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We are searching for a Permanent full-time Community Manager to join our Parkstone Enhanced Care team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. We offer a competitive compensation package, additional benefits include:

• Comprehensive health and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Access to healthcare 24/7 for free through the group benefit plan 
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Directs and promotes a client-directed philosophy by placing Clients first
• Provides clinical leadership and oversight of the electronic client documentation system
• Promotes and maintains effective communication with all clients and family to support quality client care and services by building trusted partnerships
• Directs, promotes, and evaluates organizational standards, goals and objectives and policies to assure optimal level of care and services for clients and seeks opportunities to improve quality
• Assures compliance with regulatory agencies and the accreditation process
• Establishes and maintains an organizational structure and professional model of practice that maintains effective communication, and clearly defines responsibility and accountability
• Supports initial assessments of potential admissions in consultation with Licensed Staff
• Provides consultation regarding client issues and standards of care to nursing personnel and the interdisciplinary team
• Encourages and promotes relationships with outside resources/organizations to meet client and community needs
• Assumes the duties of registered staff as required.
• Manages the human resources activities of the community Develops or assists with the development and implementation of policies and procedures and best practices to ensure safe and efficient operation of the facility.
• Provides leadership to the team in the development and implementation of corrective action plans and assesses the effectiveness of corrective action plans.

About You

• Registered Nurse/License Practical Nurse
• Current registration with the College of Registered Nurses of Nova Scotia as an RN 
• Minimum 5 years nursing experience which includes two years clinical nursing and 2 years’ administrative experience or equivalent
• Desire to work in a progressive environment that embraces change
• A positive approach to new initiatives and opportunities for improvement
• Knowledge of the principles of supervision, organization, and administration
• Knowledge of current literature and applied research for the delivery of health care
• Knowledge of operational and personnel rules and regulations, collective bargaining agreement and regulations governing long term care
• Knowledge of departmental and provincial policies and practices affecting work

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 3 to less than 5 years
Computer and technology knowledge: MS Excel, MS Office, and MS Word

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to oversee and coordinate office administrative procedures, including record-keeping and scheduling
• The candidates should be able to prepare, present, and manage budgets, as well as establish and implement policies and procedures
• The candidates should be able to organize conferences and meetings and handle administrative and clerical activities
• The candidates should be able to order office supplies, maintain inventory, and manage administrative tasks

Benefits:

• The candidates will get paramedical services coverage

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

• Location: 8481 Place Marien, Montreal-Est, QC H1B 5W6, Canada

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

Preferred Qualifications:August 21 to August 29

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 3 years to less than 5 years
Security and safety: Criminal record check

Physical Requirements:

• The candidates should be adept at working in a fast-paced environment and be able to stand for extended periods
• The candidates should be capable of working under pressure and possess a strong attention to detail
• The candidates should be skilled at meeting tight deadlines and be able to stand for extended periods

Other Requirements:

• The candidates should be oriented towards client focus and possess efficient interpersonal skills
• The candidates should demonstrate excellent oral and written communication and showcase flexibility in their approach
• The candidates should exhibit excellent written communication, demonstrate sound judgment in decision-making, and be highly organized team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network.  This position is about driving change, developing and engaging teams and continuous improvement.

How You’ll Help

• Empower and lead team to meet organizational objectives.   
• Develop KPI’s to drive service, quality and safety
• Review any late trailer closes to determine root cause and generate a plan for correction.
• Review any delivery problems of customer freight to determine root cause and generate a plan for correction.
• Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
• Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
• Successfully manage multiple issues with competing priorities simultaneously
• Manage budget and workforce productivity
• Review inbound loads from Eastern and Western Canada for both volume and load patterns to assist with inbound labour planning.
• Prioritize and manage customer shipments to maximize profit
• Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
• Conduct month end reviews of leading safety indicators, load factor, cargo claims and quality metrics.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education.
• 3-5 years of experience leading teams, developing talent and managing culture and performance 
• Ideal to have leadership experience in transportation or operations as well as various roles in transportation 
• exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
• strong conflict resolution skills and leadership
• results driven
• a strong sense of customer service and urgency, troubleshooting and problem solving skills;
• strong interpersonal and communication skills, both verbal and written
• computer skills including the Microsoft Suite and preferably, Truck Mate
• the ability to lead and reinforce a strong culture of workplace safety
•  English and French (verbal/written/spoken) required
• Able to work with little supervision
• This role is accountable to the Regional Manager

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualification such as college/CEGEP
Experience: Candidates need an experience of 7 months to 1 year
Supervision: 5-10 people

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and work under pressure
• The candidate should be able to work with tight deadlines and pay attention to detail
• The candidate should be able to handle large caseload

Other Requirements:

• • The candidate should have an efficient interpersonal skills and work in a flexible environment

• The candidate should have an excellent oral and written communication skills
• The candidate should be able to work with an initiative and have judgment skills
• The candidate should be able to work in an organized way and be someone who can be relied on
• The candidate should be a team player

Responsibilities:

• The candidate be able to train workers in duties and policies also prepare and submit reports
• The candidate should be able to ensure smooth operation of equipment also resolve work related problems
• The candidate should be able to coordinate, assign and review work also establish work schedules and procedures
• The candidate should be able to take care of requisition or order materials, equipment and supplies also arrange for maintenance and repair work
• The candidate should be able to coordinate activities with other work units or departments

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

The Operations Supervisor is responsible for leading the linehaul planning group and company drivers to ensure the movement of loads and trucks in a defined geographical area, while ensuring the safe efficient on-time movement of all customer loads. This will be accomplished by working collaboratively with the Terminal Operations, Customer Service and Fleet Management Teams. 

Accountable for ongoing training and development of the planning team, onboarding and training of new staff, ensuring day to day functions of the planning team are accomplished, scheduling and assigning personnel.

How You’ll Help: 

• Manage and make decisions within established guidelines referring to Load Assignment / Power Board, on-time performance and the movement of freight to maximize efficiency (empty miles  / reduced selling / trailer utilization) 
• Foster positive working relationships by promptly replying to inquiries and working collaboratively across functions 
• Work with planners to assist and guide with resource assignment and any network issues
• Work with terminal staff to coordinate ontime outbound departures
• Work with drievrs and brokers to ensure on time departure and scheduled arrivals 
• Serve as primary point of contact for a specified group of company drivers
• Review Linehaul issues and resolutions
• Monitor network; identify and escalate service issues
• Liaise with terminals and customers updating daily ETAs
• Review and complete daily LTL on-time reports; escalate issues to Broker Services team and Planners 
• Assist with overflow phone calls
• Support Operations by covering for planners during vacations / absences 
• Other related duties as may be required

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education in logistics or business administration
• A suitable combination of education and experience may be considered 
• Minimum 3 years in leadership/supervisor position
• Minimum 5 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry
• Prior experience with Truck Mate an asset.
• Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs
• Strong customer service focus, relationship building skills
• Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced  deadline-driven setting
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to collaborate with others to meet customer expectations
• Ability to manage a small fleet of drivers and trucks

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Posting Period: 25-Jul-2024 to 08-Aug-2024

Job Summary:

Reporting to the Project Director, Internal Corporate Services, this employee will be responsible for leading, managing and delivering several key technology implementation initiatives in Corporate Real Estate Management ensuring the projects are delivered on-time, on budget and to high quality on-time, on budget and to high quality.

Major Responsibilities:

• Determines project requirements, researches, evaluates, recommends, designs, develops and/or acquires, implements and provides technical and business support for application software and information solutions to meet client and business requirements in the City's IT/ SAP environment.
• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Manages resources which could include internal and contracted staff, divisional business users, and external consultants in their daily activities, either directly or through their team lead/supervisor, monitoring performance and compliance.
• Leads teams of technical staff, client representatives, contractors, consultants and other intra/interdivisional stakeholders to effectively implement projects for multiple City Divisions.
• Leads the development of detailed scope requirements, budgeting, resource management, planning,
• scheduling, monitoring and reporting progress as well as managing issues, risks and change requests.
• Prepares Requests for Information/Quotation/Proposals and other formal project documents, leads the evaluation, selection and recommendation of technical solutions and professional services; and manages vendors and contractors in the overall solution delivery process.
• Develops, manages and reports on detailed project plans of varying complexity, recommending policies and procedures to meet program specific requirements.
• Negotiates and documents project changes involving scope, timelines, and budget.
• Develops, manages and reports to senior management, business and technical stakeholders on all assigned projects (including charter, workplan, progress, budget, risks, contingencies, issue management, change management, resource management, quality review/best practices). Resources include internal and contracted staff, departmental business users, and external consultants.
• Accountable for project budgeting, financial management and quality assurance (e.g. sole source requests, contract negotiations, leasing agreements, business cases, quality reviews).
• Provides input to and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Determines project requirements, conducting research and evaluations and obtains all approvals and signoffs.
• Assists stakeholders in determining requirements, building business cases, conducting research, evaluating options, making recommendations, assisting with design, as needed, implementing solutions, and providing technical and business support for application software and information solutions to meet business requirements within the City's IT/ SAP environment.
• Provides expertise on SAP Plant Maintenance and asset management processes and systems.
• Recommends, implements and practices security, privacy and quality assurance requirements consistent with the []Municipal Freedom of Information and Protection of Privacy Act[] (MFIPPA) and corporate standards regarding storage and processing of confidential corporate and application data and information outputs.
• Works with multi-jurisdictional and multi-divisional senior business directors/managers and Information and Technology management to establish/sustain project management structures (e.g. steering committee, sponsors).
• Assesses and recommends scalable, interdepartmental business solutions within the context of corporate architectures, standards, policies, procedures and technologies.
• Contributes to the creation and sustainment of information technology frameworks (e.g. corporate architectures, methodologies, tools, techniques and standards).
• Develops and/or applies complex information and business models (e.g. provincial/municipal information model, departmental datamarts and corporate data warehouse) within context of corporate architectures and technology standards.
• Makes recommendations with respect to hiring, work assignments, performance appraisals and disciplinary action.
• Identifies and develops cross departmental/divisional initiatives to produce synergies and economies of scale.
• Analyzes current business practices, business processes, data flows in the context of evolving information architecture, performance measures; prepares feasibility study and recommends changes to meet business objectives and leverage enterprise infrastructure investment (e.g. Web building blocks, corporate databases).
• Represents Corporate Real Estate Management as required in internal and external meetings, forums and presentations regarding business and technical solutions, technology and methodology decisions, development and deployment directions, information policies and standards and other management aspects deemed as relevant and appropriate.

Key Qualifications:

1. Post secondary education in computer science or related discipline, and considerable years of progressively more responsible experience working on large scale information technology projects or the approved equivalent combination of education and/or experience.
2. Extensive experience in managing contracted resources, consultants and reporting work assignment progress against budget and assessing performance on a project basis.
3. Extensive experience in successfully delivering multiple large scale technology projects in large, diverse computing environments. This includes managing all phases of complex information and technology projects i.e. financial management, estimating resources, critical path identification, etc.           
4. Considerable Project Management experience with implementing technology systems and implementing projects in the areas of Real Estate and Property management is preferred. PMP certification would be an asset.
5. Experience establishing and maintaining effective partnerships with diverse internal and external stakeholders and undertaking public and stakeholder consultation.
6. Knowledge of emerging architectures, technologies or products particularly as they relate to integration of Real Estate and Property management and the SAP landscape.
7. Demonstrated ability to prepare project documents (e.g. business case, feasibility study, project charter, detailed budget submission and RFI/Q/P).
8. Excellent problem solving, leadership, facilitation, interpersonal and communication skills.
9. Proven ability to coach, train and provide work direction to other project staff effectively, as well as appraise work outcomes and quality accurately and fairly as input to the manager.
10. Excellent oral communication, writing, presentation and interpersonal skills, to deal effectively with business unit staff, and senior management, and communicate information in a manner that is understandable to a wide range of individuals.
11. Strong administrative skills with highly developed facilitation and problem-solving abilities.
12. Strategic, analytical and conceptual thinking skills, with the capacity to understand operating and policy issues and the ability to develop recommendations that advance the organization and improve service to clients/customers.
13. Proven ability to be flexible and to thrive in a fast-paced creative environment with frequent and competing deadlines, multiple tasks and high-performance expectations and to set and exceed goals.
14. Demonstrated ability and experience in utilizing project management tools for planning and implementing complex projects and/or packages.
15. Ability to work effectively as a team member and work collaboratively with others in a multidisciplinary team.
16. Familiarity with government legislation in the area of occupational health and safety would be an asset.

Our Store Managers are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience.

In this role you will:

• Develop and retain a high-performing sales team that genuinely care about the customer
• Inspire the team to deliver a superior and consistent customer experience every time
• Maximize store profitability by overseeing all financial operations, like inventory control, cash flow and reporting
• Challenge the status quo and embrace innovation
• Grow and develop the team, help them realize their potential and move towards that next role on their career journey 

Our ideal Store Managers:

• Have a clear mission and purpose – they want to lead and inspire a team to succeed and to be passionate about the customer
• Elevate and enhance their team's energy through thoughtful and empathetic leadership
• Embrace change and constantly looks for ways to do things better  
• Wants to continue to grow as a leader – personal and professional development is at their core
• Inspires their team to build the skills and experience they need to reach their next career opportunity 

What is in it for you:

• Annual compensation plus quarterly bonus
• Opportunities to grow and develop your career
• Comprehensive health and dental plan
• Outstanding share options and wealth accumulation programs
• Employee discounts across Rogers & Fido services

As part of the recruitment process, candidates will be required to complete an online assessment and provide consent for and successfully pass a criminal and credit check.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 25 Peel Center Drive, Unit 718K (5337), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 310436

SUMMARY

The Operations Coordinator is primarily responsible for operations coordination service delivery management & client relationship management in order to ensure smooth daily operations.

At this position level, the individual is responsible for:

• Facilities of moderate to large-sized portfolios high complexity; and/or 
• Contract requirements of moderate to high complexity
• Operations coordination in a Health Care setting.

Please note, this is a full-time on-site position in Abbotsford, BC. 

KEY DUTIES & RESPONSIBILITIES

Portfolio Management

• Assists in ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed.
• Creates and implements annual facility management plans. 
• Collaborates with relevant stakeholders and oversees the implementation of facility-related operations.
• Oversees maintenance and repair activities and performance of internal Technicians and service providers.  Ensures work is completed on time, safely and meet quality requirements.
• Ensures all relevant documentation (i.e. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases.
• Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget. 
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
• Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

• Responsible for meeting client obligations under Facility Maintenance and Services Agreement (FMSA) in a P3 environment.
• Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.
• Recommends solutions and implements appropriate actions for issues.
• Monitors service delivery performance against established metrics/key performance indicators.  Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
• Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required.
• Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements.

CMMS Work Order System Management

• Directs new event traffic for response and completion, assigns work orders and ensures completion.
• Confirms data is correct and directly makes amendments or requests amendments through the Client.
• Checks daily events to ensure appropriate classifications are made for both work type and Response / Rectification.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

• Collaborates with relevant stakeholders on incident management-related requirements

Health, Safety, Environment & Security

• In collaboration with Environmental, Health, Safety and Security Team, administer vendor safety-related accreditation, training and qualification, where required.
• Organizes and facilitates health and safety-related meetings with vendors to ensure ongoing safety compliance. 
• Monitors and is responsible for the safe delivery of all work performed within assigned portfolios.

Client Relationship Management

• Develops and maintains effective relationships with clients.  Ensures ongoing client satisfaction.
• Acts as the focal point of escalation for issues pertaining to facilities managed.

Project Management

• Develops and executes project plans and related estimated costs and budget for assigned portfolio.
• Oversees project delivery.
• Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.

Regulatory Compliance

• Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

• Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities.  
• Other duties as assigned.
  • 3 to 5 years of facility management work experience is an asset but not required.

KNOWLEDGE & SKILLS

• Solid facility operations and maintenance management abilities. 
• Proficiency with facility equipment and building systems.
• Service delivery management abilities. 
• Developed communication, influence, persuasion and negotiation skills.
• Solid client relationship management abilities. 
• Solid people leadership skills. 
• Solid vendor management abilities. 
• High degree of client service orientation and sense of urgency.
• Solid project management abilities. 
• Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible.
• Thorough knowledge of health and safety requirements.  Possesses a high degree of safety mindset.
• Possesses a continuous improvement and quality mindset and seeks to continuously improve and incorporate best practices where applicable. 
• Maintains current knowledge of and demonstrates Solid ability to implement facility management services best practices.

Licenses and/or Professional Accreditation

• Any of the below credentials are an asset but not required.
• Certified Facility Manager through International Facility Management Association (IFMA).
• Certified Property Manager through Institute of Real Estate Management.
• Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
• Real Property Administrator through Building Owners and Managers Institute (BOMI).

This is a regular, full-time position with a salary range of $62,939 - $80,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.