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The WCB/CNESST Specialist provides case management services on occupational injury claims. He or she is responsible for monitoring and managing injury claims from initial reporting to the early and safe to work employee. Provides guidance and support for external and internal customers to assist in successful return to work. Works with internal vendor to ensure case management processes are implemented to bring files to closure and ensure compliance with legal parameters of health and safety. Liaise with the Insurance carriers, external vendors, health professionals and Centre/Operations to foster collaborative relationships and information gathering and dissemination. Participates in return-to-work meetings, worksite assessments, coordination of medical assessments, representation in legal proceedings as a subject matter expert and Division case reviews. Maintains injury data base and documentation of files.

Job Tasks:

• GSHMRIS data management – injury for Quebec, Atlantic, Alberta, Manitoba, Saskatchewan, New-Brunswick, Newfoundland, and Labrador, Prince-Edward-Island, Nova Scotia.
• Review Division reports, open claims – review and update into journal notes, create action plans, update medical information Review claims for first 14 days checks.
• Review for suppression and lost time conversions GSHMRIS injury changes Decision letters, review medical reports Permanent impairment/accommodation
• Communication with CNESST /WCB, Vendor communication /monitor – case reviews Cost analysis /determine appeals strategy /Actions/next step to be taken in claims Operations Support – information gathering, target action steps Hearings.
• Tribunal representation, prep files for legal, case review /file reviews Settlement reviews – preparing cheques Worksite visit – ergonomic reviews with assessors (phone or on site)
• Return to work meetings – with vendor, operations, and employee Completing TAW forms and coordinate modified work with Operations.
• IME – coordination /administration IME invoice /vendor payment
• Expertise services Conference Calls /meetings with Vendor and Divisions

Knowledge Skills and Abilities:

• Excellent written and oral communications skills.
• Strong interpersonal people skills Varied work experience- union /nonunion
• Good problem solving and analytical ability
• Proficient in computer skills. Word, Excel Ability to work in a team environment as well as independently.
• Ability to prioritize and time manage
• Communication language needs: French 90% / English 10%
  Level of French: proficient
• Good knowledge of case management process /procedures
• Good knowledge of Workers’ Compensation legislation, CNESST Academic Preparation and Relevant Work Experience.
• University or College degree in HR, Health and Safety, Disability Management
• Minimum of 3-5 years of experience in case management, disability / injury management /health related field

Work location: 1221 32nd avenue, Lachine, Quebec.

Work shift: In office presence from Monday to Friday: 9:00 AM – 5:30 PM

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

As part of a national team, the Healthcare and Professional Advisor will be acquiring, retaining, and growing the Banks market share of professional students and early career professionals and manage and grow these relationships as they complete their training and transition to practice.  Your prior success in delivering exceptional advice will be leveraged throughout the Professional Client Journey.  As the Healthcare & Professional advisor, your relationship will be fostered through continuous delivery of advice and financing solutions throughout their early career banking needs as students. 

If you have experience in new client acquisition, an understanding of the healthcare sector and/or other professional fields and possess a strong business acumen this position may be a perfect fit for you!

Accountabilities

• Champions a customer focused culture to deepen customer relationships and leverage broader Bank relationships, systems, and knowledge.
• Manage and grow a business banking portfolio of existing and new healthcare and professional student customers
• Develop and maintain knowledge of assigned healthcare and professional student portfolio including the nature and progress of their studies, their financial position, and the terms and conditions of financial services used
• Providing specialized healthcare and professional student customer expertise and early career banking advice and solutions to support the student’s ability to successfully transition to practicing professionals
• Being knowledgeable and promoting the SPSP program and Healthcare+ programs available to physicians and dentists
• Serving as the main point of contact for the professional student segment as the dedicated Faculty Representative at the universities in the assigned market area, establishing and developing strong relationships with the university faculty leadership to enable collaboration and an ongoing partnership
• Managing and executing student faculty orientation and other events as outlined in assigned market university/association agreements with the Bank to ensure all agreed upon commitments and opportunities are leveraged
• Delivering presentations and seminars to professional student segment and COIs for business development purposes
• Identifying prospects using multiple channels including asking for referrals from existing customers, collaboration with internal partners (including MD), key faculty contacts and participating in marketing/educational seminars and industry events 

Education / Experience / Other Information 

• The ability to build and maintain key relationships is essential
• Thorough knowledge of healthcare and professional customer life cycles and characteristics
• The incumbent must possess tactical planning, implementation and organization skills.
• A high degree of flexibility is required to adapt to a wide variety of tasks and functions.
• Working knowledge of the features and benefits of retail products and services
• Working knowledge of economic conditions and political events affecting businesses, especially in the professional/ healthcare segment
• Experience delivering presentations to large groups
• Thorough knowledge of applicable risk management policies and processes

Working Conditions

• This is a mobile role that requires frequent travel within a designated market area.
• Work in a standard office-based environment is provided, however the incumbent may spend up to 90% of the time away from an office environment, working with the Sales team either in branches or in customer/prospect facilities travelling to conduct marketing activities and other customer interviews, trade shows, COI events etc.; non-standard hours are a common occurrence. Customer demands are constant and sometimes outside of office hours

Overview

• Posting Period: 15-Jan-2025 to 29-Jan-2025
•  

Reporting to the Manager, Mental Health this Public Health Nurse (PHN) will be part of the CORE Team. The PHN will be responsible for coordinating care for individuals by performing intake functions, conducting substance use and mental health assessments, developing, implementing, maintaining, and adjusting comprehensive care plans based on complex needs identified. The PHN will provide direct care and support to individuals, including de-escalating individual who may be undergoing drug induced psychosis. The PHN will be working alongside a Nurse Practitioner.

More information on the Downtown CORE Team.

Major Responsibilities:

• Works under medical directives to perform venipuncture, vaccinations, interpreting and counselling re: laboratory test results, dispensing OTC medications
• Assists in the development of policies and procedures and medical directives as it applies to nursing practice
• Maintains individual/client records and necessary documentation according to policies and procedures of TPH as well as the Standards of Practice set out by the College of Nurses Provides presentations and training to health professionals and community partners Educates clients regarding harm reduction, overdose prevention, recognition and response, naloxone administration, safer drug use, STIs, Hep C, HIV/AIDS prevention, health, sexual abuse/assault, life skills, sexuality, birth control, abortion, pregnancy
• Performs needle exchange, distributes safer drug use kits and provides education on use of safe sex materials, safer drug use from office location, van, clinics, on the street, in community centres and/or shelters
• Monitors clients, provide overdose response as needed, refer clients to needed services, identify the need for wound care, aid clients regarding how to use drugs more safely, assist clients with drug checking, ensure that all policies and procedures are being followed
• Assesses mental and physical health status of clients and takes appropriate action Performs testing, provides pre-post test counselling for HIV, Hep A,B,C and syphilis, assesses abscesses, cleans and medicates wounds and applies dressings Administers vaccinations for Hep B and influenza (others as directed)
• Composes and signs correspondence in relation to clients' needs and advocates on clients' behalf when liaising with doctors, pharmacists, prison authorities, laboratories, etc. Attends court with clients to act on their behalf
• Provides immediate care in crisis situations and performs first aid treatment as necessary
• Assesses needs of clients, makes referrals for primary care and social services and assists clients in accessing community resources
• Provides counselling and medical care to methadone patients
• Works with clients to develop and promote improved health, coping and social skill
• Accompanies clients requiring emergency medical and/or psychiatric assessment to medical and detox centers
• Attends meetings as required
• Collects and maintains statistical information for program monitoring and evaluation purposes
• Participates in professional conferences and workshops
• Develops, implements and facilitates specialized groups, workshops and in-services on a variety of health-related topic
• Participates in community outreach and marketing health promotion strategies Participates in the divisional planning process including development of work plans/operational program plans
• Participates in the planning, development, implementation and evaluation of public health programs and initiatives which may include community mobilization, advocacy for healthy public policy, health education and skills building
• Collaborates and liaises with members of the team and community agencies to identify health needs and participates in the development of plans to meet those needs
• Delivers interventions to individuals and families in hi-risk situations and acts as the service coordinator for these families. Advises/reports to appropriate authorities as required and within the bounds of related legislation
• Participates in surveillance to determine possible causes of outbreaks at the area level and liaises with institutions to ensure proper outbreak management practices
• Inspects licensed premises, other facilities and premises for compliance with relevant Municipal, Provincial and Federal legislation

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. A Bachelor’s degree in nursing from a recognized university and a valid licence from the College of Nurses of Ontario.
2. Experience in the provision of harm reduction, drug treatment/addiction counselling, methadone, social, health, housing, and HIV/AIDS related services.
3. Experience working in an outreach capacity with people who use drugs, people experiencing mental health issues and/or people who are homeless or underhoused.
4. Experience as a Registered Nurse in providing empathetic/relational care for vulnerable clients and those living with substance use, mental health, and housing challenges.
5. Experience within a community mental health program, hospital setting, or the approved equivalent professional development in mental health, counselling, or mental health promotion.
6. Must possess a valid Ontario Driver's License Class "G" with the ability to qualify for a City Equipment Operator's License, and able and willing to drive within the Greater Toronto area.

You must also have:

• Thorough knowledge of HIV/AIDS and Hepatitis prevention and treatment issues.
• Thorough knowledge of harm reduction practice, drug use including safer drug use practices, safer supply, opioid substitution.
• Ability to conduct work in a non-judgmental way, using a harm reduction approach. Excellent assessment skills.
• Knowledge of drug treatment, social, housing, health, HIV/AIDS related programs and services.
• Awareness of issues relating to sex works, addictions, mental health and homelessness. Thorough knowledge of Hepatitis including transmission, prevention, and treatment options.
• Ability to work as a member of a multidisciplinary team.
• Excellent interpersonal skills and excellent oral and written communication skills.
• Willingness and ability to work flexible hours including evenings and weekends.

The Opportunity:

Reporting to the Health & Safety Manager, the successful candidate will be responsible for assisting in the development, implementation and maintenance of Maple Leaf Food’s Occupational Health & Safety (OHS) programs.  This includes but is not limited to assisting in the development of safe work procedures, training, assisting in claims management, investigations, workplace inspections and training coordination.

Any MLF team member interested in being considered for this role are encouraged to apply online by January 27. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Identification and reduction of Health and Safety risks and hazards
• Investigation into incidents and help to provide corrective actions with timelines
• Maintaining supply and inventory of health and safety equipment and supplies
• Maintain SDS (Safety Data Sheet) binder plant wide based on chemical inventory
• Maintain uniform inventory through third party
• Provide first aid as required and maintain the plant wide first aid kits with supplies
• Support the plant in the emergency evacuation procedure and maintain the log
• Maintain HSSE metrics and documentation with the ability to present this information to applicable parties
• Design and deliver training programs for workers, management and Safety Committee members to comply with legislative requirements
• Ensure documentation is logged and filed for quick reference
• Maintain the HSSE Training Matrix, make recommendations on what training to complete and organize training with internal or external vendors for the applicable departments
• Assist the JHSC with scheduling meetings, ensuring workplace inspections are completed and take minutes for distribution
• Develop and construct Physical Demand Assessment (PDA), Machine specific lockout tagout procedure, Job Safety Analysis (JSA) and Safe Work Procedures (SWP) identifying the basic job steps and tasks, their associated hazards and risks, developing safe operating procedures and hazard controls
• On the floor involvement with operations on the production floor, completing daily walk throughs, inspections and H&S initiatives
• Support the Health & Safety department and any other duties as assigned by the department manager

What You’ll Bring:

• Post-secondary education in Health & Safety
• Knowledge of health and safety laws and regulations
• 1-3 years of experience in Health & Safety
• Knowledge of compliance and regulatory training for all personnel working onsite
• Experience with WSIB Claims
• Knowledge of manufacturing and processing environments
• Strong communication, interpersonal, organization and analytical skills
• Must be extremely organized and a self-starter, able to work with limited supervision
• First Aid Certification would be an asset
• Strong computer skills is required, especially in Excel and Word
• Show enthusiasm to learn new skills

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

As a Registered Practical Nurse, you will be working with homeless clients providing support to clients with complex physical and mental health and addiction issues. This position:

• Provides nursing care and develops and modifies care plans for residents/clients. Attends team meetings.
• Observes, monitors and evaluates condition of clients/residents. Reports vital signs, injuries, and general physical and emotional condition. Attends to critical incidents involving clients.
• Measures and records blood pressure, temperature, respirations, pulse, and weight using equipment, such as blood pressure cuff.
• Prepares and administers prescribed medications and treatments, i.e. eye drops and application of ointments & creams. Administers insulin injections. Records quantities administered.
• Informs residents/clients about medications and side effects.
• Ensures that medication supplies meet designated inventories. Orders medication and medical/nursing supplies. Checks orders. Packages labels, and stores medication and medical supplies.
• Prepares and applies clean dressings and bandages. Cleans wounds and lesions, and replaces bandages. Removes stitches and clips.
• Respond to medical emergency and renders first aid including but not limited to CPR, overdose interventions, etc.
• Orients new residents/clients and staff and familiarizes them with surroundings. Notifies departments and individuals of admittance. Records and secures personal valuables.
• Prepares resident for transfer or departure, including organization of personal belongings, contacting of appropriate organization (hospital, coroner's office, etc.), and completion of required documentation.
• Schedules appointments with hospitals, clinics, diagnostic services, and health specialists by telephone, arranging for transportation and/or escort. Ensures results/hospital records are available to client.
• Provides personal care for residents/clients, i.e. hygiene, bathing, dressing and undressing, toileting, ambulation, and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
• Assists residents/clients with proper exercise and ambulation techniques to support rehabilitative and activation programs.
• Prepares and maintains documentation i.e. charts, records, and incident reports.
• Accompanies physician on rounds, providing information on resident/client general condition and progress, and assisting in examinations, e.g., positioning, dressing and undressing residents/clients.
• Instructs resident/client and family in planning care; offers emotional support; answers questions from resident/client and family. Maintains personal care records.
• Orders office supplies, checks orders and stocks shelves.
• Assists in the operation of weekly clinics in Hostels, including booking of appointments and organizing client files.
• Obtains admission history with clients regarding medical history, immunizations, etc.
• Educates clients and emphasizes important health and medical information.
• Refers and advocates with community agencies regarding health and social services. Assists with the organization and implementation of TB screening clinics. Conducts and reads TB skin tests and follows up positive reactors. Maintains records.
• Administers TB medication and monitors for side effects.
• Investigates persons who are on medical surveillance or treatment for latent TB.
• Inspects physicians' offices to ensure proper storage and handling of vaccines.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must be registered and in good standing order as a Registered Practical Nurse with the College of Nurses of Ontario.
2. Diploma from a recognized college or school of nursing.
3. Experience in addressing complex client care needs for marginalized and homeless populations in a community, shelter or hospital setting (e.g. underlying physical and mental health, and addiction).
4. Current First Aid and CPR Certificate.

You must also have:

• Working knowledge / expertise with homeless population, harm reduction and addiction, would be an asset.
• Ability to provide nursing care to less complex ambulant and non-ambulant residents and clients with predictable outcomes and a focus on restorative, health promotion and palliation. Ability to organize and complete daily work activities and provide work direction to staff members, as assigned in order to complete assignments.
• Sensitivity, empathy, and understanding of resident/client behaviour and needs.
• Excellent verbal and written communication skills.
• Ability to work in a cooperative manner with other staff members as a member of a nursing team. Knowledge of restorative and health promotion interventions in order to contribute to the development and maintenance of care plans.
• Knowledge of dementia and mental health diseases in order to provide care and direction that supports the Hostel Services philosophy of resident care and standards of nursing practices.
• Physically capable of lifting, turning and transferring residents manually.
• Must be willing to participate in in-service education programs.
• Ability to deliver nursing care consistent with the standards of the College of Nurses, Ministry of Health and Long Term Care Program and applicable legislation and regulation.
• Customer service skills working with clients, service providers, the general public and/or staff to address service inquiries, requests and/or complaints.

SHIFT INFORMATION: For all programs in the Toronto Shelter and Support Services Division, which operate 24 hours a day / seven days a week, part-time employees are expected to be available to work all shifts (days, afternoons, overnights, weekends and holiday shifts) four (4) separate days a week, of which two (2) days must include Saturdays & Sundays. Hours of work will be determined based on operational needs.

Police Reference Check (PRC) Requirements: All successful candidates will be required to provide a current Vulnerable Sector Police Reference Check as a condition of employment for this position. A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm

Notes

• Employees from the three (3) Local 79 part-time bargaining units will be given priority consideration over external applicants.
• Transfer requests from part-time employees will not be accepted as part of this job posting process. Employees wishing a transfer in accordance with their collective agreement, must submit a transfer request prior to the job being posted in order to be considered.
• If selected, the successful candidate will be reassigned to this part-time position and bargaining unit.
• Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting. Additional information submitted after the job posting closing date will not be accepted.
• Assessment may include an interview, written and/or practical test. Location of assessment to be determined.
• Work location reflects what is known at the time of posting.
• An employee's reporting relationship and/or work location may change due to operational reasons and in accordance with their Collective Agreement.

Overview