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The Accident Adjusted is responsible for managing and processing vehicle accident and equipment theft claims from investigation through to settlement with the objective of mitigating company losses.

How You'll Help:

• Following detailed procedures, opens claim file and begins investigation as soon as accident claim or equipment theft is reported or assigned
• Liaise with insurance appraisals/adjustors, legal, and third party insurers as required
• Establish and maintain claim files in the Accident Claim System
• Provide analysis and make recommendations to senior management on claims litigation
• Follow up to ensure all details are finalized and claim is closed
• Participates in an on-call rotation to ensure coverage 24/7/365
• Other related duties as may be required.

Your Skills & Experience:

• Post secondary education, preferably in Business Administration, Insurance and Risk Management or another related field.
• Training in accident investigation.
• A suitable combination of education and/or experience may also be considered.
• Minimum of three years’ related experience in a professional environment, preferably in the insurance and/or transportation industries
• Previous experience in claims management a strong asset.
• Working knowledge of tractor-trailer equipment
• Computer skills, including knowledge, ability, and accuracy when using MS products, AS400,and other web based programs
• Communication (verbal and written) as well as customer relationship management skills
• Strong problem solving and negotiation skills to bring claims files to a close in a professional manner and in keeping with the objective of mitigating losses.
• Ability to handle multiple files and to multitask and prioritize
• Ability to make sound, well thought out recommendations and decisions
• Results focused
• Competency in French and English is a requirement

WestJet is currently seeking a Senior Administrative Assistant to support two Vice Presidents & one Director: VP - Loyalty, VP - Experience Management and Director - Contact Centres. Reporting directly to the VP - Loyalty and providing administrative support to the VP Experience Management & Director – Contact Centres, this position deals with sensitive and confidential information and requires the ability to exercise considerable discretion and judgement in service of confidentiality.

The role entails constant multi-tasking and the need to make time-sensitive decisions regarding the management and distribution of internal and external materials. The workload is high volume and fast-paced and accuracy is vital in this environment.

The successful candidate will be passionate about airline operations and understands the vital role this team plays within WestJet’s world. There is a significant amount of exposure to sensitive and confidential information and as such, the ideal candidate will possess the ability to function in an extremely pragmatic fashion. There is a high volume of work with invoices and purchase orders involved with this role.  A knowledge and understanding of accounting practices and procedures is an asset.  Very strong attention to detail is a must.

Key Responsibilities (included but not limited to):

• Act as an ambassador to the VP offices, ensuring those engaging with it have a positive experience and work to positively influence the reputation of the VP office for internal and external guests
• Collaborate with other Sr. Administrative Assistants and the Executive Assistant team on meeting coordination with other members of the VP and EVP teams
• Provide the full spectrum of administrative support to the VPs, including managingcorrespondence, screening requests from internal and external parties,completing and approvingexpense reports,reconciling and processing/approval ofinvoices and purchase orders, and arranging travel, meetings and other required items
• Strategically manage the VPs’ calendars and schedules
• Research and profile external contacts to help the VPs prepare for engagements  
• Prepare, edit, and coordinate concise and consistent correspondence, communications and presentations for the VPs
• Gather data from the VPs’ direct reports and coordinate necessary reporting
• Working collaboratively with relevant stakeholders,assist with drafting, collecting, and/or organizingaccurate presentations, reports and correspondence for the VPs to deliver to the Board and Committees, and to the Executive Leadership team
• Manage the team’s office supplies and spend to budget
• Assist with special projects as required, such as onboarding new employees, office space coordination, offsite meeting and event planning, etc.
• Play a critical ad hoc support role with assisting the VPs teams and emergency response team in emergency response situations
• Brief VPs on relevant issues and provide both VPs with reliable and timely advice, support and liaison services, allowing him/her to focus on the delivery of WestJet strategic priorities and goals
• Collaborate with Sr. Executive Assistant to department EVPs and provide backup coverage as required
• Other administrative duties as needed to support the People and Loyalty teams

Competencies:

Professionalism and Integrity

• Exercises a high degree of diplomacy and good judgment; maintains strict confidentiality; exercises considerable discretion and judgement identifies conflicts and resolves appropriately; provides a high level of customer service to internal and external stakeholders; holds themselves and others to high standards of quality; demonstrates consistency and reliability.

Communication

• Ability to communicate effectively with internal and external stakeholders at all levels is essential.
• Questions and explores fundamental assumptions in change efforts seeking deeper clarification to avoid inaccurate conclusions.

Prioritizes and Organizes

• Excellent time management and organizational skill set; follows up to ensure other people’s contributions are on schedule; anticipates problems and ensures contingency plans are available and actioned if needed; meets deadlines; highly detail-oriented with the ability to multi-task and manages time (both their own and the Executive(s)) effectively.

Experience and Qualifications:

• Office Management and / or Business Administration degree or diploma
• 3 to 5 years’, or more, experience in a senior administrative role, in an organization of similar scope, scale and complexity to WestJet
• Advanced knowledge and high proficiency in Outlook, Word, Teams, Power Point; and intermediate knowledge of Excel required
• Very organized, strong attention to detail and superb time management skills
• Highly experienced and able to provide financial support when it comes to dealing with vendor setups, purchase orders, contract tracking and follow up as well as, helping with financial overview
• Experience in dealing with confidential issues is required
• Strong written and oral communication skills required with proven experience in a guest service or service delivery environment dealing with problem resolution
• Must be able to proactively perform job functions, and review current processes to streamline and simplify processes
• Must be able to maintain composure and switch gears quickly and often, as the business needs dictate, without disruption to the tasks at hand
• Adaptable and able to take direction (sometimes little direction) and execute tasks in a timely manner
• Works well with all leadership styles and is a self-starter who requires minimal supervision

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Posting Close Date: 03/02/2025    (Please note the posting will close at 11:59pm MST)

We’re looking for an enthusiastic candidate to fill a full-time role as Executive Assistant to the Vice President, RBC Fellow AI. This role is responsible for providing exceptional administrative assistance and organizational coordination to the VP. This is an exciting opportunity to join an ambitious team, and we are looking for someone who takes initiative, can work independently, and is eager to provide exceptional support.
 

Your responsibilities include:

• Serving as the key point-of-contact for the Executive that you will be supporting;

• Managing and maintaining calendars, coordinate meetings, and travel arrangements for the Executive;

• Coordinating meeting agendas with necessary stakeholders and prepare pre-meeting notes or presentation materials;

• Providing white-glove support during meetings/events by ensuring all logistical requirements are met, taking meeting minutes, and independently following-up on action items;

• Coordinating all aspects of travel and accomodations for the Executive;

• Processing expense reports, maintain vacation schedule, and keep records updated in Outlook & Workday;

• Working closely and professionally with other Executive Assistants in the organization to effectively plan meetings, events, and manage calendar series.

You're our ideal candidate if you have:

• 5+ years’ experience of Executive Administration, providing support to senior level management or relevant experience;

• Strong interpersonal and diplomacy skills, comfortable dealing with individuals across all levels of the organization;

• Ability to thrive in a collaborative environment with a strong capability to prioritize activities;

• Ability to work in a fast-paced environment, adapt to change and navigate continuously shifting requirements;

• Ability to work efficiently and accurately with minimal supervision;

• Highly proficient in Microsoft Word, Power Point, Excel, Outlook. Ability to create and edit documents, PowerPoint slide decks as per guidance provided;

• Strong organizational skills including ability to organize, plan and schedule activities and strong calendar management/scheduling skills.

What's in it for you?

• Be part of a dynamic & flexible working environment;

• Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;

• Leaders who support your development through coaching and managing opportunities;

• Ability to make a difference and lasting impact from a local-to-global scale.
   

About RBC Borealis
 

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank.
 

Inclusion and Equal Opportunity Employment
 

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

#Ll-Hybrid
#Ll-POST

Job Skills

Additional Job Details

401 GEORGIA ST W:VANCOUVER

VANCOUVER

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2025-01-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

Overview

Job Description

• The candidate must plan and coordinate seminars, conferences, and other events.
• The candidate will be responsible for supervising other employees.
• The candidate must develop and implement policies and procedures.
• The candidate must train other employees.
• The candidate must determine and implement office procedures and routines.
• The candidate must schedule and confirm appointments.
• The candidate must manage contracts.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must respond to electronic inquiries.
• The candidate must compile data, statistics, and other information.
• The candidate will be responsible for overseeing the preparation of reports.
• The candidate must respond to employee inquiries and complaints.
• The candidate must order office supplies and keep inventory.
• The candidate will be responsible for overseeing payroll administration.
• The candidate must greet people and direct them to appropriate contacts or service areas.
• The candidate will be responsible for setting up and maintaining manual and computerized information filing systems.
• The candidate must type and proofread correspondence, forms, and other documents.
• The candidate must conduct research.
• The candidate must enter data.
• The candidate must provide excellent customer service.
• The candidate will be responsible for recruiting and hiring staff.
• The candidate will be responsible for performing basic bookkeeping tasks.
• The candidate will be responsible for conducting performance reviews.
• The candidate will be responsible for planning, organizing, directing, controlling, and evaluating daily operations.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College/CEGEP diploma.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate must be able to supervise 16 to 20 people.
• The candidate must be able to multitask.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate should be a good team player.
• The candidate should be client focused.
• The candidate should be reliable.
• The candidate must have excellent time management skills.

Work setting

• The candidate should be willing to relocate whether the candidate would be ready to move into a new city/different city for a job.
• The candidate should work for a transportation company, which requires a strong work ethic, careful planning, and the ability to work in busy settings.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with Google Docs, MS Excel, MS Outlook, MS PowerPoint, MS Windows, MS Word, Quick Books, Adobe Acrobat Reader and Electronic mail.

Additional information

Security and safety

• The candidate should be subjected to a thorough vulnerable sector check

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must be willing to travel.
• The candidate has access to public transportation.

Work conditions and physical capabilities

• The candidate must have the ability to work independently.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finished the work with in the given time line.
• The candidate should have an eye for details.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate will be expected to manage a large workload.

How to Apply

To apply, please use the provided options and submit your application if you are interested.

By email

[email protected]

Note

Please include the following while sending the application

• Cover letter

Job Description

• The candidate must plan and coordinate seminars, conferences, and other events.
• The candidate must record and prepare minutes of meetings, seminars and conferences.
• The candidate must determine and implement office procedures and routines.
• The candidate must schedule and confirm appointments.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must respond to electronic inquiries.
• The candidate must compile data, statistics, and other information.
• The candidate must order office supplies and keep inventory.
• The candidate must arrange travel, itineraries, and make reservations.
• The candidate must greet people and direct them to appropriate contacts or service areas.
• The candidate will be responsible for opening and distributing regular and electronic incoming mail and other material, as well as coordinating information flow.
• The candidate will be expected to set up and maintain manual and computerised information filing systems.
• The candidate must type and proofread correspondence, forms, and other documents.
• The candidate must respond to employee inquiries and complaints.
• The candidate will be responsible for overseeing the preparation of reports.
• The candidate must enter data.
• The candidate will be responsible for planning, organising, directing, controlling, and evaluating daily operations.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must have excellent oral and written communication skills.
• The candidate must be well-organized.
• The candidate should be reliable.

How to Apply

If you are interested in applying, apply through the given options.

Location: 30520 Landing Road, Abbotsford, BC V4X 2B1

By email

[email protected]

Overview

Application deadline: 2025-02-24 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.