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As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

How You’ll Help: 

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
• Recognize problems and work with others towards a practical and speedy resolution. 
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
• Other related duties related as may be required. 

Your Skills and Experience: 

• Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
• Trained in the Transportation of Dangerous Goods 
• WHMIS certified. 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
• Experience leading a team of front line employees, managers, and supervisors 
• Contributing to the development of and managing to an annual operating budget. 
• Strong leadership skills, including the ability to get things done through others and people development. 
• Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
• Safety oriented 
• Good communication skills, verbal and written 
• Strong problem solving skills 
• Customer oriented 
• Ability to multi task and prioritize workload 
• English, other languages an asset 
• Bilingualism in English and French required for terminals located in the Province of Quebec. 

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

How You’ll Help: 

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
• Recognize problems and work with others towards a practical and speedy resolution. 
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
• Other related duties related as may be required. 

Your Skills and Experience: 

• Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
• Trained in the Transportation of Dangerous Goods 
• WHMIS certified. 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
• Experience leading a team of front line employees, managers, and supervisors 
• Contributing to the development of and managing to an annual operating budget. 
• Strong leadership skills, including the ability to get things done through others and people development. 
• Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
• Safety oriented 
• Good communication skills, verbal and written 
• Strong problem solving skills 
• Customer oriented 
• Ability to multi task and prioritize workload 
• English, other languages an asset 
• Bilingualism in English and French required for terminals located in the Province of Quebec. 

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success. We embrace the latest technology and content, and we strive to bring that experience to life with our customers. Our Store Managers inspire their team to deliver an exceptional and consistent customer experience.

As a Store Manager, you can expect to:

• Coach, develop and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Invest in the growth of employees through various of world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Exercise autonomy to operate your store like a business, curating solution-based experiences

What’s in it for you:

• Competitive compensation plus lucrative management bonus program

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for:

• A progressive thinker with a desire to innovate and share ideas that have real business impacts.
• An ability to deliver on business plans to meet regional, and store targets
• A leader who fosters collaboration and passion for leading and inspiring teams
• An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
• You meet the minimum age of majority (varies by province)

Proficient knowledge of French is required for positions in Quebec

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1379 - A Woodrofe Ave (469), Nepean, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Role:

We are looking for an Operations Coordinator to join our team. Our Operations Coordinator plays a critical role in ensuring that our organization runs smoothly and efficiently, allowing us to achieve our goals and objectives. This role will be responsible for supporting our Canco Gas Bars and Stores in their day-to-day operations, planning and scheduling our maintenance activities, and tracking overall compliance KPI’s.

Responsibilities:

• Managing and overseeing policies and procedures:
• Ensuring compliance with health and safety regulations:
• Supporting with new store openings:
• Maintaining records and documentation:  
• Collaborate with internal and external stakeholders and ensure alignment:
• Drafting documents and presentations
• Oversee resource allocation, including personnel, equipment, and materials:
• Monitor and analyze key performance indicators (KPI’s):
• Identify and mitigate risks that could impact company’s operations:
• Analyze existing processes and identify areas for improved efficiency:
• Identify new opportunities for growth and innovation:
• Manage budgets and financial forecasts:

What You Bring:

• Bachelor’s degree (or equivalent) in Operations Management, Business Administration, Finance, or related field
• 3+ years of proven experience in an Operations role
• Strong organization skills
• Strong budget development and oversight skills
• Strong analytical and problem skills
• Strong work ethic and attention to detail and accuracy
• Excellent verbal and written communication skills
• Excellent Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)

Salary Range: $55,000.00 - $60,000.00 per year

This role is a Permanent Full-Time position at our Kelowna BC Head Office

As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager. 
• Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
• Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
• Ensure the schedule for the terminal is followed. 
• Work with the Terminal Manager to track monthly performance stats for the dock.
• Other duties as required

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Minimum of 5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
• Advanced communication skills, particularly verbal
• Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
• Strong interpersonal skills including customer focus
• Results driven
• Appropriate sense of urgency
• Strong sense of safety; training and experience in similar safety sense environments a strong asset

Knowledge of industry-related equipment, including forklifts, lift jacks, trailers

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Hartland, NB

The Operations Supervisor is responsible for leading the Truckload planning group and company drivers to ensure the movement of loads and trucks in a defined geographical area, while ensuring the safe efficient on-time movement of all customer loads. This will be accomplished by working collaboratively with the Linehaul, Local P&D, Customer Service and Terminal teams. 

Accountable for ongoing training and development of the Planning team, onboarding and training of new staff, ensuring day to day functions of the Planning team are accomplished, scheduling and assigning personnel.

How You’ll Help

• Manage and make decisions referring to Load Assignment / Power Board, on-time performance and the movement of freight to maximize service and efficiency (empty miles / reduced selling / trailer utilization) 
• Foster positive working relationships by promptly replying to inquiries and working collaboratively across functions. 
• Work with Planners to assist and guide with resource assignment and any network issues.
• Work with Local P&D and terminal staff to coordinate on time performance.
• Work with drivers and brokers to ensure on time pick up and delivery.
• Serve as an escalation point of contact for drivers.
• Review truckload issues and resolutions.
• Monitor network; identify and escalate and solve service issues.
• Liaise with terminals and customers updating daily ETAs.
• Review and complete daily TL on-time reports; escalate issues to Broker Services team and Planners. 
• Assist with overflow phone calls.
• Scheduling of Planners / Dispatchers vacation time.
• Support Operations by covering for planners during vacations / absences.
• Be liaison between TL Customer Service and the TL Planners 
• Other related duties as may be required.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education in logistics or business administration.
• A suitable combination of education and experience may be considered.
• Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry.
• Prior experience with TruckMate and PeopleNet an asset.
• Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs.
• Strong customer service focus, and relationship building skills.
• Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience.
• Troubleshooting and problem-solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced deadline-driven setting.
• Ability to multitask and prioritize in a deadline driven environment, appropriate sense of urgency.
• Ability to collaborate with others to meet customer expectations.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

TheService Managercontributes to the success of thePepsiCo Beverages Canadaby selling our service to gain a competitive advantage, improve cost and productivity and tolead our people

Responsibilities

• Ensures all routes are run and every stop is serviced every day
• Ensures that gate scan procedures and daily manifests are followed
• Achieves productivity targets and cost per unit (CPU)
• Meets customary service needs and market place execution by achieving our service level goals
• Builds individual and organizational capabilities 

Qualifications

Technical Skills

• Forecasts labor needs, staffs for the work, schedules the work
• Captures and tracks critical performance data to meet all time and quality standards
• Understands customer's business and balances gesture needs with "cost to serve" standards
• Teaches and builds our service advantage
• Coach and develop team (route rides audits)
• Teaches safe work practices (vehicle accidents, injuries)
• Manage regulatory compliance (Driver Qualification Files, hours of service, Vehicle Condition Report, hazmat

Leadership Behaviors

• Leverages understanding of key business drivers to get results
• Sets and measures productivity and service targets to drive accountability and execution
• Maintains focus and overcomes obstacles until goals and commitments are met
• Provides coaching and development to build current and future capability
• Understands the interdependencies across functions and builds partnerships in order to reach win/win solutions 

Education and certifications

• Bachelor’s Degree

Work experience

• A minimum of 2 years of fact-based direct selling experience
• Previous supervisory experience preferred
• Previous consumer packaged goods experience preferred

Skills and Capabilities

• Ability to work a flexible schedule including early mornings, evenings and /or weekends.