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MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Centralized Administrative Assistant to join our team in Ottawa, ON
As a Centralized Administrative Assistant, you will contribute to the overall success of the Centralized Administrative Support Team (CAST), MD Operations in Ottawa, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. 

Is this role right for you? In this role you will:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
• Pre-fill and prepare New Account Application Forms including supporting documentation. (Investment Policy Statements, Investment Counselling Agreements, Family Pricing Agreements, RC518, RC519, W-8Ben Forms, etc.) in support of MD Private Investment Council line of business.
• Prepare documents for e-signature and distribution to clients.
• Review accuracy of completed and returned documentation.
• Maintain compliance related tasks as required i.e.) follow up on non-complaint paperwork. 
• Update client databases, as required, to ensure maintenance of accurate client information.
• Participate in projects and support other operational teams, as required.
• Maintain productivity and accuracy standards.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.  
• Champion a high performance environment and contributes to an inclusive work environment. 
• Occasional overtime (including weekends) may be required during peak business season and as required. Standard business hours are from 8am – 5pm EST.

The Must Haves:

• University degree, College diploma, or equivalent relevant experience in a related field;
• 2 years’ experience in office administration; preferably in a related field;
• Experience with .pdf editing software (Adobe, Nitro) is an asset.
• Experience with electronic signature software is an asset.
• Experience with customer relationship management software is an asset.
• Bilingualism (French/English) is required

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• The ability to work effectively with others to achieve optimal outcomes;
• Demonstrated initiative, resourcefulness and flexibility;
• Sound capacity to assess, develop and monitor complex business processes.

This position is responsible to provide administrative support and confidential services to maintain efficient operations of the section or division.  Exercise judgement to resolve matters which may be political and sensitive in nature. Liaise with management to ensure compliance with corporate and operational service standards and policies. Typically works under general direction.

Key Duties and Responsibilities

OPERATIONAL SUPPORT 

• Provide administrative support to a sectional or divisional team of professionals; including preparation, review, processing and distribution of correspondence, presentations and reports.
• Provide administrative assistance in support of business initiatives, programs, processes and projects.
• Develop and implement new tools and methods for the continual improvement and efficiency of practices and processes.
• Maintain files and confidential records to ensure corporate compliance.
• Monitor, maintain and processes sectional or divisional financial, time-entry and budgetary records, reports and transactions.
• Ensure all correspondence and scheduling requests are prioritized and urgent matters and conflicts are addressed.
• Book and arrange meetings,conferences, event attendance, resources, travel arrangements and amenities.

 CUSTOMER SERVICE 

• Prioritize requests, direct calls and enquiries to the appropriate level for resolution.
• Coordinate objectives by building relationships with cross-functional departments, management and external stakeholders.
• Provide internal and external customer service by processing and responding to a variety of inquiries and service requests; while adhering to corporate practices and standards.

 COMMUNICATION AND REPORTING 

• Research and assist with the preparation of policies, procedures and reports.
• Monitor and update data entry/database and web based records to support time sensitive reporting.

  CONFIDENTIALITY 

• Maintain confidentiality based on the requirement to access, review, maintain and distribute sensitive sectional or divisional and organizational communication, materials and records.
• Provide documentation support for disciplinary, grievance and performance matters.

 SELECTION CRITERIA:

EDUCATION: 

• Post-secondary Certificate in Office Administration or equivalent experience. 

REQUIRED EXPERIENCE: 

• One to two years’ experience providing administrative support. 

 **Various tests and/or exams may be administered as part of the selection criteria.

CLOSING DATE:  April 16, 2024

 Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.

How you'll succeed

• Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

• Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• You understand that success is in the details. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Edmonton-10180-101st Street

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Activity Coordination, Communication, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Taking Initiative

Reporting to the Manager, Development Planning or designate, the Principal Planner is responsible for providing professional planning expertise, judgement and recommendations, undertaking complex work projects, and processing development applications.

Responsibilities:

• Processing complex development applications such as subdivisions, condominiums, Official Plan amendments, site plans and rezonings;
• Coordinating and undertaking major complex planning project, tasks and studies either individually or as a leader of a project team;
• Implementing urban design guidelines, providing professional planning advice, including expert testimony at the Ontario Land Tribunal (O.L.T) and other such tribunals;
• Drafting reports, agreements and by-laws, and monitoring and interpreting legislation and policies;
• Participating in the development and maintenance of the City’s Official Plan, Zoning By-law and/or other planning instruments;
• Representing the Division/Branch/Department/City in various forums;
• Providing assistance to the Manager in the administration of the Division;
• Presenting to standing committees, council and to the public and outside agencies/groups;
• Participating in various Departmental/Corporate Projects;
• Supervising certain planning functions;
• Providing professional planning advice;
• Responding to inquiries from the public, development industry, landowners, Councillors, and staff;
• Liasing with staff, other departments, outside agencies and consultants;
• Performing other duties as assigned; and
• Support and demonstrate the City of Oshawa core values of Authenticity, Courage and Trust.

Requirements:

• Demonstrated knowledge and skills generally associated with the completion of a four (4) year University Degree in Urban Planning, plus a minimum of five (5) years of relevant professional planning experience, preferably in a municipal environment; or have the equivalent combination of formal education and relevant experience
• Working knowledge and experience in Microsoft Office applications and related software and willing to train on specialized computer software related to planning matters
• Strong research, analytical and reasoning skills
• Proven ability to communicate effectively in both oral and written form
• Excellent interpersonal skills with the ability to establish and maintain good working relationships
• Ability to work on own initiative and adaptive to changing circumstances with limited supervision
• Possess a high degree of knowledge of provincial/regional planning legislation that affect the City

Posting End Date: 2024/04/22

Registered Professional Planner (RPP) accreditation is preferred. Ability to provide own transportation between work sites as required This position is eligible for hybrid work.

As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check.

As an Admin Support Clerk, you will be responsible for entering payroll information, supporting the Notification Order process and providing administrative support as required for the Waste Services Branch business operations.

Your success will be measured by your ability to complete orders on time and ensure employees are paid accurately, along with correct data entry.

What will you be doing? 

• Input payroll data into PeopleSoft system and ensure every employee gets the correct payroll payment each pay period
• Make any changes to employee hours as requested by their supervisors, ex- Bank Used time, modified duty, medical, vacation, etc.
• Resolve payroll discrepancies with employees, their supervisors, and occasionally with the payroll team in Employee Services
• Reconcile any differences between employee gang sheets and payroll data in the system including employment status, time entries, pay rate, weekend premiums, shift differentials, override rate, time codes each pay period
• Update spreadsheets for various areas in Waste Collection Service for tracking of daily tonnages, KPI’s, overtime, and overweight loads
• Create notification orders, update information provided by inspectors, contractors, the Customer Support Team or Waste Supervisors and distribute the created notification orders
• Track and monitor notification orders for completion, closing and distributing to Waste Inspectors
• Receive notification orders from supervisors and contractors for processing and/or distribution
• Create new sites, update billing changes and enter information into Active List, Database and CIS systems
• Provide administrative and reception support to the ongoing operations of the business area, including support for Branch and Department staff and general public inquiries via email, phone or in-person
• Schedule and organize meetings - prepare the boardroom, take minutes, and create agendas
• Ensure document management, retention, disposition and distribution, adhering to FOIP requirements

Qualifications

• High School Diploma, including business subjects with an emphasis on general office practices, or completion of an office administration certificate
• Two (2) years progressively responsible related administrative experience, preferably in payroll administration and procedures

Skills Required for Success:

• Proficiency with Google applications, MS Word, and Excel is required
• Experience compiling statistics, preparing reports, and taking and preparing minutes
• Knowledge of payroll practices and procedures and related collective agreements
• Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework 
• Alignment to our Cultural Commitments
• Alignment to our Leadership Competencies
• Applicants may be tested

Assets:

• Knowledge of the Waste Services programs and services related to collection activities 
• Experience working with PeopleSoft, SWCOLL, RECOLL and Geoware experience

Conditions of Employment:

• Hire is dependent on Police Information Check including Vulnerable Sector satisfactory to the City of Edmonton
• Hours of Work: 33.75 hours weekly; Monday - Friday 
  The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance. 

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact [email protected].

Up to 1 Temporary full-time position up to 11 months

Salary: $23.664 - $29.385 (Hourly); $41,690.050 - 51,769.020 (Annually)

Talent Acquisition Consultant: NC/RA

Classification Title: Word Data Processing Clerk II
Closing Date: Apr 12, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: City Operations
Work Location(s): Kennedale, 12802 - 58 St Edmonton T5A 4L3

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

Job Summary

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone

Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination

Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues

Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:

Additional Quality Assurance/Loss Prevention essential functions:

Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer

Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy.

Ensures all loose product is accounted for as per company policy Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review

Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management

Additional Linehaul essential functions: Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.

Enters settlement adjustments as directed by manager Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.

Verifies timely log entry into system Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues

Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review

Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

High School Diploma or GED required

Minimum Experience

Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Required Skills, Abilities and / or Licensure

General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Address: 661-9th Street NorthBuilding 3, Unit 2
City: Kenora
State: Ontario
Zip Code: P9N 2S9
Domicile Location: FXG-CAN/CAN/Q6169/Kenora
Auto req ID: 414421BR
Position Type: Part time
Employee Type: Non-Exempt

Other Job Description Information

Shift Schedule: Mon-Fri 7:30 am to 11:30 am

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $17.15-$18.70
• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Completes security round of the campus at a minimum of once per shift
• Greets residents as they enter the campus
• Greets visitors as the enter campus and assists them accordingly
• Ensures all visitors understand sign in and sign out procedures
• Responds to resident requests for Technology Assistance
• Responds to resident requests for assistance in suite
• Responds to requests for assistance from all operational departments
• Delivers resident packages to suites
• Transport clients to appointments or outings as per the transportation schedule
• Ensure all clients travelling in any Parkland vehicle are safely belted and comply with the Shannex Safety Policies
• Maintain vehicles in peak operating condition and carry out all prescribed routine maintenance functions while maintaining accurate maintenance log records
• Keep all vehicles used for client transportation services well maintained and clean at all times.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High school or equivalent (GED)
• 2 Years experience working in a Senior Living Environment considered an asset
• 1-3 Years experience working in a hospitality-based industry (Hotel, Retirement Living)
• A clean driving record with a Class 4 driver’s license and have your current standard First Aid & CPR certification.
• Knowledge of federal, provincial and municipal safety and traffic laws and regulations is required.
• Excellent communication, computer and organizational skills.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

WHAT YOU NEED TO KNOW 

• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

Location: Bob MacQuarrie, 1490 Youville, Routhier Community Centre, 172 Guigues Ave

Application Close: 19/04/2024

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided

Location: 216 JEAN MARC AVE Oakbank, MB R0E 1J0

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment
• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines

Other Requirements:

• The candidate should be accurate, organized, flexible, and reliable

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to determine and establish office procedures and routines
• The candidates should be able to schedule and confirm appointments
• The candidates should be able to answer telephone and relay telephone calls and messages, answer electronic enquiries
• The candidates should be able to order office supplies and maintain inventory
• The candidates should be able to greet people and direct them to contacts or service areas
• The candidates should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• The candidates should be able to set up and maintain manual and computerized information filing systems

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Who are we looking for?

We are looking for an experienced and motivated Administrative Assistant Lead ready to join our growing Vancouver, BC office. In this role, the majority of the Admin Lead’s time (70%) will be dedicated to general administrative duties as a member of the team. Above these duties, the successful candidate will also manage the team located across our Western Canada offices (30%). Please note: This is an in-office position.

In an ever changing world, it requires creativity and innovation to stay ahead. 

We’re seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways.

As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change.

See what the power of commitment can do for you.

Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:

Lead role responsibilities (30%)

• Communicate with Western Canada Leadership/Management team, messaging down to Admin team.
• Oversee GHD processes like the CV Manager uploads and membership databases. (ie. EGBC, APEGA etc)
• Support management with calendar management, travel and accommodation arrangements, expenses and meeting minutes. 
• Operation Manager support as needed.
• Create consistency between offices for the Region. 
• Support/build Admin team morale and team building
• Work in a fast-paced environment under multiple deadlines and communicating with team leadership, project managers, staff, and clients 
• Guide and assist team members with meeting quality system requirements, including purchasing, document control, and record keeping
• Monitor Administrative team scheduling and assist as necessary to resolve scheduling conflicts and keep the team schedule up to date

Administrative duties (70%)

• Assist staff with planning meetings and events
• Assist with maintaining key external business relationships
• Contribute to improving processes and team workflows to promote efficiency and goodwill
• Document production including typing, formatting, and revisions of reports and general correspondence based on preset templates and styles. Working in Microsoft Word, Excel, PowerPoint and Adobe.
• Coordinate office Health, Safety & Environment requirements in partnership with the HSE team 
• Manage Office Reception, maintain office and kitchen supplies and organization, oversee Janitorial and other office vendors
• Coordinate incoming and outgoing mail, deliveries, and courier items
• Manage workloads for a team of administrative professionals and delegate tasks to team members
• Assist senior staff with management of travel and expenses

What you will bring to the team:

• Proven experience in administration and a confident team leader able to supervise staff working across the Region
• Confidence to identify areas for development and training of the Administrative team.
• Knowledgeable with all applications of Microsoft 365 Familiarity with Salesforce and SAP Concur would be an asset. 
• Document control experience is an asset, ensuring proper version control, naming of documents, and filing procedures
• Independently driven with the ability to make empowered decisions
• excellent prioritization, attention to detail, and task delivery skills are required
• Some flexibility regarding work hours is needed
• Willing to work in an office as an integral and resilient member of the Vancouver team. This is not a remote, work from home role

#LI-JR2

Take on some of the world’s toughest challenges - with everyone at GHD backing you every step of the way. 

We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.