36 Jobs Found
Customer Service Representative Full-time Job
Customer Service SimcoeJob Details
Application Deadline:
11/10/2024
Address:
23 Norfolk Street South
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
Simcoe - 6.52kmCustomer Service Full-time
33,850 - 43,500
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Banking Advisor Full-time Job
Banking BrantJob Details
Financial Advisor
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
What you’ll be doing…
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
- Educating our customers, providing relevant insights and expert advice
- Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
- Nurturing strong, long-standing relationships
- Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
What you need to succeed…
- The appetite and drive to build strong customer relationships and deliver excellence customer service
- The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
- To uncover and solve for customers’ needs
- Mutual Funds licence and working towards the CIFP Diploma
What we’re offering…
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- A competitive compensation and benefits package.
- An organization committed to making a difference in our communities– for you and our customers.
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- You’ll receive clear, transparent criteria to progress in your career.
- You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise.
Banking Advisor
Scotiabank
Brant - 33.45kmBanking Full-time
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Branch Operations Assistant Full-time Job
Administrative Jobs BrantfordJob Details
The RBC Dominion Securities Management team located in Brantford, is looking for a CIRO Licensed Branch Operations Assistant to join their team! You will provide superior client service along with administrative, operational, and wealth management support to clients and employees. This role is highly administrative and requires the ability to prioritize tasks, have organizational skills and exceptional attention to detail. This role ensures the branch is following procedures as outlined in the Internal Controls policies as well as regulatory requirements.
What will you do?
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Help manage incoming communications from clients, Advisors and other internal and external partners via phone, email or fax.
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Review and process daily branch transactions to ensure transactions have been entered accurately, all necessary departmental approvals have been obtained and Internal Controls have been followed. Daily branch transactions include: bank wires, cheque preparation, cheque and certificate deposits, documentation review and scanning
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Provide attentive and accurate service to clients and respond to their needs
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Assist with upholding IA teams business and client service plan, and client review schedule
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Respond to general client inquiries (account transactions, requests for tax receipts, account reporting, enter trade orders, etc.)
What do you need to succeed?
Must Have
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Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
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Meticulous attention to detail and excellent time management skills
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Exceptional written and verbal communication skills
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Excellent organizational and multitasking skills—keep track of multiple projects
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Excellent time-management skills, must be able to work under tight deadlines
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Ability to complete duties independently seeking out own answers and solutions
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A professional approach to all situations to create a positive working environment
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Ability to complete duties independently seeking out own answers and solutions
Nice to Have
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Knowledge of RBC Dominion Securities’ systems and procedures, an asset
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Experience in the securities industry is an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
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Leaders who support your development through coaching and managing opportunities
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Ability to make a difference and lasting impact
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Work in a dynamic, collaborative, progressive, and high-performing team
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A world-class training program in financial services
Job Skills
Client Service, Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Deadline Management, Followership, Interpersonal Relationships, Office Tools, Organizing, Prioritization, Problem Management, Professional Etiquette, Self-Service and Virtual Call Centers, Teamwork, Time Management
Additional Job Details
Address:
274 LYNDEN RD:BRANTFORD
City:
BRANTFORD
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-19
Application Deadline:
2024-12-04
Branch Operations Assistant
Royal Bank Of Canada
Brantford - 34.54kmAdministrative Jobs Full-time
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Personal vehicle driver Full-time Job
Transportation & Logistics BrantfordJob Details
This position is a temporary and seasonal part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas. They will perform in a physical, fast-paced, outdoor position involving continual lifting, lowering, and carrying packages.
Its a seasonal position with an projected end date of January 12,2025.
Responsibilities:
- Retrieves, loads packages into personal vehicle, and delivers packages to customers.
Job Type: Part-Time - Seasonal
Work Location: 10 Abbott Court Brantford ON
Workdays: Monday - Friday
Shift Duration:4-5 hours per day *(Flexibility is required with both the start and finish times)
- Shift Schedule Start Time: 10 AM
Pay rate: $17.30/hr.
Mileage :$0.70/km
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
Qualifications:
- Meets local age and operations requirements to operate a vehicle.
- Ability to lift up to 70 lbs./32 kgs.
- Excellent customer contact and service skills
- Must be willing to use personal vehicle to transport and deliver packages.
- Able to lift up to 70lbs
- Comfortable working in a fast-paced customer facing and outside environment
- Must have a valid Ontario G driver’s license
- Vehicle registered in candidate's name
- Valid vehicle insurance
Personal vehicle driver
UPS
Brantford - 34.54kmTransportation & Logistics Full-time
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Personal vehicle driver Full-time Job
Transportation & Logistics BrantfordJob Details
This position is a temporary and seasonal part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas. They will perform in a physical, fast-paced, outdoor position involving continual lifting, lowering, and carrying packages.
Its a seasonal position with an projected end date of January 12,2025.
Responsibilities:
- Retrieves, loads packages into personal vehicle, and delivers packages to customers.
Job Type: Part-Time - Seasonal
Work Location: 10 Abbott Court Brantford ON
Workdays: Monday - Friday
Shift Duration:4-5 hours per day *(Flexibility is required with both the start and finish times)
- Shift Schedule Start Time: 10 AM
Pay rate: $17.30/hr.
Mileage :$0.70/km
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
Qualifications:
- Meets local age and operations requirements to operate a vehicle.
- Ability to lift up to 70 lbs./32 kgs.
- Excellent customer contact and service skills
- Must be willing to use personal vehicle to transport and deliver packages.
- Able to lift up to 70lbs
- Comfortable working in a fast-paced customer facing and outside environment
- Must have a valid Ontario G driver’s license
- Vehicle registered in candidate's name
- Valid vehicle insurance
Personal vehicle driver
UPS
Brantford - 34.54kmTransportation & Logistics Full-time
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DRIVER HELPER Full-time Job
Transportation & Logistics BrantfordJob Details
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Brantford,ON. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.
*NO DRIVING REQUIRED*
Job type(s): Part-time, Seasonal Work Location: 10 Abbott Court Brantford ON
Workdays: Monday through Friday (All five days of the week)
Shift Start: Start time will vary between 10:00 AM - 3:00 PM. Depending on operational needs start times & finish times may vary. Flexibility required
Pay rate: $17.30/hr.
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
Responsibilities:
- Meet UPS driver at the assigned local meet point
- Deliver and pick up UPS packages efficiently and effectively
- Learn and properly execute UPS package handling/delivery methods
Requirements:
- 3to 5 hours a day, start times & finish times may vary depending on operational needs Flexibility required
- Must be able to lift up to 70 lbs. (32 kg) unassisted
- Strong customer service skills
- Employees must wear a company-provided vest, black pants, and dark brown or black boots
- Must be able to work outside in all weather conditions
- Must be able to deliver packages by means of walking
- Work hours may vary depending on the work volume
Compensation & Benefits:
- Hourly pay rate: $17.30/hr.
- Weekly pay
- Paid training
- Work locally in neighborhoods/areas around your home
- Immediate access to 'UPS Employee Discount' program upon hire
- Opportunities for advancement within a Fortune 50 company
This is Unionized role and monthly union deductions will apply
Note: The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume.
DRIVER HELPER
UPS
Brantford - 34.54kmTransportation & Logistics Full-time
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Shift Engineer Full-time Job
Engineering BrantfordJob Details
Reporting to the Chief Engineer, you will be part of a team of shift engineers that provide 24/7 coverage for our food processing facilities. Working in a unionized environment, you will be responsible for operating ammonia and freon refrigeration equipment, boilers, water tests, WWTP, and related auxiliaries while monitoring all water distribution, performing rounds and operating checks on equipment, responding to operations' requests for services, and following up on alarms and taking action to rectify deficiencies.
Any MLF team member interested in being considered for this role are encouraged to apply online by July 10. Applications received beyond that date are not guaranteed consideration.
What You’ll Bring:
- You have a 3rd Class Stationary Engineer license or refrigeration B and three to five years’ experience in a shift/operating engineer role.
- Experience with ammonia refrigeration, would be an asset.
- Must be able to work rotating 12 hour shifts with overtime as required.
- Preference will be given to applicants holding a 3rd Class Stationary Engineer.
- Wages $33.94 per hour, plus $0.75/hr premium
What We Offer at Maple Leaf Foods:
- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best..
Shift Engineer
Maple Leaf Foods Inc.
Brantford - 34.54kmEngineering Full-time
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Data entry clerk Full-time Job
Administrative Jobs BrantfordJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided
Experience and specialization: Alpha-numeric
Computer and technology knowledge: The candidates should be able to use MS Excel, MS Word, Internet, MS Windows
Technical terminology: Business
Area of specialization: The candidates should be able to manage reports and records
Security and safety: The candidates should be bondable.
Physical Requirements:
- The candidates should be able to sit longer periods.
- The candidates should be a repetitive tasker, and be able to work with attention to detail.
Responsibilities:
- The candidates should be able to store, update and maintain databases.
- The candidates should be able to perform general office duties.
- The candidates should be able to receive and forward telephone or electronic enquiries.
Benefits:
Long term benefits:
- The candidates will get group insurance benefits and life insurance.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Cover letter) through below mentioned details.
By Email:
[email protected]
Data entry clerk
Platinum Fire Equipment Inc
Brantford - 34.54kmAdministrative Jobs Full-time
18
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Administrative Clerk Full-time Job
Administrative Jobs BrantfordJob Details
The primary function of the Continuous Improvement Administrative Clerk will be to support bringing projects to term at the distribution center. That support can come from leading those projects to ensure follow-ups and control of all operations standards (quality & productivity) from observations. The Administrative Clerk is to complete data entries, generating & updating reports, and offer technical support to all users in the DC. Regular communication with our customer CTC and potential suppliers is also expected.
This position will be responsible for....
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Lead and/or support Continuous Improvement projects at the distribution center with QDM;
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Ensure follow-ups and control over all operations standards (quality & productivity);
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Complete observations on the warehouse workers’ activities;
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Data entry on computer to set, follow-up and update standards.
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Analysis of any anomalies in the different software used towards problem solving.
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Meet the customers and users’ demands on all used software, including Labor Management (LM) and other custom programs.
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Communicate in English with our customer CTC and potential suppliers, written and verbal;
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Prepare all training documents for our custom and proprietary software;
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Create, publish and/or print required reports;
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Perform any other tasks and responsibilities assigned by management;
You might be a great fit if….
Education/Experience
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Probation period successfully completed at FedEx Supply Chain;
- Excellent performance and safety records in their current position (no disciplinary measures whatsoever and no absenteeism problems);
- 1 to 2 years of experience in similar work at FedEx Supply Chain or elsewhere;
- Knowledge of procedures of all sectors of production in the MDC;
- Bilingualism (functional verbal and written skills);
- Advanced Computer skills with ability to learn and understand different software : Advanced MS Office suite (Word, Excel, Outlook & Access); functional knowledge of database (Orable & SQL code);
- Customer service oriented with good listening and communication skills;
- Good observation skills, with ability to analyse and solve problems;
- Autonomy, sense of initiative, analysis and organization, with flexibility and ability to adapt to ever changing priorities;
- Care for quality and accuracy in data entry, as well as compliance with procedures;
- Ability and desire to perfect their knowledge with outside courses;
- Knowledge of MOST / Industrial Engineering is welcomed;
Physical/Cognitive Requirements
With or without accommodation:
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Ability to follow policies and procedures.
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Ability to read, write and interpret information.
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Ability to add, subtract, multiply and divide.
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Ability to sit/walk/stand for up to 10 hours per day.
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Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
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Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
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Ability to lift/carry items less than 25 pounds.
Administrative Clerk
FedEx Express Canada
Brantford - 34.54kmAdministrative Jobs Full-time
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WAREHOUSE WORKER Part-time Job
General Category BrantfordJob Details
In this role, you will be responsible for loading, unloading, receiving, sorting, and stocking packages. All work is performed in a warehouse setting. This is a general labor type job that requires unloading packages out of driver package cars and then loading packages into the UPS trailers based on the final destination.
This is a permanent part-time opportunity that offers:
- Full benefits
- Training and career development
- Guaranteed wage progression
What UPS can offer:
- Weekly compensation starting at $16.65 per hour.
- Guaranteed wage progression through Union Collective Agreement to $28.71 per hour after seniority plus 48 months of service.
- Overtime after 5 hours
- Health, dental, vision, and life insurance (after 1 year)
- Promotion from within. Career development and growth opportunities.
- Employee discounts
Qualifications/Skills:
- No experience necessary – on the job training provided!
- Able to work in a fast-paced warehouse environment.
- Must be able to lift up to 70lbs.
Part Time Evening Shift:
- Monday to Friday (5 days a week)
- Shift start time 4:30 PM
- Shifts are generally 3 hours per day but may extend longer during high volume and peak holiday season.
- Shift start and finish time can vary.
WAREHOUSE WORKER
UPS
Brantford - 34.54kmGeneral Category Part-time
16.65
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Sales Associate Full-time Job
Sales & Retail BrantfordJob Details
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
What does it mean to join our Rogers Team?
At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 84 Lyden Road Kiosk 8 (5403), Brantford, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298475
Sales Associate
Rogers
Brantford - 34.54kmSales & Retail Full-time
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Casual Transit Operator Part-time Job
Transportation & Logistics BrantfordJob Details
Reporting to the Manager of Transit, the casual part-time bus drivers will operate transit buses safely in all weather conditions and under minimal supervision, picking up and dropping off passengers, while maintaining the route schedule. Transit Operators respond to questions from the public regarding bus routes, detours and time schedules and also monitor bus fares, ensuring passes are received or transfers are provided. This position is physically demanding as the incumbents are seated for long periods of time.
Qualifications
- A valid "G" Ontario Driver's License in good standing (without supervision)
- Applicants must be enthusiastic individuals with positive attitudes who enjoy working with the public
- Strong customer service focus
- Availability to be called in for work with minimal notice is required
- Shifts will include weekends, early mornings, late nights and split shifts
Casual Transit Operator
City Of Brantford
Brantford - 34.54kmTransportation & Logistics Part-time
24.22
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