281 Jobs Found
Operations Manager Full-time Job
Management QuébecJob Details
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.
This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.
How You’ll Help:
- Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
- Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
- Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
- Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
- Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
- Recognize problems and work with others towards a practical and speedy resolution.
- Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
- Other related duties related as may be required.
Your Skills and Experience:
- Post-secondary education in transportation or logistics preferred. A suitable level of practical experience may be considered in lieu of education.
- Trained in the Transportation of Dangerous Goods
- WHMIS certified.
- 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
- Experience leading a team of front line employees, managers, and supervisors
- Contributing to the development of and managing to an annual operating budget.
- Strong leadership skills, including the ability to get things done through others and people development.
- Computer skills with MS Office products and web based programs. Experience with AS400 a definite asset
- Safety oriented
- Good communication skills, verbal and written
- Strong problem solving skills
- Customer oriented
- Ability to multi task and prioritize workload
- English, other languages an asset
- Bilingualism in English and French required for terminals located in the Province of Quebec.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Operations Manager
Day & Ross Inc.
QuébecManagement Full-time
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Operations Manager Full-time Job
Management QuébecJob Details
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.
This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.
How You’ll Help:
- Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
- Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
- Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
- Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
- Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
- Recognize problems and work with others towards a practical and speedy resolution.
- Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
- Other related duties related as may be required.
Your Skills and Experience:
- Post-secondary education in transportation or logistics preferred. A suitable level of practical experience may be considered in lieu of education.
- Trained in the Transportation of Dangerous Goods
- WHMIS certified.
- 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
- Experience leading a team of front line employees, managers, and supervisors
- Contributing to the development of and managing to an annual operating budget.
- Strong leadership skills, including the ability to get things done through others and people development.
- Computer skills with MS Office products and web based programs. Experience with AS400 a definite asset
- Safety oriented
- Good communication skills, verbal and written
- Strong problem solving skills
- Customer oriented
- Ability to multi task and prioritize workload
- English, other languages an asset
- Bilingualism in English and French required for terminals located in the Province of Quebec.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Operations Manager
Day & Ross Inc.
QuébecManagement Full-time
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Store Manager Full-time Job
Management NepeanJob Details
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
What does it mean to join our Rogers Team?
At Rogers, our retail team is the heart of our success. We embrace the latest technology and content, and we strive to bring that experience to life with our customers. Our Store Managers inspire their team to deliver an exceptional and consistent customer experience.
As a Store Manager, you can expect to:
- Coach, develop and retain a high-performing sales team with a strong focus on customer experience
- Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
- Focus on performance to meet and exceed local/regional business objectives
- Invest in the growth of employees through various of world-class development programs
- Participate in community events and outreach efforts to support local small businesses
- Exercise autonomy to operate your store like a business, curating solution-based experiences
What’s in it for you:
- Competitive compensation plus lucrative management bonus program
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and support benefits- 100% coverage
- Employee and Family Assistance Program benefit
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Career growth and development opportunities
What we’re looking for:
- A progressive thinker with a desire to innovate and share ideas that have real business impacts.
- An ability to deliver on business plans to meet regional, and store targets
- A leader who fosters collaboration and passion for leading and inspiring teams
- An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
- You meet the minimum age of majority (varies by province)
Proficient knowledge of French is required for positions in Quebec
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.
Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1379 - A Woodrofe Ave (469), Nepean, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Store Manager
Rogers
NepeanManagement Full-time
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Dock Supervisor Full-time Job
Management EdmontonJob Details
As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance.
How You’ll Help:
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.
- Communicates monthly performance stats to the team to help measure, develop and improve operational performance.
- Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
- Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
- Hold effective, weekly toolbox meetings and ensure safety issues are addressed.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure the AM schedule for the terminal is followed.
- Works with the Operations Manager to track monthly performance stats for the dock
- Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
- Other duties related to dock operations as may be required.
Your Skills and Experience:
- Post-secondary education, preferably in operations, logistics, or business
- An equivalent combination of education and experience may be considered
- Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations
- Previous leadership experience and/or experience in the transportation industry are strong assets
- Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
- Advanced communication skills, particularly verbal
- Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners. Experience using AS400, a strong asset
- Strong interpersonal skills including customer focus
- Results driven
- Appropriate sense of urgency
- Strong sense of safety; training and experience in similar safety sense environments a strong asset
- Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset
- English, other languages an asset.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dock Supervisor
Day & Ross Inc.
EdmontonManagement Full-time
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Operations Coordinator Full-time Job
Management KelownaJob Details
The Role:
We are looking for an Operations Coordinator to join our team. Our Operations Coordinator plays a critical role in ensuring that our organization runs smoothly and efficiently, allowing us to achieve our goals and objectives. This role will be responsible for supporting our Canco Gas Bars and Stores in their day-to-day operations, planning and scheduling our maintenance activities, and tracking overall compliance KPI’s.
Responsibilities:
- Managing and overseeing policies and procedures:
- Ensuring compliance with health and safety regulations:
- Supporting with new store openings:
- Maintaining records and documentation:
- Collaborate with internal and external stakeholders and ensure alignment:
- Drafting documents and presentations
- Oversee resource allocation, including personnel, equipment, and materials:
- Monitor and analyze key performance indicators (KPI’s):
- Identify and mitigate risks that could impact company’s operations:
- Analyze existing processes and identify areas for improved efficiency:
- Identify new opportunities for growth and innovation:
- Manage budgets and financial forecasts:
What You Bring:
- Bachelor’s degree (or equivalent) in Operations Management, Business Administration, Finance, or related field
- 3+ years of proven experience in an Operations role
- Strong organization skills
- Strong budget development and oversight skills
- Strong analytical and problem skills
- Strong work ethic and attention to detail and accuracy
- Excellent verbal and written communication skills
- Excellent Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)
Salary Range: $55,000.00 - $60,000.00 per year
This role is a Permanent Full-Time position at our Kelowna BC Head Office
Operations Coordinator
Canco
KelownaManagement Full-time
55,000 - 60,000
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Operations Supervisor Full-time Job
Management BurnabyJob Details
As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.
How You’ll Help:
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.
- Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager.
- Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
- Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
- Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
- Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure the schedule for the terminal is followed.
- Work with the Terminal Manager to track monthly performance stats for the dock.
- Other duties as required
Your Skills and Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Forklift certified
- Trained in the Transportation of Dangerous Goods
- WHMIS certified
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Minimum of 5 years’ experience in a terminal setting, preferably in the transportation industry.
- Experience leading a team of front line employees, managers, and supervisors
- Contributing to the development of and managing to an annual operating budget.
- Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
- Advanced communication skills, particularly verbal
- Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
- Strong interpersonal skills including customer focus
- Results driven
- Appropriate sense of urgency
- Strong sense of safety; training and experience in similar safety sense environments a strong asset
Knowledge of industry-related equipment, including forklifts, lift jacks, trailers
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Operations Supervisor
Day & Ross Inc.
BurnabyManagement Full-time
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Operations Supervisor Full-time Job
Management FrederictonJob Details
Hartland, NB
The Operations Supervisor is responsible for leading the Truckload planning group and company drivers to ensure the movement of loads and trucks in a defined geographical area, while ensuring the safe efficient on-time movement of all customer loads. This will be accomplished by working collaboratively with the Linehaul, Local P&D, Customer Service and Terminal teams.
Accountable for ongoing training and development of the Planning team, onboarding and training of new staff, ensuring day to day functions of the Planning team are accomplished, scheduling and assigning personnel.
How You’ll Help
- Manage and make decisions referring to Load Assignment / Power Board, on-time performance and the movement of freight to maximize service and efficiency (empty miles / reduced selling / trailer utilization)
- Foster positive working relationships by promptly replying to inquiries and working collaboratively across functions.
- Work with Planners to assist and guide with resource assignment and any network issues.
- Work with Local P&D and terminal staff to coordinate on time performance.
- Work with drivers and brokers to ensure on time pick up and delivery.
- Serve as an escalation point of contact for drivers.
- Review truckload issues and resolutions.
- Monitor network; identify and escalate and solve service issues.
- Liaise with terminals and customers updating daily ETAs.
- Review and complete daily TL on-time reports; escalate issues to Broker Services team and Planners.
- Assist with overflow phone calls.
- Scheduling of Planners / Dispatchers vacation time.
- Support Operations by covering for planners during vacations / absences.
- Be liaison between TL Customer Service and the TL Planners
- Other related duties as may be required.
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education in logistics or business administration.
- A suitable combination of education and experience may be considered.
- Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry.
- Prior experience with TruckMate and PeopleNet an asset.
- Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs.
- Strong customer service focus, and relationship building skills.
- Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience.
- Troubleshooting and problem-solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
- Strong organizational and time management skills, including the ability to work under pressure in a fast-paced deadline-driven setting.
- Ability to multitask and prioritize in a deadline driven environment, appropriate sense of urgency.
- Ability to collaborate with others to meet customer expectations.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Operations Supervisor
Day & Ross Inc.
FrederictonManagement Full-time
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Service Manager Full-time Job
Management MonctonJob Details
TheService Managercontributes to the success of thePepsiCo Beverages Canadaby selling our service to gain a competitive advantage, improve cost and productivity and tolead our people
Responsibilities
- Ensures all routes are run and every stop is serviced every day
- Ensures that gate scan procedures and daily manifests are followed
- Achieves productivity targets and cost per unit (CPU)
- Meets customary service needs and market place execution by achieving our service level goals
- Builds individual and organizational capabilities
Qualifications
Technical Skills
- Forecasts labor needs, staffs for the work, schedules the work
- Captures and tracks critical performance data to meet all time and quality standards
- Understands customer's business and balances gesture needs with "cost to serve" standards
- Teaches and builds our service advantage
- Coach and develop team (route rides audits)
- Teaches safe work practices (vehicle accidents, injuries)
- Manage regulatory compliance (Driver Qualification Files, hours of service, Vehicle Condition Report, hazmat
Leadership Behaviors
- Leverages understanding of key business drivers to get results
- Sets and measures productivity and service targets to drive accountability and execution
- Maintains focus and overcomes obstacles until goals and commitments are met
- Provides coaching and development to build current and future capability
- Understands the interdependencies across functions and builds partnerships in order to reach win/win solutions
Education and certifications
- Bachelor’s Degree
Work experience
- A minimum of 2 years of fact-based direct selling experience
- Previous supervisory experience preferred
- Previous consumer packaged goods experience preferred
Skills and Capabilities
- Ability to work a flexible schedule including early mornings, evenings and /or weekends.
Service Manager
PepsiCo
MonctonManagement Full-time
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Director, Product Management Full-time Job
Management TorontoJob Details
We are currently growing our Smart Energy (SE) team and are seeking a self-driving product manager with the business acumen to help drive the growth and shape the future of a collaborative, high performance, growth-oriented business unit.
About this Opportunity
We are looking for a passionate and results-oriented manager to be part of our global Advanced Technology Solutions organization. The Director, Product Management will drive and support the growth and performance of the SE business by enabling best practices in Offering Management, Market Opportunity Identification/Validation, and Product Definition/Development.
The Energy market is complex and evolving, and customer requirements are ever-changing. We're seeking a highly motivated and savvy business leader to build high performing teams and influence stakeholders to attain and grow multiple accounts across the energy ecosystem. Critical activities and abilities will include developing specific market strategies and leading the extended organization to develop products and service offerings in support of the Smart Energy strategy.
This role is a prime development opportunity for those interested in developing their entrepreneurial and business skills, while shaping the future of a high-growth business unit.
Job Overview
- Define the power product portfolio for strategic growth & profit, in alignment with SE strategy.
- Develop product and service offering positioning, differentiation, and value propositions, along with go-to-market strategies.
- Developing market requirements and new product proposals for the Project Approval Process for new product introduction.
- Work with stakeholders to execute strategy deployment.
- Work with all functions and suppliers to drive product development timelines.
- Advise channel activities such as new product launches and promotions/events.
- Analyze market size/growth, technology trends, channel and customer segment needs.
- Understand competitors and identify strengths/weaknesses/opportunities/threats.
- Conduct market evaluation and analysis; understand/evaluate customer buying behaviors.
- Actively lead voice of customer activities and insight-gathering process.
- Contribute to SPP/AOP planning processes through business case development.
- Build relationships with strategic customers; serve as a key customer account interface.
- Direct engagement with customers and trade associations at executive levels to expand business engagements
- Development of high-performing, entrepreneurial global account and commercial team, including direct, matrix, and indirect reports
Knowledge/Skills/Competencies
- Specific, proven experience with energy and/or power conversion products, notably variable frequency drives, inverters, EV chargers, and/or battery management systems.
- Strong technical background within market management, product management or product development required.
- In-depth experience and proven skills in financial modeling and analysis
- Strong communication, interpersonal, relationship management and business development skills.
- Strong business-to-business analytical, financial, strategic thinking and marketing skills.
- Self-motivated with the ability to simultaneously manage multiple time-sensitive tasks.
- Demonstrated problem-solving ability, ability to quickly new skills, and global mindset.
- Excellent verbal and written communication skills.
- External focus/product launch experience/experience with customer sales or support.
- Success in managing through influence and persuasion in a high-matrix structure.
- Must be able to successfully operate in a team environment.
- Ability to thrive in fast-paced, results-driven organization.
- Working knowledge of operations, including manufacturing processes, schedules and scheduling requirements, supply chain, product development project management, logistics and product delivery methods.
Physical Demands
- Duties of this position are performed in a normal office environment or manufacturing floor
- Likely there will be a significant amount of travel between customer and Celestica locations
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Above demands are carried out within the local existing Health and Safety guidelines
Education & Experience
Education: Bachelor’s degree in Engineering or Industrial Management, with at least 8 years of experience in Market and/or Product Management. Of those 8 years, at least 3 years managing direct reports.
Industry/Market: Specific, proven experience with energy and/or power conversion products, notably energy generation, energy storage, or distribution systems. Industry recognition and participation in industry alliances desired.
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Director, Product Management
Celestica
TorontoManagement Full-time
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Operations Manager Full-time Job
Management CalgaryJob Details
The Operations Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.
KEY DUTIES & RESPONSIBILITIES
For the assigned portfolio:
Portfolio Management
- Manages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities.
- Responsible for ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed.
- Creates and implements annual facility management plans.
- Collaborates with relevant stakeholders and oversees the implementation of facility-related programs.
- Oversees maintenance and repair activities and performance of internal Technicians and service providers. Ensures work is completed on time, safely and meet quality requirements.
- Ensures all relevant documentations (i.e. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases.
- Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget.
- Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
- Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.
Service Delivery Management
- Responsible for meeting client obligations.
- Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction
- Recommends solutions and implements appropriate actions for issues
- Monitors service delivery performance against established metrics/key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
- Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required.
- Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements.
Risk Management, Emergency Preparedness and Business Continuity Planning and Execution
- Executes emergency preparedness, risk management, disaster recovery and business continuity plans
- Collaborates with relevant stakeholders on incident management-related requirements
Health, Safety, Environment & Security
- Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
- In collaboration with Environmental, Health, Safety and Security Team, administers vendor safety-related accreditation, training and qualification, where required.
- Organizes and facilitates health and safety-related meetings with vendors to ensure ongoing safety compliance.
- Monitors and is responsible for the safe delivery of all work performed within assigned portfolios.
Client Relationship Management
- Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
- Acts as the focal point of escalation for issues pertaining to facilities managed.
Budget Development & Management
- Responsible for meeting budget for assigned portfolio.
- Develops and manages budget for portfolio and project expenses. Collaborates with Finance to ensure affordability, budget management and ongoing profitability.
- Liaises with relevant operations team members and Finance team for reports to monitor expenses.
- Reviews and approves expenditures.
Project Management
- Develops and executes project plans and related estimated costs and budget for assigned portfolio.
- Oversees project delivery.
- Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.
Regulatory Compliance
- Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained
- Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services.
- Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities.
People Leadership
- Responsible for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
- Other duties as assigned.
KNOWLEDGE & SKILLS REQUIRED
- Community college diploma
- Minimum of 5 years of facility management work experience
- Skilled at facility operations and maintenance management
- Highly advanced proficiency with facility equipment and building systems
- Skilled at managing service delivery and meeting client obligations
- Advanced budget management abilities
- Well-developed communication, influence, persuasion and negotiation skills
- Skilled at client relationship management
- Developed people leadership skills
- Advanced vendor management abilities
- High degree of client service orientation and sense of urgency
- Skilled at delivering projects
- Skilled at emergency preparedness and business continuity planning and execution
- Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible
- Expert level knowledge of health and safety requirements. Possesses a high degree of safety mindset
- Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
- Maintains current knowledge of and skilled at implementing facility management services best practices.
- Expert level knowledge of current building standards, code and legislative requirements
Licenses and/or Professional Accreditation
One or more of the following – preferred, with commitment to complete one or more of the following:
- Certified Facility Manager through International Facility Management Association (IFMA)
- Certified Property Manager through Institute of Real Estate Management
- Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)
- Real Property Administrator through Building Owners and Managers Institute (BOMI)
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Operations Manager
BGIS
CalgaryManagement Full-time
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Operations Manager Full-time Job
Management VictoriaJob Details
As an Operations Manager, you will be responsible for overseeing all terminal based Pickups and Deliveries, equipment management and team development. Developing an engaged and motivated team is critical to the success of this role. A motivated, administrative professional with an emphasis on being customer, solution and process improvement focused will be key elements to your success. Building a solid relationship with the brokers with an understanding of the working contracts will be important to having a high success rate with the customers and general satisfaction of the brokers.
You will be a key manager in the terminal and have an important role in the overall success of the operations and will need to work with the other managers as a unified team to accomplish a high satisfaction rate with the customers while maintaining cost. Safety with both brokers and your team will be part of your everyday discussions and you will help maintain the culture of safety first.
How You’ll Help:
- Lead and manage a fast paced and high volume LTL dock operation though a team of supervisors, lead hands, and front line employees.
- Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
- Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
- Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
- Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
- Recognize problems and work with others towards a practical and speedy resolution.
- Backfill the Operations Supervisors at the facilities for vacation, personal emergencies etc.
- Responsible for vendor management for the facilities (repairs, snow removal, janitorial) as well as driver interaction such as broker pay resolution, contract renewals etc.
- Other related duties as may be required.
Your Skills and Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Experience in dealing with brokers or Owner / Operators
- Demonstrated experience in managing and motivating people
- Experience and knowledge of LTL Pick up dispatching and deliveries
- Communication skills - advanced
- Computer skills – accuracy, MS products, AS400, web based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused
- Strong sense of urgency and ownership of deliverables
- Understanding contracts and budgets
- Must have a current forklift certification as well as all other safety training
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Operations Manager
Day & Ross Inc.
VictoriaManagement Full-time
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Business Analyst Full-time Job
Management SurreyJob Details
Background Screening Requirement:
- Enhanced Criminal Record Check (every 5 years)
- Credit Check (every 5 years)
- Identity Verification
- Education Verification
- Employment Verification
- References
What's the job?
As the Business Analyst, you play a key role as subject matter expert and technical advisor for various strategic initiatives at CCS. This role facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. The Business Analyst manages the requirements development process by eliciting, analyzing, specifying and verifying multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements.
What else will you get to do every day?
- Presents ideas in a focused and concise manner. Ability to create compelling business justification for recommended direction and design
- Design and document current/future state enabled solutions and drive all relevant business analysis to ensure the most effective recommendations are made for successful solution and project plan completion.
- Accurately translates business requirements into functional requirements, including aptitude for interpreting technical documentation and authoring or updating documents as needed (Functional Designs, Business Process Designs) and seen as a cross-functional process and subject matter expert.
- Experience interpreting user needs and working with technical experts to write functional specifications for new systems, systems changes and system enhancements
- Significant and recent experience conducting business process reviews, developing business requirements and functional specifications
- Experience with integrated project team delivery, coordinating deliverables and contributing to strategy/planning with management.
- Experience in working in an SME role for the creation of customized end-user training material both online and in the classroom
- Assist with the definition and continuous improvement of BA processes and interactions with the PMO and IT and make recommendations to improve the overall effectiveness and efficiency of the business.
- Ability to perform root cause analysis
- Significant and recent experience developing business proposals, including cost-benefits/feasibility analysis and ROI to evaluate systems design/enhancement proposals and other business initiatives
- Ability to self-manage projects within tight timeframes and dynamic priorities. Based on experience, can accurately estimate the cost and time to implement functional or business unit-level solutions.
- Work independently and within cross-functional project teams
- The incumbent will possess a unique blend of technical, business, and people skills and excellent problem-solving skills.
Who are we looking for?
- Bachelor's degree or diploma requiring 3-4 years of study in a business or technology field. CCBA or CBAP Certification attained or in progress is an asset.
- Minimum 4 years experience in a BA role. Experience within an insurance, wealth management, financial planning and financial institution, or an equivalent combination of education and experience; knowledge of the use of specialized computer hardware and software in the insurance, financial planning, or financial services environment is highly desirable.
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Experience with Waterfall methodology and enterprise project environment,
- Proficient in using MS Office toolset, MS Access, and Visio.
- Advanced ability to manage and prioritize a complex heavy workload with minimal supervision.
- Advanced ability to conduct scope business analysis, including workflow analysis, business information requirements and models.
- Advanced knowledge of and adherence to Systems Life Cycle Methodology.
- Advanced verbal and written communication skills, including writing quality documentation at various stages of SLCM.
- Advanced ability to manage multiple tasks simultaneously.
- Advanced ability to recognize priorities and work to those priorities.
- Ability to travel between the Island and Mainland offices occasionally
Equity, Diversity & Inclusion at Coast Capital
Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.
At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.
Business Analyst
Coast Capital
SurreyManagement Full-time
80,800 - 103,000
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