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Receptionist/Clerk Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Requisition ID: 16352 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $29.742- $34.797per hour (2024 rates of pay)
Location: Champlain Ctr, Peter D Clark, Carleton Lodge, Garry J Armstong 
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 12/09/2025

JOB SUMMARY

The mandate of the Long Term Care Service is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for providing receptionist service by: answering all incoming calls and inquiries made in person, courteously and efficiently; providing typing service; and ensuring that office accommodation and equipment is properly secured after working hours, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of related experience

KNOWLEDGE

  • Office practices and procedures, including records management
  • Computer software applications MS Word, Excel, Electronic Mail
  • Office equipment (fax, photocopier)
  • Sound knowledge of the branch’s programs and structure combined with good knowledge of the department and general knowledge of the city at large
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Excellent telephone skills
  • Type accurately at 40-60 wpm
  • Use tact, discretion and confidentially, combined with reliability and good judgment
  • Gather and compile statistical information
  • Communicate effectively, both verbally and in writing
     

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Receptionist/Clerk

City Of Ottawa
Ottawa - 115.78km
  Administrative Jobs Full-time
  29.74  -  34.80
Requisition ID: 16352  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CUPE 503 Inside/...
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Apr 11th, 2025 at 15:12

Children's Programs and Public Service Assistant Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Requisition ID: 16474

Department: Ottawa Public Library

Service: Branch Operations

Branch: Public Services

Employment Type: 1 Permanent Part Time Position 

Work Hours: 21 hours per week

Affiliation: CUPE 503 Library

Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)

Location: Greenboro Branch, 363 Lorry Greenberg Drive 

City: Ottawa, ON 

Job Category: Ottawa Public Library

Application Close: 25/04/2025 

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for the customer-centric public library activities, programs and services offered by the Library's 33 branches, mobile and digital services, to meet the needs in their catchment area.

You provide information, reference and readers advisory services; develop, implement and conduct children’s programs; provide circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; and perform routine collection maintenance duties.

You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2-year college diploma in Library and Information Technician, Early Childhood Education, or related field.

Minimum of 1 year of related experience working with children’s programs.

KNOWLEDGE

  • Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy and ESL collections and adult programming.
  • Trends and techniques for developing effective library programming for children.
  • Reference resources in print, microform and electronic formats and of current developments in reference services.
  • Electronic database and other bibliographic searching techniques.
  • Principles of collection development and maintenance.
  • Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
  • Library circulation procedures and practices.
  • Methods and techniques of responding to inquiries and resolving patron complaints.
  • Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
  • General knowledge of library policies and procedures.
  • Knowledge of customer service techniques and protocols
  • Working knowledge of applicable occupational health and safety legislation.
  • General knowledge of Ottawa Public Library’s policies and procedures related to health and safety.

COMPETENCIES, SKILLS AND ABILITIES

  • To deliver library programs to a range of users including pre-schoolers, school age and adults.
  • Use tact, discretion and confidentiality.
  • Excellent verbal communication skills.
  • Exercise effective judgement and independent decision-making capabilities.
  • Ability to design and create thematic displays.
  • Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft Windows.
  • To perform routine manual or clerical tasks and manoeuvre book carts and lift boxes up to 40 pounds.
  • Minimum keyboard skills of 25 wpm.
  • Perform multiple tasks concurrently.
  • Customer service orientation, including the use of tact, discretion and confidentiality
  • Attention to detail.
  • Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
  • Flexibility, ability to adjust priorities.
  • Ability to work effectively as a team member.
  • Strongly committed to quality customer service.

 WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.   
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • Additional vacancies may occur during the competition process. 
  • Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Children's Programs and Public Service Assistant

City Of Ottawa
Ottawa - 115.78km
  Administrative Jobs Full-time
  32.51  -  38.04
Requisition ID: 16474 Department: Ottawa Public Library Service: Branch Operations Branch: Public Services Employment Type: 1 Permanent Part Time Position  Work Hours: 21 hours per...
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Apr 11th, 2025 at 15:10

Security Guard Full-time Job

Securitas Canada

Security & Safety   Sainte-Catherine
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Sainte-Catherine - 172.99km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Apr 11th, 2025 at 13:45

Production Attendant Full-time Job

Saputo Diary

General Category   Sainte-Catherine
Job Details

You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment.

 

Available salary: $23.75

Evening premium of $1.25/h and night premium of $1.75/h

 

During the summer,  we guarantee 40 hours per week.
We offer a permanent part-time position, 24 hours/week.

Schedule varies according to our needs.


 

We support and care for our employees and their families by offering:

  • Group pension plan with employer contribution;
  • Telemedicine and assistance program for employees and their families;
  • Share capital with employer contribution;
  • Possibility of contributing to group RRSPs and TFSAs
  • Training and development programs;
  • Activities organized for employees and their families;
  • Special discounts on our products;


Contributing in this role means:
Your days within the team will look like:
Performing operational tasks such as molding, unmolding and turning cheeses;
Ensuring the cleaning and sanitation of equipment;
Any other tasks relevant to cheese production;

The qualifications sought are:
This position is for you if:
You are physically able to stand for long periods and perform repetitive movements
You are able to work in a temperate and/or refrigerated environment
You already have experience in the manufacturing or warehouse sector, it is even better, but not mandatory
You are a quick learner and you are responsible
You work in a team and communicating with your colleagues is easy for you
If this description sounds like you, join us and apply here.

Production Attendant

Saputo Diary
Sainte-Catherine - 52.53km
  General Category Full-time
You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment.   Available salary: $23.75 Evening premium of $1.25/h and n...
Learn More
Apr 11th, 2025 at 13:40

Retail store supervisor Full-time Job

Grandview Holdings

Management   Belleville
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash

Additional information

Personal suitability

  • Accurate
  • Client focus
  • Flexibility
  • Organized
  • Reliability
  • Initiative

 

How to apply

By email

trentongas@gmail.com

How-to-apply instructions

Here is what you must include in your application:

 

  • Cover letter

Retail store supervisor

Grandview Holdings
Belleville - 277.65km
  Management Full-time
  21.50
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
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Apr 9th, 2025 at 18:06

Administrative assistant Full-time Job

Grandview Holdings

Administrative Jobs   Belleville
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Open and distribute mail and other materials
  • Record and prepare minutes of meetings, seminars and conferences
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Oversee the preparation of reports
  • Order office supplies and maintain inventory
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Organize conferences and meetings

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Attention to detail
  • Repetitive tasks
  • Large workload
  • Work with minimal supervision

Personal suitability

  • Ability to multitask
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Team player
  • Accurate
  • Reliability
  • Time management
  • Adaptability
  • Accountability
  • Quick learner

 

How to apply

By email

trentongas@gmail.com

How-to-apply instructions

Here is what you must include in your application:

 

  • Cover letter

Administrative assistant

Grandview Holdings
Belleville - 277.65km
  Administrative Jobs Full-time
  26.50
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Apr 9th, 2025 at 18:00

Customer Service Advisor (Part-time) - DuProprio Part-time Job

EspaceProprio

Customer Service   Québec
Job Details

Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like? 
 
  

  • Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

  • Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

 

 
 

What do you need to be a Customer Service  Advisor ? 

  • For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

  • For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

  • A passion for customer service, because for you, it’s important to make a difference;  

  • An approach based on listening and understanding customer needs ;   

  • Interpersonal skills ;  

  • A proactive and empathetic attitude to support clients in their sales project;

  • Some customer service experience, at least enough to know you like it;   

  • Great ease with computers;  

  • The ability to work from our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).   

 

 

Benefits that make a real difference  

  • An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

  • Recognition of relevant years of experience;  

  • The support of a team of senior advisors and colleagues to help you;  

  • A bonus system to highlight and reward your work; 

  • Paid floating leave days as soon as you start your job ; 

  • Access to an employee and family assistance program (PAEF );   

  • A telemedicine service ;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave when you move and for volunteering;  

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.  

 

And we don't stop there, because we really care about you:  

  • An integration process to quickly familiarize you with your work environment and our services;  

  • A work environment that prioritizes both your professional development and your personal growth;  

  • A social club that ensures your daily life with us is pleasant and stimulating;  

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBDP

#LI-Hybrid

Customer Service Advisor (Part-time) - DuProprio

EspaceProprio
Québec - 288.44km
  Customer Service Part-time
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like?       Make a difference in our clie...
Learn More
Apr 9th, 2025 at 14:33

Sales Associate Full-time Job

Rogers Communications Inc.

Sales & Retail   Ottawa
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 2121 Carling Avenue, Unit 706K (5227), Ottawa, ON
Travel Requirements: Up to 100%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 319171

Sales Associate

Rogers Communications Inc.
Ottawa - 115.78km
  Sales & Retail Full-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Apr 9th, 2025 at 14:29

Bilingual Security Operator - Part Time Full-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking part-time/on-call bilingual operators for our client site.

RESPONSIBILITIES:

  • Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
  • Remote patrols using CCTV cameras.
  • Conduct investigations and review CCTV footage when assigned.
  • Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
  • Monitor and control access control equipment (gates, doors, portals, etc.).
  • Advise the Embedded technician or shift Supervisor when there are system malfunctions.
  • Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs). 
  • Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
  • Answering high volumes of intercoms, phone calls, and emails in a timely and professional manner.
  • Writing reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports). 
  • Responding to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.
  • Other duties as assigned.

QUALIFICATIONS: 

  • Bilingual in English and French, strong in both verbal and written.
  • Have a personal vehicle; public transportation is unavailable.
  • Ability to work a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.
  • Strong observational skills with the ability to detect and respond to security threats.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Proficiency in using security equipment and technology.

Bilingual Security Operator - Part Time

Securitas Canada
Ottawa - 115.78km
  Security & Safety Full-time
We are seeking part-time/on-call bilingual operators for our client site. RESPONSIBILITIES: Operate security systems, CCTV, intercom, and security-related network systems in the SO...
Learn More
Apr 9th, 2025 at 14:18

Bilingual Security Operator - Part Time Part-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking part-time/on-call bilingual operators for our client site.

RESPONSIBILITIES:

  • Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
  • Remote patrols using CCTV cameras.
  • Conduct investigations and review CCTV footage when assigned.
  • Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
  • Monitor and control access control equipment (gates, doors, portals, etc.).
  • Advise the Embedded technician or shift Supervisor when there are system malfunctions.
  • Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs). 
  • Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
  • Answering high volumes of intercoms, phone calls, and emails in a timely and professional manner.
  • Writing reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports). 
  • Responding to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.
  • Other duties as assigned.

QUALIFICATIONS: 

  • Bilingual in English and French, strong in both verbal and written.
  • Have a personal vehicle; public transportation is unavailable.
  • Ability to work a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.
  • Strong observational skills with the ability to detect and respond to security threats.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Proficiency in using security equipment and technology.

Bilingual Security Operator - Part Time

Securitas Canada
Ottawa - 115.78km
  Security & Safety Part-time
  22.25
We are seeking part-time/on-call bilingual operators for our client site. RESPONSIBILITIES: Operate security systems, CCTV, intercom, and security-related network systems in the SO...
Learn More
Apr 8th, 2025 at 18:28

Terminal Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network.  This position is about driving change, developing and engaging teams and continuous improvement.

How You’ll Help:
•    Empower and lead team to meet organizational objectives.   
•    Develop KPI’s to drive service, quality and safety
•    Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
•    Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
•    Successfully manage multiple issues with competing priorities simultaneously
•    Manage budget and workforce productivity
•    Prioritize and manage customer shipments to maximize profit
•    Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
 

Your Skills & Experience: 
•    Minimum of secondary education, with preference of post-secondary education.
•    5-8 years of experience leading teams, developing talent and managing culture and performance 
•    Ideal to have leadership experience in transportation or operations as well as various roles in transportation 
•    exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
•    strong conflict resolution skills and leadership
•    results driven
•    a strong sense of customer service and urgency, troubleshooting and problem solving skills;
•    strong interpersonal and communication skills, both verbal and written
•    computer skills including the Microsoft Suite and preferably, Truck Mate
•    the ability to lead and reinforce a strong culture of workplace safety
•     English and French (verbal/written/spoken) required
•    Able to work with little supervision
•    This role is accountable to the Regional Director
•    Subject to a criminal background check prior to employment
•    Travel is typically not required; may happen on an occasional basis
•    Office environment with computer work and handling of documentation
•    Terminal  visits across the region
•    Extended period sitting in a work station working on a computer and on a phone
•    Normally Monday to Friday, day time hours but may be required outside of these hours
•    Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Terminal Manager

Day & Ross Inc.
Québec - 288.44km
  Management Full-time
As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible...
Learn More
Apr 8th, 2025 at 17:35

Employee Service Centre Representative Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Requisition ID: 16989 
Department: Finance and Corporate Services Dept. 
Service: Payroll, Pensions & Benefits Service 
Branch: Client Experience Branch 
Employment Type: 2 Full-time Temporary-Up to 1 year
Work Hours: 35.00hours per week
Affiliation: Non Union/Non MPE
Salary Information: $64,175.02- $75,085.92 annually (2024 rates of pay)
Location: 100 Constellation, Nepean 
City: Ottawa, ON 
Job Category: Administrative and Support Services
Application Close: 23/04/2025

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You serve as the first point of contact and source of expertise for City staff regarding payroll, pension and benefits information, inquiries and transactions.

You provide day-to-day and ongoing front line support services for pay, benefit, pension and ESS (Employee Self Service)/MSS (Manager Self Service) calls, and demonstrate sound judgement, tact and discretion when interacting with City staff at all levels. You also provide user support and training, troubleshooting, problem resolution, process development, documentation and record keeping as required. In addition, you are responsible for the integrity of data in the OMERS Pension Plan's secure site (e-access) and the insurance carrier's secure site, and for updating and auditing payroll, pension and benefits master data in SAP as required in response to employee requests.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business or related field

Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service

CERTIFICATIONS AND LICENCES

Related Accounting, Finance, Payroll and/or Human Resources certification is preferred

KNOWLEDGE

  • Customer service principles
  • The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
  • Working knowledge of Payroll and HR policies, processes and procedures
  • Microsoft Office Suite and other corporate standard software as required
  • Intermediate knowledge of SAP
  • Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
  • Demonstrated knowledge of SAP operation with a HR/Payroll services environment
  • Apply collective agreements provisions as they relate to employee transactions
  • Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
  • Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
  • Communication skills with all levels of employees, management and the general public
  • Work independently and within a team to develop innovative solutions
  • Communicate effectively on complex issues
  • Superior client service skills including patient and tactful with clients and other staff
  • Highly organized/reliable and flexible
  • Integrity, tact, discretion and good judgment in maintaining confidential information
  • Takes initiative
  • Creative/innovative
  • Thorough
  • Team player
  • Resourceful
  • Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

WHAT YOU NEED TO KNOW

  • Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.      
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Employee Service Centre Representative

City Of Ottawa
Ottawa - 115.78km
  Customer Service Full-time
Requisition ID: 16989  Department: Finance and Corporate Services Dept.  Service: Payroll, Pensions & Benefits Service  Branch: Client Experience Branch  Employment Type: 2 Ful...
Learn More
Apr 8th, 2025 at 17:30

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