statistics.  
• Manage, track and input referral/client EPROS.flags.
• Other appropriate duties as required.

Qualifications

• Completion of the twelfth (12th) school grade including business subjects related to data entry or completion of an appropriate certificate program from an approved business school/college and a minimum two (2) years diversified data entry experience including general office procedures.
• Microsoft Excel (intermediate to advanced) – ability to create analytical products (i.e., pivot tables and graphs).
• Microsoft Office (intermediate to advanced).
• Ability to process a large volume of work with a high degree of accuracy.
• Ability to work independently with minimum supervision.
• Strong organizational, interpersonal and customer service skills.
• Able to enter data with a high degree of accuracy and speed.
• Understanding of charges, offences, and the criminal justice system.
• Knowledge of problem locations/individuals and their Modus Operandi (MO).
• Knowledge of the various units within EPS and where certain intel must be disseminated.

Hours of Work: 
40 hours per week, Monday – Friday.  Hours of work may be subject to the terms and conditions of a variable hour of work program.
 
Salary Range:  
21M, Salary Grade: 006, $23.78 - $29.53 (Hourly), $1,903.00 - $2,362.70 (Bi-Weekly), $49,667.26 - $61.666,99 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton that expired on December 22, 2018.

General: 

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• Please note that the option to work remotely is not available at this time.
• As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise as required by Human Resources division.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the Provinces.  Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.
   
HR Technician:  CS

Classification Title: Word/Data Processing Clerk II
Posting Date: Sep 23, 2024
Closing Date: Oct 7, 2024 11:59:00 (MST)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Union Building, 10319 106 Avenue, Edmonton, AB T5H 0P4 Edmonton T5H 0P4

• Posting Period: 18-Sept-2024 to 02-Oct-2024 
• Work Location: 176 Elm St, Toronto, M5T 3M4

• Reporting to the Manager, Access to Housing, the Support Assistant C is responsible for the management, coordination, and delivery of administrative operations within the Access to Housing section.

   

  Major Responsibilities:

  • Greets visitors and responds to client and partner enquiries sharing broad knowledge of the operational area/function.
  • Contacts clients and partners to ensure information in the waitlist database is accurate and makes updates, as needed.
  • Maintains manual and computerized filing and retrieval systems for records/documents, including filing correspondence, records, reports, inventory, and manuals.
  • Ensures calls and service requests are logged and shares/forwards enquiries with appropriate personnel.
  • Collects, sorts, tracks, date stamps, distributes, prepares, and processes forms and documents, including mail, fax, statements, invoices, reports, vouchers, cheque requisitions, cash, receipts, tokens, and purchase orders.
  • Monitors, orders, picks up and maintains supplies/resource materials for unit.
  • Prepares, collects, prints and distributes materials, photocopies documents, and sends facsimiles.
  • Prepares, researches, maintains, and processes documents. Selects and presents data from manual or computerized fields (e.g. MS Excel spreadsheet and MS Access database) for various summaries and reports.
  • Drafts correspondence, prepares presentation materials, and completes forms.
  • Receives documents/applications, invoices/monies from the public or other levels of government and ensures they are recorded and secured in the appropriate manner.
  • Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.
  • Utilizes layout, formatting, and keyboarding skills. Performs database searches to input, retrieve, process and report information as requested.
  • Provides assistance with reconciliation and analysis of financial and statistical data.
  • Provides administrative support to the Management team, as well as front line staff.
  • Coordinates meeting rooms, bookings, and special requirements for meetings. Attends meetings, takes and transcribes minutes.

   

  Key Qualifications:

  1. Considerable experience working in a customer service environment dealing directly with service providers, the public and staff in person, over the phone, or by mail inquiries.
  2. Considerable experience and proficiency in computerized software programs, specifically Microsoft Word, Excel and PowerPoint and experience with data entry, layout and formatting procedures for text, tables, and spreadsheets and mail merging.

  
  You must also have:

  • Ability to set up and maintain manual and computerized filing systems.
  • Ability to work independently and complete tasks with minimal supervision.
  • Ability to handle detailed work with accuracy.
  • Mathematical ability to compile statistical summaries and to balance accounting documents.
  • Knowledge of standard office practices and procedures, including the City’s procurement processes.
  • Good interpersonal skills with the ability to communicate effectively, both orally and in writing and develop solid internal and external work relationships.
  • Ability to plan, organize and manage a high volume of work with minimal supervision and complete a number of diverse tasks simultaneously.
  • Excellent interpersonal skills and ability to work co-operatively within a team setting with shared work tasks.
  • Ability to handle confidential and sensitive information with discretion and tact.
  • Problem solving and decision-making skills, with ability to handle and resolve situations, utilizing knowledge of policies, practices, and procedures.
  • Ability to work in a human services environment.

• Posting Period: 20-SEPT-2024 to 04-OCT-2024 

Major Responsibilities:

• Schedules, assigns, and reviews work. Approves time and attendance. Monitors and evaluates staff performance, trains, and coaches, as required, hears grievances, and recommends disciplinary action, when necessary.
• Provides program and project management support, coordination, and leadership within the unit.  Coordinates day-to-day office operations, with a focus on problem solving and issue management.  Manages risk and sensitive issues.
• Prepares strategies, work plans, briefing notes, requests for proposals, budgets, council reports, data analysis and presentations.
• Assists in the development, implementation and maintenance of standards and specifications for program and operational systems.
• Liaises with other divisions, departments, residents, elected officials, internal stakeholders, and external partners and other orders of government. Coordinates divisional and corporate initiatives.
• Attends and evaluates facilities at both service counters, and other sites, as required.
• Coordinates the wedding chamber booking/refund process, claims submission, and annual cemetery reporting requirements.
• Coordinates polling process and provides work direction to staff regarding all polls.
• Coordinates records retention policy for Registry Service's core service lines and the Assessment Roll.
• Daily review of Purchasing Card Industry (PCI) rules, supply ordering, and financial compliance.
• Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures that adequate training, safety equipment and safe work procedures are in place. Prepares incident and accident reports, as necessary.
• Performs other related duties, as assigned.

Key Qualifications:

1. Post-secondary education in a discipline pertinent to the job function, combined with relevant experience or equivalent combination of education and experience.
2. Experience in project co-ordination and experience addressing a range of operational issues in a customer service environment.
3. Experience managing a high volume of information and customer service interactions.
4. Experience in researching, developing/writing reports, and preparing correspondence for the consideration of senior management and external stakeholders.
5. Experience in financial analysis, reporting and budget preparation in a large complex organization.
6. Demonstrated ability to organize and manage document systems and spreadsheets, including reviewing, compiling, analyzing, and reporting information.
7. Proficiency in the use of current office and workplace technology and other computer applications relevant to the position, such as Microsoft Excel, Word, PowerPoint, Outlook, SAP, Adobe, Point of Sale (POS), and web-based collaboration tools, including WebEx and appointment booking applications.
8. Excellent verbal and written communication skills with the ability to communicate clearly and effectively to a variety of audiences.
9. Excellent interpersonal skills with the ability to establish and maintain effective working relationships with all levels of staff and external contacts.
10. Strong problem solving, multi-tasking & organizational skills with an ability to manage multiple priorities within tight time constraints.
11. Demonstrated ability to work independently and cooperatively and use discretion when handling sensitive information.
12. Awareness of Registry Services’ core service areas: marriage licence issuance, civil wedding services, burial permit issuance, death registration, liquor licensing, polling services and commissioning would be considered an asset.
13. Knowledge of Human Resources policies, guidelines, procedures, Collective Agreement obligations, and employment legislation such as Employment Standards Act, Human Rights Code, and Occupational Health and Safety Act.
14. Ability to work in person at the base location (City Hall) 5 days a week and travel to the North York Civic Centre Office, as required.

• Work Location: City Hall, 100 Queen Street West, Toronto

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 to less than 7 months
Computer and Technology Knowledge: Candidates must have knowledge of MS Office, MS Windows and MS Word

Physical Requirements:

• The candidate should be able to perform repetitive tasks, pay attention to detail and also maintain tight deadlines
• The candidate should be able to work in fast-paced environment and also able to work under pressure

Other Requirements:

• The candidate should have accuracy
• The candidate should be able to work with being focused on the client, work in a flexible environment, work in an organised way and also able to multitask
• The candidate should be a team player, be someone who can be reliable
• The candidate should have specialization on R=reports and records, invoices, correspondence and contracts

Responsibilities:

• The candidate should be able to type and proofread correspondence, forms and other documents, able to record and prepare minutes of meetings, seminars and conferences, able to arrange travel, related itineraries and make reservations, able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information and also set up and maintain manual and computerized information filing systems
• The candidate should be able to schedule and confirm appointments, able to determine and establish office procedures and routines, able to compile data, statistics and other information and also order office supplies and maintain inventory
• The candidate should be able to arrange and co-ordinate seminars, conferences, etc., able to answer telephone and relay telephone calls and messages, able to greet people and direct them to contacts or service areas and also answer electronic enquiries

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending email (along with resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to schedule and confirm appointments, answer telephone and relay telephone calls and messages, and answer electronic enquiries
• The candidates should be able to order office supplies and maintain inventory, greet people and direct them to contacts or service areas, and type and proofread correspondence, forms and other documents

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help:

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
• Following up with customers (Walmart-Costco)
• Send appointment requests via, email, telephone and Boards Update system with appointment information.   Manifest and arrange appointments.
• Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Log customer interaction consistently and accurately in AS400. 
• Redirect documents intra- and inter-terminal as well as to customers as needed
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
• Attend meetings, take notes, and follow up on decisions within area of responsibility
• Assist drivers with preliminary paperwork information such a bill of lading
• Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
• Gather, enter, and update data to maintain software database on daily basis as appropriate, establish and maintain files and records 
• Ensure that correct information about missed pickups and deliveries is rescheduled
• Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
• Assist with data entry
• Other related duties as may be required

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Communication skills - advanced
• Computer skills – accuracy, MS products, AS400, web based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused
• French & English
• Able to work with little supervision

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in White Rock BC is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Assist the Advisor team in welcoming and onboarding new clients.
• Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
• Tap into your superior problem resolution skills to provide proactive client service.
• Effectively manage incoming communications from clients, Advisors and other internal and external partners.

What do you need to succeed?

Must-have

• Strong skills in working with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication in English

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

The expected base salary range for this particular position is $37,500 - $45,000 depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn considerably more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Business Development, Communication, Critical Thinking, Customer Experience Management, Customer Service, Data Entry, Desktop Tools, Detail-Oriented, Interpersonal Relationship Management, Interpersonal Relationships, Investments, Personal Development, Personal Initiative, Problem Management, Staying Focused, Taking Ownership, Teamwork, Time Management, Word Processing Software, Written Communication

Additional Job Details

2626 CROYDON DR:SURREY

SURREY

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-08-07

2024-10-19

The Integrated Services team brings together Finance, Communications and Marketing, Human Resources, Legal Services and Facilities Management. We support the business in achieving its objectives through strong technical capabilities. We ensure service delivery through the skills of our people, our methodologies and our systems.

We are actively looking to hire an Executive Assistant to join our Montreal office team. The individual will report to the office executives, and perform secretarial and administrative tasks to ensure the smooth running of the office.

Responsibilities

• Support three directors in their administrative tasks and agenda management;
• Prepare and edit correspondence, communications, presentations and other documents;
• Coordinate managers' travel and travel arrangements;
• Perform a wide range of diverse administrative functions;
• Schedule meetings with multiple internal and external stakeholders;
• Organize corporate events with clients;
• Process accounts payable invoices and track budgets;
• Manage directors' expense accounts.

Qualifications:

• College education or equivalent experience;
• 3+ years of administrative experience in a professional work environment;
• Advanced computer skills including MS Office;
• Excellent coordination and planning skills;
• Excellent verbal and written communication skills;
• Bilingual - French and English;
• Motivation, initiative and ability to work effectively with all organizational levels; 
• Detail-oriented person ensuring that work is always completed to the highest degree of accuracy.