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Reporting directly to the Associate Director, Credit & Trade Deductions, the OS&D (Overages, Shortages & Damages) Clerk will be responsible for working with a team to resolve all overages, shortages & damages claims and investigations on behalf of the organization. This individual will be required to work with all internal departments as well as retailers, carriers, brokers as part of regular investigations. This role impacts all areas of the business and requires a high level of attention to detail. The role will be based our of our Markham office.

Responsibilities include:

Manage a high volume of OSD&D items and provide a resolution to retailers, carriers, customers etc. as well as internal teams, brokers.

Liaise with different internal departments, external clients and brokers

Investigate claims for refusals, overages, shortages, damages to find root cause

Work with all carriers, warehouse and internal teams to resolve issues

File claims with carriers

Ability to be resources and proactive in dealing with issues that may arise

All duties are extremely critical, time sensitive and requires a high level of diplomacy

Maintain clear documentation for all claims & investigations

Ensure compliance with company processes & procedures

Required Skills:

Minimum 1 year OS&D experience, preference in the transportation industry

Ability to work effectively in a team environment

Ability to work effectively under pressure

Strong multi-tasker with ability to prioritize and re-prioritize as task importance changes

Strong Microsoft Excel skills – vlookup, pivot table ect.

Strong problem-solving skills. Ability to be creative and innovate in solutions.

Ability to perform in a fast-paced environment

Excellent verbal & written communication

Team player with a can do attitude

What’s In It For You…

Great team dynamic and a tight knit company culture. One of the most important factors in

choosing your next role is the people you work with and our people are AWESOME!

Flexible work environment. Ability to work from home 2-3 days per week.

Competitive compensation package (salary & bonus). We get it – money isn’t everything, but it’s

still a very important factor.

Benefits – Health & Dental, Life Insurance, Disability Insurance, Parameds – Massage!

Pension Matching (after 1 year – employees put in 5% and TLS matches with 5%)

Tuition and professional fees reimbursement.

Summer Hours Program – who doesn’t want to leave early on Fridays to spend more time with

friends and family while the sun is shining.

To apply for this position please send your resume to: [email protected]

Job Summary

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone

• Reviews, researches and/or enters data in various systems to support respective functional area

• Compiles data and provides various regular and adhoc reports to management for review and determination

• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues

• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:

Additional Quality Assurance/Loss Prevention essential functions:

• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer

• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day

• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy

• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review

• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:

• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager

• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system

• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues

• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review

• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Previous clerical or customer service experience preferred

Required Skills, Abilities and / or Licensure

• General business skills such as typing; data entry and review; and use of phone, copier, and fax

• Software skills, including use of Microsoft Office software and web-based applications

• Customer service skills necessary to effectively and professionally respond to requests

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Address: 2000 Chemin St Francois
City: Dorval
State: Quebec

Other Job Description Information

Part Time permanent position
Must be bilingual
Must be available to work Tuesday-Saturday 16:00 to 21:00
Must be available to work weekends and peak period based on operational needs.

EEO Statement: FedEx Ground is an equal opportunity employer

Job Information

GNWT Inquiries

WHAT YOU WILL NEED TO SUCCEED:

• The ideal candidate will have demonstrated knowledge of administration processes and preferably within a professional services environment. 
• They will have strong diplomatic, negotiation and conflict resolution skills. 
• They must possess excellent communication and interpersonal skills to work with internal and external contacts.
• Must possess a high level of morale judgment for handling confidential information. 

RESPONSIBILITIES:

• Manage Work Order System (RealSuite) by updating the status of work orders and /or completing same 
• Support in fulfillment of new requests, along with guard extensions.
• Ensure that work order process is being followed per guidelines.
• Document all requests for guard and mobile service. 
• Follow-up on missing work orders number/purchase orders
• Run reports or pull data from Securitas Mobile Vision as required
• Collaborate with NAM on projects and assist in management project timelines.
• Produce and modify quotations in response to a request from a project manager.
• Complete and maintain Job Log for all service requests sent internally or subcontractors.
• Note any alarm trends identified and report to National Accounts Manager 
• Assist in promoting client satisfaction. 
• Knowledge of Microsoft Office applications including excel. 
• Bilingual in French, an asset
• Other duties as assigned.

QUALIFICATIONS:

• Post-secondary diploma in Business or related field is required.  
• 3 years of experience in an administration and operational experience, preferably within the Security industry.

The posting will remain open until filled.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities, and persons with disabilities.

Jelly Marketing is looking to add an Admin and Office Coordinator to our high-energy team of go-getters, storytellers, and experts in all things digital. The ideal candidate would consider themselves a hospitable, welcoming, detail-oriented communicator with a knack for keeping things and places organized and efficient. If this sounds like it could be an expansion of your Instagram bio, we’d love to hear from you.

As the Admin and Office Coordinator, you will be the point of contact for visitors to our office and provide administrative support to Jelly’s Partners. You will handle the flow of people through the business and ensure that all front desk responsibilities are completed accurately and delivered with a high degree of quality and accuracy. The position requires strong computer skills and experience with the Microsoft Office Suite, with particularly high competence in Word and Excel.  This candidate must be able to both manage a dynamic workload as well as focus for extended periods of time on singular tasks.

Location: Fort Langley, BC
Reports To: Director of Operations and Personnel

Required Skills and Attributes:

• An eye for detail
• Experience in administrative duties
• Excellent written and verbal communication skills
• Excellent planning, organization, and time management skills
• Self-motivated, team player who thrives in a fast-paced environment

Primary Responsibilities: 

• Answering all incoming phone calls, taking and delivering messages with high level of accuracy, warmth and professionalism. 
• Greeting and hosting all incoming visitors in a friendly and warm manner: offering tea, taking coats etc 
• Assisting Director of Operations and Personnel with internal projects and tasks including but not limited to: scheduling meeting spaces, group hosting, staff meetings, team building activities, shipping and receiving, invoice filing, data entry, special occasions and other administrative support 
• Assisting the Principal with tasks related to business development including but not limited to: research, reporting, data entry and compilation etc 
• Daily organization and administration of communal spaces, reception, etc 
• Weekly inventory of communal resources: kitchen, office, etc. 
• Weekly purchasing of necessary supplies 
• Regular care for all plant life. 
• Other duties as assigned

Additional requirements:

• Personal smartphone
• Personal vehicle

Salary Range:
$45,000 – $55,000 plus bonuses upon meeting eligibility criteria

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’

Physical Requirements:

• The candidates should be able to work under pressure
• The candidates should be able to work with attention to detail

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to review, evaluate and implement new administrative procedures
• The candidates should be able to establish work priorities and ensure procedures are followed and deadlines are met
• The candidates should be able to carry out administrative activities of establishment
• The candidates should be able to administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
• The candidates should be able to co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• The candidates should be able to assist in the preparation of operating budget and maintain inventory and budgetary controls
• The candidates should be able to oversee and co-ordinate office administrative procedures, assemble data and prepare periodic and special reports, manuals and correspondence

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

**This Posting is for 4 full-time temporary positions ending April 30, 2025**

The Edmonton Police Service requires four self-motivated and energetic Records Management Clerks in the Digital Information Management Unit. Responsibilities of this position include:

• Review, sort and prepare reports for imaging.
• General file maintenance.
• Data entry for tracking imaged documents.
• Conversion of paper documents to electronic images using Kodak imaging software, including batch capture, quality control and verification of documents to protect the integrity and authenticity of records.
• Uploading and using custom software to link images to proper occurrences on a Records Management System (RMS).
• Maintain appropriate workflow to meet the Edmonton Police Service’s requirements.
• Performing other related duties as required.

Qualifications

• Completion of the twelfth (12th) school grade including business subjects related to word and information processing or completion of an appropriate certificate program from an approved business school/college, supplemented by training in microcomputer applications.
• A minimum of two (2) years diversified word and information processing experience.
• Able to meet the physical demands of the position, including lifting and moving boxes weighing up to twenty (20) kilograms.
• Able to process a high volume of work efficiently and accurately under the pressure of a fast-paced work environment.
• Proven verbal and written communication skills and interpersonal skills.
• Able to work independently, to exercise sound judgment, and to maintain effective working relationships.
• Strong computer and MS Office skills.
• Scanning/imaging and micrographics experience an asset.
• Experience in a police or records environment would be considered an asset.
• Knowledge of police applications including CAD, CPIC, JOIN, and Niche would be considered an asset.
• Applicants may be required to undergo a knowledge or skills assessment test.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:

40 hours per week, Monday through Friday.

Salary Range:

21B, Salary Grade: 007, $22.36 - $27.76 (Hourly), $1,788.90 - $2,221.1250 (Bi-Weekly), $46,689.77 - $57,973.32 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
 
General: 

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• Include a current resume and covering letter with your online application.
• This position requires an on-site presence and remote work is not available at this time. 

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the Provinces.  Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: VH  

Classification Title: Word/Data Proccessing Clerk II
Closing Date: Apr 17, 2024 11:59:00 (MST)
Number of Openings (up to): 4 - Temporary Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Central Registry Unit Offsite Location, 17406 116 Avenue Edmonton T5S 2X2

If you are looking for an employer who has large-scale international engineering projects to offer you. If you want to make a difference with a multitude of communities by improving their daily lives. If you want to join an inclusive and diverse team that you can count on ... then we are the right employer for you.

Your role in the team

You will have to:

• Provide administrative support to directors and teams in engineering projects;

• Drafting, correcting and lagging documents (letters, minutes of meetings, visit reports, monthly reports and quotations) according to company standards and templates and maintain quality results;

• Enter, correct and revise the texts of proposals to ensure that they comply with the specifications of invitations to tender and qualification requests;

• To ensure the numbering, classification and archiving of computer and paper files relating to project engineering documents, such as reports, plans and quotations;

• Organize, maintain and maintain various documents (corporate, project records);

• Layout documents in accordance with the procedures established by the undertaking and ensuring their quality of presentation;

• Replace the reception for the reception for the reception of visitors on Mondays and Fridays.

Why choose AtkinsRes as an employer?

Because we offer, among other things:

• The opportunity to work on varied and large-scale projects both internally and externally;

• A stimulating living environment where personal and work-life balance is important;

• Access to a range of diversified training focused on development and the interests of each;

• A competitive wage, flexible social benefits, a shareholding scheme and a defined-contribution pension scheme;

• A working environment focused on health and safety.

The Administrative Assistant (ad) wanted

• Holds an A.E.C., a D.E.C. in office automation, a PED in secretarial or any other training with experience in the field;

• Has relevant experience in an administrative role;

• Excellent knowledge of the advanced functions of the Office suite software (Excel and Word);

• Is able to communicate in French and English (Oral and Writing);

• Demonstrates good stress management, organizational sense, rigour and facilitated teamwork and collaboration.

Are you interested in the challenge? Don't wait any longer. Send us your CV and join us in shaping a better future for our planet and its people.

As a Branch Systems Administrator/Branch Operations Assistant you will contribute to the effective functioning of the branch team by ensuring that all workstations, voice communications and multi-functioning devices are running effectively. 

IS THIS ROLE RIGHT FOR YOU

In the role you will:

• Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff
• Ensure all technology is running at maximum efficiency
• Be instrumental in management of the daily administrative operations of the branch
• Manage client account activities and ensuring compliance standards are met
• Act as first point of contact for clients arriving at the branch
• Provide basic-level training on all applications to branch employees
• Escalate issues to internal and external providers 

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

• Strong organization with the ability to manage multiple priorities
• Excellent verbal and written communication skills 
• Provide excellent service in a professional and respectful manner.
• Knowledge of Microsoft systems: Word, Excel and PowerPoint
• Familiarity with various operating systems and platforms. 

WHAT’S IN IT FOR YOU

• At ScotiaMcleod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcleod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• You will join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, and curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Area of specialization: Occupational health and safety

Other Requirements:

• The candidates should be dedicated team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to supervise other workers, determining and establishing office procedures and routines
• The candidates should be able to schedule and confirm appointments, answer the telephone, relay telephone calls and messages, and respond to electronic inquiries
• The candidates should be able to compile data, statistics, and other information, order office supplies, and maintain inventory
• The candidates should be able to open and distribute regular and electronic incoming mail and other material, co-coordinate the flow of information, and set up and maintain manual and computerized information filing systems
• The candidates should be able to type and proofread correspondence, forms, and other documents, respond to employee questions and complaints, and recruit and hire workers, carrying out related staffing actions
• The candidates should be able to plan, develop, and implement recruitment strategies, manage contracts, and oversee training and development strategies
• The candidates should be able to maintain and manage a digital database, establish and implement policies and procedures, and assign, coordinate, and review projects and programs
• The candidates should be able to oversee payroll administration and advise senior management, showcasing a comprehensive skill set in office management and administration

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]