All jobs in Marketing & Communication

We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for:   

Foot Passenger Ticket Agent duties:  

• Calculating and collecting passenger fares; receiving cash or corporate media; and processing employee passes. 

• Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers. 

• Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies. 

• Ensuring that the ticket booths are stocked with boarding passes, charge card forms, and other revenue documents. 

Vehicle Ticket Agent duties: 

• Acquiring a float and ensuring that there is an adequate stock of schedules and media items in the booth. 

• Operating a cash register; determining and calculating appropriate fares; accepting cash, credit cards, or corporate media payments; directing passengers to correct lanes for their destinations; ensuring that traffic line-ups at the ticket booth are progressing in a timely fashion. 

• Dispensing information to the public regarding ferry sailing times, other ferry routes and services, and tourist information, and communicating with Tower Controllers. 

• Preparing pre-deposits of cash between sailings and final bank deposit at end of shift. 

• Balancing cash and media sales, preparing the float for return at the end of each watch, compiling and checking revenue information, inputting the day's sales into a computer; and filing information. 

What you bring to the team 

You are a positive, customer focused individual who thrives in a fast-paced customer focused environment. You work well independently and in a team environment and possess excellent communication skills. In addition, you are comfortable working outside in all weather conditions.  

You have one (1) year of experience in customer service and one (1) year of experience in cash handling with a complex POS system.  

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

Reporting to the Terminal Manager, Terminal Attendants are responsible for:   

• Directing traffic during loading/unloading procedures, pre-inspecting vehicles to ensure they comply with size restrictions and dangerous cargo regulations; redirecting vehicles to the correct holding lane; and identifying vehicles that may represent a safety hazard on the vessel. 

• Communicating in person, by phone and by handheld radio with the Tower, Ships Officer, and Terminal Supervisor to ensure the safe and efficient loading and discharge of vessel traffic. 

• Maintaining the Terminal buildings and the Terminal grounds including emptying trash containers, sweeping the compound; washing down building exteriors and interior and exterior windows; cleaning the washrooms; and dusting and vacuuming building interiors. 

• Responding to passenger queries; providing route and schedule information; and assisting passengers with problems. 

• Working on ramps and docks; assisting with vessel docking, handling moo 

• .ring lines; giving the all clear for vessel departure as required; assisting the vessel in ship-to-shore power hook up; checking for and advising the vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles, and weight restrictions; and working with the loading officer and vessel crew for the safe transit of vehicles between shore to vessel. Additionally, operating a variety of company vehicles, including large trucks, in restricted spaces. 

• Performing additional duties including stocking the Coffee Shop and general Terminal stores; handling baggage and lost and found items; conducting security rounds; driving the forklift; participating in fire drills and responding to emergency situations; moving furniture; shoveling and salting snow and ice; handling ships lines; and operating rescue boats, garbage compactors, and terminal vehicles.  

What you bring to the team 

You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally required. 

You have one (1) year of customer service experience and possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.  

Preference may be shown to applicants who hold an Occupational First Aid Level 3. 

Here is a great video that gives you some insight into the role. Have a watch and see if this is the right position for you: https://youtu.be/uUAkQ4nXDMQ.

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

Content Creation & Strategy

• Develop and execute content strategies aligned with business goals.
• Create and maintain a content calendar for social media (incl. reels, stories, images), blog posts, and other digital channels.
• Manage and grow social media platforms (Instagram, Facebook, YouTube, LinkedIn), tailoring content for each audience.
• Engage with audience through direct messages, comments, polls and community management.
• Produce high-quality short and long form content, including photography, videography, and graphic design.
• Provide monthly and quarterly performance reports

Health Benefits

We encourage a healthy work environment and support programs that promote a healthy lifestyle for us all.

Career Development

We provide the freedom and support for you to take your career to the next level so that you can put your best work forward.

Beedie Cares

Through our Beedie Cares initiative, employees give back by volunteering in local communities.

Website Management & Analytics

• Oversee website updates, ensuring an optimized user experience.
• Track and analyze website traffic, impressions, and engagement metrics.
• Implement SEO best practices to improve search rankings.
• Conduct keyword research and develop an SEO best practices handbook.
• Generate monthly performance reports for social media and website analytics.

Marketing Support

• Support and coordinate events including project launches, Realtor functions, and client appreciation gatherings, managing logistics, catering, venue setup, and communications across digital and traditional media (ie. Eblasts, social media, signage etc..)
• Coordination of Presentation Centre operations and launches including set-up, supplies coordination, auctions, deficiencies and shut downs.
• Graphic design skills with the ability to create and resize print and digital ads, signage (aboards, mesh panels and misc. signs), corporate branding and eblast/promotional emails.
• Complete marketing administrative work such as invoicing, vendor payment forms, budget reports and liaising with accounting.

Desired Skills and Experience

• Understanding of Vancouver’s residential real estate development industry is required
• A valid driver’s license and a vehicle are required
• Minimum 3 years of experience in a related role
• Experience with Meta Business Suite, SEO, website management, and analytics tools (Google Analytics, SEMrush, etc.)
• Proficiency in photography, videography, and drone operation
• AI experience is a plus
• Ability to perform multiple tasks simultaneously and adapt to changing priorities
• Effective working independently and as part of a team
• Highly collaborative and flexible approach to teamwork
• Excellent organizational, time-management, and communication skills
• Strong understanding of social media platforms and content creation tools (ie. Canva, Adobe Suite etc..)

Industrial Marketing & Communications

• Work closely with Marketing Director, Industrial to determine, activate, and achieve the annual Industrial Marketing Strategy & Communication plan in accordance with stated corporate and divisional objectives via the activation of an OGST framework (Objectives, Goals, Strategies, Tactics)
• Develop annual and quarterly project-specific and industrial marketing budgets aligned with strategic goals, campaign objectives, and business forecasts. Prioritize spending based on expected ROI, while balancing short-term campaign execution with long-term brand-building initiatives.
• Manage the implementation of key industrial-specific marketing and communication initiatives including regional and national advertising campaigns, press releases, and other media opportunities
• Manage Beedie’s social media channels: Facebook, Instagram, Twitter, LinkedIn, while working with a third-party social media consultant
• Manage the execution of all Beedie Industrial events
• Create and manage the design and implementation of effective marketing toolkits, brochures, swag, etc. for the Industrial team to utilize
• Manage the creation and distribution of email marketing campaigns through Beedie’s internal CRM and Email Marketing software
• Manage the evolution and maintenance of the Industrial segment of Beedie’s Corporate website
• Track and advocate for new market trends specific to platforms, technologies, and marketing tools

Health Benefits

We encourage a healthy work environment and support programs that promote a healthy lifestyle for us all.

Career Development

We provide the freedom and support for you to take your career to the next level so that you can put your best work forward.

Beedie Cares

Through our Beedie Cares initiative, employees give back by volunteering in local communities.

Implementation of Project Marketing & Sales Strategies

• Oversee all project marketing execution through the sales cycle including the development of project marketing/sale strategies and budgeting, right through to project naming and brand design, collateral suite creation, and sales campaign activation
• Manage Beedie’s project listing teams to ensure all external-facing marketing campaigns and collateral are executed at an industry-leading standard

Brand Guardianship

• Advocate the importance of the Beedie brand, consistency of messaging, and quality marketing solutions
• Ensure Beedie’s visual guidelines and standards are adhered to, and all marketing collateral and activities are aligned to our brand position and standards
• Continuously identify and act on new opportunities for audience growth and brand awareness, through the further development of external communications to enhance brand presence

Leadership

• Act as a Marketing team leader and inspire all members, through leading by example, to contribute fully to the achievement of objectives laid out in annual departmental and individual goals
• Provide mentorship to team members through team building and maintaining a culture of growth, development, loyalty, and engagement
• Work with the Marketing Director, Industrial to conduct an annual audit of existing communications strategies, messages, and tactics to ensure consistency with the Industrial division’s business objectives
• Advocate for and facilitate the sharing of best marketing practices across all offices

Desired Skills and Experience

• • Highly creative with a strong passion for design
  • Deep commitment to marketing and brand development
  • Strong understanding of product positioning and market strategy
  • Strong work ethic, self-motivated, and proactive mindset
  • Excellent attention to detail and organizational skills
  • Proven ability to thrive in a fast-paced, highly collaborative environment
  • Excellent communication skills including verbal, written, and graphic with strong grammar/proofreading ability
  • Post-secondary education in marketing, communications, public relations, or a related field
  • Minimum of 5 years of experience in marketing
  • Advanced computer skills, including proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft Office

POSITION SUMMARY

Reporting to the Manager, Social Media and Digital Marketing, the Senior Communications Advisor, Social Media and Digital Marketing is responsible for developing and implementing strategic communications strategies for BC Housing’s social media and digital marketing in support of BC Housing’s corporate objectives. He/she/they is a key contributor in building awareness of the Commission’s initiatives and providing guidance to improve digital content strategy, branding, and storytelling. The position collaborates with the Communication teams, ensuring that processes adhere to industry best standards and practices. 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in communications, marketing, public relations, digital communications, or other relevant discipline. 
• Considerable experience in communications or marketing, working with social media and digital content for diverse communities.
• Considerable experience in an advisory role to other Communications staff, as well as in the public sector.
• or an equivalent combination of education, training and experience acceptable to the employer. 

KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge and understanding of the philosophy, theories, and principles of the communications discipline.
• Considerable knowledge and understanding of best practices in social media and digital marketing.
• Strong organizational and time-management skills.
• Strong verbal, writing, editing, and presentation skills.
• Strong interpersonal skills, with the ability to work independently and as a team player.
• Proficiency in MS Office applications including Word, Excel, PowerPoint, and Outlook.
• Ability to create and foster strong working relationships with internal and external partners and stakeholders in planning and implementing communication strategies, providing strategic communications advice, and facilitating problem-solving to manage issues, mitigate risks, and achieve results.
• Ability to apply principles of equity, diversity, and inclusion in decision-making.
• Ability to create engaging content for social media, upholding best practices in accessibility.
• Ability to work with a wide variety of online social media platforms.
• Ability to use various design tools such as Adobe Photoshop, InDesign, Illustrator and Canva to develop a wide range of graphics and communications materials.
• Ability to provide strategic advice to senior leadership, management, and colleagues.
• Ability to work with a variety of partners and stakeholders, agencies, and contractors.
• Ability to provide strong team leadership on various projects and provide advice and counsel to other Communications staff in the performance of their duties.
• Ability to work under tight deadlines and pressures, with scrupulous attention to detail.
• Ability to handle confidential and sensitive information in an appropriate manner and display a high degree of judgement, discretion, and decision-making ability.
• Ability to adapt to changes in the social media and digital marketing landscape, showcasing agility in response to evolving trends and technologies.
• Ability to work evenings and weekends as required.

Are you a visionary marketing leader with a passion for driving growth and innovation? BDC is looking for a dynamic and strategic Chief Marketing Officer (CMO) to join our Senior Management Committee (SMC) and lead our marketing efforts to new heights. As the CMO, you will play a pivotal role in establishing BDC's strategic positioning in the marketplace. You will have the opportunity to make a significant impact on Canadian entrepreneurs and other business community stakeholders.

Why BDC?

At BDC, we are committed to supporting Canadian entrepreneurs.  We’ve been working with business owners for more than 80 years. We know their challenges and we understand their needs. And we want them to grow and succeed. We offer a collaborative and inclusive work environment where your ideas and contributions are valued. Join us and be part of a team that is dedicated to empowering a nation of dreamers and doers to build a better tomorrow for all.

CHALLENGES TO BE MET

• Strategic Leadership: As a key member of BDC’s Senior Management Committee, you will help determine and achieve corporate and business strategies, plans, and investments to fulfill BDC’s mission and mandate.

• Marketing Vision: Lead the definition and implementation of the strategic vision and operational direction for BDC’s marketing plan, enhancing our position in niche markets and the broader business community.

• Innovative Campaigns: Create and lead all marketing strategies, overseeing the implementation of tactical plans that align with BDC’s corporate vision and mandate. Drive growth through advanced campaign automation and multichannel campaigns.

• Client Experience: Lead the evolution of BDC’s client experience (CX) vision and strategy, ensuring a seamless and positive experience across all client touchpoints.

• Market Intelligence and Lead Generation: Develop segmentation, competitive analysis, market intelligence, prospecting, and lead generation to support market activity levels nationally and regionally.

• Brand Positioning: Position BDC as a leading-edge organization by aligning and guiding our advertising, interactive programs, electronic and social media initiatives, and communications.

• Partnerships and Events: Lead the creation and planning of national advertising campaigns, regional deployment, and a comprehensive strategy for events, partnerships, and field marketing.

• People Leadership: Promote BDC’s people management strategy to attract, retain, and motivate top talent. Build a strong team of senior leaders to meet current and future resourcing needs.

WHAT WE ARE LOOKING FOR

• Educational Background: University degree in marketing; a graduate degree is an asset.

• Experience: At least 20 years of relevant experience, with 5 to 7 years in a senior management role.

• Experience in the financial services sector is a significant asset.

Skills and Competencies:

• Broad and deep understanding of marketing, financial services products, and financial instruments.

• Strategic capabilities to develop and implement strategies that increase value and deliver on organizational objectives.

• Deep understanding of the digital environment, data & analytics, and evolving tools and platforms used to improve operations and client experience.

• Ability to quickly gain credibility and influence senior management and Board members.

• Strong communication and collaboration skills with the ability to work with cross-functional teams across business lines and regions.

• Strong people leadership capabilities with the ability to lead transformations and manage a team of highly specialized professionals.

• Ability to operate well in an ambiguous and rapidly changing environment.

• Fully bilingual in French and English, both verbal and written.

This position’s duties require access to confidential information. As a condition of employment, the position therefore requires a "secret" security clearance. The selected candidate will therefore have to submit to an investigation by the Canadian Security Intelligence Service. Satisfactory results are a condition of employment.

Are you a marketing professional looking to contribute to meaningful work in service of an iconic Canadian brand? Do you have previous marketing and communications experience that can help us enhance our Petro-Points program to create tangible value for our members and our business?

As a Petro-Points Loyalty team member, you will join the mission to grow, engage and retain members in one of the top loyalty programs in Canada, for one of the largest retailers in Canada – we deliver value to millions of Canadians every year. 

In this role, you are responsible for the overall health and direction of the Petro-Points program.  You are responsible for the overall delivery of the long term Petro-Points strategic plan including annual planning, Petro-Points P&L stewardship, partner development, value proposition evolution, economic assessments and cross functional leadership to drive results for program acquisition, member growth and engagement. You will lead projects and program transformation to improve the customer experience with internal stakeholders across marketing, digital, finance and operations and explore growth opportunities with external parties and partners.

Minimum Requirements:

• More than 10 years experience in a Marketing, loyalty, retail, marketing leadership capacity
• Bachelor’s degree in business, marketing or a combination of education and related work experience
• Strong business acumen; able to confidently and independently understand, explore and evaluate opportunities to drive growth
• Strategic and business-minded - you find trends in the data and look for the “so what”.
• You are a dynamic self-starter able to work in a fast-paced environment, with the ability to manage multiple projects and navigate ambiguity and uncertainty with composure.
• Strong analytical and quantitative skills, detail oriented with excellent organizational skills
• Experienced project management and leadership skills; ability to develop recommendations based on financial and strategic inputs to drive business outcomes and differentiate Petro-Canada in the marketplace
• Thrive on collaboration, complex problem solving and accomplishing shared goals.
• You are a strong communicator, dynamic, and have fantastic interpersonal skills to build
• You are able to lead change, manage stakeholders effectively and display non-authoritative leadership skills

Responsibilities:

• Lead and collaborate to develop annual plans to execute on the Petro-Points loyalty strategy to deliver bottom line impact to the business and increased engagement of our membership
• Develop targeting strategies and plans to elevate Petro-Canada’s approach with target segments to grow market share, share of wallet, penetration and engagement.
• Lead exploration and economic assessments of program enhancements including partnerships, value proposition design and overall competitive positioning of the Petro-Points program within the Canadian landscape
• Lead collaboration across disciplines internally to elevate our member experience including future business requirements for digital enhancements, program value proposition and partnership evolutions.
• Manage and steward the Petro-Points P&L including discretionary points issuance,  offer design and financial assessments to align with annual plans.  In addition, holistically  stewarding the annual loyalty marketing budget spend to deliver on business objectives.

Location and other key details: 

• You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
• Hours of work are a regular 40-hour work week, Monday to Friday at the head office, with the potential for extended work hours based on business needs 

This position requires initiative and an ability to work collaboratively with peers and senior business leaders to deliver strategic content that highlights and reinforces business priorities.

Minimum requirement:

• University degree or related post-secondary diploma / certificate in Communications, Public Relations, Business, Journalism or associated field 

• 6-10 years of relevant experience in content creation, copywriting, or communications—preferably in a technical or industrial sector 

• Excellent written and verbal communication skills 

• Strong organizational skills 

• Knowledge of various communications channels including digital and social media  

• Proficient with Microsoft Office suite with strong working knowledge of Outlook, Word, Excel and PowerPoint 

Additional Skills:

• Professional association member and / or professional accreditation an asset  

• Experience in Crisis Communications and Media Relations an asset 

• Oil and gas industry or other energy sector experience preferred 

• Experience in CP style 

• Bilingualism an asset 

Accountabilities: 

• Develop, write and edit high-quality content 

• Strong business acumen with ability to translate complex technical and operational information into clear, engaging content 

• Collaborate with subject matter experts and cross-functional teams to source and ensure accurate content  

• Maintain and update editorial calendar in alignment with content strategies 

• Follow appropriate approval process for routine work 

• Monitor industry trends to identify new content opportunities 

• Ensure all content adheres to brand guidelines, tone of voice, and legal/compliance standards 

• Analyze content performance using metrics and suggest improvements based on data insights 

• Conduct research to support content development 

• Occasional weekend and evening on-call availability as part of our crisis communications rotation 

• Optimize content for search engines and understand performance metrics 

• Manage multiple projects simultaneously, ensuring deadlines are met 

• Familiarity with change and reputation management is an asset 

Location and other Key Details:

• You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.

• This is an office based role, hours of work are a regular 40-hour work week, Monday to Friday

• Our business professional roles follow internal compensation guidelines, and the pay band will generally be based years of experience and scope of work.

• Job ID: 57149
• Job Category: Communications & Marketing
• Division & Section: Strategic Public & Employee Communications, Strategy & Relationships
• Work Location: City Hall, 100 Queen Street West, Toronto
• Job Type & Duration: Full-time,
• Salary: $123,833.00-$170,184.00
• Shift Information: Monday - Friday 7HR per week
• Affiliation: Non-Union
• Number of Positions Open: 1 
• Posting Period: 12-Jun-2025 to 26-Jun-2025 

Toronto is home to more than 2.9 million people whose diversity and experiences make Toronto Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. A workplace where growth is fostered and diversity is celebrated, a team of approximately 42,000 employees is the driving force behind the City’s ability to deliver programs and services to residents, businesses and visitors.

The Strategic Public and Employee Communications (SPEC) division is responsible for communicating these programs and services to the public and City staff. Through a centralized, centres of excellence approach that nurtures growth and opportunities for its staff, SPEC focuses on proactive storytelling through integrated communications and marketing activities that align with the broader organizational strategy and drive measurable impact.

We are currently hiring for a Manager, Communications – Public Education, Marketing and Creative.

You are an experienced and empathetic leader who can mentor and motivate a large team, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning, and innovation in a fast-paced environment.

Under your leadership, your team will create compelling narratives and promotional campaigns to inform and educate the public through traditional, social, and digital advertising campaigns and creative treatments to achieve strategic objectives. The team will embrace innovation and visual storytelling while working to reach diverse audiences. A steward of corporate identity and brand management, your team executes integrated marketing, measurement, monitoring and reporting, and vendor and contract management.

Reporting to the Director, Communications, you are responsible to provide senior level strategic advice, counsel, and operational support to the City Manager, Deputy City Managers, division heads, and senior management teams in coordination with the Chief Communications Officer, Director, Communications and the Mayor's office as required.

 
You will also be relied upon to demonstrate exceptional political acuity and sound judgment in navigating complex environments. With an ability to build trust and credibility across diverse stakeholder groups—including elected officials, City divisions, community partners, and the public—you can proactively manage sensitive issues and align communications strategies with both operational priorities and political considerations.

The ideal candidate should have senior level experience in a large organization, combined with significant experience in marketing and advertising.

Some of the skills that will best help you to achieve success in this role includes:

• Proven experience leading high-performing marketing and/or communications teams, modelling excellence in championing best practice, strategy-driven approaches, measuring effectiveness, enabling a supportive and engaging workplace culture while fostering productivity
• Established success delivering high-quality, award-winning campaigns that have been measured and met campaign objectives
• A passionate leader who has a track record of building strong and trusted relationships, making difficult subject matter easy to understand and offering meaningful advice to senior leaders, often advocating for new paths forward
• A collaborator by nature, the successful manager has many examples throughout their career of proactively identifying multi-format and multi-channel communications opportunities, developing communications strategies, and analyzing data into actionable information
• With excellent organizational skills and the ability to thrive in a fast-paced environment, the manager will have strong attention to detail and competing deadlines while not losing sight of the bigger picture, corporate priorities, and the intended audience
• A strong ability to manage multiple stakeholders with differing priorities while maintaining alignment with the City’s communications goals, governance frameworks and policy context
• A demonstrated understanding of and commitment to the City of Toronto, the Toronto Public Service, Toronto City Council, and municipal government

Why You Will Love Working at The City: 

1. We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
2. A strong benefits package that includes competitive salaries, vacation, and other unique offerings.
3. We offer an excellent defined benefit pension plan, bringing added value to our overall compensation package through OMERS.
4. We support ongoing learning and development and offer educational opportunities with tuition subsidies.