67 Jobs Found
Customer satisfaction representative Full-time Job
Mperiall Professional Services LTD
Customer Service KitchenerJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 2 years to less than 3 years
Area of specialization: Industrial
Computer and technology knowledge: Database software, Enterprise resource planning (ERP) software, MS Excel, MS Outlook, MS Windows, MS Word, MS PowerPoint, Electronic mail, Programmable logic controller (PLC), and Google Docs
Work setting: Urban area, Private sector, Public sector, Industrial association, and Industrial plant
Transportation/travel information: Own transportation, Own vehicle, and Willing to travel
Type of industry experience: Automotive parts manufacturing
Physical Requirements:
- The candidates should possess attention to detail
- The candidates should be accustomed to a fast-paced environment
- The candidates should be capable of working under tight deadlines
- The candidates should be able to work under pressure
Other Requirements:
- The candidates should prioritize punctuality, demonstrating flexibility and efficient interpersonal skills
- The candidates should have a strong client focus, excel in excellent oral and written communication, and be highly organized
- The candidates should be reliable team players, exhibiting dependability and the ability to multitask
- The candidates should show initiative, exercise good judgment, and be quick learners, functioning effectively in various roles
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to address customers’ complaints or concerns with professionalism and empathy, receiving and logging complaints for systematic resolution
- The candidates should be able to answer inquiries accurately and promptly, issue receipts, and provide information on the type and cost of services offered to clients
- The candidates should be able to arrange billing for services, ensure accurate documentation, and arrange refunds and credits in accordance with organizational policies
- The candidates should be able to consult with clients after a sale, providing ongoing support and advising on advertising or sales promotion strategies to meet their objectives
- The candidates should be able to act as a spokesperson for the organization, representing its values and interests, while gathering, researching, and preparing communications material for effective client engagement
- The candidates should be able to answer clients’ inquiries and provide information through written and oral communication channels, contributing to overall customer satisfaction
Benefits:
- The candidates will get dental plan, health care plan, group insurance benefits, Registered Retirement Savings Plan (RRSP), and free parking available
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, and References attesting experience) through the below-mentioned details
By email
[email protected]
Be prepared for the screening questions. Include answering the following questions while applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Customer satisfaction representative
Mperiall Professional Services LTD
Kitchener - 48.67kmCustomer Service Full-time
20
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Sales Associate Part-time Job
Sales & Retail KitchenerJob Details
What does it mean to join our Rogers Team?
At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 875 Highland Rd. W (479), Kitchener, ON
Travel Requirements: None
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Sales Associate
Rogers
Kitchener - 48.67kmSales & Retail Part-time
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Shift manager fast food restaurant | LMIA Approved Full-time Job
Tourism & Restaurants KitchenerJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates should have standard educational qualification such as Secondary (high) school graduation certificate or equivalent experience.
Experience: Candidates need experience of 7 months to less than 1 year.
Supervision: 3-4 people, 5-10 people, Food service counter attendants and food preparers
Security and safety: Bondable
Location: 809 Victoria St N Kitchener, ON N2B 3C3
Work Setting: Fast food outlet or concession, Restaurant
Physical Requirements:
- The candidate should be able to work in a fast-paced environment and pay attention to detail.
- The candidate should be physically demanding.
Other Requirements:
- The candidate should be accurate, initiative, judgemental and focused on client.
- The candidate should have dependability, flexibility, reliability.
- The candidate should be organised and a good team player.
- The candidate should have efficient interpersonal skills, excellent oral communication and excellent written communication skill.
Responsibilities:
- The candidate should establish methods to meet work schedules, supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures
- The candidate should estimate and order ingredients and supplies, ensure food service and quality control, address customers’ complaints or concerns, maintain records of stock, repairs, sales and wastage, prepare and submit reports, establish work schedules
- The candidate must have knowledge of the establishment’s culinary genres.
Benefits:
- The employees get health benefits such as Dental plan, Health care plan, Vision care benefits
- The employees get long term benefits such as Group insurance benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Shift manager fast food restaurant | LMIA Approved
Dominos Pizza
Kitchener - 48.67kmTourism & Restaurants Full-time
17
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309A Electrician Full-time Job
Maintenance & Repair KitchenerJob Details
VCT Group requires a Master Electrician to lead the solar installation team. This individual will use extensive knowledge of electrical installation methods to ensure project are designed and built in accordance with electrical codes and internal best practises. In this role you will oversee all electrical work of electricians, designers and apprentices. This position involves working out of our Kitchener location under the direction of the Operations Manager. Come make an impact in our organization to support the future of electrification and renewable energy.
SPECIFIC RESPONSIBILITIES INCLUDE:
• Review and sign off on electrical related work including single line diagrams, electrical layouts, site plans to ensure the highest quality is met in compliance with electrical code
• Assisting in site visits with business development team for feasibility of future projects, providing recommendations on materials, layouts,e tc.
• Read and interpret drawings, circuit diagrams and electrical code specifications to determine wiring layouts for new or existing installations.
• Inspection of electrical components including transformers, electronics, and other equipment
• Commissioning and configuration of electronics control and monitoring systems
• Troubleshoot and diagnose failed electronics components using a variety of testing devices
• Supervise, educate, and train apprentices
• Uphold VCT Group’s standards of quality and professionalism
• REQUIRED QUALIFICATIONS:
• Licensed Master Electrician
• 2+ years licensed experience
• Demonstrated attention to detail, customer care, and quality of work
• Excellent verbal and written communication skills
• Highly efficient use of computer applications including databases, Zoom, CRM platforms, project management software, and other MS Office applications
• Current G class driver’s license and clean drivers abstract
ADITIONAL SKILLS, ABILITIES, AND QUALIFICATIONS THAT WOULD BE AN ASSET:
• Experience with installing and servicing electric vehicle chargers, batteries, and energy storage systems
• Experience with electrical service upgrades and installations
• Experience working in residential and ICI sectors
• Experience with solar PV installations
• Experience with computer networking, IP, wifi, and cellular data communications
• Forklift, first aid/CPR, and working at heights certification
YOU’LL LIKELY BE A PRETTY GOOD FIT IF SOME OF THE FOLLOWING DESCRIBES YOU:
• You’re a bit of a perfectionist, in a healthy way, you value precision and accuracy
• You’re an innovator and inventor, you can’t stop yourself from critically evaluating
everything you see, from a position of curiosity rather than arrogance, thinking of ways it can be done better
• Without being arrogant or boastful, you are actually quite inwardly competitive and like to feel accomplished
• You already own an electric vehicle, or can hardly wait to get one, and are keenly aware of your environmental footprint.
• You get a great deal of satisfaction when you stand back at the end of a project and look at what you just built with pride.
Interested candidates should forward their resume and cover letter to [email protected]. We would like to thank all candidates for their interest, however, only those potentially suitable for the position will be contacted. Please refer to the job position for which you are applying in the subject line of all correspondence.
309A Electrician
VCT Group
Kitchener - 48.67kmMaintenance & Repair Full-time
36 - 41
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Sales Associate Part-time Job
Sales & Retail KitchenerJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
We are all about investing in our team members, offering fantastic benefits and perks, such as:
Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.
Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.
Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program.
Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.
Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs
Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.
Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.
What You Will Be doing:
• Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard
• Sales: Identifying opportunities, anticipating customer needs and achieving sales goals within a dynamic and supportive team environment.
• Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products.
• Representing the Brand: Representing Rogers and Fido brands in-store and at local community events.
Your Qualifications:
• Interpersonal & Communication Skills: Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication.
• Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
• Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.
• Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.
• Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
• Minimum Age: You meet the provincial minimum age of majority
• Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.
No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.
After you apply, watch your email.
If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass Background and Employment Verification check requirements.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 2960 Kingsway Drive Unit C3 (5409), Kitchener, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Sales Associate
Rogers
Kitchener - 48.67kmSales & Retail Part-time
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Customer Service Representative Full-time Job
Customer Service KitchenerJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Kitchener - 48.67kmCustomer Service Full-time
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Senior Manager, Enterprise Architecture Full-time Job
Management KitchenerJob Details
Reporting to the Director of Enterprise Architecture, you thrive in thinking outside of the box, are in tune with the latest collaboration, productivity and IT service trends and can deliver an ecosystem of solutions for our internal teams. You will develop technological strategies and execution plans that create differentiated value through fostering strong relationships with cross-functional teams. You will interlock across business and organizational boundaries to develop world-class technological ecosystems.
The Senior Manager, Enterprise Architecture – Data Fabric, Datasets & Products, acts as a chief architect, directly managing a team of architects and collaborating with cross-functional stakeholders to drive the creation of data products that create value for customers and Bell’s customer facing business units. This includes multiple facets surrounding the architecture of data systems and products, including data as a service, data lakes and storage, data ingestion, data engineering and data AI and algorithms. It further involves the innovation on how data can help solve customer problems or create frictionless, personalized experiences. Paramount in the role is maintaining alignment between business objectives, and the underlying technical data solutions your team defines to serve the business needs.
Key Responsibilities
• Recruit and build a high-performing team for strategy, product development and execution
• Guide market and customer insights research, technology and trends to identify customer needs, define opportunities and build business cases
• Develop an internal diagnostic of current data capabilities, and formulate a vision on the creation and oversight of a combination of current and new systems and technologies to provide next-gen data management & product solutions
• Drive a solution roadmap working in collaboration with Delivery teams, Product teams
• Manage stakeholder and executive education and communication
• Identify, negotiate and secure (build, buy, partner) COTS systems with strategic partners to build and maintain an industry leading ecosystem
• Cultivate a full lifecycle approach to evolving our portfolio of capabilities from ideation, development, launch, grow, harvest and retirement
• Coach, mentor and guide direct reports to develop their capabilities to think strategically, and execute on plans
• Develop and ensure that work structures and program management practices are established and executing well
Qualifications
- 10+ years of experience in data-related product management, enterprise architecture design, IT services, consulting or related disciplines with at least 4 years directly supporting teams
- Purpose-driven leadership with proven ability to inspire, motivate and support the development of team members to achieve excellence in the goals of our team members, customers and business.
- A strategic mindset with strong technical, business and financial acumen; focused on the big picture and strategy while effectively managing diverse, dynamic, competing priorities
- Deep understanding of IT industry solutions and frameworks, and extensive experience in guiding and implementing enterprise architecture practices
- Effective collaboration skills and attention to detail; including the ability to influence and provide thought leadership at all levels of management, cross-functionally and externally, and to represent the company in commercial discussions and negotiations
- Understanding of solution technologies regarding productivity, information technology, cloud services and cloud computing and AI, especially in areas involving data monetization or personalization
- Able to develop integrated solutions and knowledge of how to integrate and optimize multiple end to end value chains
- Program management skills -- ability to drive team to common goals, set and meet timelines
- Passion for learning and innovation; solutions-oriented with an entrepreneurial spirit
- Courage and conviction in the face of complex problems, and upending current paradigms
- Telco Experience is desirable
#Tech
#Talent
#Indeed
Additional Information:
Position Type: Management
Job Location: Canada : Ontario : Mississauga || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Ontario : Kitchener || Canada : Ontario : Toronto || Canada : Quebec : Montreal
Flexible work profile: Mobile
Application Deadline: 02/25/2024
Senior Manager, Enterprise Architecture
Bell Canada
Kitchener - 48.67kmManagement Full-time
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