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POSITION SUMMARY:

• The Key Account Executive (KAE) is responsible for all Business Development activities concerning small to medium accounts. 
• The KAE may also service a large customer due to logistical reasons. 
• The KAE identifies volume and sales opportunities reviews new and current services resolves claims and service challenges and conveys information regarding the marketplace competition and customer needs to the Area Sales Manager. 
• The KAE is responsible for achieving aggressive conversion and penetration of revenue goals.  She/he will report directly to the Area Sales Manager.

KEY ACCOUNTABILITIES:

• Volume and revenue development through customer visits and contacts by phone
• Follow up on sales leads through employee/phone centre
• Handle multiple responsibilities
• Ability to work flexible hours (longer hours when required)

EDUCATION/WORK EXPERIENCE:

• Post secondary education and/or 3 years’ related experience in customer service or an equivalent combination of education training and experience
• Excellent PC skills and knowledge of Microsoft Office applications
• Strong interpersonal and communication skills
• Ability to handle stressful situations and a high volume of work
• Good time management skills and attention to detail
• Strong customer service orientation

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

• Location: 46 Aero Drive Northeast, Calgary, AB T2E 8Z9, Canada

Minimum Education

• High school diploma or GED required.

Minimum Experience

• Three (3) years experience required in clerical support or related area; two (2) of those years an Office Administrator I or equivalent administrative experience supporting a manager-level or district staff position.

Knowledge Skills and Abilities

• Software skills, including use of Microsoft Office software and web-based applications.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.
• Customer service skills necessary to effectively and professionally respond to requests.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. Job Conditions

Additional Details:$17.75- $22.23Thurs, Fr, Sat and Mon. Schedule: 2:00Pm-7:00Pm

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Cranbrook, BC is looking for a resourceful, empathetic and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Assist the Advisor team in welcoming and onboarding new clients.
• Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.

What do you need to succeed?

Must-have

• Strong skills in working with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

926 BAKER ST:CRANBROOK

CRANBROOK

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-08-27

2024-09-27

09/12/2024

Address:

100 King Street West

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Manages regional mailbox and attends to all inquiries.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures); Sends out floor communications as directed by the business.
• Validates Serraview floorplans (quarterly and as needed).
• Supports our Ontario Commercial Banking Hubs virtually; occasionally may require site visits to Hubs.
• Submits all BGIS tickets and works closely with our Workplace Associate and team.
• Completes daily walkthrough of our floors (morning and evening).
• Tail-end support for new hires.
• In charge of pass card requests & quarterly validation report.
• Equipment management for Ontario CCB teams.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements.
• Partners with other Administrative Assistants in Ontario and across Canada on various projects.
• Runs/audits/and distributes the HR movement reports, wireless reports, and all other ad-hoc reports for the business.
• Audits and tracks workstations, as required.
• In charge of assigning fixed desks and updating floor plans on Serraview.
• Works with internal partners to give access to employees to our booking tool; also, requests various workstations changes for the teams (fixed desk vs hoteling, etc).
• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders. 
• Analyzes data and information to provide insights and recommendations.
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
• Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.
• Supports the coordination and implementation of department events, when required.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Responds to and resolves escalating inquiries.
• May support some client facing Team Leads with expenses, travel, and attestations.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
• Specialized knowledge.
• Excel skills - Excellent.
• Verbal & written communication skills - Excellent.
• Organization skills - Excellent.
• Collaboration & team skills - Excellent.
• Data, analytical and problem solving skills - Excellent.

09/19/2024

Address:

100 King Street West

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders. 
• Analyzes data and information to provide insights and recommendations.
• Leads the planning, coordinating and implementing department events.
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
• Coordinates and monitors budgets and reporting on results vs. budget.
• Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
• Makes travel arrangements, booking flight/hotel reservations as needed.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Support
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
• Verbal & written communication skills - Strong.
• Organization skills - Strong.
• Technical Proficiency - Strong
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.
• MS office, Excel, PowerPoint - Strong

Note: This role is 4 days in the office + 1 day remote.

$37,500.00 - $69,500.00

Job Summary:

Working collaboratively within their team and system-wide, the incumbent sorts and packs deliveries, assists the Driver in loading and unloading the delivery truck and helps the Shipping Clerk II with specified supervisory tasks. As required, the incumbent prepares print orders, and advises on production and formatting (set up and image enhancement).  The incumbent maintains stationery stock and general supplies, and receives and delivers requests for same.  Assignments are received from a superior or directly from other branches or divisions.    The incumbent represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.

Job Requirements:

Education/Qualifications:

• Completion of the twelfth school grade including or supplemented by training in duplicating and reproduction equipment operation, plus some experience in the operation of equipment and printing production formats, and shipping and receiving work, OR equivalent combination of training and experience.

Knowledge, Skills & Abilities:

• Considerable knowledge of shipping-receiving methods and procedures, regulations, laws, and dispatch times
• Considerable knowledge of the operation, adjustment, set up and maintenance of fully automated duplicating equipment.
• Working knowledge of the papers and supplies used in various types of duplicating and reproduction processes.
• Working knowledge of routine filing, sorting, name and number checking and other related clerical tasks.
• Working knowledge of commonly used printing production formats; principles and accepted practices of form layout and design.
• Ability to exercise some independence of judgment in planning work schedules, and solving work problems within the context of well defined procedures or according to precedents.
• Ability to provide information regarding such items as commonly used printing production formats, work schedules, methods, materials, or costs.
• Ability to understand and carry out oral instructions effectively.
• Considerable mechanical aptitude.

Affiliation: CUPE 391
Employment Type: Regular Full-Time
Salary: $27.04 to $31.66 per hour 
Work Schedule: 

Monday to Friday 7:30am – 4:00pm

Note: Work schedules may change with reasonable notice

Closing date: Monday, September 2nd, 2024 at 11:59pm

The HR Admin/Assistant is responsible for performing and supporting the functional areas of Human Resources and Operations within the Greater Toronto and Southern Ontario region.

The incumbent will report to the Area HR Manager for Greater Toronto and Southern Ontario.

Primary Job Responsibilities

• Draft employment contracts for various categories, salaries, hourly, interns/ co-ops; screen for legal enforceability and present offers to the candidates.
• Develop and facilitate new-hire orientation and onboarding in coordination with business units.
• Coordinate with Payroll regarding new hire paperwork and any personnel changes.
• Create reports and share analytical feedback with the decision makers based on information collected through review system.
• Support HR team on initiatives such as ROE submissions, support HR Generalists with administrative duties, update employee government clearances such as Reliability Clearances.
• Notify unions of changes in employee promotions and post positions for internal staff in accordance with the Collective Bargaining Agreement. 
• Other duties and administrative tasks, as assigned.

Required Skills / Attributes

• High degree of professionalism, communication and organizational skills.
• Detail-oriented, high logical and reasoning, problem solving, data analytical and reporting skills.
• Excellent time management skills, ability to multi-task and prioritize.
• Ability to work independently and as part of a team.
• Ability to deal with highly complex and sensitive situations while maintaining confidentiality.
• Highly driven to learn and develop self and increase expertise and knowledge in field of work.
• High level of business communication, written and verbal.

Qualifications

• Diploma or University Degree in Business Management or Human Resources with a minimum of 1 year of relevant experience or an equivalent combination of education, training, and experience.
• Experience with submitting ROE's and Unions is a strong asset.
• Excellent communication skills both oral and written.
• Strong knowledge of Microsoft applications such as Word and Excel.
• Knowledge of government legislation including the Human Rights Code, Labour Code and Employment Standards Act is required.

All applicants are welcome; however, only those selected for an interview will be contacted.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: MS Word, MS Excel

Physical Requirements:

• The candidates should be comfortable working in a fast-paced environment and excel at meeting tight deadlines
• The candidates should be able to work effectively while sitting for extended periods and demonstrate attention to detail in their work

Other Requirements:

• The candidates should demonstrate adaptability to varying situations and be collaborative, working effectively in team environments
• The candidates should prioritize efficiency in their work processes and be hardworking and committed to achieving goals
• The candidates should maintain a positive attitude towards their work and colleagues, ensuring accuracy in their tasks and deliverables
• The candidates should prioritize client focus in their interactions and demonstrate dependability in fulfilling their responsibilities
• The candidates should possess excellent written communication skills and display flexibility in adapting to changing circumstances
• The candidates should be organized in their tasks and responsibilities, maintaining reliability in their work and commitments

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to type, proofread, and process correspondence, forms, and other documents
• The candidates should be able to handle telephone or electronic inquiries, sort applications, receipts, and documents, and process incoming and outgoing mail
• The candidates should be able to send and receive messages, provide general information to clients and the public, and photocopy and collate documents for distribution, mailing, and filing
• The candidates should be able to file, label, and retrieve documents efficiently in the storage area

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

The Receptionist warmly greets and provides front office support to clients and associates of Mastercard. The Receptionist is expected to exhibit a high degree of professionalism and to perform their duties in a manner consistent with Mastercard’s key expectations.  This position involves daily interaction with local and national guests, partners, and associates at all levels of Mastercard.  

Specific Responsibilities include: 

Front Desk Reception:

• Support the front desk by managing the main telephone line, receiving, and routing phone calls for Mastercard.
• Manage sign-in systems to track when visitors and vendors enter and leave the building.
• Coordinate the receipt and pick-up of small items (envelopes, packages) in an efficient and timely manner.
• Maintain continuous contact and collaborate with the Security and Conference Center teams to ensure smooth operation of daily business.
• Greet and engage associates and visitors to ensure they feel welcome.
• Assist with guests or vendors who assist the facilities team.
• Maintain appropriate business attire.

Cushman & Wakefield:

• Provide administrative support, including phone support, typing reports, filing and distribution of correspondence.
• Prepare and code invoices for Property Manager’s approval.
• Track and file contracts and insurance certificates; maintain follow-up system for expirations.
• Assist with maintaining the property purchase order system.
• Extra hours may be needed during Board Meetings.
• Any additional tasks or duties assigned by the Property Manager or Assistant Property Manager.

EDUCATION AND EXPERIENCE

Education: High school diploma required.

Work Experience: At least two years of experience in front-line customer service, general office and/or administrative support positions.

Travel: This position requires no business travel.

QUALIFICATIONS

Qualified incumbents for this position must be highly motivated, capable of self-direction, detail oriented and able to work collaboratively in a teamwork capacity.  Incumbents must exhibit a keen sense of responsibility and enjoy working with multiple demands, shifting priorities and constant change.

• Demonstrates an ability to deal with a variety of personalities (associates and visitors) in a diplomatic manner with strong interpersonal skills and sustained energy.
• Has the ability to think clearly and execute while under pressure.
• Possesses poise and handles visitor & associate engagement with a professional demeanor.
• Responds helpfully and professionally to a wide variety of inquiries for which a ready answer is not always available.
• Is highly ethical and committed to the values of Cushman & Wakefield and maintenance of confidentiality.
• Possesses great attention to detail and an ability to follow through with projects.
• Has advanced ability in organization, time management, prioritizing, and planning skills.
• Is responsible and committed to meeting deadlines.
• Works independently and as a team player in a fast-paced environment.
• Possesses excellent verbal and written communication skills.
• Is comfortable interacting with guests and associates from all backgrounds and varying levels of responsibility. 
• Has excellent customer service skills.
• Is proficient with MS Office software programs, e.g., Word, Outlook.

All of the statements in this position description are intended to describe the general nature of the work being performed and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. This document describes the position currently available.  The company reserves the right to modify job duties or job descriptions at any time.

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS
The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 85% of the time; and extend hands and arms in any direction.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to type and proofread correspondence, forms, and other documents
• The candidates should be able to receive and forward telephone or electronic inquiries
• The candidates should be able to maintain and prepare reports from manual or electronic files, inventories, mailing lists, and databases
• The candidates should be able to process incoming and outgoing mail manually or electronically
• The candidates should be able to send and receive messages
• The candidates should be able to provide general information to clients and the public.
• The candidates should be able to photocopy and collate documents for distribution, mailing, and filing
• The candidates should be able to order office supplies and maintain inventory
• The candidates should be able to label, file, and retrieve documents
• The candidates should be able to maintain an inventory of supplies

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as bachelor’s degree
Experience: Candidates should have experience of 1 to less than 2 years’

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to arrange and co-ordinate seminars, conferences, etc., record and prepare minutes of meetings, seminars and conferences, determine and establish office procedures and routines
• The candidates should be able to schedule and confirm appointments, answer telephone and relay telephone calls and messages, answer electronic enquiries
• The candidates should be able to compile data, statistics and other information, order office supplies and maintain inventory, arrange travel, related itineraries and make reservations
• The candidates should be able to greet people and direct them to contacts or service areas, set up and maintain manual and computerized information filing systems, plan and control budget and expenditures
• The candidates should be able to perform basic bookkeeping tasks, oversee the preparation of reports, oversee development of communication strategies
• The candidates should be able to consult with clients after sale to provide ongoing support, perform data entry
• The candidates should be able to assign, co-ordinate and review projects and programs, provide customer service

Benefits:

• The candidates will get pension plan, health care plan, and dental plan

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, include this reference number in your application 2587880, and cover letter) through below mentioned details.

By email
[email protected]