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The WCB/CNESST Specialist provides case management services on occupational injury claims. He or she is responsible for monitoring and managing injury claims from initial reporting to the early and safe to work employee. Provides guidance and support for external and internal customers to assist in successful return to work. Works with internal vendor to ensure case management processes are implemented to bring files to closure and ensure compliance with legal parameters of health and safety. Liaise with the Insurance carriers, external vendors, health professionals and Centre/Operations to foster collaborative relationships and information gathering and dissemination. Participates in return-to-work meetings, worksite assessments, coordination of medical assessments, representation in legal proceedings as a subject matter expert and Division case reviews. Maintains injury data base and documentation of files.

Job Tasks:

• GSHMRIS data management – injury for Quebec, Atlantic, Alberta, Manitoba, Saskatchewan, New-Brunswick, Newfoundland, and Labrador, Prince-Edward-Island, Nova Scotia.
• Review Division reports, open claims – review and update into journal notes, create action plans, update medical information Review claims for first 14 days checks.
• Review for suppression and lost time conversions GSHMRIS injury changes Decision letters, review medical reports Permanent impairment/accommodation
• Communication with CNESST /WCB, Vendor communication /monitor – case reviews Cost analysis /determine appeals strategy /Actions/next step to be taken in claims Operations Support – information gathering, target action steps Hearings.
• Tribunal representation, prep files for legal, case review /file reviews Settlement reviews – preparing cheques Worksite visit – ergonomic reviews with assessors (phone or on site)
• Return to work meetings – with vendor, operations, and employee Completing TAW forms and coordinate modified work with Operations.
• IME – coordination /administration IME invoice /vendor payment
• Expertise services Conference Calls /meetings with Vendor and Divisions

Knowledge Skills and Abilities:

• Excellent written and oral communications skills.
• Strong interpersonal people skills Varied work experience- union /nonunion
• Good problem solving and analytical ability
• Proficient in computer skills. Word, Excel Ability to work in a team environment as well as independently.
• Ability to prioritize and time manage
• Communication language needs: French 90% / English 10%
  Level of French: proficient
• Good knowledge of case management process /procedures
• Good knowledge of Workers’ Compensation legislation, CNESST Academic Preparation and Relevant Work Experience.
• University or College degree in HR, Health and Safety, Disability Management
• Minimum of 3-5 years of experience in case management, disability / injury management /health related field

Work location: 1221 32nd avenue, Lachine, Quebec.

Work shift: In office presence from Monday to Friday: 9:00 AM – 5:30 PM

Job Summary
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. He/She may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.

Responsibilities:

• Learns and properly executes UPS package handling methods.
• Loads and unloads UPS packages into trailers or package cars.

DESCRIPTION

• Starting hourly rate: $ 17.30/h + *$1.50/h bonus*
• Maximum rate: $ 25.81/h (probation + 48 month progression)
• Approximately 3-5 hours per day
• Tuition reimbursement (up to $3000) *conditions may apply
• Overtime after 5 hours of work.

Qualifications:

• Ability to lift up to 70 lbs./32 kgs.
• Ability to read and memorize postal codes
• Availability to work flexible shift hours, up to 5 days per week
• Warehouse experience - Preferred

• communication language needs: French 90% / English 10%

  Level of French needed: basic

SHIFT: Monday to Friday from 11 PM - 3 AM (flexible)

The heating quote specialist is in direct contact with customers and suppliers. He is responsible for determining the conditions of the work to be done and the best prices for customers. Among his responsibilities, he must prepare quotes for heating products, read plans and specifications, and maintain an impeccable service relationship with our current and future customers.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Flexible and hybrid work schedule
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program

What you will do

• Analyze plans and specifications, complete lists of required materials
• Carry out the necessary research with our suppliers
• Communicate with the representative / customer / supplier
• Prepare bids according to customer discount schedule
• Submit to the client and their representative the bid and/or purchase prices while respecting the required deadlines
• Advising customers by telephone
• Provide the necessary technical information
• Produce shop drawings for approval
• Place orders according to the project schedule.
• Assist internal salespeople as needed
• Any other related tasks

What you will bring

• Experience in reading quotes
• DEP Plumbing - Heating
• Experience in heating (an asset)
• DEC in building mechanics (an asset)
• General computer skills required, including Microsoft Office and Adobe Acrobat Reader, experience with AS400 system (an asset)
• Possesses exceptional customer service and professional communication skills
• Good learning ability and meticulous

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Customer Financial Relations Representative

In this role, you are responsible for supporting collections and customer service departments for Wolseley Canada's accounts receivable.

What are the benefits for you:

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• Resolve delinquent accounts by collecting late payments
• Encourage and promote our self-service website: Wolseley Express
• Handle a high volume of inbound calls from customers with billing and payment questions
• Perform, track and document collection activities
• Process and resolve inquiries from customers, branch staff, by telephone or email.
• Investigate and resolve disputes within the parameters of the policy
• Resolve billing issues leading to late payments and promote electronic invoicing.
• Resolve customer discrepancies such as discount chargebacks, term disputes, omitted invoices, unauthorized deductions, and misapplied payments.
• Identify and escalate accounts that require third-party action or legal action.
• Reconciliation of customer accounts, if applicable
• Monitor and manage the “Pending Shipment/Notification Display” screen within the authorized limits.

What you will bring:

• Minimum 3-5 years of credit/collection experience; proven track record of successful collections.
• CCP designation or pursuit of CCP designation is an asset.
• Experience working in a customer service role
• Excellent verbal and written communication and negotiation skills
• Ability to work independently
• Microsoft Office experience preferred (Word, Excel and Outlook).
• Attention to detail and precision
• Ability to exercise judgment
• Effective listening skills
• Excellent organizational, time management and interpersonal skills
   

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Our Branch Managers are the inspired leaders of our branches. They help bring our leadership team's vision to life by motivating each network within a branch, while holding each employee accountable for the overall success of the branch.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• You will be responsible for the day-to-day operations of the branch, in accordance with established policies and procedures.
• You will lead, train and supervise inside sales and sales counter teams, as well as warehouse operations such as shipping, receiving, stock keeping and other material handling activities.
• Manage overall branch operations ensuring that the highest level of service is achieved every day.
• Cultivate and manage key business relationships.
• Identify new product/business opportunities based on customer needs.
• Ensure branch planning and organization to achieve sales, operating profit and business objectives.
• Create and maintain strategic alliances with suppliers.
• Manage associates' weekly work schedule and labor costs.

What you will bring:

• Knowledge of industry products (plumbing and HVAC/R) required
• Demonstrated ability to lead and build a high-performing team
• Demonstrated ability to achieve objectives in a highly competitive market.
• Exceptional customer service skills
• Excellent problem-solving, interpersonal and communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises. 

Please note the following: This position requires a criminal record check. A criminal record under the Criminal Code and/or other federal offences does not automatically mean that you are not eligible for this position.

This position maintains a diverse range of equipment including delivery vehicles, heavy duty machinery, on road tractors, and trailers from a variety of manufacturers. This position troubleshoots and maintains/repairs various systems including hydraulic brakes, air brakes, electronics, and engines. This position performs other tasks as requested.

• Job Type: Full-Time - Permanent Position
• Work Location:  Lachine
• Workdays: Monday to Friday
• Shift duration: 7:00 pm – 3:30 am 

Responsibilities:

• Repairs all UPS package cars and equipment.
• Maintain a clean and organized workspace
• Use diagnostic tools and software to identify mechanical problems
• Ensures all vehicles are maintained regularly and in a timely manner
• Communicate effectively in a team work environment
• Performs routine PMI (Preventive Maintenance Inspection) and Maintenance repairs.

Qualifications and or Requirements:

• Bilingual
• Ability to lift 70 lbs./32 kgs.
• Valid driver's license and clean driving record (Required)
• Must be able to work Monday - Friday (7:00 pm – 3:30 am) (require)
• Strong knowledge of mechanical, electrical and electronic components of vehicles
• Excellent problem-solving skills and attention to detail
• Ability to work in a fast-paced warehouse environment and occasionally outdoors
• Possession of essential hand tools. Such as pneumatic tools and more.(required)
• must possess of a PEP card heavy duty or light duty mechanic license. (required)
• Must be able to Bends, stoops, squats, kneels, crouches, crawls, climbs ladders and stairs, stands, walks, and turns/pivots frequently throughout duration of workday 
• Able to pass a Safety Road Test

Compensation and Benefits:

• $31* per hour
• Unionized role with a Defined Benefit (DB) pension plan
• Weekly pay (paid every Friday).
• Paid vacation: 2 weeks on start of service year, 3 weeks after 5 years of service, 4 weeks after 10 years of service, 5 weeks after 20 years of service, 6 weeks after 25 years of service
• Group Benefits (Dental and Extended Medical)
• Defined Benefit Pension Plan
• Immediate access to UPS Employee Discount Program upon hire.
• EAP (Employee Assistance Program)
• Opportunities for future growth within a Fortune 50 company.

Working Conditions:

• Mainly indoors (in a warehouse or shop). Occasionally work outdoors.
• Exposed to hot/cold and variable temperatures when working both indoors and outdoors.
• Wear a UPS Auto Mechanic uniform and adhere to the company’s Appearance Guidelines.

As part of your position as Merchandising Specialist, in the Laval region  and surrounding areas , you will be part of a world-class sales team. The merchandiser will work in collaboration with the regional sales team and will report to the district manager. You will carry out merchandising activities according to the established plan and the available space in order to ensure the effective marketing of Molson products to customers in your territory in order to achieve sales volume and market share objectives. You will design and arrange displays, you will have to ensure the availability, visibility and accessibility of products and will contribute to maintaining good business relationships with your customers.

• Schedule: Monday to Friday
• Annual salary of $42,292 + $0.55/km
• Monthly allowance for cell phones
• Social benefits
• Company branded clothing will be provided
• Possibility of participation in the pension fund

Responsibilities:

• Carry out merchandising activities in your territory according to the defined parameters as well as your visiting schedule;
• Ensure excellent merchandising activities and proper use of advertising materials in your territory;
• Optimize the distribution and presentation of doors in store (rotation, new products, etc.);
• Seize all opportunities for additional sales through new merchandising spaces at your customers' premises;
• Develop and maintain privileged business relationships with your customers by ensuring that problems are resolved quickly and that their level of satisfaction is optimal;
• Enter orders into systems and work closely with the Telesales department;
• Stay abreast of competitive initiatives and initiate appropriate actions.

Other qualifications:

• You have at least a DES. A DEC or Baccalaureate in a relevant field will be considered an asset;
• You have a minimum of one (1) year of experience in the field of merchandising or sales.
• Experience in the food industry is a strong asset;
• You know the main merchandising and sales techniques
• You have a valid class 5 driving license and a car for your travel and the transport of promotional materials;
• You are bilingual (French and English), both orally and in writing;
• You are dynamic, an excellent communicator, able to demonstrate autonomy, initiative and creativity;
• You are available for a work schedule from Monday to Friday
• You share Molson's values: integrity and respect, excellence, quality, creativity and passion.

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

#LBEP

#LI-Hybrid

This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. He/She performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. He/She researches the competitive environment and uses product knowledge to generate solutions that meet customer’s needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers’ businesses and account information to develop appropriate selling and pricing strategies. He/She makes outbound cold calls to meet monthly sales targets. This position creates contacts (e.g., cold calls, etc.), monitors contractual compliance, and answers customer questions.

Job Type:Full Time- Permanent
Workdays:Monday to Friday (must be able to work ALL 5 days of the week)
Shift Hours:8:30 AM to 5:00 PM (must be able to work a minimum of 40 hrs. per week)
Shift Duration: 8 hours per day(requires flexibility with Start and Finish time)
Work Location:1221 32ND AVENUE LACHINE, QC H8T 3H2 Canada

Responsibilities

• Responds to and resolves customer inquiries, complaints, and issues.

• Coordinates opportunities and strategies with other team members.

• Maintains knowledge of UPS products and services to develop appropriate sales solutions.

• Reviews customer shipping practices to ensure contractual compliance.

• Determines customer discounts and writes new contracts.

• Educates customers on UPS’s service channels to expedite problem resolution.

• Provides compelling value proposals to potential and existing customers.

Qualifications

• Experience using Microsoft Office products or equivalent software.

• Bachelor's Degree or International equivalent - Preferred

• UPS and/or business-to-business or business-to-consumer sales experience - Preferred.

• Excellent verbal and written communication skills: French 90% / English 10%

• Required French proficiency level: fluent

Compensation and Benefits:

• 2 weeks of paid vacation after one year of service.

• Vision, health, and dental benefits after one year of service.

• Overtime.

• Weekly Pay/ Direct Deposit- Every Friday.

• Vision, health, and dental benefits after one year of service.

• Immediate access to UPS ‘Employee Discounts’ upon hiring.

• Paid training.

• Pension Plan.

• Free Onsite Parking.

• Opportunity for advancement within a Fortune 50 Company.

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

How You’ll Help

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 
• Answer phones from drivers and customers. 
• Review yard check to ensure freight is not missed and trucks are on schedule. 
• Coordinate drivers to come back for second round of deliveries. 
• Coordinate daily P&D requirements. 
• Monitor driver performance and report finding to manager. 
• Identify areas for improvement and efficiencies. 
• Perform clerical duties for compliance and broker pay as required. 
• Other related duties as may be required.  

Your Skills & Experience: 

• An understanding of the geography of the area 
• High School graduate or equivalent  
• Transportation background in dispatch, dock supervision (2-3 years) 
• Computer literate in Excel and Word 
• Equipment knowledge is an asset 
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 
• Results focused 
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 
• Must have a strong sense of urgency 
• Good communication skills 
• Must be able to work under a flexible work schedule  
• Must be a hands-on operator, trainer, coach and mentor 
• Must be able to build and maintain relationships  
• Must be a self-starter 
• English and French required