What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.

As an Assistant Store Manager, you can expect to:

• Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
• Encourage and coach your team to create best-in-class customer experiences and meet business goals
• Receive ongoing training and development to ensure you have all the necessary skills to support the team
• Support your store operations with a creative spirit that can adapt to an ever-changing environment
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.

What’s in it for you:

• Competitive compensation, with a lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Advance your career growth and development opportunities
• Overtime pay eligibility

What we’re looking for:

• You have a passion for influencing and inspiring teams
• An ability to deliver on business plans to meet regional, and store targets
• Leadership qualities which foster collaboration within the team
• A progressive thinker with a desire to think outside the box
• Ability to work a flexible schedule (ability to work 40 hours/week) 
• You are excited and inspired by technology
• You meet the minimum age of majority (varies by province)

Work Location: 900 Dufferin Street, Unit 4034 (5815), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management

After you apply

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

What is the Opportunity?

As part of the Cloud & Transformation Team, your role is to support the Cloud Program in the compliance and risk management areas. You will partner and collaborate with all Cloud Stakeholders including but not limited to Cloud and business partners. You will be responsible for creating and maintaining risk dashboards, own the issue management and the KPI/KRI inventory processes for the Cloud Program. This role requires project management, building relationships, facilitation and coordination with business partners, vendors, cloud service providers, external/internal auditors and key stakeholders across the enterprise. The incumbent should have strong sense of accountability and ownership of work.

What Will You Do?

Risk Management:

• Risk management: Open, Close, extend, accept, risk assess and socialize risk findings. On-going risk tracking of Cloud items.

• Facilitating Risk meetings with public and private cloud teams. Key role in the coordination/facilitation of controls workshops with internal/external stakeholders in managing the in-scope applications.  This includes weekly/monthly onboarding meetings to discuss in/out of scope applications with internal auditors, application custodians and business owners.

• Reviewing Risk log for existing findings, review findings and follow up with approvers for acceptance. Meeting Platform leads to understand; reasons for exemption and what controls they are failing

• Review Platform Scorecards and update Archer if and when needed. Maintain Central Risk Repository for Cloud Technology. Accountability for maintaining Cloud Platform risk profile for different patterns offered in the Cloud program.

Vendor Management:

• Support your colleagues in executing and following up on third party controls required for the CSPs.

• Participate, lead discussions, negotiate Business Continuity Management, Business Impact Assessment and Exit Strategy

Audit engagements (internal/external):

• Consult in T&O compliance/audit standards for assessing impact to T&O. Stay up to date on changing regulatory standards for external reporting that impact T&O.

• Manage the successful completion of SOX audit & identify & implement proceses to support reduction in time spent during an audit.

• Maintain a backlog of Questions & Answers and produce and report on insights based on the audits conducted to drive key actions to support the overall healthiness of the Cloud Risk Profile.

• Manage the remediation efforts for gaps raised by third parties and ensure that remediation is completed timely and effectively. Provide consultation services on remediation paths and accountable for closure package preparation.

Risk Transformation:

• Work with key partners in the cloud program to identify and implement ideas that will support more efficient and timely risk management practices, including transforming the issue management process.

• Create and deliver a risk training program curriculum for the Cloud Program.

Documentation

What Do You Need To Succeed?

 Must have:

• 7+ years in the IT, assurance, or financial services industry; external audit experience is a plus.

• Strong knowledge of IT risk & compliance management practices & vendor management

• Maturity level and skill/judgment to be able to deal effectively with sr. management within RBC and operational risk groups throughout the organization

• Excellent communication (verbal & written) skills, including strong appreciation of relationship management & attention to detail.

• Able to work independently and deliver on responsibilities with minimal supervision.

• Sound problem solving, analytical (including qualitative analysis), research, and quantitative skills

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

• Ability to facilitate between and influence key decision make

• Preferred: CISSP, CCSP / CCSK / AWS, Azure or GCP technical certifications

Nice-to-have:

• Experience in a matrix environment, such as a large Financial Institutions

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

#TEHCPJ

Job Skills

Business Continuity Management (BCM), Business Continuity Planning (BCP), Business Impact Assessments, Cloud Computing, Compliance Risk Management, Identifying Risks, Impact Analysis, Impact Evaluation

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-02-16

2024-03-01

The Senior Manager – Third Party Risk Management plays a key role in assisting the overall success of Global Third-Party Risk Management (TPRM) within Scotiabank’s global enterprise. This contract position focuses on enhancing end-to-end process efficiency through continuous improvement efforts. The Senior Manager will be liable for the creation, and implementation of initiatives aimed at process optimization, gap closure, and guideline simplification. This role involves working collaboratively with stakeholders and partners across the Bank’s global footprint.

Is this role right for you? In this role you, will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Upholds strong risk management principles; ensures enhancements to processes and workflows continue to follow to risk appetite, audit expectations, and global regulatory obligations. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Anchors process optimization directions on critical thinking, ensuring improvements are confirmed with sound data and analysis.  Brings business and technical experience to drive high quality outputs for process mapping, operating procedures.

• Act as a key contributor to identify opportunities for TPRM process improvement, workflow streamlining, or remediation, and works collaboratively with partners in Control Functions, Risk Advisors, local TPRM 2nd line in countries, TPRM Operations, TPRM Governance, Contract Owners, Internal Controls, GPS, Audit and other stakeholders to create and successfully implement scalable solutions, enterprise-wide.

• Directly contributes to the development, writing, and/or validation of Operating Procedures to assist process changes.

• Acts as a subject matter expert regarding operational enhancements, process streamlining initiatives, and operating model modifications, and participates as, required, to assist Audit and regulatory reviews, system and reporting enhancements, and other requests as appropriate.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• 5+ years established governance, risk management, process engineering and/or vendor management experience in Financial Services industry.

• Undergraduate degree in Business, Finance, Engineering; MBA or other Graduate Program in related discipline would be an asset.

• Experience in leading dynamic and multifaceted projects across multiple business lines.

• Excellent analytical, problem-solving, negotiation & problem resolution skills.

• Strong judicious thinking and influencing with excellent communication skills both written and oral. Significant reliance is placed on the incumbent to socialize to all stakeholders effectively and constructively. 

• The Bank’s global operations are rapidly developing with high rate of change and evolving standards and leading practices; therefore, the incumbent is required to maintain a current awareness of regulatory and best practice developments related to Third-Party Risk.

What’s in it for you?

• The opportunity to join a forward-thinking team surrounded by collaborative and innovative teammates.

• The opportunity to expand your network with stakeholders, including Sr. Executives, across the Bank’s business lines, and various other areas within GRM.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.

What is the opportunity?

Working within COO Finance Data and Analytics group you will be looking at automation, data manipulations and process improvement opportunities within Finance & Controller Group. The role will involve working with business and functional partners to understand processes in order to drive improvements, automation and innovation through the use of various tools at your disposal.

What will you do?

• Leverage various data sources to produce data visualization that highlight actionable insights and informs enhanced decision making
• Interpret data using careful business-grounded logic and analytics techniques to discover insights and trends.
• Work through ad hoc requests at peak times based on monthly and quarterly reporting needs
• Identify opportunities to improve and streamline current processes
• Provide strong financial governance, including assisting with monthly reporting cycle and related account reconciliations and standards of documentation

What you need to succeed?

Must-have

• Python & Tableau Experience
• Strong Microsoft Excel quantitative, financial and analytical skills
• Good MS Office skills – Word, Outlook and PowerPoint
• Strong organizational, written and interpersonal communication skills are essential
• Ability to learn data analytics and data visualization tools
• Experience in applying Data Analytics to deliver business value
• Experience in working with analytical, visualization and data analytics capabilities
• Pays close attention to detail
• Sound business acumen
• Ability to synthesize large amounts of information to key takeaways and themes for senior management
• Creative and analytical thinker who is self-driven and capable of working in a fast paced environment
• Continuous learning mindset
   

 Nice-to-have

• Proficiency in SQL, Microsoft PowerBI and / or Alteryx
• RBC data infrastructure knowledge
• Strong presentation skills, ability to effectively convey messaging
• Prior consulting, storyboarding experience
• Business experience and a proven ability to understand key business priorities and jargon
• Experience with working in cross-functional team

Job Skills

Python (Programming Language), Tableau (Software)

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

Scotiabank’s Global Technology and Enterprise Platform (GTEP), Solutions Integration & Delivery (SI&D) organization is deeply rooted and integrated into Scotiabank’s business lines. The SI&D team supports strategic and operational goals with our global CIOs and business stakeholders to deliver high quality and highly performing enterprise infrastructure services.

The role:

In this role, you will have an end-to-end accountability of all GTEP services provided to Tangerine Bank, one of Scotiabank’s premiere business lines. You will work in close collaboration with all functions such as Application Development teams, Executive Management, Compliance, Security, and other business groups.

You will provide thought leadership to a team of IT professionals as well as subject matter expertise and guide them in the direction that’s aligned to the bank’s strategic vision and objectives.

When required, there is travel within the Greater Toronto Area. You are fine with working off-hours to assist with problem resolution or ensuring the systems are operational. You can also make yourself available, 24x7, to ensure system availability for critical communication tools within Canada.

Is this role right for you?

• You are a seasoned IT professional who is passionate about driving results & accountability, while creating and maintaining strategic relationships across an organization.
• You are a forward thinker who likes to stay on top of the latest market trends and eager to communicate your vision to diverse stakeholders & champion next generation enterprise level solutions.
• You enjoy developing a great team and seeing them succeed by sharing your technical background to help others prevail in technical challenges (incident management, architecture/engineering, project delivery).
• You have a keen desire to share your vision to diverse stakeholders.
• Eagerness to learn and challenge yourself is a part of your DNA.
• You take personal pride in always maintaining a high quality of service with assigned tasks.
• You are comfortable in adapting to a changing technology landscape.

Do you have the skills that will enable you to succeed in this role?

• You can demonstrate strong communication (verbal/written/presentation) skills in English & the same in Spanish and/or French is an asset. Furthermore, you have good interpersonal skills to build relationships with internal and external business/technical partners and vendors.
• You have at least 10+ years of professional working experience in leading people within an Information Technology department or division that provides services to clients spanning multiple locations across a region and/or country and/or countries.
• You have at least 4+ years of hands-on technical working experience in the end-to-end design/planning/implementation to migrate from on-prem to Public Cloud infrastructure.
• You can demonstrate hands-on technical working experience in driving the modernization on Public Cloud (GCP and/or Azure).
• You understand & can translate/articulate strategies and roadmaps to multiple stakeholders, including C-Level business & technology executives.
• You have experience building strategic partnerships and a proven track record at driving continuous improvements to achieve business goals.
• You are analytically inclined with extensive experience leading, informing, and influencing key business decisions that are centered on strategic growth.
• You can provide communication/alerts to the business lines regarding degraded or missed service levels as a part of the problem management escalation process and pro-actively communicate any IT issues and upgrades to business lines.
• You possess superior problem solving and decision-making skills to resolve work issues while under pressure in a dynamic environment.
• You have a post-secondary education in Computer Science or Engineering or Business.

What's in it for you?

• Expect to be constantly challenged in this fast paced & dynamic environment. This will allow you to have the opportunity to be creative while gaining knowledge banking systems and operations. You will build relationships with vendors and technical leads from carriers and present valuable and long-lasting contributions to the bank.

• We are technology partners who help the business transform how our employees around the world work.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
• When required onsite as a part of a hybrid work model, your 2 primary locations are in Toronto (3389 Steeles Avenue East & 100 Yonge Street).

#scotiatechnology

#LI-hybrid

The Role

As a Senior Manager , you will directly support the IT Risk Governance and Controls Director, to collaboratively:

• assess, analyze, and quantify Technology risk,
• data identification, collection, and governance,
• technology risk analysis and insights development to support decision making for remediation activities,
• technology risk reporting enterprise-wide, including regulatory requirements.
• support the Second Line of Defence and Audit in their respective mandates and maintain an overall view and reporting of Internal Audit findings and corresponding remedial actions relevant to the Technology Risk Management.

In this role, you will assist the Technology Risk Directors/Officers within the Technology Risk Function globally with key risk and management indicators data and specific details supporting their roles. You will also support the IT Risk Governance and Controls Director with research and industry practices on Technology Risk Reporting and counsel and direction on strategic decisions related to enhancements, new metrics, and indicators.

Key Accountabilities: 

• Develop and maintain content for all Technology Risk Dashboards; ensure accurate and timely publication of IT Risk Dashboards. Ensure clear communication of content and all changes and their impacts to respective stakeholders.
• Produce decks and reports for Technology Risk reporting forums and IT&S Senior Management holding responsibility for accurate and data supported insights.
• Perform Risk analysis and identify correlations between Technology Risk domains and data to develop predictive meaningful insights.
• Revamp and enhance Technology Issues monitoring and reporting; develop data driven insights from identified issues. This includes Self-Identified, Internal Audit and Regulatory issues.
• Research Industry Frameworks and Practices and identify new metrics and indicators to measure and report on Technology Risk.
• Implement and communicate new/updated risk indicators, metrics, and associated thresholds.
• Maintain documentations and data governance for the entire Technology Risk reporting database.
• Collaborate and influence across the organization to help build awareness and capabilities in Technology Risk to drive forward a common enterprise-wide approach.
• Ensure implementation of a strong risk culture in partnership with various Technology Risk Officers/Advisors and Risk Owners.
• Support development of tools and technology to support the reporting of Technology risk across the Bank.

Is this role right for you?

• Candidates should have risk management and/or data management and reporting experience (governance, operations, audit, control functions, compliance, risk management) of over 10+ years.
• Candidates require strong communication and influencing capability, supported by well-developed analytical competencies. Proven expertise working with/presenting/communicating to Executive Leadership.
• Proven expertise in risk reporting, indicators development and thresholds setting.
• Good ability to balance competing or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and highly developed negotiation and influencing skills.
• Good communication, facilitation and presentation skills for developing communication strategies for Executive approval through to implementation of strategies and programs.

#Cyberatscotia #LI-Hybrid

Job Description

• Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with advanced levels of risk and complexity of needs. Works independently and may mentor other team members.
• Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Drives client engagement and loyalty. Generates ideas and best practices within Relationship Management and may mentor others.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Client Relationship Management – Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others.

Customer Experience Management. – Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Tech Savvy – Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.

Work Experience

• Roles at this level typically require a university / college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry relevant experience is typically 8+ years. Specific certifications are often required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

This role is focused on Regulatory Reporting, including capital reporting and regulatory disclosures. You are involved in the oversight of regulatory reporting, change management (interpretation & implementation of new reporting rules), and analysis of the updates.  Relationship building is key in this role.  You have the opportunity to work with lots of different groups, different personalities and at different levels.  Need to have the ability to present complex data in a clear, digestible way for non-finance colleagues.

Supports the execution of accurate and efficient cyclical reporting processes for regulatory and management information and note disclosure in financial statements to internal and external stakeholders and regulatory bodies. Works across BMO to deliver specific project/program results in alignment with overall group goals. Supports an efficient and effective Accounting function which uses common information sources and practices, reduces ongoing costs, increases service level performance and minimizes risk.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• May network with industry contacts to gain competitive insights and best practices.
• Reviews the reporting program/processes for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
• Manages resources and leads the execution of accounting, risk and regulatory related strategic initiatives to deliver on business and financial goals.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Works with stakeholders to establish priorities.
• Designs and produces regular and ad-hoc reports, and dashboards for regulators and executive level reviews.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
• Leads in the design, implementation and management of core business/group processes.
• Leads the execution of financial reporting programs/processes; assesses and adapts as needed to ensure quality of execution.
• Supports the production of financial, regulatory, and management reporting requirements.
• Executes work to deliver timely, accurate, and efficient service for monthly, quarterly and annual processes for reporting.
• Analyses data and information to provide financial, regulatory and related risk insights and recommendations.
• Supports the interpretation and definition of internal and external policies and regulatory requirements e.g. credit reporting.
• Ensures strong governance and effective controls across finance & accounting activities and information in accordance with enterprise standards.
• Provides attestation to the validity of financial results and highlight significant information including variances, trends, opportunities and exposures to their Manager.
• Provides information and support the process for internal (Corporate and SOX) and external audits.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Organizes work information to ensure accuracy and completeness.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

We’re looking for a Senior Product Manager who will contribute to the overall success of onboarding new-to-bank customers, is not afraid to challenge norms and is exceptionally creative to reimagine our customers’ experience, while ensuring adherence to compliance, regulatory and operational requirements. This role will focus on, and benefit from a deep understanding of, identity verification (know your client), authentication, security, anti-money laundering (AML) and fraud controls to build an onboarding journey that is optimal and secure. You will closely work with other product managers, bank stakeholders, software engineers, and designers to translate the customer journey directives into actionable, prioritized backlog deliverables and follow through to completion.

Is this role right for you? In this role you will:

• Champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. Keep the customer at the centre of all you do. 
• Contribute to the strategic vision and multi-year roadmap for the new-to-bank customer onboarding journey, alongside the Identity and Onboarding Group Product Manager and Product Director
• Manage relationships with various bank business teams, authentication partners such as fraud and information security, and leadership, ensuring their requirements are translated into the right products and journey. Manage expectations and prioritize deliverables with effective communication
• Work closely with business, compliance and other control functions, while always negotiating and pushing for the benefit of good customer experience and high business value
• Build reusable and scalable customer facing software that will be leveraged by internal teams to solve their problem of identifying the customer
• Lead multiple problem discoveries to understand customer needs, current challenges, industry trends and best practices. Work closely with design and engineering partners to come up with solutions
• Define the customer and business value by establishing relevant objectives and key results (OKRs). Sell executives on the value through crisp and meaningful presentations
• Work with analytics to set, monitor and analyze key performance indicators (KPIs) to measure product success
• Use data to drive decisions. Build hypothesis, test, fail and iterate to formulate an agile product development approach
• Maintain a prioritized backlog, support the creation of detailed user stories and participate in sprint planning and review activities. Engage with the scrum teams daily, clarifying questions and helping with decision making
• Conduct market and competitive analysis to identify future opportunities of growth for your product; establish self as a subject matter expert within digital banking for the areas you own
• Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Actively pursue effective and efficient operations of your team and self in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
• Champion a high-performance environment and contribute to an inclusive work environment 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have 6+ years of experience working as a product manager shipping consumer facing software solutions
• Experience working on digital products, preferably in the consumer space, and working in an agile scrum team
• You have managed a technology product or a digital journey end to end, from inception to delivery
• Knowledgeable about multiple functional areas such as product management, agile/scrum, engineering, UX/UI design
• Have a deep understanding of identity verification (know your client), authentication, security, anti-money laundering (AML) and fraud controls
• Demonstrate curiosity and seek to understand how a product technically works. You are able to dive into the technical details and are able to understand technical concepts that are explained to you
• Embed privacy and security into product delivery processes and design
• Experience influencing others by persuasion rather than authority – making your case through excellent communication, speaking clearly to be easily understood, and writing powerfully to persuade
• Master of identifying and solving ambiguous problems with ability to influence and inspire a multi-disciplinary team to reach ambitious goals 
• Excellent organizational and analytical skills with strong attention to detail
• You have a curious and experimental mindset to drive innovation amidst uncertainty

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Work arrangements: Hybrid

#LI-Hybrid

What you will be doing:
The Senior Manager, Business Development is responsible for supporting the roll-out of the International Wealth Management (IWM) strategy across the footprint. The incumbent reports to the Director of Country Relationships and Business Excellence, supporting core strategy functions, providing analysis and articulation of the IWM strategy, and delivering forward-thinking insights related to potential changes and disruption impacting IWM value proposition and competitive positioning.

Is this role right for you? In this role you will:

IWM growth initiatives

• Prepare initiative roadmaps to ensure deliverables and timelines are met & create financial models to assess future state financial benefits / costs
• Manage multiple project workstreams, including leading problem-solving sessions, workshops and interviews with cross-functional team members and subject matter experts
• Provides analytic support in decision-making of business initiatives and develop materials for executive discussions
• Refresh strategy and roadmap as the industry evolves and work with internal and external stakeholders to execute initiatives
• Support identification and due diligence of acquisitions, partnerships, and strategic alliances
• Collaborate with the Advisor & Client Solutions team to transition strategic plans into execution
• Formulate with the Analytics and Business Intelligence teams the KPIs related to the strategic initiatives roll-out to ensure the business remains on track with estimated benefits
• Support the development of IWM governance model to track the roll-out of the strategy, ensuring the adequacy, and adherence to business controls and regulatory obligations

Business Planning & monitoring

• Articulate with internal and external partners, and IWM leadership, the 3-5 years strategic for IWM
• Collaborate with Finance, PMO and other relevant stakeholders to support the planning cycle for IWM including Profit planning, SIP process, Head Office budget & allocations
• Perform strategic and business analysis, identifying key issues and pro posing recommendations for IWM’s strategy at the market and business line level
• Support business/markets with necessary data in the assessment of initiatives & business cases
• Assist with strategy offsites for leadership to facilitate ongoing discussions around IWM strategy
• Prepare materials to gain buy-in and understanding of IWM strategic objectives
• Work with management team to communicate complex strategic and financial concepts in easy -to understand presentations
• Prepare information for Business Reviews, GWM Executive Meetings, Country Leadership Meeting, Executive Team meetings and adhoc sessions as required

Industry and customer knowledge

• Complete competitive / business environment research and benchmarking to determine emerging issues and trends and analyze the impact/implications of those trends on IWM
• Develop and maintain an in depth understanding of the Wealth Management industry including customer needs and trends; the regulatory environment; competitive dynamics and best practices; technology changes, and economics
• Assess how changes in the business will impact IWM’s strategic plans and work with Senior Management, to make required adjustments.
• Inform business investments prioritization that will position the business for future growth

Analytics

• Collaborate with multiple stakeholders across markets and business lines to develop client insights
• Use of various tools and techniques to extract insights from data to improve client penetration and acquisition
• Use data and models to analyze business performance and inform decision-making • Identify client opportunities and profitability across Brokerage, Private Banking, Asset Management, Offshore and Trust 
• Leverage internal and external data to generate new business insights helping the management team identify historical and future trends in international wealth management 
• Develop partnerships with in-country data teams to leverage additional data sources Leadership 
• Champions a high-performance team, actively seeks development opportunities, and contributes to an inclusive work environment

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

• Completed undergraduate degree in business or economics is required; an MBA is strongly preferred.
• 5+ years of working experience, preferably in Wealth Management, Strategy, or consulting
• Experience in Strategy development and execution
• roficiency in PowerPoint, ThinkCell and Excel
• Fluency in Spanish is an asset
• Strong communication skills, both verbal and written, and strong attention to details
• Ability to communicate strategic and financial concepts through presentations
• Proven track record managing multiple priorities with competing deadlines and dealing with certain levels of ambiguity
• Proven analytical skills, conceptual thinking and systematic problem solving
• Ability to work independently and in an agile, highly collaborative work environment.
• Highly organized, able to meet tight deadlines and work on a project-based environment
• Leadership skills with a proven ability to build strategic relationships and influence
• Strong project management skills, capable of developing & executing plans