In this temporary full-time role, you will participate in the research, development and implementation of a comprehensive, multidisciplinary Indigenous Health and Well-being Strategy for the City of Toronto. The HR Associate, Indigenous Health and Well-Being, you will provide advice and consultation to City divisions, key decision-makers and partners, aiming to foster cross-team awareness, collaboration and engagement in matters related to a proactive wellness strategy. By applying your knowledge of the National Standard for Psychological Health and Safety in the Workplace and knowledge in Indigenous health and wellness initiatives, you will provide ongoing support to the Employee Health and Wellness section on the needs of First Nations, Inuit, and Metis staff. You will also participate in mental health and wellness programs, training, and communications. The HR Associate, Indigenous Health and Well-Being will provide Indigenous staff with ongoing health and wellness support that is culturally relevant and addresses the impacts of colonization.

What will you do?

• Provide support and advice in the research, design, development, implementation and evaluation of health and wellness strategy for Indigenous employees.
• Provide consultation in Indigenous health and wellbeing, assist in developing knowledge on best practices, contributing to the development and enhancement of new and existing tools and resources.
• Engage and work collaboratively with senior management, managers, supervisors, unions, Joint Health, and Safety Committees on best practices for emotional wellbeing, mental health and psychological health and safety in the workplace.
• Participate in the divisional wellness committee and as a member in various work groups, committees (i.e., Ambe circle) and project groups as required, to successfully implement employee wellness initiatives and programs for the division.
• Build strong working relationships and collaborate effectively on cross functional teams with colleagues, clients, client teams, and vendors.
• Contribute to organizational excellence by providing expertise on wellness programs and best practices from an Indigenous perspective.
• Act as an advocate for mental health promotion activities.

What do you bring to the role?

1. A post-secondary degree in Health and Wellness studies (Psychology, Social Work, Health Promotion, Public Health etc.) is a strong asset, but will not be required for a candidate with extensive relevant experience delivering results in a similar role. Lived experience as a member of an Indigenous community. Certification in Psychological Safety/Workplace and/or Mental Health is an asset.
2. Experience researching, developing, and implementing mental health strategies, services, supports and wellness programs, preferably in a public service environment.
3. Experience consulting and delivery of adult education through corporate-wide initiatives and programs.
4. Some experience facilitating working groups and managing multiple concurrent tasks.
5. Some knowledge of mental health promotion theory and principles, and its application on employees and workplaces.
6. High level of accountability, motivation, customer service focus and team orientation.
7. Qualitative and quantitative research and analytical skills (e.g. survey development, data analysis, report writing).
8. Ability to exercise good judgement and decision-making in handling complex sensitive situations, using tact and discernment, while upholding confidentiality.
9. Ability to work independently, as well as with multi-disciplinary teams. Strong interpersonal skills and ability to work effectively with all levels of staff and union representatives.
10. Excellent written, verbal and presentation skills.
11. MS Office suite proficiency (Excel, MS Access, MS Word, PowerPoint, etc.).
12. Knowledge of relevant standards and legislation (e.g., National Standard for Psychological Health and Safety in the Workplace, Ontario Human Rights Code, Occupational Health and Safety Act) and initiatives, such as Canada's Mental Health at Work Essentials Certification program, with the ability to provide consultation on their significance and relevancy.

The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) (ScotiaMcLeod, iTrade, PIC, and Trust) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support and matters of policy and procedures, with a specific expertise in complex operational and regulatory practices and initiatives.

Is this role right for you? In this role you will:

The Must Haves:

• Experience working in an investment trading environment including knowledge of Wealth Applications such as Broadridge, SCORE, WealthOne, and Salesforce is an asset
• Completion of both the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) is an asset
• IIROC licensed as an Investment Representative is an asset
• Good understanding of existing client onboarding and maintenance rules, regulations, and processes
• Strong knowledge of the operational processes and systems used in support of Wealth Management business
• Bilingual (French/English) is an asset
   

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• An ability to multi-task, change priorities and work in a high-volume, fast paced environment
• Effective communication skills both written and verbal
• Strong presentation skills
• An ability to work well in a team environment

Conducts various types of audit engagements over Finance, Legal and Regulatory Compliance, People, Culture and Brand, Enterprise Risk to critically assess governance, risk management and internal control processes, ensuring the nature and extent of work is sufficient and appropriate in providing an opinion while providing clear and concise description on issues and potential issues.

This work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Provides critical input to Chief Auditor/Assistant Chief Auditor on the practical aspects of the audit and its execution.
• Provides input into Corporate Audit processes identifying opportunities to simplify.
• Executes audits in full recognition of the risks of the group that encompass the inherent risks, control risks and internal/external environment and regulatory risks. This may encompass individual audits and broader capstone audits of Enterprise level functions/processes.
• Determines impact of changing strategies, tactics, risks and initiatives on audit, advisory and investigative services.
• Identifies and evaluates the impact of new and emerging technology and technology risk on the organization’s processes and control environment.
• Utilizes data analytics to improve quality and efficiencies.
• Develops an awareness of business strategies, policies and standards providing meaningful insights based upon knowledge and research which will continue to improve the Enterprise management and control processes.
• Maintains the independence of the audit practice and its personnel.
• Develops insightful discussion points contributing to audit reports that provides fair and balanced assessment of governance, risk and control processes based on audit work performed. Deliverables must be objective, clear, concise and timely.
• Identifies control deficiencies and provides a fair and balanced assessment of their magnitude.
• Maintains working knowledge of the industry, regulatory, broad economic environment, and internal environment, as to the development of new strategies and plans, opportunities and risk, to obtain an understanding of the control environment.
• Ensures that all audit procedures executed are conducted in accordance to Corporate Audit Methodology as confirmed by it’s Quality Assurance program and/or regulatory examination results.
• Applies sound judgement in the execution of the assigned work and ensures open lines of communication.
• Plans audit engagements to identity risk and scope of the audit engagements
• Develops and maintains good working relations with key stakeholders.
• Actively monitors change management initiatives and identifies potential risks.
• Actively participates and supports Corporate Audit change initiatives.
• Maintains and enhances professional audit qualifications in line with industry standards.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 5+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Professional designations such as CPA-Audit, CIA
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

03/12/2024

Address:

100 King Street West

Audit, Risk & Compliance

The Senior Consultant, Process Transformation works across HR teams to analyze, identify, re-engineer and implement process improvements that deliver seamless employee and manager experiences across HR programs, technologies, and services. Leveraging data and insights they implement strategic changes with the goal of continuously improving HR processes, simplifying the overall HR experience and driving efficiency. They relentlessly look for opportunities to digitize and automate first, implementing opportunities to optimize current tools (e.g. Workday) to the greatest extent possible, creating capacity and enabling HR processes in a simple and intuitive way. They make recommendations and build business case materials to secure funding to drive further improvements with a focus on articulating resulting efficiency & savings.

The Senior Consultant leads the strategic design of process data and analytics solutions for both project and run-state to enable data-led decision making and robust monitoring of process health. The Senior Consultant acts as trusted expert to consult on process problems.

In partnership with key stakeholders (e.g. Centres of Expertise Domains, HR Vendors and external providers) designs, develops, tests, implements and measures various employee & manager processes. Ensures that process design reflects current business strategy and requirements and supports the desired manager & employee experience. 

Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

• Collaborates in the design, implementation and ongoing tracking and measurement of key HR processes
• Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues and recommends approaches or changes to streamline and integrate processes to improve overall efficiency.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders and looks for opportunities to eliminate, simplify, automate and digitize processes.
• Builds effective relationships and collaborates with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the change/communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Provides input into the planning and implementation of operational programs.
• Develops and documents processes, procedures, etc. and/ or end-user materials.
• Assists with the documentation of end user materials.
• Assists with training and transition of processes and tools/templates to appropriate process owners.
• Collaborates in the design, implementation and management of core business/group processes.
• Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
• Streamlines, simplifies and continuously improves existing processes.
• Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders.
• Ensures all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards.
• Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency.
• Maintains current process documentation to ensure available for stakeholders as required.
• Supports management of processes using established methodologies and tools/system/technology.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Participates in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience.
• Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders.
• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
• Resolves issues regarding processes that are raised from all sources/stakeholders.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Lean / Six Sigma designation or relevant experience
• Possesses a deep understanding of and problem solving ability for issues within the business/group.
• Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.
• Knowledge of business/group processes, procedures and controls - In-depth.
• Understanding of risk, regulatory and compliance requirements - In-depth.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a core colleague on the Corporate Areas HR team, provides advice and counsel to a designated business/group to execute the HR strategy and business/group strategy. Completes specific operational/strategic work to deliver business results and/or minimize risk.

• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications.
• Develops solutions & makes recommendations based on an understanding of the business strategy & stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of wide range of HR topics & solutions.
• Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Builds effective relationships with internal/external stakeholders.
• May network with industry contacts to gather and identify competitive insights and best practices.
• Provides input into the planning & implementation of programs & solutions and executes within required service level agreements and standards.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Appropriate HR designation (i.e. CHRP, ADR) preferred.
• Knowledge in HR disciplines.
• Risk mindset.
• Knowledge of systems thinking & agility.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.

UPS is looking for a strategic and consultative Corporate Talent Acquisition Recruiter to join our team remotely and support various roles within Canada. The Talent Acquisition Recruiter will own, develop, and support methods to successfully identify, recruit, hire, and onboard best in class talent. The successful candidate will be energetic, collaborative, and inquisitive with a strategic mindset and experience with creating and implementing global talent acquisition strategies, programs, and guidelines with a focus on sourcing, recruiting, and onboarding.

Responsibilities:

• Analyze market research to establish hiring expectations and collaborates with Talent Acquisition Senior Recruiters on hard-to-fill requisitions.
• Evaluate labor markets and devise strategies to attract talent for various roles.
• Engages with hiring managers to understand recruiting needs and assist with identifying talent to fill various roles (Management, PT Mgmt., Mechanics, Admins/Technicians, Intern/Co-op).
• Conducts strategic sourcing to ensure requisition needs are promptly filled.
• Reviews resumes, conducts candidate phone screens, identifies candidate selections for hiring teams.
• Delivers and negotiates employment offers.
• Monitors employment processing to ensure compliance, required by local government and other regulations.
• Applies total compensation knowledge including benefits, retirement, salary information, etc., in working with HR programs, processes, and issues.
• Applies labor and employment law knowledge to business decisions.
• Applies an understanding of policies and procedures to situations and operations in a business area.
• Promotes UPS as an employer of choice to both internal and external talent.
• Evaluates recruiting and interviewing processes and makes recommendations for process improvements.

Qualifications:

• Bachelor’s degree preferred and/or relevant experience.
• 1-2 years recruiting experience preferred (Management, PT Mgmt., Mechanics, Administrative/Technical roles, Intern/Co-op).
• Strong communication skills, both verbal and written.
• Solutions oriented, proven success delivering innovative sourcing and recruiting methods within a highly visible environment.
• Must be highly organized with a demonstrated ability to multi-task.
• Demonstrate a strong desire for growth or learning and keep up to date on industry and management trends.
• Ability to navigate fast paced and/or confidential situations with ease in a complex and agile environment.
• Experience working with Workday is preferred.
• Experience working with various social media/recruitment platforms – Indeed, LinkedIn, etc.
• Proficient in Microsoft Office products (MS Excel, PowerPoint, Teams).
• Must be authorized to work for UPS in Canada.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

This position collaborates with a variety of management levels on projects that contribute to the success of the team. This position uses discipline specific knowledge, skills, and abilities to assist with various projects, presentations, and business improvement opportunities. This position performs other career related responsibilities as assigned. This is a 7- month contract position until May 2025.

RESPONSIBILITIES

• Enters data into Human Resources database
• Composes competent memos to employees to effectively communicate policy and procedural changes
• Assists in the construction and improvement of company policies and procedures
• Reviews resumes in online database to recruit qualified individuals for specific open positions
• Maintains applications, and applicant flow logs in accordance with standard company procedures
• Assists in recruitment activities and special projects as needed
• Files documents and answers phone calls
• Provides assistance with employee relation investigations

QUALIFICATIONS

Required:

• Recent graduate from Human Resources Management program or equivalent
• Knowledge of Microsoft Word, Excel, PowerPoint, and Access
• Exceptional oral, written and interactive communication skills
• Skilled in effective research tactics with strong organization skills
• Ability to maintain high standards of confidentiality
• Ability to convey a positive and professional image to internal and external customers

Preferred:

• Knowledge of local employment and regulatory laws

ADDITIONAL DETAILS

Shift: 10:00 AM Mon-Fri with occasional weekends

Pay Rate: $22.46 per hour

The HR Geo Services Specialist role is responsible for providing HR support to the geographies within their scope of responsibility. These roles deliver the HR services that require close physical proximity to business operations and cover one to multiple UPS locations.

Responsibilities:

• Management of employee concerns and workplace investigations

• Inquiry management.

• Implementation of local services and programs to improve talent acquisition.

• Assist in recruitment activities - post jobs on Indeed, create Workday requisitions, flyer drops, agency visits, job fairs, recruitment contact sourcing.

• Promotion of referral program for all buildings and shifts under your scope.

• Support our external and internal customers.

Qualifications:

• Recent graduate from Human Resources Management program or equivalent.

• Previous Human Resources experience required.

• Ability to maintain high standards of confidentiality.

• Knowledge of local employment and regulatory laws – preferred.

Skills:

• Communication Skills: Outstanding verbal and written communication abilities.

• Analytical Skills: Strong ability to analyze data and market trends.

• Project Management: Excellent organizational skills to manage multiple projects simultaneously.

• Strategic Thinking: Ability to develop and implement effective recruitment strategies.

• Interpersonal Skills: Strong relationship-building abilities to work effectively with internal teams and external partners.

• Tech Proficiency: Familiarity with HR software like Workday and recruitment tools.

• Problem-Solving: Creative and resourceful in finding solutions to talent acquisition challenges.

• Cultural Awareness: Understanding of diverse cultures and employment markets across Ontario.

Benefits:

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service.

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years).

• 5 personal days.

• Weekly payments/direct deposit – every Friday.

• UPS stock at a discounted rate.

• Defined Contribution Pension Plan with a Company match.

• Education Assistance.

If this sounds like you, we have an amazing opportunity for you! Extendicare is seeking a dynamic HRBP toact as the key HR contact, providing coaching and solutions to business leaders for a specific region and/or supporting departments. The successful candidate will work as part of the HR team to provide a broad spectrum of HR services to their client groups in areas such as employee relations and performance management, compensation, benefits, HR policy, and metrics/reporting. 

This position will be located at our Head Office in Markham, Ontario and will have flexibility for both remote and in-office work based on our hybrid work model. 

Responsibilities: 

• Support business leaders with specialized and strategic HR advice in resolving employee and labour relations matters 

• Effectively collaborate with business and Union partners to complete cross-functional tasks and resolve people matters that arise, including MOL inquiries/disputes 

•  In collaboration with HR leadership, partners with client groups to understand operational needs; obtain feedback for program design and create HR solutions appropriate to their business. 

• Take the lead on employee incident reviews and investigations with home Administrators/leaders to ensure processes are followed consistently and due diligence has been done. 

• Provide sound advice on workplace policies & procedures and share knowledge appropriately on applicable provincial legislation. 

• Facilitate the implementation, interpretation and application of Extendicare’s company policies, collective agreements, projects and programs. 

• Accountable to deliver key projects in support of the business priorities, including root cause analysis, implementation, communication and change management of deliverables. 

• Collaborate with your peers and key business stakeholders to add to the collective innovative thinking that can drive new ideas and processes. 

• Develop and deliver training on HR-related topics to management, supervisors and employees as required. 

• Evaluate needs and gaps in HR approaches and services for the business units and develop a plan to address requirements. 

• Proactively leverage & analyze key HR metrics (headcount and turnover etc), identify trends & issues and partner with the business to implement relevant solutions. 

• Maintain/enhance awareness of HR best practices and emerging issues both internally and externally to ensure our practices are relevant, market-competitive and supportive of the Extendicare Culture, Values and employment brand. 

• Work with business leaders to elevate knowledge of HR trends and leading practices and provide insights around areas of opportunity for improvement or performance. 

• Other duties as required. 

Skills and Requirements: 

• University Degree or completion of a College Diploma Program in Human Resources. CHRP designation an asset. 

• 5+ years of relevant HR/LR work experience within a Human Resources department with at least 3 years as an HR/LR generalist. 

• Experience in unionized environment considered an asset. 

• Strong leadership, interpersonal, communication and presentation skills. 

• Working knowledge of human resources policy and practice and of relevant HR and employment-related legislation in applicable jurisdictions, including laws pertaining to Employment Standards and Human Rights. 

• Thrive in fast-paced environment and driven to deliver results. 

• High energy, strong work ethic, resiliency, versatility and flexibility. 

• Demonstrated ability to interact effectively with all levels of an organization. 

• Enjoys a challenge and committed to building a high-performance organization. 

• Excellent organizational, project management and execution skills to ensure successful delivery/implementation of HR projects, policies and processes. 

• Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint and HRIS. 

What Extendicare has to offer: 

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: 

• Continuous mentorship, support for life-long learning and growth opportunities 

• Opportunities for advancement and career growth within the organization 

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. 

• Employee Family Assistance Program. 

• Robust benefits package.