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Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Parksville
Job Details

Application Deadline:

09/07/2024

Address:

826 Island Highway West

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $43,500.00

Customer Service Representative

BMO CANADA
Parksville - 116.09km
  Customer Service Full-time
Application Deadline: 09/07/2024 Address: 826 Island Highway West Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects...
Learn More
Aug 8th, 2024 at 16:00

Customer Experience Associate- Full-time Job

Scotiabank

Customer Service   Parksville
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate-

Scotiabank
Parksville - 116.09km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Feb 5th, 2024 at 14:16

Construction helper Full-time Job

Kush Construction Ltd.

Construction Jobs   Mission
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Various locations

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • Mix, pour and spread materials such as concrete and asphalt
  • Assist in drilling and blasting rock on construction sites
  • Level earth to fine grade specifications
  • Remove rubble and other debris at construction sites
  • Tend or feed machines or equipment used in construction

Experience and specialization

Construction specialization

  • Residential

Benefits

Financial benefits

  • Bonus

Other benefits

  • Other benefits

 

How to apply

By email

 

kushconstructionltd@gmail.com

Construction helper

Kush Construction Ltd.
Mission - 116.87km
  Construction Jobs Full-time
  25
Overview Languages English Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work re...
Learn More
Oct 15th, 2024 at 15:36

Administrative clerk Full-time Job

Kara-Kata Afrobeat Society Of Canada

Administrative Jobs   Mission
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

    • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to type and proofread correspondence, forms and other documents, sort, process and verify applications, receipts and other documents
  • The candidates should be able to process incoming and outgoing mail manually or electronically, perform basic bookkeeping tasks
  • The candidates should be able to provide general information to clients and the public, photocopy and collate documents for distribution, mailing and filing
  • The candidates should be able to order office supplies and maintain inventory, label, file and retrieve documents
  • The candidates should be able to locate and remove files requested, organize and schedule office work

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
hr.invonetwork@gmail.com

Administrative clerk

Kara-Kata Afrobeat Society Of Canada
Mission - 116.87km
  Administrative Jobs Full-time
  24.62
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
May 28th, 2024 at 12:41

Retail Store Coordinator Full-time Job

TJX Companies Inc

Sales & Retail   Mission
Job Details

We believe in championing fresh ideas and great people like Beata who make our merchandising as efficient as possible. In doing so, our customers can enjoy a true ‘treasure hunt’ experience while shopping in our stores. See your ideas come to life here!

 

What you’ll discover

Eligible Associates can look forward to:

  • One-of-a-kind, inclusive culture
  • Benefits that take effect your first day
  • Dedicated training and on-the-job resources to enhance your development
  • Merchandise discount for yourself and eligible family members at all TJX Canada stores
  • Associate and Family Assistance Program to support healthy living

 

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

  • Assisting in coordinating and executing the smooth and timely movement of merchandise from the backroom to the sales floor, while maintaining floor operational standards and merchandise presentation standards
  • Assigning priorities and providing direction and support in the communication to drive sales and improve merchandising processes 
  • Providing weekly updates on objectives and identifying any issues or opportunities pertaining to merchandising processes and the sales floor; review weekly merchandise announcements and support in the communication of change to merchandise presentation, fashion trends, ads, events, etc.   
  • Training and development of Associates in merchandise presentation standards and customer service
  • For a closer look into the role, click HERE

 

What you’ll need

To begin your career with us, you’ll have:

  • Minimum 1 to 2 years relevant experience; merchandise presentation experience is preferred
  • High School education or equivalent experience
  • Excellent problem solving and communication skills including verbal; written; active listening
  • General knowledge of retail operations including an understanding of fashion trends, seasonal events, inventory levels; Exceptional Customer Service skills

Retail Store Coordinator

TJX Companies Inc
Mission - 116.87km
  Sales & Retail Full-time
  18.75  -  23.44
We believe in championing fresh ideas and great people like Beata who make our merchandising as efficient as possible. In doing so, our customers can enjoy a true ‘treasure hunt’ e...
Learn More
Apr 15th, 2024 at 10:34

Labourer, Factory-Manufacturing Full-time Job

V.I.P. Soap Products Ltd.

General Category   Mission
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English Languages.

Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience although having experience is an asset
Weight Handling: Up to 23 kg (50 lbs)

Program Title:

Jobs for Ukraine

Program Description:

This employer has selected to promote this job through “Jobs for Ukraine”. Canadian citizens and permanent residents can still apply.

Physical Requirements:

  • The candidate should be able to handle heavy loads
  • The candidate should be physically demanding
  • The candidate should be able to pay attention to detail
  • The candidate should be able to stand for extended periods

Other Requirements:

    • The candidate should be a team player
  • The candidate should be someone who can be relied on
  • The candidate should be able to work in a punctual way

Responsibilities:

  • The candidate should be able to sort, pack, crate and package materials and products
  • The candidate should be able to perform other labouring and elemental activities

Benefits:

  • The employees get to work in a well-known company
  • The employees get health benefits such as Health care plan, Disability benefits, Dental plan, Vision care benefits and Paramedical services coverage
  • The employees get long-term benefits such as group insurance benefits
  • The employees get other benefits such as free parking available by the employer

Company Overview:

Since 1951, for around a half century V.I.P. Soap Products Ltd. has been serving both domestic and export markets from Canada’s West Coast. The company is known for all, product quality, innovation, capacity, and above all, the integrity of staff and service.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume and being prepared for the screening questions) through below mentioned details.

By Email:
j.veters@vipsoap.com

Screening Questions:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Labourer, Factory-Manufacturing

V.I.P. Soap Products Ltd.
Mission - 116.87km
  General Category Full-time
  16
Requirements:   Languages: Candidates must have knowledge of the English Languages. Education: Candidates don’t need standard educational qualifications such as a high school, bach...
Learn More
Feb 27th, 2024 at 15:24

Food service supervisor Full-time Job

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT

Tourism & Restaurants   Sechelt
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Hybrid

 Work must be completed both in person and remotely.

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules
  • Take customers' orders

Additional information

Security and safety

  • Basic security clearance

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Standing for extended periods
  • Physically demanding
  • Repetitive tasks

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player
  • Reliability

 

How to apply

By email

employment@wrfi.ca

By mail

5500 Sunshine Coast HwySechelt, BCV0N 3A0

In person

 

5500 Sunshine Coast HwySechelt, BCV0N 3A0Between 09:00 a.m. and 06:00 p.m.

Food service supervisor

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT
Sechelt - 118.41km
  Tourism & Restaurants Full-time
  20.05  -  22.05
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Hybrid  Work must be completed both in person and remotel...
Learn More
Mar 13th, 2025 at 15:11

Food counter attendant Full-time Job

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT

Tourism & Restaurants   Sechelt
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Clear and clean tables, trays and chairs
  • Place dishes in storage area
  • Replenish condiments and other supplies at tables and serving areas
  • Sanitize and wash dishes and other items by hand
  • Package take-out food
  • Portion and wrap foods
  • Serve customers at counters or buffet tables
  • Stock refrigerators and salad bars
  • Take customers' orders
  • Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
  • Remove kitchen garbage and trash
  • Sweep, mop, wash and polish floors

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Physically demanding
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Client focus
  • Team player
  • Ability to multitask
  • Initiative
  • Positive attitude

 

How to apply

By email

employment@wrfi.ca

By mail

5500 Sunshine Coast HwySechelt, BCV0N 3A0

In person

 

5500 Sunshine Coast HwySechelt, BCV0N 3A0Between 09:00 a.m. and 06:00 p.m.

Food counter attendant

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT
Sechelt - 118.41km
  Tourism & Restaurants Full-time
  17.45
Overview Languages English Education No degree, certificate or diploma Experience 1 to less than 7 months On site  Work must be completed at the physical location. There is no opti...
Learn More
Mar 13th, 2025 at 15:08

Food counter attendant Full-time Job

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT

Tourism & Restaurants   Sechelt
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Clear and clean tables, trays and chairs
  • Place dishes in storage area
  • Replenish condiments and other supplies at tables and serving areas
  • Sanitize and wash dishes and other items by hand
  • Package take-out food
  • Portion and wrap foods
  • Serve customers at counters or buffet tables
  • Stock refrigerators and salad bars
  • Take customers' orders
  • Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
  • Remove kitchen garbage and trash
  • Sweep, mop, wash and polish floors

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Physically demanding
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Client focus
  • Team player
  • Ability to multitask
  • Initiative
  • Positive attitude

 

How to apply

By email

employment@wrfi.ca

By mail

5500 Sunshine Coast HwySechelt, BCV0N 3A0

In person

 

5500 Sunshine Coast HwySechelt, BCV0N 3A0Between 09:00 a.m. and 06:00 p.m.

Food counter attendant

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT
Sechelt - 118.41km
  Tourism & Restaurants Full-time
  17.45
Overview Languages English Education No degree, certificate or diploma Experience 1 to less than 7 months On site  Work must be completed at the physical location. There is no opti...
Learn More
Mar 13th, 2025 at 15:08

Administrative officer Full-time Job

VG Infotech Ltd

Administrative Jobs   Sechelt
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private sector

Responsibilities

Tasks

  • Review and evaluate new administrative procedures
  • Delegate work to office support staff
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Carry out administrative activities of establishment
  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Oversee and co-ordinate office administrative procedures

5760 Teredo StreetSecheltBC V0N 3A0

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Attention to detail

Personal suitability

  • Organized
  • Team player

 

How to apply

By email

 

vginfotechltd@gmail.com

Administrative officer

VG Infotech Ltd
Sechelt - 118.41km
  Administrative Jobs Full-time
  30
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Oct 3rd, 2024 at 15:51

Cleaner Full-time Job

Buddies Home Services Ltd

Hospitality   Sechelt
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, vacuum carpeting, area rugs, draperies, and upholstered furniture, and clean, disinfect, and polish kitchen and bathroom fixtures and appliances
  • The candidates should be able to distribute clean towels and toiletries, disinfect operating rooms and other areas, and clean and disinfect elevators
  • The candidates should be able to handle and report lost and found items, provide basic information on facilities, pick up debris, and empty trash containers, wash windows, walls, and ceilings, and clean changing rooms and showers

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
careerbuddieshomeservices@gmail.com

Cleaner

Buddies Home Services Ltd
Sechelt - 118.41km
  Hospitality Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
May 12th, 2024 at 09:48

Nanny Full-time Job

Grace Gamboa & Anton Puentevella

Babysitting & Nanny Work   Sechelt
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Criminal record check and Reference required

 

Physical Requirements:

  • The candidates should be non-smoking and scent-free, ensuring a clean and odor-free environment

Other Requirements:

  • The candidates should have a client focus, exhibiting initiative and demonstrating sound judgment to effectively address clients’ needs and concerns
  • The candidates should be organized and reliable, ensuring that client interactions and tasks are handled efficiently and professionally

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to assume full responsibility for the household in the absence of parents, managing daily activities and ensuring the well-being of the family, including performing light housekeeping and cleaning duties to maintain a tidy and hygienic living environment
  • The candidates should be able to shop for food and household supplies, ensuring that the family’s needs are met, and travel with the family on trips, assisting with child supervision and housekeeping duties as required
  • The candidates should be able to wash, iron, and press clothing and household linens, ensuring they are clean and well-maintained, while also bathing, dressing, and feeding infants and children, meeting their daily care needs with attention and care
  • The candidates should be able to discipline children according to the methods requested by the parents, maintaining consistency and respect, and keep records of daily activities and health information regarding children, providing important information for parents and caregivers
  • The candidates should be able to maintain a safe and healthy environment in the home, identifying and addressing any potential hazards, while also organizing activities such as games and outings for children, promoting their development and enjoyment
  • The candidates should be able to prepare and serve nutritious meals, ensuring that children receive balanced and healthy nutrition, and prepare infants and children for rest periods, establishing routines and promoting healthy sleep habits
  • The candidates should be able to supervise and care for children, providing support, guidance, and attention as needed, and tend to their emotional well-being, offering comfort, reassurance, and understanding

Benefits:

  • The candidates will get other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, References attesting experience, and Letter of recommendation) through the below-mentioned details

By email
gambz_22@yahoo.com

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?

Nanny

Grace Gamboa & Anton Puentevella
Sechelt - 118.41km
  Babysitting & Nanny Work Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Apr 25th, 2024 at 13:47

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