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What is the opportunity?

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent  Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and  have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

What will you do?

• Explore and operationalize big data sources across trade/position, risk and finance data
• Deliver platform to drive insights and analytics from data sources
• Assist in adoption of data and AI strategy across Risk and Finance
• Develop predictive data models, quantitative analyses and visualization of targeted, big data sources.
• Overseeing the acquisition and ingestion of data from structured and unstructured sources, while ensuring quality and comprehensiveness of data.
• Lead data exploration and analytic projects and providing on-going coaching of big data topics (visualization, data mining, analytic techniques).
• Champion approach for data virtualization
• Explore and implement semantic data capabilities through NLP, text mining and machine learning techniques.

What do you need to succeed?

Must-have

• Strong business understanding of Credit Risk, Market risk, Data Science, Data analysis, Data explorations, Big Data
• Strong aptitude for Hadoop, Spark, OpenShift, Tableau, Python
• Relational databases: an intermediate knowledge of relational database concepts and how to interact with databases using SQL is required.
• Experience in AI/Machine Learning techniques
• Experience in Natural Language Process (NLP), Predictive Analytics

Nice-to-have

• Familiarity with IBM Watson

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Apache Spark, Artificial Intelligence Technologies, Big Data, Credit Risk Management, Data Analytics, Data Explorations, Data Science, Decision Making, Machine Learning Techniques, Market Risk Management, Natural Language Processing (NLP), Predictive Analytics, Python for Data Analysis, Statistical Analysis, Virtualization

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-02-23

2024-03-08

The Role

The Global Wealth Engineering client technology team is transforming the digital experience for its clients. The team partners and works closely with the Scotia Digital team to bring world-class digital experiences for all Scotia Wealth Management channels.  The team plays a key role to help investor manage their investments and reach their financial goals.

Global Wealth Engineering Technology Team is looking for an energetic and results-oriented Senior Developer to join our team to help build our API platform for our wealth customers. We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done.

Is this role right for you?

• Lead technical decisioning for the scrum teams, collaborating with solutions architects and other technical leads.
• Develop coding standards and testing approaches.
• Guide your team through technical issues and challenges
• Delegate work and assignments to team members
• Collaborate with delivery lead to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Design and develop micro services based on Cloud solutions, such as Microsoft Azure, Google GCP
• Analyze highly complex business requirements; generate technical specifications to design or redesign complex software components and applications
• Leverage industry best practices to design, test, implement and support a solution
• Assure quality security and compliance requirements are met for supported area
• Be flexible and thrive in an evolving environment
• Working experience in performance analysis and tuning
• Provides production support for applications maintained

Do you have the skills?

Must Have Skills:

• Experience building scalable, enterprise level technology stacks with Java but ideally with a broad set of tools
• 8 + years web service development with Java 8+ (minimum 2 years) or above, JAX-WS, JAX-RS, Spring Boot, Spring Security, Spring Data and Swagger/OAS (Open API Specification)
• 2 + years working with cloud based microservices (Azure, PCF or GCP)
• 5 + years’ experience with Java Frameworks: Spring, JUnit, Log4j
• 5 + years’ experience with JSON/RESTful, XML, and SOAP services
• 5 + years database development stored procedures with SQL, AzureSQL, Sybase OR MS SQL
• Hands-on experience in Cloud MicroService and MicroApp development
• Experience in application monitoring software, including Dynatrace, Splunk or their equivalent tools.
• Practical experience designing and developing microservices using modern practices/techniques including Domain-Driven Design, event driven architectures, reactive programming and distributed caching

Nice-To-Have Skills:

• Experience with Continuous Development or Continuous Integration is a plus
• Knowledge of distributed system design patterns like distributed configuration, service discovery, routing, service-to-service calls, circuit breakers
• Development experience in JavaScript(ES6+), React/Redux, ExpressJS and Jest/Mocha
• Knowledge of Apache/Confluence Kafka, Kafka topics, brokers, stream processing and event streaming platforms
• Experience in batch process development/support using shell script in Unix/Linux

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

The candidate will be contributing to the overall success of Commerce Engineering in Canada ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives.  You will ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

• Be an advocate for quality in the project lifecycle.
• Write moderate to complex code/ scripts to test systems. 
• Design, develop and maintain a modular, extensible, and reusable test automation framework to enable continuous testing in an agile environment.
• Collaborate closely with other team members to develop test approach that effectively covers the functional performance characteristics of features in the applications.
• Collaborate with Delivery Lead to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Report defects and work closely with the team so that solutions can be determined, prioritized, and scheduled.
• Prioritize testing of projects effectively across various businesses, to drive efficient work.
• Conduct root cause analysis of post-production issues and plan to prevent them in future.
• Have in-depth and up-to-date understanding of the organization’s products, applications, systems, environments, processes and tools.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field preferred
• 5+ years of test automation experience and in-depth knowledge of programming languages (Must have: Java/ Javascript; Nice to have: Python), frameworks, and utilities
• Experience with API testing (preferably using Postman)
• Excellent communication skills with ability to influence decision making across stakeholders
• Effective organization, planning, and time management skills
• Strong analytical and problem-solving skills
• Able to work as part of a team and encourage both individual and collaborative innovation

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

The Team

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

GBME’s Project Excellence Team is searching for Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms.

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME.  

Is this role right for you? In this role you will:

• Design, deliver and enhance new and current solutions and applications
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries
• Coaching and training end users (as needed)  
• Communicate with technical and non-technical audiences
• Assist with ad hoc project work on GBME projects as needed  

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 4+ years’ experience developing, deploying, and maintaining large scale applications with complex integration
• Experience with 1 or more development languages (e.g., Python 3, Pytest, Java 7-11, JUnit, MVC, RDBMS, NoSQL, Redis, RESTful API)
• Comfortable working in an Agile environment, and familiar with Agile development practices (e.g., Automated Testing, Test Driven Development, CI/CD, Behavioural Driven Development) 
• Well-rounded experience of different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit
• Previous work experience in an Agile/Scrum delivery model. 
• Bachelor’s degree in computer science or relevant experience  

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

At the City of Edmonton - Parks & Roads Services, the long-term success of serving our citizens is implemented by the actions of exceptional employees who exemplify our Cultural Commitments of being Safe, Helpful, Accountable and Excellent. As an employee in our branch, this position's role will be to cultivate our vision and cultural commitments while championing continuous improvement. 

Reporting to the Supervisor of Business Performance & Analytics, the Operations Analyst provides the technical, analytical and project management support to Infrastructure Operations. Working within the Parks and Roads Services Branch, this role interfaces across various stakeholders in the different Departments, Branches, Sections and Units of the Municipal Government to collaborate on delivering corporate, department and branch strategic and operational plans, policy development projects and creating and/or optimizing performance measurement processes. 

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will: 

• Standardize operational planning & monitoring of the various services provided by Infrastructure Operations 
• Lead the set up, management and close out of work orders for each operational season 
• Prepare monthly SKF, order number and labour hour reports by pulling relevant data from SAP 
• Assist the section transition to Enterprise Commons, including SAP HANA 
• Develop section level KPIs that align with Branch level KPIs 
• Conduct trend and variance analysis using statistical mapping/mathematical tools Analyze available data to develop dashboards, data visualizations, graphical models and reports to provide the pulse of operations 
• Monitor operations' service levels and delivery to produce daily, weekly, monthly and annual reports 
• Liaise across organizational departments to identify SMEs and gather information to propose business cases for continuous improvement 
• Develop responses to Council's request for information or recommendation based reports 
• Support the engagement of targeted SMEs, internal and external stakeholders to gather relevant data 
• Synthesize the data gathered into accurate and meaningful insights recommendations 
• Produce Council reports focussed on citizen experience and industry best practices 
• Compile supporting documentation and develop presentation materials 
• Lead integrated teams and manage approved continuous improvement projects end-to-end 
• Analyze system data to produce current state snapshot and develop a roadmap to future state (gap analysis) Lead and direct cross-functional meetings to collaborate with SMEs, internal and external stakeholders 
• Perform hot spot mapping for pilot projects 
• Develop project documentation including scope, reports, presentations, new policy proposals, process flow diagrams, etc. 
• Manage the implementation of data collection tools and processes 
• Perform other related duties as required

Qualifications

• University degree in Science, Engineering, Business Administration, Statistics, Mathematics, Commerce, Political Science or a related field
  OR
• Equivalent supporting education/training in organizational development, leadership, process improvements, business analytics, strategic planning, change management 
• PMP (Project Management Professional) certification an asset 
• Minimum 2 years experience in: 
  • Process standardization, development and/or stakeholder relations 
  • Support the facilitation of multi-stakeholder technical or operational groups 
  • Project management, research, strategic-thinking, report writing, business case development 
• Strong analytical skills 
• Strong communication skills, both verbal and written 
• Strong relationship-building and interpersonal skills, both internally and with external vendors and stakeholders 
• Strong strategic thinking, decision making and ability to assess risks 
• Proficient computer skills; experience with Microsoft Office Suite, Google/Gmail/sheets, Tableau, FME, SAP, POSSE,GIS software, and JavaScript programming language would be considered assets 
• Advanced level knowledge of primary and secondary research methodologies 
• Strong project management ability 
• Train in Standard First Aid and CPR or evidence of being registered is considered an asset 
• Valid Alberta Class 5 driver's licence (or provincial equivalent). Must arrange own transportation to be reimbursed in accordance with the City of Edmonton policy which may require business auto insurance
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested 

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95.

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact [email protected].

Hours of Work: 40  hours per week; Monday to Friday
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Note: Testing may be done to evaluate knowledge, skills and abilities.

Note: As per the City of Regina's Criminal Record Check Policy, the successful candidate is required to provide a satisfactory criminal record check.

Note: Successful candidates will be required to provide proof of acquired education.

Job Summary:

Administration and Support of the Corporation's Enterprise Unix Server Systems, Software’s, Data, Hardware, Peripherals and Network Devices.

Major Responsibilities:

• Performs operational support of *nix Infrastructure, Operating Systems, Software and Hardware, using various monitoring and diagnostic tools. Liaises with End Users, Technical staff, and Vendors to resolve various problems.
• Monitors Enterprise Systems Availability, Hardware, System Software, Business Applications, Performance, Capacity, and Network usage. Ensures pro-active action is taken to prevent downtime to the production systems and solutions and provide an uptime of 99.9 percent.
• Responds to user inquiries, investigates, and analyzes problems. Develops technological solutions and action plans that are feasible and cost effective.
• Participate in implementation of new projects. Determine Requirements, Research, Evaluate, Recommend, Design, Implement, and provide Ongoing Operational Technical Support for the solution. Document the solution and train peers.
• Provides operational support in the assessment and implementation of upgrades and/or enhancements to the existing systems.
• Implements and recommends Security procedures and Processes at enterprise level to protect the integrity of corporate business applications and data access.
• Performs and monitors enterprise system Backup and Recovery procedures.
• Reviews the effectiveness of operational standards, procedures and processes and recommends changes.

Key Qualifications:

1. Experience with Backup solutions and technologies. Analyzing backups for successful completion and performance. Take remedial action for failures.
2. Configure and manage Backup Policies for new and existent backup clients.
3. Experience with computer operating systems such as, IBM AIX, Redhat Linux, and Oracle Linux.
4. Experience troubleshooting incident reports and assisting with their resolution and clearly communicating the means to resolve incidents and/or enhance applications or systems.
5. Experience with project methodology and various levels of system/application testing.

You must have:

• Strong knowledge of *nix Server Operation Systems, Hardware, Software, and backup.
• Knowledge and understanding of Virtualization, Cloud, Networking and Storage concepts.
• Knowledge of latest virtualization technologies (KVM [ Linux] and LPAR’s/ VIO Clients [AIX])
• Knowledge of DevSecOps. Ansible
• Knowledge of ITIL methodology
• Strong analytical problem-solving and troubleshooting skills
• Excellent communication skills both verbal and written
• Strong customer service orientation
• Highly motivated, ambitious, and organized.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Your future role on our team

You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement and optimize complex IT solutions in support of operational activities. As such, you’ll manage a team of five people and ensure optimal coordination among management, operational managers and the IT team in achieving strategic objectives. You’ll also help with strategic planning of innovation activities and laboratories in order to make them operational.

With us, you’ll get the opportunity to...

Operations management

• Prepare project plans and workflows, then prioritize and delegate work to ensure objectives are met.
• Lead the entire project life cycle, from kick-off to testing, deployment and operation.
• Manage risks and interdependencies and optimize the flow of improvement initiatives for infrastructure and application development.
• Conduct work meetings with clients to fully understand and prioritize their business needs.
• Advise internal clients and propose solutions to various needs and problems.
• Improve products and services from the product portfolio throughout the application life cycle (finance, user experience, efficiency, simplification, technical performance, cybersecurity, obsolescence, etc.).
• Influence stakeholders to ensure products and applications meet business needs and are aligned with corporate objectives.
• Write follow-up reports, manage change requests and ensure project profitability.
• Manage project budgets, risks and schedules (deliverables, milestones, dates).
• Work proactively with other teams to establish and maintain effective relationships with stakeholders and respond to internal client requests and concerns.
• Assume a leadership role as required to align infrastructure and application platforms.
• Coordinate activities with external suppliers involved in selected solutions.
• Participate in the profitability analysis (business case) for certain projects, if required

Planning

• Define, prioritize and manage the product and application portfolio in collaboration with internal clients and in line with business objectives.
• Work with IT management, suppliers and internal clients to identify optimization and improvement opportunities for the organization.
• Actively participate in portfolio governance to ensure that value-driven investments are prioritized across the firm.
• Manage the allocation of budget allowances for operations and product/application development.

Human resources management

• Coordinate and engage a five-person team of IT analysts and developers to ensure progress and delivery of products to agreed deadlines, quality and processes.
  
• Manage and coach team members in carrying out their activities, developing their skills and updating their expertise.

Do your qualities and values match our corporate culture?

• Entrepreneurial spirit
• Results-driven
• Desire to motivate and train colleagues and internal clients
• Thirst to learn and excel
• Eco-mindful
• Desire to be in the thick of the action
• Ability to see beyond established standards
• Rigorous and ethical

Summary of certifications and job requirements

• University degree in Information Technology or Administration (specializing in information systems or security), or a combination of education and experience deemed equivalent
  
• At least five years of experience as a product manager
  
• Relevant experience in coordination or team management
  
• Proven experience in project management as well as budget and cost control
  
• Bilingual (English and French)
  
• Leadership and team spirit
  
• Strong aptitude for problem-solving and priority management
  
• Ability to work well under pressure
  
• Excellent communication skills
  
• Asset: Knowledge in cybersecurity (Agile and .NET)
  
• Asset: Experience in a consulting engineering environment

At BBA, you get many benefits

• Flexible schedule – Presence at the office and working from home
• A caring environment where everyone’s ideas are listened to and where there’s no sense of hierarchy
  
• Friendly, eco-mindful and high-tech workspaces
  
• Access to an annual premium program for regular employees
  
• A vibrant social club with something for everyone
  
• A collaborative team that shares its ideas and knowledge
  
• A corporate culture that values expertise

As a QA Engineer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution, validating, and assuring deliverable quality. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Is this role right for you? In this role you will:

• Actively seeks new and innovative technologies that will drive automation testing adoption in all levels of the organization
• Provides test automation framework training to development teams
• Maintain existing automation framework and create new frameworks as required
• Provides recommendations and design solutions to improve quality across the organization
• Creates, socializes and implements on technical roadmaps
• Work with technical and business teams to identify, action, and measure opportunities to create capacity and efficiencies that will enable teams to deliver faster and with high quality
• Coaches and mentors to support career development and personal growth
• Actively participates in knowledge exchange forums 
• Participate in positively transforming the culture to one focused on engineering, feedback, and sustainable outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have 3 or more years of experience in software development and automated testing tools
• You have a good understanding of software testing methodologies (functional vs non-functional testing)
• You have experience working in agile teams either using Scrum or Kanban.
• You are capable of executing QE activities within sprint and work closely with development and business teams to plan, report, prioritize and drive continuous improvement
• You have experience with cross-browser and cross-device testing for web and mobile applications
• You have experience working on automation frameworks for mobile and web applications using Appium and Selenium
• You have strong coding skills with any of the following technologies: Java, JavaScript, Python, etc.
• You have experience with version control systems (Git) and CI/CD tools (Jenkins)
• You have experience with testing REST API and are proficient in use of API testing tools – Postman and Swagger
• You have hands-on experience with identifying defects, minimizing steps to replicate and log issues into a defect tracking tool (JIRA or similar ticketing systems)
• 2-3 years of prior working experience within Automation testing using Selenium.
• Experience planning, leading, and prioritizing work in order to achieve organizational objectives and goals.
• Working knowledge of complex systems, and demonstrate the ability to break down large complicated problems into manageable pieces of work.
• Experience in mentoring team members in leading edge techniques and practices.
• Experience in working in a highly disciplined and collaborative manner as a part of an agile team.
• Experience with Test Automation tools, and modern test practices.
• Knowledge of modern architectural best practices and principles.
• Ability to conduct and collaborative modelling sessions using Agile techniques.
• Ability to effectively communicate across organizational levels and functional boundaries.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

***This is a 14 month contract opportunity***

The goal of the innovation hub at Scotiabank with a clear and well-supported mandate to transform the way banking
technology is delivered, by re-imagining the customer experience to deliver new digital value propositions. We have the
support and experience of one of the world’s largest banks behind us and a talented and growing team of industry
leaders driving us forward.

Do you want to help us reinvent how people bank? At Scotiabank, we are passionate about
transforming the customer experience.

We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous,
versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to
get things done.

By joining our team you will make an impact on our customers, the banking industry, and ultimately the world.
 

Is this role right for you? In this role you will:

• Conduct remote and in-person usability and user research using a range of methods.
• Drive inclusiveness in principle and practice.
• Conduct usability testing to ensure that our products work for everyone.
• Participate in project kickoffs, design critiques and ideation sessions. Use these and other opportunities to share findings and insights from research, and share key feedback from users.
• Incorporate a “continuous discovery” approach to informing and guiding product design and development.
• Work with project teams to help determine research needs, identify the most appropriate methods, create protocols and plans, generate recruitment screeners, moderate sessions, analyze results, compile reports, and present findings.
• Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions.
• Generate insights that fuel ideation.
• Evaluate designs through testing, reviews, and critiques.
• Conduct research using a range of qualitative methods.
• Work cross-functionally with design, product management, data science, content strategy, engineering and marketing
• Support other researchers on the team.
• Advocate for the people who use our products.
• Contribute to the conversation around best practices around how to build the best software for customers.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Research experience in a product development or service design context.
• Hands-on experience gathering requirements, prioritizing, planning research, identifying and recruiting the perfect participants, gathering data, analyzing & summarizing results, and sharing findings.
• Comfort making design recommendations based on research and best practices.
• Familiarity with combining qualitative and quantitative data.
• A desire to continually experiment with and develop new methods. 
• Examples of how you influenced teams or companies to become more people-centred.
• A love of asking questions, seeking answers, and working with others to solve difficult design problems.
• Hands-on experience with Adobe Analytics or Google Analytics, and using these tools to add insight to research studies.
• Spoken at conferences or written about research, UX, design, or strategy.
• Experience measuring or demonstrating the impact of research and design (ROI).
• Taught research methods in any context.
• Explored non-traditional recruitment pools for research.
• Experience using empathy labs in a UX research context.
   

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 
 
Working location condition: Hybrid 
 
#LI-Hybrid 

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.