317 Jobs Found
Office clerk Full-time Job
Administrative Jobs VarennesJob Details
Joining our team has its advantages:
- Flexible hours to promote work/life balance
- Teleworking in hybrid mode
- Flexible group insurance plan from day one
- Very competitive pension plan
- Generous holiday policy
- Weekly pay
- Employee and Family Assistance Program
- Free parking
- Professional development opportunity
- Several programs and initiatives in ED&I
- Charging stations for electric cars
- CPE in the workplace
Your responsibilities as an Office Clerk:
- Enters data for file maintenance into the software provided for this purpose.
- Responsible for updating and sending contract annexes to branches when adding or removing IT equipment.
- Receives goods (computers, papers, furniture, etc.)
- Ensures the sending and exchange of computer equipment for repair at our service provider.
- Maintains inventory of computer equipment by recording entries, exits, losses and withdrawals of items.
- Prepares orders based on requisitions issued by internal and external users and ensures that they are personalized in the software provided for this purpose.
- Distributes mail for the Rx Center.
- Performs any other related tasks.
The qualifications we are looking for:
- Hold a secondary 5 diploma or a vocational studies diploma (DEP).
- Have a minimum of 2 years experience in a similar position or equivalent experience.
- Demonstrate professional ethics on the telephone and know how to manage customer requests.
- Possess excellent customer service skills and ease of communication.
- Know Word and Excel software.
- Have a very good knowledge of French and English, both verbally and in writing.
- Be able to lift various heavy loads (sometimes more than 20 kilos).
Office clerk
METRO INC.
Varennes - 25.76kmAdministrative Jobs Full-time
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Security Guard Full-time Job
Security & Safety VarennesJob Details
We are currently looking for a security agent to join our security team at a distribution center in Varennes!
Work Schedule
- Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday and Thursday, from 9:00 PM to 5:00 AM
- Permanent full-time position (38.5 hours per week)
Job Requirements
- Valid Security Guard License (BSP)
- Valid First Aid Certificate (CPR)
- Valid driver's license and personal vehicle for commuting to the workplace.
- Bilingual - French and English (Bilingualism is a requirement for this position as it enables effective communication with our diverse clientele, ensuring seamless interaction and understanding between our company and customers.)
- Excellent customer service skills
- Computer skills
- Good physical endurance for surveillance rounds
Responsibilities
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.
Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Security Guard
Securitas Canada
Varennes - 25.76kmSecurity & Safety Full-time
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Administrative Support Clerk - Clinic Full-time Job
Administrative Jobs Pointe-ClaireJob Details
Location: Pointe Claire, QC, CA, H9R 4S3
Our TELUS Health MyCare clinic is looking for an Administrative Support Clerk to join our dynamic and professional team. We offer a pleasant work environment focused on customer service and listening to our patients’ needs. Our front-line team represents the clinic’s image, and reflects the customer experience that our visitors can expect. We want to offer a pleasant patient experience and ensure that our patients are seen as promptly as possible.
Why choose TELUS Health clinics?
- Daytime scedule (nho evenings or weekends)
- Possibility to work as a full-time or part-time employee at a later date, depending on job performance and availability
Our team and what we’ll accomplish together
As an Administrative Support Clerk, your core mission is to support our medical office assistants and provide timely administrative support. Our clinic is a fast- paced environment with friendly and compassionate team members and clinicians. You must demonstrate a strong collaborative attitude, be able to perform multiple tasks simultaneously, and work with a variety of software systems and tools.
What you’ll do
- Support front desk team as required, including:
- Greet patients and direct them to the appropriate contacts or services
- Perform registration procedures
- Give information and directives in person and by phone
- Interview patients in order to complete forms, documents and case histories
- Answer phone calls and return voicemails
- Handle referrals and requests from physicians
- Other front desk tasks (e.g. receive and forward mails, receive and forward phone calls)
- Directing patients to the online booking
- Perform general administrative duties
What you bring
- High school diploma
- 1-2 years of experience in a similar position or in office work
- Bilingualism in French and English (spoken and written)
- Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
- Strict observance of the confidential nature of patient information
- Thorough, methodical, detail-oriented
- Self-directed and organized
- Focused on excellence in customer service
- Demonstrated teamwork
Great-to-haves
- Secretarial/Medical secretarial training
- Experience in the medical field
Administrative Support Clerk - Clinic
Telus Inc.
Pointe-Claire - 27.3kmAdministrative Jobs Full-time
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Bilingual Maintenance Coordinator Contract Job
Sleep Country Canada/Dormez-vous
Maintenance & Repair Pointe-ClaireJob Details
Job Description
In this role you will:
- Work with tools and perform physical labor depending on the nature of the repairs required (i.e. changing lights, minor millwork and plumbing repairs)
- Respond to emergencies or other work situations beyond regular hours as required, often on short notice.
- Manage and coordinate vendors and arrange for planned and preventative service as required (i.e. landscaping and snow removal)
- Work with internal associates and vendors on a daily basis.
- Coordinate any issues with Property Managers for store maintenance (i.e. HVAC replacements, roof repairs)
- Contractor sign off on Health and Safety policies for SCC and all WSIB Insurance Certificates in place before work is started
- Coordinate new store builds with regional sales teams
- Ensure maintenance expense is within budget
- Focus on managing multiple maintenance vendors and projects.
Qualifications
The Qualifications and Experience we like to see:
- Completion of a High School Diploma or any post-secondary in property management or maintenance is an asset.
- 1-2 years of experience in building/janitorial maintenance or a similar role
- Trade experience (electrical, plumbing etc.) construction experience or property maintenance experience would be an asset
- Exceptional analytical, troubleshooting and problem-solving skills
- Strong interpersonal skills, organization, time management skills and ability to prioritize urgent situations in a fast paced environment
- Ability to communicate with many levels of the organization as well as external vendors
- Proficient in MS Office
- Valid Province of Quebec, Class "5" Driver's License
- Ability to travel to various locations in Quebec.
- Fully Fluent both written and verbal in French and English
Additional Information
Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:
- This is not a job but a CAREER with opportunities for growth and advancement
- Diverse and inclusive work environment
- We will invest in you and provide extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical, dental benefits and a Deferred Profit Sharing Program
- Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
- Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program that covers professional AND personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
- Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital
Bilingual Maintenance Coordinator
Sleep Country Canada/Dormez-vous
Pointe-Claire - 27.3kmMaintenance & Repair Contract
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Administrative Assistant Full-time Job
Administrative Jobs Pointe-ClaireJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries. This opportunity is a one-year contract with about 15 hours of work per week.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Minimum of 2 years of experience in the securities industry or financial services sector
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
755 BOUL ST JEAN:POINTE-CLAIRE
City:
POINTE-CLAIRE
Country:
Canada
Work hours/week:
0
Employment Type:
Part time
Platform:
WEALTH MANAGEMENT
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2024-08-14
Application Deadline:
2024-08-21
Administrative Assistant
Royal Bank Of Canada
Pointe-Claire - 27.3kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs Pointe-ClaireJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required in order to serve clients in the community with English speaking needs
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH), or obligation to successfully complete both courses within 12 months of start date
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Minimum of 2 years of experience in the securities industry or financial services sector
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
755 BOUL ST JEAN:POINTE-CLAIRE
City:
POINTE-CLAIRE
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-07-18
Application Deadline:
2024-08-02
Administrative Assistant
Royal Bank Of Canada
Pointe-Claire - 27.3kmAdministrative Jobs Full-time
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Client Service Representative Part-time Job
Customer Service Pointe-ClaireJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us
Job Location
6341 TRANSCANADIENNE
Employment Type
Regular
Weekly Hours
30
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pointe-Claire - 27.3kmCustomer Service Part-time
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Administrative Assistant Full-time Job
Administrative Jobs Pointe-ClaireJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required in order to serve clients in the community with English speaking needs
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH), or obligation to successfully complete both courses within 12 months of start date
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Minimum of 2 years of experience in the securities industry or financial services sector
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
755 BOUL ST JEAN:POINTE-CLAIRE
City:
POINTE-CLAIRE
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Application Deadline:
2024-06-16
Administrative Assistant
Royal Bank Of Canada
Pointe-Claire - 27.3kmAdministrative Jobs Full-time
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Customer Experience Associate Full-time Job
Customer Service Dollard-Des OrmeauxJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Scotiabank
Dollard-Des Ormeaux - 27.65kmCustomer Service Full-time
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Counter Sales Associate Full-time Job
Sales & Retail TerrebonneJob Details
The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- As the first point of contact, you will be required to provide product information to customers quickly and professionally.
- Respond to customers in a timely manner in person, by phone or by email.
- Prepare quotes for small, urgent work orders.
- Conduct necessary product research in catalogs and online.
- Verify that all items are available to the customer as per order and schedule.
- Take responsibility for establishing good relationships with customers and associates.
- Take the initiative to replenish the area near the counter as needed.
- Offer assistance in the warehouse if needed.
What you will bring:
- Prior technical experience in sales or customer service in the wholesale or distribution industry required
- Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
- General computer skills required, including Microsoft Office; experience with AS400 system an asset
- Must possess exceptional customer service and professional communication skills
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Counter Sales Associate
Wolseley Canada
Terrebonne - 31.13kmSales & Retail Full-time
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Counter clerk Full-time Job
Sales & Retail TerrebonneJob Details
The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- As the first point of contact, you will be required to provide product information to customers quickly and professionally.
- Respond to customers in a timely manner in person, by phone or email.
- Prepare quotes for small, urgent work orders.
- Conduct necessary product research in catalogs and online.
- Verify that all items are available to the customer as per order and schedule.
- Take responsibility for establishing good relationships with customers and associates.
- Take the initiative to replenish the area near the counter as needed.
- Offer assistance in the warehouse if needed.
What you will bring:
- Prior technical experience in sales or customer service in the wholesale or distribution industry required
- Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
- General computer skills required, including Microsoft Office; experience with AS400 system an asset
- Must possess exceptional customer service and professional communication skills
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Counter clerk
Wolseley Canada
Terrebonne - 31.13kmSales & Retail Full-time
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Customer Service Manager Full-time Job
Customer Service KirklandJob Details
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!
What you'll do...
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
17000 Rte Transcanadienne, Kirkland, QC H9J 2M5, Canada
Customer Service Manager
Walmart
Kirkland - 31.2kmCustomer Service Full-time
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