All jobs within 50 km around Langley

Overview

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

What you’ll be doing…

Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture.
 
 

Is this role right for you? In this role you will:

• Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates 
• Build strong customer relationships and deliver excellent customer service
• Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. 
• Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience
• Act as a change management lead by assisting with the implementation of new policies and procedures

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Excellent leadership skills, able to coach and develop your team
• Strong customer service skills
• Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset
• Excellent communication skills 
• Availability to work a flexible schedule
• Previous banking experience is a strong asset
• Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package.

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

• • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada

• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to type and proofread correspondence, forms and other documents, sort, process and verify applications, receipts and other documents
• The candidates should be able to process incoming and outgoing mail manually or electronically, perform basic bookkeeping tasks
• The candidates should be able to provide general information to clients and the public, photocopy and collate documents for distribution, mailing and filing
• The candidates should be able to order office supplies and maintain inventory, label, file and retrieve documents
• The candidates should be able to locate and remove files requested, organize and schedule office work

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

We believe in championing fresh ideas and great people like Beata who make our merchandising as efficient as possible. In doing so, our customers can enjoy a true ‘treasure hunt’ experience while shopping in our stores. See your ideas come to life here!

What you’ll discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Benefits that take effect your first day
• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Assisting in coordinating and executing the smooth and timely movement of merchandise from the backroom to the sales floor, while maintaining floor operational standards and merchandise presentation standards
• Assigning priorities and providing direction and support in the communication to drive sales and improve merchandising processes 
• Providing weekly updates on objectives and identifying any issues or opportunities pertaining to merchandising processes and the sales floor; review weekly merchandise announcements and support in the communication of change to merchandise presentation, fashion trends, ads, events, etc.   
• Training and development of Associates in merchandise presentation standards and customer service
• For a closer look into the role, click HERE

What you’ll need

To begin your career with us, you’ll have:

• Minimum 1 to 2 years relevant experience; merchandise presentation experience is preferred
• High School education or equivalent experience
• Excellent problem solving and communication skills including verbal; written; active listening
• General knowledge of retail operations including an understanding of fashion trends, seasonal events, inventory levels; Exceptional Customer Service skills

Requirements:

Languages: Candidates must have knowledge of the English Languages.

Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience although having experience is an asset
Weight Handling: Up to 23 kg (50 lbs)

Program Title:

Jobs for Ukraine

Program Description:

This employer has selected to promote this job through “Jobs for Ukraine”. Canadian citizens and permanent residents can still apply.

Physical Requirements:

• The candidate should be able to handle heavy loads
• The candidate should be physically demanding
• The candidate should be able to pay attention to detail
• The candidate should be able to stand for extended periods

Other Requirements:

• • The candidate should be a team player

• The candidate should be someone who can be relied on
• The candidate should be able to work in a punctual way

Responsibilities:

• The candidate should be able to sort, pack, crate and package materials and products
• The candidate should be able to perform other labouring and elemental activities

Benefits:

• The employees get to work in a well-known company
• The employees get health benefits such as Health care plan, Disability benefits, Dental plan, Vision care benefits and Paramedical services coverage
• The employees get long-term benefits such as group insurance benefits
• The employees get other benefits such as free parking available by the employer

Company Overview:

Since 1951, for around a half century V.I.P. Soap Products Ltd. has been serving both domestic and export markets from Canada’s West Coast. The company is known for all, product quality, innovation, capacity, and above all, the integrity of staff and service.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume and being prepared for the screening questions) through below mentioned details.

By Email:
[email protected]

Screening Questions:

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Overview

Overview

Every member of our warehouse team is an integral part of our business. They ensure every order is staged and delivered to our customers in a timely manner while helping maintain our Warehousing cleanliness and inventory.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Load and unload product in a timely manner to meet delivery deadlines and customer commitments
• Receive incoming shipments and checking for accuracy
• Put away product to correct areas in the warehouse in a timely manner
• Pick, pack and ship customer orders, including preparing documentation for shipment
• Liaise with freight companies and inside/outside customers to determine shipping priorities
• Ensure good housekeeping and safety procedures are maintained in the warehouse

What you will bring:

• Previous warehouse experience required
• Knowledge of industry (Plumbing and or HVAC) products is an asset
• General basic computer skills including Microsoft Office is required
• Exceptional customer service and communication skills
• Must be dependable and reliable and willing to take initiative
• Able to lift up to 50lbs pounds

Hourly Rate: $25.17

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.