• Posting Period: 09-SEP-2024 to 23-SEP-2024

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Reporting to the Manager, Workforce Planning and Development, the Workforce Staff Assistant provides a variety of administrative and support functions to assist various facets of Human Resources in the Seniors Services & Long-Term Care Division including Recruitment, Health and Safety, Organizational Development, Workforce Administration, Employee and Labour Relations, and Equity, Diversity, and Inclusion. The primary functions associated with this position include but are not limited to:

Major Responsibilities:
 

• Provides administrative support and coordination in Human Resources related activities and routine work assignments.
• Supports the division’s Workforce Management section with special projects.
• Acts as a divisional liaison for various programs and initiatives such as the confidential Police Reference Check Program.
• Provides onboarding/offboarding activities.
• Prepares files, documents, summaries and drafts routine responses.
• Supports meeting administration such as scheduling, material development and distribution and onsite and virtual support.
• Compiles and trends statistical data for use in forecasting; participates in analysis.
• Prepares visual presentations, briefing materials and other documentation as required.
• Supports policy and procedure development as assigned.
• Assists with the coordination of clerical support functions.
• Composes detailed correspondence in matters relevant to the scope of responsibilities.
• Represents the division in communications, in matters relevant to the scope of responsibilities.
• Works independently, completes assigned work within tight timeframes.
• Maintains strict confidentiality of information and records.
• Performs other related duties as assigned.

Key Qualifications:

1. Considerable administrative office experience supporting a team of senior staff.
2. Experience with a variety of software packages including Microsoft Office Suite (i.e. Word, Excel and PowerPoint) SAP, SuccessFactors and Quatro.
3. Considerable experience in the preparation and drafting of standard correspondence and reports and handling of confidential information.
4. Experience in developing and implementing administrative work procedures and systems.
5. Knowledge of related policies, procedures and legislation such as the Fixing Long-Term Care Act, Municipal Freedom of Information and Protection of Privacy (MFIPPA), Personal Health Information Protection Act (PHIPA), City of Toronto Collective Agreements, Human Rights Code, Employment Standards Act.
6. Knowledge of the requirements of the Ministry of Long-Term Care and the Ministry of Labour within a long-term care environment.
7. Knowledge of and commitment to a safe culture.
8. Excellent written and verbal communication skills with the ability to prepare detailed documentation requiring application of regulations, guidelines, policies and procedures.
9. Interpersonal skills to act as a divisional representative to establish and maintain positive and effective working relationships with management and non-management employees.
10. Ability to identify and analyze problems and inefficiencies and suggest corrective actions and solutions.
11. Ability to effectively establish timelines and handle a varied workload, with impeccable organizational skills.
12. Ability to work independently in a dynamic, complex environment, as well as part of a team.

• Identifies potential sources for recruiting Security Guards, such as through job fairs, associations, community organizations, advocacy groups, government agencies, military transition centers, vocational/technical schools, colleges and universities. 
• Develops ongoing effective relationships that will result in increased applicant flow of security candidates, by on site visitation with possible sources. 
• Determines effective media campaigns, with guidance from Area or Branch management, such as advertising (print, radio, television), posters, flyers, etc. 
• Conducts initial interviews prior to candidate referral to Branch office(s) for secondary interviews and screening. 
• Participates in applicant screening; administers surveys and interview enhancement tools, and refers potential candidates contacted at job fairs, etc., for follow-up interviews. 
• Reviews employment applications and evaluates work history, education and training, job skills, compensation needs, and other qualifications and requirements of applicants. 
• Reviews job orders and matches applicants with job requirements, utilizing manual or computerized file search methods. 
• Informs applicants of job duties and responsibilities, compensation and benefits, work schedules and working conditions, company and union policies, promotional opportunities, and other related information. 
• Maintains records of applicants not selected for employment. 
• Performs tasks and duties of a similar nature and scope as required for assigned office. 

• Diploma or University Degree in Business Management or Human Resources with a minimum of 1 year of relevant experience or an equivalent combination of education, training, and experience.
• Excellent communication skills both oral and written.
• Strong knowledge of Microsoft applications such as Word and Excel.
• Knowledge of government legislation including the Human Rights Code, Labour Code and Employment Standards Act is required.

#AF-CanadaGTSO

The opportunity

The HR & Communications (HRC) Strategy & Transformation team is recruiting a Lead, Strategy & Transformation to assist in driving the HRC transformation at Manulife. The Lead is responsible for the research, analysis, recommendation and implementation plans of strategic projects. They analyze key business priorities and bring insights to generate actions that create value for the company, aligned with strategic objectives. 
The Lead influences direction and focus via the thoughtful analysis and presentation of current state, firm strengths/challenges, industry/market trends and competitive research. 

Responsibilities

• Support the delivery of strategic projects end-to-end.
• Identify structure problems, analyze data and present complex findings in a clear, concise and decision-driven manner.
• Perform research and analysis of industry trends, market positioning or competitive activity related to a component of an overall segment or function strategy. 
• Conduct research on emerging trends, dig deeper into the analysis where appropriate, synthesize recommendations and understand impact on the business.
• Based on the research completed, is expected to recommend a course of action, or set of alternatives, to the overall strategy leadership and/or relevant business partner for further discussion and ultimate decision.
• Communicate and support decision-making by key stakeholders. Identify trade-offs and make them explicit. Create alignment and momentum with execution team to transition and drive the mandate.
• Drive the delivery of initiatives with strategic impact ensuring business benefits are realized

How will you create impact?

This roll-up your sleeves resource complements the team for assigned initiatives by developing strategies and managing the key elements of the execution. The Lead partners closely with the delivery and relevant stakeholders to ensure transparency into the details, progress, risks, issues etc. associated with a strategic initiative. 

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Advanced degree in business or equivalent
• Prior experience in top tier management consulting, investment banking or similar strategy roles preferred
• 5+ years combined education and experience in a strategy function within large multi-national corporation. Within a Financial Institution is a plus
• Strong business focus and understanding of strategy methods
• Excellent analytical capabilities, very comfortable with quantitative & financial analysis. High level of conceptual skills and an ability to operate strategically
• Demonstrated ability to influence leadership team members, and get recommendations approved and implemented
• Regarded as a realistic and practical individual, and is respected for ability to deliver
• Must be an excellent communicator
• Ability to work effectively in diverse environments and cultures

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-Hybrid

RJC has an exciting opportunity for a HR professional to join our growing business! The Human Resources Advisor plays an essential role in driving Human Resources activities and initiatives forward, while also ensuring alignment with RJC’s strategic vision. Reporting to our Human Resources Lead, you will gain extensive hands on experience with many different facets of HR while also collaborating with a diverse team of professionals on exciting new projects.

Key Responsibilities

Duties include, but are not limited to:

• Support day-to-day operational needs and cyclical Human Resources activities (such as annual performance cycle, talent mapping, succession planning etc.)
• Manage the employee cycle from onboarding to exits (handling terminations as needed etc.)
• Work with our Talent Acquisition Specialist to ensure excellent candidate experience and a smooth recruitment process
• Oversee leaves of absences, return to work and/or accommodation plans
• Support client groups on organizational changes and decisions, ensuring any and all changes are properly processed, communicated and documented
• Navigating through HRIS (UKG) effectively to provide timely support to leaders and employees
• Completing ad hoc reports as requested
• Participate in the implementation of organization-wide programs and initiative

• Work with leaders to identify, develop and implement effective Human Resources initiatives that will support the strategic growth of the business

• Act as a true business partner to RJC Leaders and Stakeholders, providing relevant and timely coaching and expert HR advice in areas such as employee relations, career development and compensation. Influencing behaviours and acting as a business ally

• Maintain and foster business relationships to enable collaboration with all levels of the organization ensuring a high level of customer service

• Collaborate with internal Stakeholders to ensure the effective application of corporate HR policies and practices

• Provide training sessions to RJCers in areas such as performance, career development, succession etc.

• Analyze people metrics and draw insights to understand underlying trends and action next steps

Professional Qualifications & Experience

EDUCATION:

• Post-secondary education in Human Resources or Business Administration
• Registered CHRP designation an asset

EXPERIENCE:

• 3-5 years of relevant Human Resources experience
• Construction/Engineering industry experience preferred

SKILLS:

• Excellent analytical skills
• Advanced skills in MS Office, Teams, Visio
• Strong attention to detail and organization
• Ability to multi-task and prioritize deliverables
• Strong sense of initiative and autonomy

As a Senior HR Consultant HRIS (Senior SAP SuccessFactors HR Consultant), your role is pivotal within the Workforce BI project team. Leveraging your expertise and deep understanding of SAP SuccessFactors, you will be instrumental in documenting data to support the evaluation of organizational reporting techniques spanning multiple HR systems and processes. Your contributions throughout the project will entail close collaboration with our Technology Services (IT) partners, including business intelligence developers, data architects, and integrators. Working alongside teams from various domains, you will play a key role in defining business requirements and identifying optimal approaches to meet both current and future HR analytics needs of the organization. As a member of the HR business team, your involvement will extend to feedback sessions, validation, and testing to ensure that solutions effectively address our evolving service and tool requirements.

To thrive in this role, you must possess strong technical skills and a deep understanding of HR analytics. Configuration experience in SAP SuccessFactors modules such as Employee Central, Recruitment, Onboarding, and People Analytics is a must. Your proficiency extends to data analysis, reporting tools, database management, and the utilization of BI tools such as SAP BusinessObjects. Understanding HR processes and policies is crucial for effectively translating business requirements into technical solutions. Successful collaboration with cross-functional teams, clear communication, problem-solving abilities, and adept project management skills are all crucial elements for attaining success.

Major Responsibilities:

• Create data mapping diagrams to represent the flow and transformation of data across different systems and processes within the HRIS environment.
• Produce technical specifications documentation describing the configuration details and functionalities of HRIS systems.
• Offer specialized support for various SAP Platform products such as SuccessFactors, SAP HCM System (On-Premise), and SAP Business Objects, and provide support in quality assurance activities, troubleshooting, and analysis. 
• Engage in consultation services with partners to collect and document business requirements.
• Provide recommendations for the improvement of business processes and procedures.
• Utilize analytical and problem-solving skills to investigate operational system issues and provide technical and data insights.
• Collaborate with project team members, contribute to defining HR analytics goals, participate in testing activities, and offer recommendations aligned with project objectives.
• Facilitate knowledge transfer to team members and clients as needed.

Key Qualifications:

1. Experience in leveraging data structures and relationships within SuccessFactors, utilizing the ODATA API Dictionary for integration purposes through API endpoints.
2. Experience in SAP SuccessFactors configuration using areas such as Manage Data, Configure Object Definitions and Manage Business Configuration.
3. Accreditation as SAP Certified Application Associate in Employee Central, People Analytics, or Recruiting is considered an asset.
4. Experience with the development of technical documentation such as Functional Specifications, Data Mapping/Transformation, Source-to-Target Mapping, Data Flow Diagrams, Entity-Relationship diagrams (ERD) and end-user guides.
5. Experience in conducting complex HR master data analyses and quality assurance activities.
6. Experience conducting comprehensive User Acceptance Testing (UAT) of system functionality.
7. Technical development experience with SAP SuccessFactors People Analytics tools (i.e., Canvas, Story), and Integration Center is considered a strong asset.
8. Project management expertise, adept at consulting with clients, negotiating priorities and timelines, and translating business requirements into technical terms.
9. Experience with the SuccessFactors Role-Based Permissions security model is considered an asset.
10. Experience in the configuration of SAP HCM System (On-Premise) is considered a strong asset.
11. Knowledge of HR business processes and policies, and previous experience working in HR are considered assets.
12. Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent combination of experience and qualifications.
13. Strong analytical and problem-solving skills with meticulous attention to detail.
14. Excellent communication and interpersonal skills, fostering effective collaboration across teams.

• Posting Period: 29-JUL-2024 

Is This Job For You?
Are you an experienced HRBP with a passion for public service? Are you passionate about supporting clients through multiple complex matters, big or small, and thrive in environments that require a high degree of creativity, urgency and comfort with ambiguity? Are you excited at the exceptionally unique prospect of working for the largest municipality in Canada? Then this opportunity to join the Relationship Management Team with the City of Toronto’s People & Equity Division may be just the role you have been waiting for! The Relationship Management Team serves as the City’s strategic human resources partners who help divisions deliver on their organizational goals through their people.
 

In 2021 the City of Toronto underwent a broad HR transformation initiative and introduced a Client Relationship Management (HR Business Partnering) function to support leaders in the successful delivery of people management practices and capabilities. Now in 2024, while our team continues its evolution journey, we are looking for a HR business partner to join our team – someone that is ready to embrace a diverse portfolio of client groups with 500+ employees, and who is excited by the prospect of also being able to work on and lead projects that will serve the overall evolution of our People & Equity Division.

What Will You Do?

Reporting to the Manager, Relationship Management, you will be responsible for the effective delivery of strategic HR consultation and guidance in key areas including talent management, workforce and succession planning and non-union employee relations for your assigned client groups.
 

You will drive adoption of the transformed P&E service delivery model and direct clients to the appropriate service channels, when necessary. You will facilitate and embed performance management discipline across client group(s), ensuring consistency of approach and alignment to City-wide program.
 

The HR Business Partner will engage all areas of the People & Equity Division to provide customized people solutions in alignment with City-wide and Divisional workforce goals and priorities, proactively sharing relevant business insights from client groups.
 

You will analyze workforce data and analytics to formulate insights and recommendations, and to integrate solutions. In this multifaceted role you will lead initiatives that increase trust, employee engagement, leadership effectiveness and workforce productivity; as well as lead and manage organizational effectiveness, change and workforce initiatives in alignment with Divisional goals.
 

You will coach and develop leaders to deliver effective people management capabilities and practices. Keeping current on key talent, you will identify leadership and/or professional development needs and champion HR interventions that improve business performance through people.
 

Working closely with Recruitment and Talent Acquisition teams in the People & Equity Division, you will support senior leaders in workforce planning to identify talent gaps and review pipeline requirements to enable efficient recruitment and resourcing processes.
 

In this role, you will identify opportunities for continuous improvement of people systems, processes and practices, shaping and driving projects to address any gaps or risk. As a trusted business partner, you will demonstrate commitment to diversity, human rights, accessibility and equity, recognizing and leveraging individual and team differences as sources of strength, innovation, ideas and insights. You will work equitably with persons of all races, nationalities, cultures, ages, abilities, genders, creeds, and sexual orientation, enabling them to maximize their potential and contributions.

What Do You Bring to The Role?

You have strong human resources experience, working in a complex, preferably unionized environment, in a Business Partner capacity supporting employee groups of 500+. Post-secondary education in Human Resources will be an asset, or an equivalent combination of education and work experience, complemented by your CHRL designation (an asset).
 

To be successful in this role, you will have functional experience working across multiple human resource disciplines, including compensation/total rewards, organizational design, talent management, employee relations, talent acquisition, performance management, paired with advanced knowledge of employment legislation and labour relations practices.
 

You bring a strong consulting approach to this role, with demonstrated experience recommending and implementing strategies to enable the successful delivery of progressive and proactive human resources programs and solutions.
 

Your experience leading and managing change, process redesign and improvement will be instrumental in this pivotal role. Key to your success is demonstration of strong judgement, influencing and coaching skills, paired with a proven ability to initiate, build and nurture strong business relationships.
 

You are strategic, flexible and solutions focused, with the ability to communicate with confidence at all organizational levels.
 

What We Offer:

• We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
• A strong benefits package which includes competitive salaries, vacation and other unique offerings.
• We offer an excellent defined benefit pension plan bringing added value to our overall compensation package through OMERS.
• We support ongoing learning and development and offer educational opportunities with tuition subsidies
• Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion. 

What is the Opportunity?

Do you want to take your Wealth Management career to the next level and leverage your passion for our business to help others succeed? Do you also enjoy working in an environment that:

• Promotes a growth mindset?
• Fosters collaboration?
• Challenges the status quo for further improvement?

If so, the Business Application Specialist role might be right for you!

RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities and RBC Phillips, Hager and North branch teams. In helping them perform at their best, you will be essential in, delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.

Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across all of RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.

What will you do?

• Provide one-on-one and team training sessions in-person and virtually via the WebEx conferencing system.
• Train and coach learners on relevant tasks and business applications related to Account Administration, Portfolio Management, Trading, Client Relationship Management, Wealth Management and Business Development.

• Act as a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.
• Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business
• Learn new applications along with their business relevance, strategy and benefits.
• Provide support for the current rollout of Salesforce and any future technology changes or releases as they occur.

• Deliver presentations to provide timely updates and support branch initiatives.
• Participate in various ‘special team’ initiatives or projects as they occur.

What do you need to succeed?

Must Have

• In-depth knowledge and understanding of the wealth management industry.
• In-branch Retail Brokerage experience with a strong understanding of business applications, processes and tasks.

• Aptitude toward learning new software and ability to be self-taught.
• Ability to demonstrate and present essential information in a concise way.
• Above average inter-personal skills, ability to relate to a variety of individuals, including the entrepreneurial perspectives of Investment Advisors and Investment Counsellors.
• Ability to balance multiple and shifting priorities based on firm needs.

• Able to work from your home office which is compliant with home office standards.
• Flexibility to travel locally and across Canada when required.

Nice to Have

• Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.
• Experience in a training or coaching capacity, along with a consulting and problem-solving skill set.
• French language skills (speaking, reading and writing)
• Successful completion of the Canadian Securities Course (CSC) and Conducts and Practices Handbook (CPH).

What’s in it for you?

Work alongside a progressive team that is always seeking fresh ideas and new methods to innovate our training offerings and engagement with branch teams. As a diverse team with varying backgrounds, we thrive on helping one another reach our full potential and share the belief that success is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business and geographies

Job Skills

Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Large Group Presentations, Multi-Level Communication, T&D: Trends and Directions, Training Delivery, Training Evaluations

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-07-10

Number of Positions Open: 1 

Posting Period: 24-June-2024 to 15-July-2024

As a Human Resources Consultant, Workforce Reporting, reporting to the Manager Business Transformation & Change Management, you will be part of a team of highly skilled professionals who provide a variety of workforce data consulting, reporting, and analysis services to clients in the People & Equity Division and across the City.

In addition to preparing reports, dashboards and presentations, you will be engaging, advising and guiding clients to help them understand complex HR matters and tell their stories with data. The team’s work is critical in helping the City make data-driven decisions to implement effective workforce strategies. This means that you play a pivotal role in helping the organization to drive its strategic HR objectives.

Major Responsibilities:

• Consults with clients to understand their data, reporting and analytics needs and to determine the best way to address them using available data and tools
• Recommends data and metrics that help to enhance the client's story or call to action, and helps to identify meaningful insights through analysis
• Leads the response to assigned data and analysis requests, managing scope, and ensuring the end-product addresses the client's needs
• Develops, programs and maintains databases using tools such as MS Access and MS Excel, and maintains familiarity with workforce datasets
• Ensures data integrity and manages data sets by cleansing and mapping data. Performs data transformation on data from various sources for own use and to be used by the team; ensures data integrity and usability including through cleansing processes
• Ensures the timely delivery of assigned data, reports and analysis to clients
• Exercises sound judgement in the handling of sensitive and confidential requests, information and data
• Collaborates with team members on approaches to respond to requests, to assist with
• prototyping or testing, and to deliver analysis or assigned projects
• Demonstrates a client focus, helping clients to understand workforce data, how metrics are calculated, and how information can be appropriately used
• Conducts research, engages in continuous learning and keeps informed on workforce trends, benchmarks, etc.
• Participates in corporate and divisional projects as a workforce data and reporting subject matter expert

Key Qualifications:

1. Experience consulting with and preparing information for stakeholders at all levels to understand and best respond to their business needs
2. Considerable experience programming, designing and developing reports using tools such as Microsoft Access, Microsoft Excel and Tableau
3. Considerable experience developing reporting tools and appropriate methodologies, that assist with analyzing and interpreting workforce data and providing meaningful insights
4. Experience working in the HR domain or with HR Information Systems reporting, specifically with SAP or SAP SuccessFactors is an asset
5. Excellent problem-solving skills to manage complex requests and provide alternate, innovative strategies in response to client workforce data needs.
6. Strong oral and written communications skills.
7. Ability to successfully plan, organize and manage work both in a team environment and independently, as required.
8. Sound judgement and ability to handle matters of a confidential/sensitive nature; knowledge of and experience with the Municipal Freedom of Information and Protection of Privacy Act a strong asset
9. Knowledge of relevant human resources policies, procedures, collective agreement provisions and legislative compliance and experience with their application would be an asset.
10. Knowledge of accounting and/or costing methodology related to payroll, salary and benefits is an asset.

Note To Current City of Toronto Employees 

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Reporting to the Associate Vice President Human Resources, TD Securities, the Senior Human Resources Business Partner works in close partnership with TDS Infrastructure and Global Markets senior leaders and relevant partners to develop and execute people strategies, including the implementation of HR programs and initiatives that align to business objectives.

Job Description

This role is a key member of the TD Securities Human Resources team and will work with the business partners to provide balanced and practical solutions on a range of human resources issues. 

As a key partner, the Senior HR Business Partner's responsibilities include providing strategic and consultative support to the TD Securities businesses including Global Markets, Governance & Controls, Data & Delivery and Marketing, Communications and Colleague Engagement portfolio on HR initiatives to drive business value & growth.

The role will liaise with Centers of Excellence on all aspects of HR including talent development, resource and succession planning, recruitment, total rewards, employee relations and performance management.  The successful incumbent will be accountable to provide ongoing sound advice and guidance to business Leaders on all people related matters, including assessing organizational needs/capabilities and develops people strategies and programs designed to achieve business objectives and enhance organization effectiveness.  They will also be responsible for leading talent management and acquisition initiatives to position the business to successfully anticipate, execute and meet both current and future talent requirements. 

• Develops and executes HR strategies, within own level of authority, aligned with enterprise-wide HR objectives, values and philosophy, and TD Bank Group’s business strategies / objectives

• Works closely with the senior leadership team and acts as a trusted advisor across all aspects of HR, people planning and management to ensure business objectives and plans are delivered

• Partners across the broader enterprise and with HR colleagues to influence and implement programs, policies and practices

• Supports the attraction, development and retention of talent – partners closely with business leaders to ensure we have the right people, in the right place, at the right time and that diversity in the workplace is a high priority

• Monitors appropriate HR measures to assess the effectiveness of HR strategies for the business and ensures compliance with the organization’s policies and regulatory requirements 

• Anticipates the HR implications of business strategies and initiatives and advises and influences the leadership team accordingly

• Enables effective talent planning to ensure high potential resources are identified for key positions and appropriate plans are developed and implemented to support succession plans

• Anticipates and manages the concerns of multiple stakeholders and ensures all parts of the function are provided with high quality advice and support for their HR needs

• Participates on various internal / external committees and project teams as appropriate 

• Stays abreast of new developments in HR internally as well as external strategies and practices

Job Requirements

Qualifications Required:

• Undergraduate degree, and Masters in Business Administration is an asset

• 10+ years of experience in Human Resource management with a deep understanding across multiple disciplines. Strong preference for experience within Capital Markets, Wealth Management or Asset Management.

• Proven leadership of large change programs and processes in partnership with the business, demonstrating the ability to act as a catalyst for change

• History of successful client Relationship Management, particularly at the Executive level, and adept at interacting with diverse groups of colleagues

• Proven ability to develop and execute on strategies and delivering superior results, both in short and long term and in alignment with overall business strategies

• Supports the attraction, development and retention of talent - partners closely with business leaders to ensure we have the right people, in the right place, at the right time and that diversity in the workplace is a high priority

• Proven ability in developing and deploying a vision and aligning others to that vision.  

• Known for providing creative thought leadership, while also listening to and engaging others to provide input in shaping the vision

• Comfortable operating in a large, complex matrixed organization

• Powerful communicator who engages colleagues, business partners, external stakeholders and employees

• Confident presentation skills and strong interpersonal skills including high EQ and emotional maturity to facilitate working with senior management at all levels

• Demonstrated relationship building skills with a superior ability to deliver results with a commitment to operational and service excellence using positive impact and influence

• Negotiation and partnership skills to balance stakeholder input while remaining objective to reach the right outcome

• Highly developed critical thinking, analytical and problem-solving skills

What is the opportunity?

In this role, you will play a critical role by providing direct support to the VP Operational Excellence, Human Resources. You will be accountable for managing schedules, departmental events and executive correspondence to ensure the effectiveness of the executive leadership team. In addition, you will liaise with RBC Leadership and business partners on behalf of the VP, follow-up on action items, maintain calendars, coordinate travel arrangements, maintain and organize files, prepare correspondence and other presentation materials. 

What will you do?

• Calendar management including prioritizing scheduling and managing conflicts.  Also provide support in organizing meetings, video and in person meetings (book meeting location and equipment resources)
• Execution of high quality correspondence, document and reports, giving attention to detail (letters, briefing notes, announcements) ; proactively seek opportunities to provide additional value added service to ensure all established deadlines/commitments are met
• Prepare presentation materials and agendas for meetings.  Ensure relevant information is assembled and prepared for meetings. 
• Set up and coordinate business planning sessions, staff meetings, management meetings, bi-weekly management team meetings and one-on-one’s with direct reports (functional and global).  As required, follow up on any agenda items or deliverables including co-ordination with facilitator and presenters to deliver the materials in a timely manner
• As the VP’s delegate for email and phone mail during absences, handle and forward issues, and prioritize for action upon their return
• Prepares expense reports ensuring accuracy and adherence to finance policies ensuring expense reimbursement is within the expense report guidelines; validate expense reports prior to approval

What do you need to succeed?

Must have

• 5+ years working with C-Level or Senior Executives (Vice President & above)
• Superior organizational skills specifically around calendar management, scheduling, ability to organize, plan, and schedule activities.
• Technically savvy; highly proficient in Microsoft Word, Power Point, Excel, Outlook
• Excellent verbal and written communication skills
• Excellent interpersonal skills, diplomacy, tact, positive can-do attitude
• Outstanding time management and proven ability to pivot/adjust to changing priorities
• Ability to prioritize high volume; competing priorities for multiple stakeholders and in turn deliver balance of advice and counsel with strong execution capabilities.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Agendas, Communication, Data Entry, Deadline Management, Detail-Oriented, Microsoft PowerPoint, Office Administration, Organizing Meetings, Presentation Software, Processing Expense Reports, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

20 KING ST W:TORONTO

TORONTO

Canada

37.5

Full time

HUMAN RESOURCES

Contract (Fixed Term)

Salaried

2024-06-12