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As a Client Support Advisor, you will be responsible for delivering exceptional customer service in resolving client inquiries by educating the client and determining the root cause of the issue with Cash Management products and services. Not only will you be positively impacting clients and coworkers through your support and guidance, but you will also be joining a team with a strong focus on career development and learning. If you thrive in a fast-paced environment and are interested in joining one of Canada’s top employers, then this role is for you!

What will you do?

• Responsible for providing 1st level telephone support relating to technical issues, navigational issues and problem resolution to clients using all RBC Cash Management applications
• Act as a 2nd level support for clients using Pay Employee Vendor via Royal Direct relating to token issues and payment investigations
• Escalate complex and/or unresolved issues to the appropriate next level of escalations
• Document all activities to ensure that the client’s history is accurate for the purposes of escalations and trending
• Participate in creating/maintaining a positive team environment where team members give each other support, promote good morale, and co-operation. Responsible for ongoing personal development and information sharing

What do you need to succeed?

Must-have

• Bilingual in French and English
• Exceptional written and oral communication skills
• Flexibility to work anyshifts between 7:30AM and Midnight
• Customer Service experience in a banking or call center environment 
• Strong knowledge of various computer applications combined with the ability to learn new complex systems
• Analytical thinker with a knack for problem solving

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

#LI-Hybrid

#LI-POST

Job Skills

Additional Job Details

180 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Contract (Fixed Term)

Salaried

2024-12-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

What is the Opportunity?

The ICO - Automation & Development Group within Technology Infrastructure is hiring a Full Stack Developer to add to our high-performing (and awesome) team. Our group consists of ICO - Operations team, ICO - project Management team, and your potential new home, our multi-talented Technology Platforms Automation team. Our developers nurture from scratch applications and automate processes that make our Technology Platforms & Risk Management partners' lives easy and more efficient.

What will you do?

• Work within a cross-functional agile development team.

• Work with development teams and product managers to ideate software solutions.

• Design client-side and server-side architecture.

• Write technical documentation.

• Troubleshoot and debug applications.

• Build user-facing applications and reusable components.

• Develop and deploy applications on the Openshift Platform.

What do you need to succeed?

Must Have:

• Minimum 2+ years of related experience with Desktop and Web Development using React JS, Java, Python, Node JS, C#, ASP.net, REST API web services.

• Working experience with SQL and NO SQL Databases.

• Leadership acumen and a passion to apply it in a dynamic business environment.

• Strong foundation in data structure, algorithms, and design patterns.

• Experience with Continuous Integration, Deliver, and Deployment knowledge.

• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.

• Good understanding of Web Load Balancing, DNS, TLS, HTTPs, Firewalls, and application security setup.

• Hands-On experience with OpenShift, Urban Code Deploy, GitHub, and Jenkins deployment methodologies.

• Self-motivated – driven to get results, takes initiative, and needs minimum oversight.

Nice to Have:

• University/College graduate, preferably in computer science or engineering with working experience in application development

• Ability to hand-code all components.

• Scrum, Agile, Jira, Confluence.

• Google Analytics.

• Experience with implementing user interface libraries such as Material – UI and ANT Design.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-POST

#LI-Hybrid

#TECHPJ

Job Skills

Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-12-24

2025-02-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Contributes to the overall success of the Online Digital Banking in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.   
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Full Stack developer with 3+ years of progressive experience working in the IT industry in roles like developer and team lead.
• Current on industry best practice and secure coding
• Analyze and oversee the team’s development efforts working towards successful code delivery.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain different applications.
• Design, develop, and unit test applications in accordance with established standards.
• Work with Delivery Leads and BSA’s to articulate efforts and compile estimates.
• Expert level experience in the following technologies: NodeJS / Javascript / ReactJS
• Deep knowledge of HTML / CSS / SASS (BEM, OOCSS, SMACSS, CSS3 Animations, Semantic HTML)
• Extensive experience in designing and developing enterprise grade software.
• Excellent verbal and written communication skills coupled with strong interpersonal and problem-solving skills.
• Time management skills with the ability to handle multiple assignments.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Job Description

• The candidate must sweep, mop, wash and polish floors.
• The candidate must dust furniture.
• The candidate will be responsible for vacuuming carpets, area rugs, draperies, and upholstered furniture.
• The candidate will be responsible for making beds and changing sheets.
• The candidate must distribute clean towels and toiletries.
• The candidate must stock the linen closet.
• The candidate will be expected to clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
• The candidate will be expected to clean the windows, walls, and ceilings.
• The candidate will be expected to clean changing rooms and showers.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.
• The candidate should be organized and flexible in nature.
• The candidate must be capable of acting on their own initiative.
• The candidate should have good judgemental skills.
• The candidate should be reliable.

Work setting

• The employee should be able to work in the employer’s/client’s home, have the ability to work at various site locations, and the specific period of progression is the annual review.

Additional information

Security and safety

• The candidate should be subjected to a thorough criminal background check.

Work conditions and physical capabilities

• The candidate must be willing to work long hours in sitting, standing, and walking positions.

How to Apply

If you are interested in applying, please submit your application through the provided channels or options.

By email

[email protected]

Major Responsibilities:

• Performs assigned skilled and semi-skilled tasks in the installation, operation and repair of mechanical and electrical equipment and repairs required in connection with general building maintenance
• Operates a computerized Building Automation System (BAS) to manage/control Building Systems
• Performs general maintenance work in connection with mechanical and electrical equipment, building services and facilities
• Maintains a preventative maintenance program and records
• Operates air conditioning equipment including centrifugal chillers and cooling towers
• Performs plumbing repairs not requiring the services of a tradesman
• Effects minor repairs to building equipment and fixtures
• Performs related maintenance work as assigned including the use of ladders and scaffolding
• Assists tradesman as required
• Performs other related work as assigned
• May be required to work shifts (days, afternoons, midnights and weekends)

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. Must have completed secondary school and possess a technician qualification in a building trade or equivalent combination of education and experience.
2. Experience in the maintenance and operation of large computerized commercial buildings.
3. Experience in air distribution systems as related to modern air conditioning systems.
4. Experience in the maintenance of pumps and large air handling equipment.
5. Must possess and be able to maintain a valid Province of Ontario Class “G” Driver’s License and must qualify for the City’s equipment operating permits and requirements.

You must also have:

• Thorough knowledge of the operation and maintenance of heating boilers, chemical treatment of chilled and hot water systems, building electrical systems, UPS power systems, fire safety equipment and fire suppression systems.
• Knowledge of automatic heating and cooling controls including pneumatic systems.
• An ability to read blueprints.
• An ability to read and perform tasks outlined in technical manuals and publications.
• An ability to maintain effective working relations with other staff.
• An ability to communicate effectively, both verbally and in writing.
• The ability to work all shifts for a 24/7 building operation.

NOTE: It is a condition of employment with the Corporate Real Estate Management Division to pass and maintain a Police Security clearance for any Toronto Police Services locations.

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Heavy Equipment Operator (HEO) position within our Solid Waste Management Services.

 Major Responsibilities:

• Operates heavy motorized equipment in a safe and efficient manner
• Operates powered vehicles and equipment, including rubber-tired and track-type front end loaders, backhoes, gradalls, roll-off trucks and tractor-trailers
• Secures open top trailers using straps, ratchets and crank handle to secure tarps
• Maintains vehicles in a clean and tidy condition and makes daily inspection, reports defects and maintains a Driver's Log, as required by the HTA and City policies
• Directs activities and may provide work direction to other staff
• Assists workers in various Transfer Station functions, including, but not limited to, loading and unloading of trailers, hook-up, cranking landing gear, and opening and securing trailer doors, etc.
• Shunting of tractors and trailers at Transfer Stations
• Installs or assists in installing equipment attachments
• Performs other related work as assigned

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and be able to maintain a valid Province of Ontario, Class "A" Driver's License (with "Z" endorsement), and must qualify for the City's Equipment operating permits and requirements.
2. Recent experience and demonstrated ability in the operation of tractor-trailers, rubber tire articulated loaders, track loaders and back hoe generally as outlined in the responsibilities.
3. Ability to operate tractor trailers equipped with manual transmissions or automatic transmissions.

You must also have:

• Ability in the operation of construction/utility equipment, front-end loaders, heavy trucks, generally as outlined in the responsibilities.
• Knowledge and ability to perform running repairs on equipment, calibrate onboard weighing system and to maintain equipment and/or vehicle in operation in a clean, tidy and safe condition.
• Familiar with the Occupational Health and Safety Act and regulations that apply to this work and Provincial and City Traffic Laws and regulations for the safe performance of his/her duties and responsibilities.
• Ability to orient new staff on assigned vehicles/equipment.
• Ability to use or learn to use technical devices related to the position.
• Ability to communicate in relation to the job duties and deal courteously with the public.
• Must be available to work shift/weekend/overtime/on call duty, rotating shifts and emergency situations.
• Must be able to follow instructions, work independently or in a group.
• Ability to maintain accurate records and to communicate effectively verbally and in writing.
• With the appropriate safety precautions, must be able to tolerate dusty, noisy, and odorous conditions.
• Must be physically capable of performing the required duties and be able to work in all weather conditions.
• Must be willing to take training and upgrading as required.

We thank all applicants and advise that only those selected for further consideration will be contacted

Principal Architect plays a vital role in ensuring smooth data integration, enhancing operational efficiency, enabling data-driven decision-making, and future-proofing an organization's data infrastructure.

In this role, you'll do:

• Integration strategy and planning: You will collaborate with stakeholders to define integration strategies and plans based on business requirements and existing system landscapes. This includes identifying the most suitable integration patterns, technologies, and tools to achieve seamless connectivity between systems.

• Designing and architecting integration solutions: You will be responsible for designing integration solutions that incorporate data streaming capabilities. This includes analyzing business requirements, understanding the existing system landscape, and designing architectures that enable real-time data processing and streaming.

• Middleware configuration and management: You will configure and manage middleware platforms such as application servers, message brokers, ESBs (Enterprise Service Buses), and API gateways. This involves setting up configurations, monitoring performance, troubleshooting issues, and ensuring high availability.

• Security and compliance: Ensuring the security and compliance of data exchanged between systems is crucial. You will implement authentication mechanisms, encryption techniques, access controls, and other security measures based on established patterns.

• Performance optimization: You will analyze system performance metrics and identify areas for improvement in terms of throughput, latency, scalability, and resource utilization. Leveraging your knowledge of integration platforms, you will optimize configurations to enhance overall system performance.

What you bring

• Bachelor's or Master's degree in Computer Science or a related field.

• Minimum of 7 years of experience as an Integration Architect or in a similar role.

• Strong understanding of integration and event streaming concepts, methodologies, and best practices.

• Experience with event streaming technologies such as Apache Kafka, Apache Flink, or Azure Eventhubs.

• Experience with cloud platforms like AWS, Azure, or GCP is required.

• Knowledge and hands on experience of how to leverage cloud services for event streaming architectures, such as managed Kafka services or serverless computing is required.

• The ability to integrate the event streaming platform with various data sources and downstream systems is important.

• Strong problem-solving skills and ability to work in a fast-paced environment.

• Proactive and action oriented, willing to work with stakeholders to isolate problems and help develop solutions.

• Team player with a willingness to listen, collaborate, and work in a group setting to solve challenging problems.

• Value progress over perfection, using a growth mindset to continuously aim to help grow the business.

• Excellent communication and interpersonal skills.

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-GS1

We are the Innovation team in Canadian Banking Engineering.  We look to utilize emerging technologies to optimize and improve the Bank’s internal processes.

The Role

Contribute to the overall success of the Innovation team with your software engineering skills, investigating new technologies and building quality software that helps to solve technology and business problems.

Is this role right for you? In this role, you will:

• Support our chatbot including training, updates, development and testing

• Reviewing and updating knowledge training documents as needed

• Participating in regular code reviews

• Research emerging technologies to understand how they can be used to solve problems more efficiently including building proof of concepts

• Work closely with others in a small team to interpret/discuss requirements and translate them to software solutions for multiple projects

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 2 years working with Python

• Experience with JavaScript, Node.js, SQL,designing and deploying RESTful APIs

• Must possess excellent verbal and written communication skills, as well as strong problem-solving skills

• Energy, curiosity, being a continuous learner

• Nice to have: Git, Docker, React, shell scripting, noSQL databases

• Bachelor’s degree in computer science or equivalent

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Contributes to the overall success of the Online Digital Banking in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.   
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Full Stack developer with 8+ years of progressive experience working in the IT industry in roles like developer and team lead.
• Current on industry best practice and secure coding
• Analyze and oversee the team’s development efforts working towards successful code delivery.
• Provide technical leadership to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain different applications.
• Design, develop, and unit test applications in accordance with established standards.
• Work with Delivery Leads and BSA’s to articulate efforts and compile estimates.
• Expert level experience in the following technologies: Javascript / ReactJS / NodeJS
• Deep knowledge of HTML / CSS / SASS (BEM, OOCSS, SMACSS, CSS3 Animations, Semantic HTML)
• Extensive experience in designing and developing enterprise grade software.
• Excellent verbal and written communication skills coupled with strong interpersonal and problem-solving skills.
• Time management skills with the ability to handle multiple assignments.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

#BFUTR

Overview

The Maintenance Manager is responsible for providing CMMS transition support including data transformation, equipment and PM schedule data upload, job plan setup, and workbook preparation as needed. This position will provide on-going CMMS client support, testing of new application features and be the CMMS subject matter expert.

KEY DUTIES & RESPONSIBILITIES

CMMS Platform (25%)

• Support the business in the application and use of the CMMS system re planned services. Includes training new employees and ongoing support.
• Incorporate field and corporate team recommendations to assist in prioritizing and implementing development of system enhancements and process enhancements.

Job Plan Maintenance & Schedule Management (25%)

• Develop new job plantasking.
• Review and improve the current standard job plans on “as requested” and continuous basis with respect to tasking and frequency etc. Compare to industry standards such as RS Means.  Over 1000 plans in current library covering full range of facility services.
• Ensure job plan compliance to codes by working with internal departments and external parties.

   Maintenance Optimization planning (25%)

• Participate and conduct FORA Facility Operational Risk Assessments.
• Build MMP Master Maintenance Plans for accounts as per CMMS set up and provide recommendations annually for all centralized accounts.
• Implementation optimized maintenance plans from findings with MMP and FORAs.

New Client Transitions (25%)

• Lead the Maintenance Leads / Coordinators with the setup of the system including uploading the maintainable assets and settingup the annual maintenance plan.
• Train the account team staff in operating the system and delivering the maintenance.

KNOWLEDGE AND SKILLS

• College diploma with more than 5 years related experience.
• Must have hands on experience with computerized maintenance management systems (CMMS).
• Strong organizational, prioritization, time management and multi-tasking skills.
• Strong written and verbal communication  skills.
• Strong interpersonal skills and the ability to communicate and present information to tradesmen, management, client and external parties.
• Knowledge of facilityoperations and maintenance management scheduling.
• Demonstrates working knowledgeof regulatory and code requirements for related fields.
• Experience indicates proven organizational skillswith strong utilization of PC based systems.
• Strong proficiency in MS Office applications.
• Bilingual (English and French) would be considered an asset.