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Manager, Commercial Global Infrastructure Advisory Full-time Job

KPMG

Administrative Jobs   Montréal
Job Details

Apply directly on KPMG Canada Careers

Manager, Commercial – Global Infrastructure Advisory

 

KPMG

Montreal, QC, Canada

Apply directly on KPMG Canada Careers

Full–time

Overview

 

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

 

The Opportunity

 

Are you a skilled leader with a demonstrated track record for motivating teams and delivering exceptional client service?

 

Our Global Infrastructure Advisory team in Montreal is looking for a professional like you with the skills and experience to make a real difference.

 

KPMG's Global Infrastructure practice professionals are integrated commercial advisors to physical asset investors, owners, developers and contractors over the entire asset lifecycle. In doing so we help to reduce costs, improve performance, reduce risk and uncertainty of outcomes around the development and operations of physical asset portfolios, programs and projects and create and preserve value for clients on primary and secondary market infrastructure transactions. Infrastructure projects can be multi-faceted and require different specialized support, which is why we custom-create our project teams to tackle all aspects of each unique case. KPMG's Infrastructure team is comprised of economists, engineers, financial advisors, strategists, operators and contractors with both deep industry and global experience who work closely with our clients from beginning to end to help achieve the desired results.

 

What you will do

 

As the successful candidate, you will be part of the team delivering high quality services to public and private sector clients including:

• Advising on major capital projects for government (federal, provincial and municipal), as well as the private sector across a wide variety of industries and sectors including transportation, social infrastructure, energy and natural resources

• Development and implementation of project governance, project management frameworks, and related project delivery resources. Commercial structuring of complex infrastructure contracts. Project implementation advice through planning, procurement, design and construction lifecycle phases. Project performance reviews and health checks

• Identify opportunities to assist clients in achieving their infrastructure goals including presenting and developing proposals to provide advice (both strategic messaging and original content) and marketing materials

• Managing small teams of KPMG advisory personnel including training and mentoring of junior staff and contributing to the overall skills enhancement and experience of the team

 

Our team operates in an adaptable environment – clients change, projects proceed to new phases, new challenges arise, and client requirements change. This results in an exciting environment in which to work and gives members of the team the opportunity to stretch their capabilities and develop new areas of expertise.

 

At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities of their job. Likewise, from time to time, people need extra time to commit to personal matters, and our flexible approach provides for this.

 

What you bring to the role

• A Bachelor's degree in Engineering, Business, Economics, Accounting or equivalent professional education.

• 6+ years of industry experience

• Experience with large capital projects, including procurement and contract strategic commercial advice

• A thorough understanding of the project and program lifecycle activities supporting an infrastructure asset

• Experience with alterative contract types (e.g. DBB, EPC, IPD, EPCM, DBFO, PPPs, CM, etc.) and the development of these contracts for projects

• The ability to simplify problems and synthesize related content into succinct and clear materials

• Excellent technical, critical thinking and problem-solving capabilities

• Demonstrated track record at managing multiple and competing priorities within a multi-disciplinary team

• Demonstrated initiative and ability to communicate (verbally and in written form) and effectively engage with a diverse group of clients

 

Keys to your success

 

KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

 

Providing you with the support you need to be at your best.

Manager, Commercial Global Infrastructure Advisory

KPMG
Montréal - 183.35km
  Administrative Jobs Full-time
Apply directly on KPMG Canada Careers Manager, Commercial – Global Infrastructure Advisory   KPMG Montreal, QC, Canada Apply directly on KPMG Canada Careers Full–time Overview   At...
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Mar 10th, 2023 at 09:52

Research Analyst Full-time Job

Savills North America

General Category   Montréal
Job Details

The Savills Montreal team is looking to hire an analytical and detail-oriented research analyst to assist our industrial brokerage team in conducting market research, performing financial analysis, and assisting in transactions. Responsibilities include collecting, organizing and analyzing market data, preparing market surveys, creating financial analysis models for property acquisitions & dispositions, and lease analysis.

 

The successful candidate will have the opportunity to work with the province’s largest and highest producing industrial team and will play a key role in supporting the team’s growth. The successful candidate will have the opportunity for growth within the team, with a path to brokerage or more senior research analyst roles.

 

Excellent mathematical, critical thinking, and communication skills (French & English) are a must. You should be flexible and able to work independently or in a team environment.

 

KEY DUTIES & RESPONSIBILITIES

• Update database with live market industrial availabilities (Sale and Lease);

• Communicate with municipalities to gain information for the team on zoning, ownership, and other building details;

• Produce market surveys and reports;

• Liaise with local brokers and appraisers across all markets on a regular basis to gather and track details on comparable sales and leasing transactions;

• Work with National Research to provide highlights of market and provide quarterly market reports;

• Take a leading role in producing, maintaining, and updating existing property inventory;

• Assist brokers in the underwriting of potential acquisition & disposition opportunities, including preparing detailed pro-forma cash flow models, reviewing and summarizing leases, reviewing historical financial statements, and the general review of all data room material.

 

QUALIFICATIONS

• Fully bilingual;

• Relevant degree and/or 1-3 years research and analysis experience is a plus;

• Strong data analysis skills (knowledge of Statistics Canada Census Data and Altus InSite data a plus);

• Strong analytical skills and high competence in Word, Excel, PowerPoint; willingness to learn in-house software;

• Excellent report writing skills;

• Knowledge of/experience with the Montreal industrial real estate sector a plus;

• Able to work in a team-based environment; however, able to work independently when needed;

• Organizational and time management skills: Detail-oriented;

• Experience in a real estate role is an asset;

• Proven problem solver and innovative decision maker with the ability to meet critical deadlines, including multiple and changing priorities;

• Ability to drive and be flexible to work full-time in office, with the flexibility to attend client meetings as needed; outside regular business hours will be necessary at times.

Research Analyst

Savills North America
Montréal - 183.35km
  General Category Full-time
The Savills Montreal team is looking to hire an analytical and detail-oriented research analyst to assist our industrial brokerage team in conducting market research, performing fi...
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Mar 10th, 2023 at 08:52

Production/Import Coordinator Full-time Job

Evlv

Administrative Jobs   Montréal
Job Details

This position is only open to residents of Canada who have legal work authorization

The right candidate has the following soft skills:

• Passionate

• Proactive

• Organized

• Motivated

• Detailed

• Problem solver

 

Requirements:

• Highly motivated and Enthusiastic

• Minimum of 3 years related experience in the garment industry.

• Ability to multitask and work independently in a fast pace environment

• Excellent organizational skills

• Must know how to prioritize their work.

 

The responsibilities will include the following:

• Control the production process from A-Z

• Make sure the inventory comes on time

• Order all samples

• Prepare weekly reports

• Negotiate prices with current suppliers

• Look for new manufacturers in Asia to work with.

• Come up with solutions when products are not ready to be shipped

• Following up on lab dips, proto samples, fabric, accessories, PP samples, PS samples, and lab test results to ensure timely receipt and response

• Reviewing the customers and vendor manuals to ensure that all shipments will be compliant with customer needs

• Creating and updating Action Calendars and Import Trackers

• Creating and editing the Cost Sheet Spreadsheets

• Advising Traffic on booking approvals or rejections

• Working with the design team to make sure samples are on spec

• Coming up with solutions when products are not ready to be shipped

• Preparing weekly reports

• Organizing factory audits

Production/Import Coordinator

Evlv
Montréal - 183.35km
  Administrative Jobs Full-time
  70,000  -  80,000
This position is only open to residents of Canada who have legal work authorization The right candidate has the following soft skills: • Passionate • Proactive • Organized • Motiva...
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Mar 10th, 2023 at 08:41

Account Payable Specialist Full-time Job

Evlv

Financial Services   Montréal
Job Details

This position is only open to residents of Canada who have legal work authorization.

The right candidate has the following soft skills:

• Great communication skills

• Great attention to detail and high accuracy

• Strong organizational and planning skills

• Good team player and able to work autonomously

• Ability to meet deadlines and work in a fast-paced environment

 

Requirements:

• College Degree in Accounting or equivalent experience

• 1+ year of experience in Accounts Payable

• Knowledge of the full accounting cycle

• Fluent in English, Bilingualism (French) is an asset (speaking and writing)

• Experience in the Apparel & Fashion industry is an asset

 

The responsibilities will include:

• Managing all accounts payable functions

• Issuing Letters of Credit

• Providing supporting documentation for audits

 

Preparing:

• banking electronic (wire) transfers and payments

• monthly bank reconciliations

• monthly credit card reports

• monthly GST/QST

• monthly intercompany transfers and invoices

 

Account Payable Specialist

Evlv
Montréal - 183.35km
  Financial Services Full-time
  45,000  -  55,000
This position is only open to residents of Canada who have legal work authorization. The right candidate has the following soft skills: • Great communication skills • Great attenti...
Learn More
Mar 10th, 2023 at 08:36

Communications Specialist Contract Job

Recruit Action Inc.

Marketing & Communication   Montréal
Job Details

Are you looking for a stimulating and dynamic job in the surrounding area of Montréal? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you! We are currently looking for a Communications Specialist for one of our clients.

 

What Is In It For You

• Salary between 45-52$/h (based on experience)

• 12-month contract (strong possibility of permanency)

• Full-Time, Daytime (37,50 hours per week)

• Work-life balance (hybrid position)

• Dynamic and professional environment

• Be part of a passionate team

• A friendly, collaborative, and inclusive culture

 

Responsibilities

• Work closely with the Digital Transformation team to develop communications strategies and plans that support the project objectives.

• Quickly translate communications from English to French.

• Write and produce high-quality communications materials such as newsletters, email updates, presentations, and reports.

• Manage content on internal communication platforms such as SharePoint.

• Collaborate with internal stakeholders to ensure consistent messaging across all communications channels.

• Monitor and evaluate the effectiveness of communications activities, and adjust strategies as needed.

• Provide guidance and support to project teams on communication best practices.

 

What You Will Need To Succeed

• A minimum of 7 years of experience in a communications role.

• Experience in digital transformation projects.

• Bilingual in English and French (spoken and written)

• Ability to quickly translate communications from English to French.

• Experience with SharePoint or other internal communication platforms.

• Strong collaboration skills, with the ability to work effectively with cross-functional teams.

• Flexible working hours as needed to accommodate a global role

Communications Specialist

Recruit Action Inc.
Montréal - 183.35km
  Marketing & Communication Contract
  42  -  52
Are you looking for a stimulating and dynamic job in the surrounding area of Montréal? Would you like to be part of a team that believes in your potential and part of a great compa...
Learn More
Mar 10th, 2023 at 08:10

Receptionist/Administrative Assistant Full-time Job

Montreal College Of Information Technology

Administrative Jobs   Montréal
Job Details

At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this challenging role. We’re seeking an exceptionally detail-oriented and personable Receptionist/Administrative Assistant to work full-time in our fast-paced office. The ideal candidate will bring resourcefulness, organization, and superb communication skills to the role. This person should have experience working in an office, supporting coworkers and students in various administrative tasks. With a knack for keeping cool under pressure.

 

Responsibilities

Open the office daily, greet visitors, answer, and redirect phone calls, and manage email, regular mail, photocopying, and fax correspondence.

 

Assist students when they arrived at the College.

 

Optimize business operations and oversee office supplies and students relations.

 

Ensure successful workflows, schedules, communications, and office environment on a daily basis.

 

Perform a variety of clerical duties, such as responding to calls, emails, and requests.

 

Handle various administrative tasks simultaneously such as receiving, sending emails and calls.

 

Organize team lunch and assist in company events preparation, as demanded.

 

Other responsibilities as assigned.

 

Qualifications

 

College diploma or equivalent

 

2+ years of administrative work experience in a small to medium company environment

 

Fluently bilingual – French and English written and spoken.

 

Job Type: Full-time

 

Benefits:

• Dental care

 

Schedule:

• Monday to Friday

 

Ability to commute/relocate:

• Montréal, QC: reliably commute or plan to relocate before starting work (required)

 

Education:

• Secondary School (preferred)

 

Experience:

• Administrative experience (preferred)

• Front desk (preferred)

Work Location: In person

Application deadline: 2023-03-30

Receptionist/Administrative Assistant

Montreal College Of Information Technology
Montréal - 183.35km
  Administrative Jobs Full-time
  42,000  -  45,000
At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this chall...
Learn More
Mar 10th, 2023 at 07:11

Receptionist/Administrative Assistant Full-time Job

Montreal College Of Information Technology

Administrative Jobs   Montréal
Job Details

At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this challenging role. We’re seeking an exceptionally detail-oriented and personable Receptionist/Administrative Assistant to work full-time in our fast-paced office. The ideal candidate will bring resourcefulness, organization, and superb communication skills to the role. This person should have experience working in an office, supporting coworkers and students in various administrative tasks. With a knack for keeping cool under pressure.

 

Responsibilities

Open the office daily, greet visitors, answer, and redirect phone calls, and manage email, regular mail, photocopying, and fax correspondence.

 

Assist students when they arrived at the College.

 

Optimize business operations and oversee office supplies and students relations.

 

Ensure successful workflows, schedules, communications, and office environment on a daily basis.

 

Perform a variety of clerical duties, such as responding to calls, emails, and requests.

 

Handle various administrative tasks simultaneously such as receiving, sending emails and calls.

 

Organize team lunch and assist in company events preparation, as demanded.

 

Other responsibilities as assigned.

 

Qualifications

 

College diploma or equivalent

 

2+ years of administrative work experience in a small to medium company environment

 

Fluently bilingual – French and English written and spoken.

 

Job Type: Full-time

 

Benefits:

• Dental care

 

Schedule:

• Monday to Friday

 

Ability to commute/relocate:

• Montréal, QC: reliably commute or plan to relocate before starting work (required)

 

Education:

• Secondary School (preferred)

 

Experience:

• Administrative experience (preferred)

• Front desk (preferred)

Work Location: In person

Application deadline: 2023-03-30

Receptionist/Administrative Assistant

Montreal College Of Information Technology
Montréal - 183.35km
  Administrative Jobs Full-time
  42,000  -  45,000
At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this chall...
Learn More
Mar 10th, 2023 at 07:09

Registered Nurse Full-time Job

Canadian Blood Services

Medical & Healthcare   Saint-Léonard
Job Details

Position's anticipated start date: 2025-02-17 
Position's anticipated end date: 2026-01-16 

Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly

 

Canadian Blood Services is looking for a Temporary part-time Registered Nurse to join our dynamic Donor Centre team in Saint John, New Brunswick.

 

The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.

 

In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.

Formula for success

  • Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.   
  • Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation. 
  • Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
  • With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

  • Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
  • Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
  • Previous experience as a preceptor or with coaching others is an asset.
  • Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs. 
  • A second language is considered an asset to support a positive donor experience.

What we offer you

  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, overnights, weekends, and statutory holidays
  • Travel will be required as often as weekly for mobile events. Transportation and accommodations will be provided by Canadian Blood Services.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.). 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

 

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Registered Nurse

Canadian Blood Services
Saint-Léonard - 183.8km
  Medical & Healthcare Full-time
  37.56
Position's anticipated start date: 2025-02-17  Position's anticipated end date: 2026-01-16  Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly   Canadian Blo...
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Jan 30th, 2025 at 16:02

Security guard Full-time Job

Securitas Canada

Security & Safety   Saint-Léonard
Job Details

 We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced environment, we want to hear from you! Apply now to become a valued member of our team.

 Work timetable

  • Permanent full-time position (40 hours per week)
  • Friday 11:00 a.m. to 11:00 p.m., Saturday 9:00 a.m. to 9:00 p.m. & Sunday 10:00 a.m. to 9:00 p.m.

 

Job Description

  • Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
  • Conducts periodic patrols to check for irregularities and inspect protective devices and firefighting equipment.
  • Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
  • Controls access to the customer's site or facility through the admission process.
  • Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and checks for unauthorized persons.
  • Protects evidence or incident scene in the event of an accident, emergency or security investigation.
  • Responds to fire, medical emergencies, bomb threats, flooding, leaking water, elevator emergencies, hazardous materials, severe weather and other incidents.
  • Prepares logbooks and reports as needed.

Note: Specific tasks may vary and be documented separately. The employee may not be required to perform all of the duties listed. Additional tasks may be assigned and functions modified according to business needs.

 Job Requirements

  • Valid  security guard license  (BSP).
  • Valid  first aid certificate  (CPR).
  • Bilingualism - French and English.
  • Good computer skills.
  • Valid driver's license and access to a vehicle.
  • Good physical condition to carry out patrols.

#AF-Quebec

Security guard

Securitas Canada
Saint-Léonard - 183.8km
  Security & Safety Full-time
 We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced e...
Learn More
Apr 29th, 2024 at 18:16

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Mascouche
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Mascouche - 187.49km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jul 24th, 2024 at 16:43

Merchandising Coordinator Full-time Job

TJX Companies Inc

Sales & Retail   Mascouche
Job Details

You will discover

Here's what eligible associates will benefit from:

  • Unique culture promoting inclusion
  • Specific training and workplace resources to increase your skills
  • Discounts on merchandise at all TJX Canada stores for you and your eligible family members
  • Employee and Family Assistance Program

What you will do 

A very varied job awaits you, we can assure you of that. You will contribute to different areas of the store, such as merchandise processing, warehouse and customer service. Here are some of the key responsibilities of this position:

  • Practice operating rules to provide excellent customer service. Communicate updates and changes clearly, and train associates on policies and procedures associated with each service area.
  • Know how to plan, prioritize tasks and provide direction to associates in collaboration with the management team.
  • Train and develop associates on merchandise presentation as well as how to provide excellent customer service, encouraging an environment of collaboration and continuous improvement.
  • Play a key role in improving the shopping experience by coordinating and organizing the flow of merchandise, to ensure an attractive sales floor that meets presentation standards.
  • Create inspiring displays in main areas, implement the store's fashion, brand and quality strategy using dynamic feature changes to drive sales and influence trends.
  • To see this role a little closer, click HERE ]

What you will need

  • To start a career with us, you must have the following skills:
  • A minimum of 1-2 years of relevant experience, preferably in retail or service industry.
  • A high school diploma or equivalent work experience.
  • Skills for problem solving, verbal and written communication, as well as active listening.
  • Excellent customer service skills with the ability to identify expressed and unexpressed requests and needs of customers and associates.
  • An ability to create and maintain a warehouse.

Hourly salary range: $17.75 - $22.19*

Merchandising Coordinator

TJX Companies Inc
Mascouche - 187.49km
  Sales & Retail Full-time
  17.75  -  22.19
You will discover Here's what eligible associates will benefit from: Unique culture promoting inclusion Specific training and workplace resources to increase your skills Discounts...
Learn More
May 15th, 2024 at 16:37

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Candiac
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Candiac - 187.74km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jan 15th, 2025 at 14:21

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