82 Jobs Found
Fraud & Dispute Customer Service Representative (Bilingual)- H Full-time Job
Canadian Tire Corporation, Limited
Customer Service St. CatharinesJob Details
Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?
Are you effective in managing sensitive customer interactions?
Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
As a Brand Loyalty Representative you would...
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations
Experience an asset in:
Customer Service Experience
Call Centre Experience
Fraud and Dispute knowledge
Must be bilingual in English and French
About Us
At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.
Fraud & Dispute Customer Service Representative (Bilingual)- H
Canadian Tire Corporation, Limited
St. CatharinesCustomer Service Full-time
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Kitchen helper Full-time Job
Tourism & Restaurants St. CatharinesJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Bring clean dishes, flatware and other items to serving areas and set tables
- Clean and sanitize items such as dishwasher mats, carts and waste disposal units
- Load buspans and trays
- Operate dishwashers to wash dishes, glassware and flatware
- Place dishes in storage area
- Replenish condiments and other supplies at tables and serving areas
- Sanitize and wash dishes and other items by hand
- Keep records of the quantities of food used
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Stock refrigerators and salad bars
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
- Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
- Handle and store cleaning products
- Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
- Remove kitchen garbage and trash
- Sharpen kitchen knives
- Sweep, mop, wash and polish floors
- Wash, peel and cut vegetables and fruit
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Handling heavy loads
- Overtime required
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Work under pressure
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Reliability
- Team player
- Ability to multitask
- Initiative
- Dependability
- Positive attitude
Unit B3-333 Ontario St St. Catharines, ON L2R 5L3
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
Kitchen helper
The Curry Pot
St. CatharinesTourism & Restaurants Full-time
17.20
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Electromechanic Full-time Job
Maintenance & Repair St. CatharinesJob Details
Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing work on the equipment of the various production and bottling lines, the building and the plant services. The status of the position is temporary with a contract lasting 12 months.
Available schedule:
Daytime Monday to Friday 8 a.m. to 4:30 p.m. and 1 weekend out of 6 at night.
Salary: We offer a starting salary of $36.15/h (evaluated based on experience) with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.
We support and care for our employees and their families by offering:
- Vacation upon hiring;
- Generous and comprehensive group insurance;
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Generous allowance for parental leave;
- Paid leave; sickness, mobile and volunteer leave;
- Possibility to contribute to group RRSPs and TFSAs
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role means:
- Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment in the various automated production and packaging lines;
- Perform inspection and preventive maintenance of equipment;
- Troubleshoot and repair equipment when it breaks down to ensure production targets are met;
- When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
- Carry out work according to established priorities, availability of equipment and materials required;
- Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
- Communicate the progress of work and projects to the people concerned;
- Provide training to plant employees as needed;
- Working with external companies to carry out projects;
- Carry out electrical installations;
- Perform fault analyses and suggest measures to improve process efficiency;
- Ensure that planned work is carried out on schedule.
The qualifications sought are:
- 3 to 5 years of experience in a similar position;
- Post-secondary education in a related field (electromechanics, industrial mechanics, automation, etc.);
- Possess the MMF class 3A competency certification (an asset), otherwise be prepared to complete the process of obtaining the certification (paid by Saputo);
- Have an electrical certificate (license C or CRCA certificate) (an asset);
- Training and experience with PLC (an asset);
- Master common IT tools (MS Office suite);
- Experience with maintenance management software (an asset);
- Excellent problem-solving skills and analytical mind;
- Ability to work with minimal supervision;
- Initiative, proactivity and excellent work organization skills;
- Be available to work shifts, holidays and weekends (casual).
We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.
Electromechanic
Saputo Diary
St. CatharinesMaintenance & Repair Full-time
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Representative, Customer Care Part-time Job
Customer Service St. CatharinesJob Details
Who we are:
Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and simplify the customer experience. We are looking to grow our adaptive workforce, engaged by an exceptional employee experience.
As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.
Note: You must be available to work during the core hours of 10am-3pm and/or 4pm to 8pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.
What You Will Do:
-
Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.
-
Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.
-
The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.
-
Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.
-
Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).
-
Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.
-
Complete other tasks and activities as business needs dictate.
Who You Are:
-
Secondary school education or equivalent.
-
Minimum 3 years of clerical and customer contact experience required.
-
Proven verbal and written communication skills.
-
Ability to exercise good judgment with minimal supervision.
-
Knowledge of Customer Information Systems is an asset, including SAP and Kubra.
-
Excellent analytical skills, decision making ability, negotiations and problem-solving skills.
-
Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.
-
Excellent interpersonal skills and ability to function within a team.
-
Ability to plan and use time effectively.
-
Flexibility with respect to shifts.
Preferred:
-
Mass market billing experience is an asset.
-
Experience in a call center environment preferred.
-
Bilingualism is an asset.
#LI-Hybrid
Representative, Customer Care
Enbridge Inc.
St. CatharinesCustomer Service Part-time
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Customer Rep-Station Part-time Job
Federal Express Corporation Canada
Customer Service St. CatharinesJob Details
495 Eastchester Avenue East, St. Catharines, ON L2M6S2, Canada
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations preferred
Knowledge of FedEx Express and Ground products and services preferred
Ability to successfully complete all basic and recurrency training.
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
Excellent interpersonal and verbal communication skills
Good analytical and problem solving skills
Good negotiation skills
Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations preferred
Knowledge of FedEx Express and Ground products and services preferred
Ability to successfully complete all basic and recurrency training.
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
Excellent interpersonal and verbal communication skills
Good analytical and problem solving skills
Good negotiation skills
Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:This will be a Tuesday to Saturday position, 14:00-19:30 Tuesday to Friday, 12:00-17:00 on Saturday.
Customer Rep-Station
Federal Express Corporation Canada
St. CatharinesCustomer Service Part-time
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ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs St. CatharinesJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already or willing to become duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Associate
Scotiabank
St. CatharinesAdministrative Jobs Full-time
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PT Preload Supervisor Part-time Job
Administrative Jobs St. CatharinesJob Details
This position trains and supervises Package Handlers and Clerks on safety, productivity, and various job-related tasks. He/She holds teams accountable for attendance and submits timecards.
Responsibilities
• Develops and maintains good working relationships with employees, management and customers.
• Facilitates training with new and current employees.
• Conducts and participates in group meetings.
• Coordinates evaluations with management.
• Determines best solutions for package concerns.
• Supervises daily activities of package handlers and clerks to ensure all assigned duties are accomplished safely and timely.
• Understands and consistently demonstrates UPS's high ethical standards and code of conduct.
Qualifications
• Ability to lift 70 lbs./32 kgs.
• Availability to work flexible shift hours, up to 5 days per week
• Strong problem solving skills, with ability to multitask
• Strong oral and written communication skills
• Working knowledge of Microsoft Office
• Ability to work in a fast-paced warehouse environment
• Bachelor's Degree or International equivalent - Preferred
• Management experience - Preferred
Location
- 1520 Mccleary Drive Thorold Ontario L2V 0M8
Shift Time
- Monday - Friday
- Flexible start time between 3pm - 5pm
- Guaranteed 25 hours but can exceed upon business needs
PT Preload Supervisor
UPS
St. CatharinesAdministrative Jobs Part-time
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Associate Full-time Job
General Category St. CatharinesJob Details
Job Description
Responsibilities:
The Associate Assistant Store Manager role is to directly manage the productivity of all store staff on behalf of the Franchise Owner to ensure the store is effectively merchandised to maximize sales/profitability. The Associate Assistant Store Manager shares responsibility for labour cost and other key financial measures. The Associate Assistant Store Manager assumes overall responsibility for operational effectiveness of the store in absence of the Franchise Owner.
- Promote and ensure a consistently high standard of customer service
- Train and motivate employees
- Provide a positive working environment, coach, advise and listen to employee concerns/issues
- Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
- Delegate and prioritize workload for staff
- Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
- Maintain up to date information about market trends and competitor activities
- Coordinate the receiving, handling and storing of product to achieve optimal results
- Maintain Category sets, mixing for profit as required
- Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
- Work with Sales representatives to negotiate credits, display merchandising and order levels
- Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
- Maintain appropriate inventory levels through effective ordering and rotation
- Ensure pricing integrity
- Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
- Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified
Qualifications/Experience:
- Ability to manage people – 1-3 years of progressive management experience
- Ability to work with minimal functional direction
- Demonstrated understanding of critical success factors for the NOFRILLS concept as a discount food store focusing on low price image
- Knowledge and experience grocery retail operations, knowledge of overall store department operations is an asset.
- Demonstrated understanding of an Associate Assistant Store Manager's impact on store performance in the areas of:
- Customer service
- Employee relations
- Merchandising
- Sales/Profits
- Strong communication skills including verbal, written and active listening
- Demonstrated Customer focus and commitment to superior customer service
- Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
- Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
- Strong knowledge of all aspect of the produce area, operations and products
Thank you for your interest, however only qualified applicants selected for interview will be contacted.
At NOFRILLS , we are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
525 Welland Ave, St Catharines, ON
Associate
No Frills Plc
St. CatharinesGeneral Category Full-time
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Representative, Customer Care Full-time Job
Customer Service St. CatharinesJob Details
As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.
Note: You must be available to work during the core hours of 9am-3pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.
What You Will Do:
-
Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.
-
Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.
-
The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.
-
Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.
-
Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).
-
Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.
-
Complete other tasks and activities as business needs dictate.
Who You Are:
-
Secondary school education or equivalent.
-
Minimum 3 years of clerical and customer contact experience required.
-
Proven verbal and written communication skills.
-
Ability to exercise good judgment with minimal supervision.
-
Knowledge of Customer Information Systems is an asset, including SAP and Kubra.
-
Excellent analytical skills, decision making ability, negotiations and problem-solving skills.
-
Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.
-
Excellent interpersonal skills and ability to function within a team.
-
Ability to plan and use time effectively.
-
Flexibility with respect to shifts.
Preferred:
-
Mass market billing experience is an asset.
-
Experience in a call center environment preferred.
-
Bilingualism is an asset.
#LI-Hybrid
Representative, Customer Care
Enbridge Inc.
St. CatharinesCustomer Service Full-time
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Administrative Assistant Full-time Job
Administrative Jobs St. CatharinesJob Details
The Administrative Assistant I is responsible for a range of administrative duties including, answering calls, document management, servicing office equipment, conference room bookings and travel bookings.
KEY DUTIES & RESPONSIBILITIES
- Carry out the day-to-day execution of clerical duties to ensure BGIS is provided with administrative support
- Attend to all document management tasks including, filing, mail (internal/external/ courier), photocopying, word-processing as required, and coordination / assembly of documents for binders, communications and newsletters
- Create and maintain simple spreadsheets
- Service office equipment, notify service supplier if unable to resolve issue
- Arrange travel and/or conference room bookings as required
- Maintain client satisfaction and positive relations with BGIS external contacts
- Other related general administrative duties as required
- Other duties as assigned
MINIMUM EDUCATION: High school education
JOB-RELATED EXPERIENCE: One year or less
KNOWLEDGE AND SKILLS
- Requires one (1) year or less of administrative experience
- Strong computer skills, proficient with MS Office
- Self-motivated
- Ability to work independently
- Strong time management skills and organizational skills
- Ability to communication both written and verbally
- Strong customer focus
Licenses and/or Professional Accreditation
- None required
Administrative Assistant
BGIS
St. CatharinesAdministrative Jobs Full-time
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Cleaner Full-time Job
Hospitality St. CatharinesJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
Responsibilities
Tasks
- Sweep, mop, wash and polish floors
- Dust furniture
- Vacuum carpeting, area rugs, draperies and upholstered furniture
- Make beds and change sheets
- Distribute clean towels and toiletries
- Stock linen closet
- Clean, disinfect and polish kitchen and bathroom fixtures and appliances
- Pick up debris and empty trash containers
- Launder clothing and household linens
- Wash windows, walls and ceilings
Additional information
Security and safety
- Criminal record check
1 MONTEBELLO PL St. Catharines, ON L2R 6B5
How to apply
By email
Cleaner
MONTEBELLO PALACE INC.
St. CatharinesHospitality Full-time
18
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Security guard supervisor Full-time Job
NATIONGUARD PROTECTION SERVICES INC
Security & Safety St. CatharinesJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Assist clients/guests with special needs
- Be the point of contact when in need to handle emergency situations
- Prepare and submit progress and other reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Supervise, co-ordinate and schedule (and possibly review) activities of workers
- Train staff/workers in job duties, safety procedures and company policies
- Supervise office and volunteer staff
- Establish work schedules and procedures
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Combination of sitting, standing, walking
- Fast-paced environment
Personal suitability
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
Security guard supervisor
NATIONGUARD PROTECTION SERVICES INC
St. CatharinesSecurity & Safety Full-time
28.40
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