Job Summary:
In this pivotal, strategically important role of a Manager Business Transformation & Change Management with the City of Toronto Policy, Planning, Finance & Administration (PPFA) Division, you will oversee the change management and business process transformation necessary for PPFA service areas, clients and other stakeholders through a combination of changes to ensure effective service delivery. 

Reporting to the Director Financial Management, you will facilitate modernization and transformation of PPFA’s business and financial processes, including the necessary changes arising from City’s financial systems transformation. Working in collaboration with corporate partners and change management leads from multiple client divisions in Infrastructure Services (IS) and Development and Growth Service (DGS) areas, you will initiate, develop and coordinate processes to gather divisional business and functional requirements, conduct and consolidate impact assessments arising from City’s transformation projects, drive consensus amongst various stakeholders for changes to business processes to align with corporate technology-updates and City’s strategic goals.

Major Responsibilities:

• Supports the development and management of cross-divisional stakeholder relationships including stakeholder engagement governance and decision framework in collaboration with the FSTP Project Management Office (PMO).
• Enables leadership alignment and facilitates a shared understanding of change management activities.
• Develops the strategy for PPFA change management in close collaboration with client divisions and corporate partners and establishes an integrated approach for change management activities.
• Provides leadership and oversight of all change, communications and training activities in PPFA service areas.
• Provides direction, guidelines, and standards for PPFA and Client Divisional Change Ambassadors (Divisional Finance Leads, Change Ambassadors, Consultants, Analysts, Experts) for execution of change management activities.
• Develops, implements and coordinates processes to gather business and functional requirements, consolidates impact assessments within PPFA service areas and client divisions and drives consensus amongst multiple stakeholders on change management activities.
• Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops and/or implements effective and innovative solutions to meet divisional and client needs in the various areas of technology-led business transformation and change management.
• Supports large-scale division-wide projects that incorporate proactive and innovative solutions to addressing business challenges and achieving divisional goals and objectives. Integrates how the big picture of the initiative comes together from definition through implementation of implications across the business.
• Manages implementation of technology changes through communications, change management action plans, education and training.
• Establishes, develops and implements a quality management program that provides methodologies, standards, policies, tools and best practices for quality management to ensure quality assurance, quality control, testing and consistency across the Division, and continuous improvement of service delivery.
• Manages the acquisition of hardware and software, technology tools, licenses, maintenance and development of the testing environment and methods.
• Develops, maintains, implements and communicates formal change management standard methods, policies, procedures and controls to manage changes to business processes, service delivery, applications, solutions and technology systems.
• Educates and provides advice on options, requirements and consequences of implementing new change initiatives.
• Researches, defines, recommends and prioritizes new opportunities, continuous improvement, emerging technologies, tools, resources, methodologies and strategies to maintain and improve the Division's change management and quality management systems.
• Establishes training, communications and awareness programs on business transformation initiatives affecting service delivery, business processes and policy changes for internal and external stakeholders.
• Prepares briefing notes and reports to senior management, the Deputy City Manager, Council and Committees on change management, quality assurance and business transformation issues.
• Establishes an effective and collaborative working relationship with the Division's senior management team and management staff, staff from client divisions and other corporate partners.
• Represents Divisional interests and needs on a Corporate level and participates in IS and DGS Service areas and Corporate projects, committees, consultative or operational groups related to business transformation and change management.
• Provides a high level of customer service to operating units, supporting program management staff with processes and tools needed to effectively and efficiently delivery services.
• Assists in the development, design and implementation of functional policies and programs that make major changes in overall business performance based on long-term needs.
• Coordinates and manages divisional quality assurance ensuring legislative and program delivery requirements are met.
• Manages the coordination and implementation of technology and change management impacts around the Division's emergency management and business continuance initiatives in conjunctions with the appropriate Divisional and Corporate representatives from the senior executive level through to the operational level.
• Develops, coordinates and manages new and existing Service Level Agreements, Project Charters and other Inter-Divisional Agreements with partner divisions.

Key Qualifications:

1. Post-secondary degree in discipline pertinent to the Divisional job function with extensive experience working in a large complex organization environment, or the approved equivalent combination of education and relevant management experience.
2. Extensive experience in planning and implementing change management for large complex system implementations, ensuring that the change is accepted by internal and external stakeholders, and all levels of the organization. Change Management includes training, communications, public engagement, marketing, business process redesign and restructuring and any other task required to ensure the change is accepted by the business and the public.
3. Considerable experience in planning and managing all aspects, change and project management, implementation, and training with commitment to customer service, performance quality and continuous improvement.
4. Considerable management experience gained through progressively responsible positions including supervision and performance development.
5. Excellent communication skills, report writing and presentation skills with the ability to interact and communicate both, in writing and verbally, with all levels of the organization and to forge solid internal and external relationships.
6. Ability to lead change, coach, train, develop and motivate teams including contracted resources and subject matter experts.
7. Knowledge of and/or formal accreditation in project management would be an asset.
8. Effective decision-making skills that promote and foster teamwork while being flexible and responsive in finding new ways to be creative in planning and acting on issues
9. Highly developed interpersonal, human relations, negotiation and conflict resolution skills.
10. Creative problem solving and analytical skills in synthesizing information and understanding impact of changes across all aspects of the Division's information technology environment.

Lachine, QC

As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

How You’ll Help

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understand and use key metrics to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks and problems and work collaboratively with others to practical and speedy resolution. 
• Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations. 
• Other related duties related as may be required.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills, including the ability to get things done through others and people development.
• Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset
• Safety oriented
• Good communication skills, verbal and written
• Strong problem solving skills
• Customer oriented
• Ability to multi task and prioritize workload
• English, other languages an asset
• Able to work with little supervision
• Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
• Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Integrated Infrastructure Services (IIS) Department works with a vision of inspiring trust among citizens and Council in our commitment and ability to deliver quality infrastructure. The Infrastructure Planning & Design Branch within IIS, connects with stakeholders, business partners and community in the planning and design phases, and determines the scope, schedule and budget of projects before transitioning to the delivery phase.

Working as an agent for IIS and the Branch leadership team, the Project Manager delivers on projects through guiding and leading an integrated, multi-disciplinary team composed of staff from across the department. The Project Manager has the authority and competence to lead the project and make operational decisions. The Project Manager is accountable for the successful delivery of the assigned projects. 

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will be responsible for:

• Manage the planning & design and/or delivery of infrastructure projects including operational/strategic initiatives, resource and financial management
• Apply systems thinking to manage multiple ongoing and concurrent projects, leveraging existing resources and ensuring successful delivery of the project outcomes
• Define the project goals, objectives and planned deliverables in order to fulfill the requirements of the Business Partners and Project Sponsors 
• Review and facilitate completion of feasibility studies, master plans, functional programs and design reports, drawings and specifications, as well as operation and maintenance reports and manuals
• Manage, monitor and report on progress and project health through detailed plans and schedules, ensuring the project is on budget, on schedule, and within the defined scope and quality
• Participate in the development and documentation of project lessons learned, risk management in order to account for impact to the City and the business partner
• Document all project activities in accordance with the Project Management methodology, City policies, processes and procedures, as well as regulatory and legislative requirements
• Demonstrate effective and efficient use of resources
• Develop and implement robust public/stakeholder engagement processes and activities, working in collaboration with Communications & Engagement (C&E)
• Develop and implement communications plans, in collaboration with C&E
• Respond and/or manage response to all project inquiries in accordance with the IIS process
• Chair and/or participate in liaison and steering committee meetings, site meetings and other project related meetings
• Ensure the project abides by any applicable City of Edmonton Occupational Health and Safety Standards and Guidelines
• Select the appropriate prime contractor management approach for the project as outlined in the Prime Contractor Safety Program Guide
• Contribute to the design, implementation and continuous improvement of project management processes and practices
• Comply with all applicable policies, directives, guidelines and processes, and ensure all procedures are complete
• Lead multi-disciplinary teams consisting of consultants, contractors, business partners and stakeholders
• Foster a culture of collaboration and networking amongst project team, across the corporation and beyond

Qualifications

• A Degree in a related field, such as Engineering, Architecture, Landscape Architecture, Business or Project Management 
  OR 
  A Diploma in a related field, such as Engineering, Construction, Architecture, Landscape Architecture, Project Management or Trade Certification 
• A minimum of six (6) years of progressively responsible project management experience with a degree 
  OR
  A minimum of eight (8) years of progressively responsible project management experience with a diploma
• Coursework/training in project management; financial management; or leadership training would be an asset
• Comprehensive understanding of construction processes related to architectural, civil, structural, mechanical, electrical, and/or landscaping disciplines 
• Strong project management skills including an understanding of project management methods and techniques (PMBOK best practices) 
• Demonstrated experience leading multi-disciplinary teams in the delivery of projects 
• Proven planning, organizational and problem solving skills 
• Experience developing and implementing public engagement processes 
• Strong conflict resolution and negotiation skills with experience in solving complex and sensitive issues 
• Strong verbal and written communication skills, including facilitation, report writing and presenting 
• Demonstrated ability and willingness to develop strong relationships and work in a collaborative, integrated manner 
• Experience managing and working with external consultants 
• Ability and willingness to delegate and empower others 
• Demonstrate working knowledge of relevant codes, legislation, regulations, policies and procedures (OH&S, Environmental, Builders Lien Act, etc.)
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Schedule: 10:30pm - 6:30am Overnight Shift

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help:

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.

As an Assistant Store Manager, you can expect to:

• Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
• Encourage and coach your team to create best-in-class customer experiences and meet business goals
• Receive ongoing training and development to ensure you have all the necessary skills to support the team
• Support your store operations with a creative spirit that can adapt to an ever-changing environment
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.

What’s in it for you:

• Competitive compensation, with a lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Advance your career growth and development opportunities
• Overtime pay eligibility

What we’re looking for:

• You have a passion for influencing and inspiring teams
• An ability to deliver on business plans to meet regional, and store targets
• Leadership qualities which foster collaboration within the team
• A progressive thinker with a desire to think outside the box
• Ability to work a flexible schedule (ability to work 40 hours/week) 
• You are excited and inspired by technology
• You meet the minimum age of majority (varies by province)

Work Location: 900 Dufferin Street, Unit 4034 (5815), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management

After you apply

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

The Dock Planner is responsible for coordinating activities within terminal dock operations to provide support to the Dock Supervisor and Operations Manager as well as monitor the P&D plans and ensure on-timely service of freight delivery.

How You’ll Help

• Assist in monitoring the P&D plans created by the P&D Planners.
• Assignment of equipment to fulfill the P&D plans.
• Update TMS door board and ensure trailers stating 100%.
• Monitor freight plans and freight flow
• Ensure freight delivery is servicing on time, monitor appointments, and ensure appointments are flowing to the P&D plans.
• Collaborate with P&D Planners on planning and removing freight that cannot be serviced.
• Support Managers and Supervisors on real time coding of service failures.
• Support supervisors and managers on the creation of TRIPS beyond outbound plans.
• Monitor outbound and transfer freight to ensure all freight moves smoothly each night.
• Other related duties may be required.

Your Skills & Experience: 

• Minimum of secondary education
• Post-secondary education in Business Administration, Transportation/Logistics or related field, an asset
• A suitable combination of education and experience may be considered
• Previous Transportation or Dispatch experience is required.
• Minimum 1-2 years’ experience in a dock environment.
• A suitable combination of education and experience may be considered.
• Communication skills – advanced.
• Computer skills – accuracy, MS products, AS400, TruckMate, Connected Dock, Bringg, and web based programs.
• Demonstrated customer relationship skills.
• Able to work deadlines in high transactional environment.
• Ability to champion business needs in a collaborative manner to colleagues.
• Strong sense of urgency and ability to respond to demands in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
• Ability to work in a team environment, follow directions, and give clear instructions.
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
• Ability to work a flexible work schedule.
• Results focused. 
• Bilingual in both French & English required; spoken & written
• Able to work with little supervision
• 20% Dock environment includes close proximity to moving vehicles, equipment, and loud noise 
• 80% Dock Office environment with computer work and handling of documentation
• Extended period sitting in a work station working on a computer and on a phone

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Summary of Position:

This person is responsible for the efficient management and productivity of the COWS store. This person is also accountable for the overall operation of the store as well as the motivating and maintaining of staff relations.

Duties Include (but are not limited to):

• Demonstrating COWS World Class Service
• Greeting and serving customers
• Being competent in all aspects of work done by sales people, scoopers, supervisors and assistant managers
• Completing payroll summaries
• Being aware and having a working understanding of company policies
• Being involved in the hiring process
• Carrying out employee and store evaluations
• Motivating employees
• Holding regular staff meetings
• Addressing employee and customer concerns
• Planning and conducting training sessions with assistant managers and supervisors
• Being responsible for ensuring the preparation and submission of financial reports on a timely basis
• Scheduling
• Ensuring bank deposits are completed and confirmed with a receipt from the bank

Qualifications:

• Is energized by customer interaction
• Has strong written and verbal communication skills
• Has the ability to build a positive relationship with customers and staff
• Has a competitive spirit and desire to sell
• Has efficient and creative problem solving skills
• Has proven leadership and organizational skills
• Has the ability to read and comprehend financial statements
• Has strong delegation skills
• Has a sense of humor and upbeat personality
• Has a basic knowledge of computer programs (Microsoft Word, Excel, Outlook)
• Previous sales or management experience an asset
• Has a team oriented personality
• Has a proven ability to work under pressure

Physical Requirements:

• Repetitive tasks, especially in the wrists
• Bending, lifting up to 30 lbs.
• Standing for the duration of the shift

Other Requirements:

• Reliable transportation
• Availability from mid-May to October (Seasonal) or Year Round, depending on location

What is the Opportunity?

As part of the Cloud & Transformation Team, your role is to support the Cloud Program in the compliance and risk management areas. You will partner and collaborate with all Cloud Stakeholders including but not limited to Cloud and business partners. You will be responsible for creating and maintaining risk dashboards, own the issue management and the KPI/KRI inventory processes for the Cloud Program. This role requires project management, building relationships, facilitation and coordination with business partners, vendors, cloud service providers, external/internal auditors and key stakeholders across the enterprise. The incumbent should have strong sense of accountability and ownership of work.

What Will You Do?

Risk Management:

• Risk management: Open, Close, extend, accept, risk assess and socialize risk findings. On-going risk tracking of Cloud items.

• Facilitating Risk meetings with public and private cloud teams. Key role in the coordination/facilitation of controls workshops with internal/external stakeholders in managing the in-scope applications.  This includes weekly/monthly onboarding meetings to discuss in/out of scope applications with internal auditors, application custodians and business owners.

• Reviewing Risk log for existing findings, review findings and follow up with approvers for acceptance. Meeting Platform leads to understand; reasons for exemption and what controls they are failing

• Review Platform Scorecards and update Archer if and when needed. Maintain Central Risk Repository for Cloud Technology. Accountability for maintaining Cloud Platform risk profile for different patterns offered in the Cloud program.

Vendor Management:

• Support your colleagues in executing and following up on third party controls required for the CSPs.

• Participate, lead discussions, negotiate Business Continuity Management, Business Impact Assessment and Exit Strategy

Audit engagements (internal/external):

• Consult in T&O compliance/audit standards for assessing impact to T&O. Stay up to date on changing regulatory standards for external reporting that impact T&O.

• Manage the successful completion of SOX audit & identify & implement proceses to support reduction in time spent during an audit.

• Maintain a backlog of Questions & Answers and produce and report on insights based on the audits conducted to drive key actions to support the overall healthiness of the Cloud Risk Profile.

• Manage the remediation efforts for gaps raised by third parties and ensure that remediation is completed timely and effectively. Provide consultation services on remediation paths and accountable for closure package preparation.

Risk Transformation:

• Work with key partners in the cloud program to identify and implement ideas that will support more efficient and timely risk management practices, including transforming the issue management process.

• Create and deliver a risk training program curriculum for the Cloud Program.

Documentation

What Do You Need To Succeed?

 Must have:

• 7+ years in the IT, assurance, or financial services industry; external audit experience is a plus.

• Strong knowledge of IT risk & compliance management practices & vendor management

• Maturity level and skill/judgment to be able to deal effectively with sr. management within RBC and operational risk groups throughout the organization

• Excellent communication (verbal & written) skills, including strong appreciation of relationship management & attention to detail.

• Able to work independently and deliver on responsibilities with minimal supervision.

• Sound problem solving, analytical (including qualitative analysis), research, and quantitative skills

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

• Ability to facilitate between and influence key decision make

• Preferred: CISSP, CCSP / CCSK / AWS, Azure or GCP technical certifications

Nice-to-have:

• Experience in a matrix environment, such as a large Financial Institutions

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

#TEHCPJ

Job Skills

Business Continuity Management (BCM), Business Continuity Planning (BCP), Business Impact Assessments, Cloud Computing, Compliance Risk Management, Identifying Risks, Impact Analysis, Impact Evaluation

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-02-16

2024-03-01

The Senior Executive Advisor, Reconciliation is integral to advance the goals of the City’s Anti-Racism Strategy and our commitment to Truth and Reconciliation. This leadership position will work closely with teams across the corporation to provide leadership, strategic direction to implement the City of Edmonton’s Truth and Reconciliation Commission Municipal Response Plan and ensure alignment between existing plans and bodies of work.  Of critical importance, the lived experience with an ability to create, understand and support ongoing  positive relationships with  effective engagement with key community such as Indigenous, Elders, knowledge keepers, and community along with possessing an intimate understanding of traditional Indigenous relationships, history, community, and culture in order to effectively lead and further the City of Edmonton’s commitments to truth and reconciliation  all of which are core and vital objectives of the position.

With your extensive leadership and knowledge, this position will review municipal policies and programs as they relate to the City of Edmonton and the alignment to both provincial, and federal legislation. This position will provide on-going environmental scans on related issues and trends, develop advocacy strategies and support efforts aimed at key stakeholders and participate on committees, working groups and other related forums to address priorities and issues.  As an advisor you will be the central point of contact for City Council, the City Manager and Chief of Staff, this role will be the city’s subject matter expert on the Truth and Reconciliation Commission. 

Goals and Deliverables:

• Lead the ongoing development and implementation of a multi-year Truth and Reconciliation Plan that advances the City’s Indigenous Framework and The City Plan, as well as ensures alignment to the Community Safety and Well-Being Strategy and the longer-term goals of Council’s ConnectEdmonton plan
• ldentify an inclusive, actionable and measurable implementation strategy regarding the Truth and Reconciliation Commission of Canada’s 94 Calls to Action and which of these actions can be directly or influentially implemented by the work of the City of Edmonton
• Implement a corporate relationship engagement team in order to engage community partners, advisory committees, Elders, Knowledge Keepers and Indigenous organizations
• Utilizing your exceptional communication skills and political acumen, and your unique or specific knowledge, understanding and shared/lived experiences  you will strategically respond to various complex situations. Your ability to effectively convey messages and navigate political landscapes will be instrumental in achieving desired outcomes
• Respectfully influence corporate-wide cultural and systemic changes

Qualifications

What does success look like?

• Actively demonstrate the values and behaviours supportive of equity, diversity and inclusion in the workplace
• Foster an environment of collaboration that leads to strategies that are efficient, effective, and innovative
• Knowledge, training and/or education in First Nations Studies, Social Sciences Human Services, Adult Education or a related discipline
• Preference will be given to Indigenous applicants. If you are Indigenous, we encourage you to self-identify in your application
• Lived experience with Indigenous communities, history, culture and current environment
• Experience, leadership, and management including organizational change processes and cross-departmental functions in a large organization such as governments
• Extensive experience working with Indigenous communities and understanding cultural practices and protocols
• In-depth understanding of Colonization and best practices in order to implement a decolonization plan
• Understanding of Indigenous communities, their history, culture and current environment
• In-depth understanding of the Truth and Reconciliation Commission Calls to Action, the Missing and Murdered Indigenous Women and Girls (MMIWG) Calls for Justice, and the United Nations Declaration on the Rights of Indigenous People (UNDRIP) reports
• Manage and present complex ideas to diverse audiences and establish clear expectations
• Alignment to our  Art of Inclusion: Our Diversity and Inclusion Framework
• Alignment to our Indigenous Framework
• Alignment to our Cultural Commitments
• Alignment to our Leadership Competencies
• Alignment with the values of our City Plan

Assets:

• Graduate Degree in a related field
• Demonstrated continuous learning in the areas of leadership development
• Restorative, Mediation, conflict resolution or similar accreditation
• Indigenous Relations educational programs, courses, and training
• Experience in intergovernmental relations

The Senior Manager – Third Party Risk Management plays a key role in assisting the overall success of Global Third-Party Risk Management (TPRM) within Scotiabank’s global enterprise. This contract position focuses on enhancing end-to-end process efficiency through continuous improvement efforts. The Senior Manager will be liable for the creation, and implementation of initiatives aimed at process optimization, gap closure, and guideline simplification. This role involves working collaboratively with stakeholders and partners across the Bank’s global footprint.

Is this role right for you? In this role you, will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Upholds strong risk management principles; ensures enhancements to processes and workflows continue to follow to risk appetite, audit expectations, and global regulatory obligations. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Anchors process optimization directions on critical thinking, ensuring improvements are confirmed with sound data and analysis.  Brings business and technical experience to drive high quality outputs for process mapping, operating procedures.

• Act as a key contributor to identify opportunities for TPRM process improvement, workflow streamlining, or remediation, and works collaboratively with partners in Control Functions, Risk Advisors, local TPRM 2nd line in countries, TPRM Operations, TPRM Governance, Contract Owners, Internal Controls, GPS, Audit and other stakeholders to create and successfully implement scalable solutions, enterprise-wide.

• Directly contributes to the development, writing, and/or validation of Operating Procedures to assist process changes.

• Acts as a subject matter expert regarding operational enhancements, process streamlining initiatives, and operating model modifications, and participates as, required, to assist Audit and regulatory reviews, system and reporting enhancements, and other requests as appropriate.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• 5+ years established governance, risk management, process engineering and/or vendor management experience in Financial Services industry.

• Undergraduate degree in Business, Finance, Engineering; MBA or other Graduate Program in related discipline would be an asset.

• Experience in leading dynamic and multifaceted projects across multiple business lines.

• Excellent analytical, problem-solving, negotiation & problem resolution skills.

• Strong judicious thinking and influencing with excellent communication skills both written and oral. Significant reliance is placed on the incumbent to socialize to all stakeholders effectively and constructively. 

• The Bank’s global operations are rapidly developing with high rate of change and evolving standards and leading practices; therefore, the incumbent is required to maintain a current awareness of regulatory and best practice developments related to Third-Party Risk.

What’s in it for you?

• The opportunity to join a forward-thinking team surrounded by collaborative and innovative teammates.

• The opportunity to expand your network with stakeholders, including Sr. Executives, across the Bank’s business lines, and various other areas within GRM.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.

The P&D Supervisor will be will be responsible for all scheduling of the day to day operations of the Pick & Delivery operation while maintaining a high level of service to our customers. 

How You’ll Help

• Ensure that all deliveries and pick ups are completed on time.  Also monitor and control equipment maintenance, ensuring vehicles are maintained and meet legal requirements to operate.
• Ensure that brokers/drivers keep the equipment in a neat and tidy manner, adhering to Company policy.
• Monitor brokers/drivers hours, ensuring they are within legal limits.
• Responsible for applying discipline where necessary, verbal and written.
• Plan routes for deliveries and pick ups, ensuring adequate equipment/staff are available.
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the P&D Operation. 
• Utilizing LEAN tools demonstrate leadership through your active participation in developing strong relationships with team members.
• Communicate P&D information to key stakeholders within General Freight which is essential to achieving the targeted outcomes.
• Actively engage in process improvement to further develop our P&D system.
• Provide training to support individual roles, and to expand skills which move employee engagement in the growth of the business.
• Provide mentoring and guidance to subordinates and other employees. Establishes individual objectives, conducts performance appraisal reviews, recommends salary action, and implements succession planning. Oversees and manages professional development to support leadership development program.
• Utilize superior communications skills to motivate staff and develop effective peers, managers and clients.
• Open availability and flexibility to work evening, weekends, and holidays

Your Skills & Experience: 

• University degree in Business or an equivalent combination of work and educational experience. 
• 2 years leadership/supervisor experience
• Minimum of 5 years of experience working within the transportation industry, ideally within a P&D environment. 
• Strong interpersonal skills working with diverse set of stakeholders
• Strong problem solving skills are a must. Excellent written and oral communication and presentation skills are required. 
• Accustomed to an extremely fast-paced environment 
• Knowledge of Ontario region
• Experience in Truck mate