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Bilingual Contact Centre Representative Full-time Job

TD

Customer Service   Montréal
Job Details

Department Overview

Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities.


Job Details

What You’ll Do

As the voice of TD, you’ll be passionate about understanding our customers. Whether you’re assisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.

 

As a valued member of our Contact Centre Team, you will:

· Make people’s day: consistently deliver an outstanding customer service experience by offering friendly

support through your knowledge of TD products, services and solutions.

· Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and

responding with empathy to their concerns.

· Achieve your goals: consistently reach performance objectives, including customer experience survey

results, advice and quality goals, compliance regulations, and productivity targets.

· Never stop learning: actively participate in ongoing training and coaching support to help you continue to

grow and develop in your role.

 

Where You’ll Work After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.

 

Job Requirements

What You Need to Succeed

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.

• High School Diploma or equivalent

• If role is Bilingual – please manually add Bilingual (French & English)

• Exceptional communication and listening skills and a curiosity to help customers meet their needs and

resolve concerns. (Preference given to those with experience in financial or service industries.)

• Ability to multitask and navigate through computer systems, applications, and multiple screens with speed

and accuracy while balancing performance to meet a variety of metrics.

• Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).

• Flexibility, resiliency, and a positive attitude when responding to challenging situations.

• Passion to assist customers in resolving unspoken needs by offering consultative advice

• Ability to work both independently and as part of a team.

• Integrity when managing sensitive customer information in alignment with Regulatory and Compliance

guidelines related to servicing and sales practices.

 

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular colleague development

conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our

colleagues need to thrive both at work and at home.

 

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

 

Training & Onboarding

We’re hosting in-person training and onboarding sessions at 7250 rue Mile End for 12 weeks to ensure you’ve got everything you need to succeed in your new role.

 

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

 

National Occupation Classification (NOC) Code

14201 – Banking, insurance and other financial clerks (NOC)

Bilingual Contact Centre Representative

TD
Montréal - 36.64km
  Customer Service Full-time
  45,700  -  61,000
Department Overview Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for...
Learn More
Mar 4th, 2025 at 11:58

Maintenance Supervisor (Evening) Full-time Job

Maple Leaf Foods Plc

Maintenance & Repair   Montréal
Job Details
Reporting to the Maintenance Manager, the Maintenance Supervisor is responsible for the proper operation of production machinery, and ensures that the maintenance team meets Management expectations, Production needs, and that maintenance and repair work is completed efficiently and quickly.

Any AML team member interested in this position is encouraged to apply online by March 13. Applications received after this date are not guaranteed to be considered.

To-do list

  • Plan corrective work, purchase parts and negotiate prices;
  • Supervise mechanics and contractors;
  • Plan for emergencies on machines;
  • Maintain equipment in good condition to make a quality product;
  • Schedule preventive work orders;
  • Respect deadlines and budget;
  • Continuous improvement of machinery;
  • Ensure that his actions in his function support the manufacturing and products with the quality and food safety criteria defined by the company;
  • Ensure compliance with the requirements of the SQF Food Safety Code and report any food safety issues to authorized personnel;
  • Other related tasks

Training-Skills and experience required

  • DEP in mechanics;
  • 5 to 10 years of experience in a similar position
  • Have taken courses in personnel management
  • Knowledge of Microsoft Office and maintenance planning software
  • Perfectly bilingual French / English
  • Have leadership with management skills and be an excellent communicator;
  • Have the enthusiasm for a “hands-on” approach to managing your team;
  • Able to work with several different stakeholders from the internal and external environment.
  • Able to work to very strict deadlines;
  • Have a sense of organization, priorities and a taste for teamwork;
  • Good mechanical sense;
  • Good ability to work with the tools needed for the job;
  • Have good self-confidence;
  • Love challenges;
  • Have excellent interpersonal skills.

We thank all applicants for their interest in exploring employment opportunities at Maple Leaf Foods, however, only those selected for an interview will be contacted. Candidates may be subject to a background check and must meet security requirements for the position.

Maintenance Supervisor (Evening)

Maple Leaf Foods Plc
Montréal - 36.64km
  Maintenance & Repair Full-time
Reporting to the Maintenance Manager, the Maintenance Supervisor is responsible for the proper operation of production machinery, and ensures that the maintenance team meets Manage...
Learn More
Feb 28th, 2025 at 12:38

Customer Rep-Station-1 Part-time Job

Federal Express Corporation Canada

Customer Service   Saint-Laurent
Job Details

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

  • Location: 4041 Rue Seré, Saint-Laurent, QC H4T2A3, Canada

Customer Rep-Station-1

Federal Express Corporation Canada
Saint-Laurent - 40.17km
  Customer Service Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes conti...
Learn More
Feb 28th, 2025 at 12:19

Customer Experience Associate - St-Jerome, QC (15 hours/week) Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate - St-Jerome, QC (15 hours/week)

Scotiabank
Saint-Jérôme - 44.41km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Feb 27th, 2025 at 12:01

Cooler Service Field Technician Full-time Job

Coca-Cola Canada Bottling Limited.

Maintenance & Repair   L'Assomption
Job Details

Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores throughout a designated region.

Schedule: Monday to Friday, Evening

Salary: 36.62$ per hour

This position requires the ability to speak French.

Responsibilities

  • Troubleshoot and repair equipment in the field to keep in proper operating condition
  • Maneuver equipment to perform all mechanical services on cold drink equipment including preventative maintenance
  • Ensure vehicle has appropriate levels of parts inventory by practicing Kaizen initiatives; this includes ordering new supplies, performing bi-annual inventory audits, and keeping vehicle clean and organized
  • Maintain positive customer relationships
  • Prepare equipment in accordance with company standards
  • Maintain clean and safe work area
  • Maintain positive customer relationships with effective communication

Qualifications

  • Refrigeration or HVAC trade or vocational certification preferred
  • HVAC certification preferred
  • High school diploma or GED required.
  • Minimum of one to three (1-3) years of general technical experience
  • One (1) plus years of refrigeration/HVAC experience
  • Plumbing and electro/mechanical experience.
  • Prior diagnostic troubleshooting is an asset
  • Demonstrated mechanical, technical and electrical aptitude.
  • Basic computer skills.
  • Valid driver's license and driving record free from any violations for the past 3 years
  • Ability to consistently bend, kneel, and lift up to 50 pounds

Cooler Service Field Technician

Coca-Cola Canada Bottling Limited.
L'Assomption
  Maintenance & Repair Full-time
  36.62
Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores through...
Learn More
Feb 25th, 2025 at 17:24

Coordinator, inventory Full-time Job

Saputo Diary

Administrative Jobs   Saint-Laurent
Job Details

You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment. The incumbent will be responsible for performing various tasks related to the coordination and control of inventories at the Ville St-Laurent distribution center.

 

Available schedule: Sunday to Thursday 7:00 p.m. - 3:30 a.m.

Salary : $52,730 - $69,230 ****Salary offers may vary based on experience, education, skills and training.****

 

We support and care for our employees and their families by offering:

  • Vacation upon hiring;

  • Generous and comprehensive group insurance;

  • Group pension plan with employer contribution;

  • Telemedicine and assistance program for employees and their families;

  • Share capital with employer contribution;

  • Generous allowance for parental leave;

  • Paid leave; sickness, mobile and volunteer leave;

  • Possibility to contribute to group RRSPs and TFSAs

  • Training and development programs;

  • Activities organized for employees and their families;

  • Special discounts on our products;

 

Contributing in this role means:

  • Carry out the investigations necessary to maintain the inventory on a daily basis;

  • Analyze non-conforming products and process them in the system;

  • Carry out verification and reconciliation of physical and theoretical inventories of products;

  • Prepare and carry out monthly end-of-period tasks according to established procedure; 

  • Apply and strengthen internal controls in place to maintain the accuracy and integrity of inventory including that of external warehouses;

  • Assist in the preparation and conduct of annual inventory counts;

  • Perform any other related tasks.

 

The qualifications sought are:

  • High school diploma or equivalent;

  • Have a minimum of 1 or 2 years of experience in a similar position;

  • Bilingualism (spoken and written) sufficient to communicate with inventory teams at other sites in Canada; 

  • Attention to detail is essential and skills in analyzing complex data;

  • Good knowledge of the Office suite (Excel intermediate level);

  • Knowledge of Maestro and Manhattan systems (a significant asset);

  • Knowledge of the inventory process (an asset);

  • Initiative and ability to work independently;

  • Good communication and interpersonal skills.

Coordinator, inventory

Saputo Diary
Saint-Laurent - 40.17km
  Administrative Jobs Full-time
  52,730  -  69,230
You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment. The incumbent will be responsible for performing various ta...
Learn More
Feb 25th, 2025 at 16:55

Internal Auditor Full-time Job

Saputo Diary

Human Resources   Montréal
Job Details

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

  • Financial Compliance (52-109)

  • Application conversions and upgrades

 

How You Will Make Contributions That Matter:

  • Conduct Financial Compliance 52-109 audits:

  • Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.

  • Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.

  • With support, draft audit report findings that document the results and findings of the engagements.

  • Perform follow-up reviews to verify that management action plans have been effectively implemented.

  • Provide periodic updates to Senior Manager, Internal Audit on the status of assigned work.

  • Assist in the performance of Application conversions and upgrade audits:

  • Provide the business advice on design of controls.

  • Support the monitoring of project progress.

  • Complete tests on conversions and project controls.

  • Report on results and provide recommendations for improvement.

  • Assist in supporting external audit reliance requirements:

  • As required, provide results and working papers.

  • Act as a first response for questions on controls.

  • Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.

  • Support Senior Manager, Internal Audit with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor's degree in Accounting or in a related field.

  • Professional designation, or in process of completion (CPA CA, CIA, CFE or equivalent).

  • 2-4 years minimum of experience in audit; internal audit and financial compliance experience is a plus.

  • Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.

  • Understands Internal Audit’s purpose and role within the organization.

  • Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.

  • General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.

  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.

  • Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.

  • Acts as an ethical, proactive, and objective professional.

  • Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity, and transparency.

  • Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.

  • Mobility as function requires travel 5%-10%; Canada and the United States

 

We support and care for our employees and their families by providing:

  • Competitive salaries 

  • A hybrid work environment with the possibility to work from home 2 days a week  

  • Advantageous corporate agreements 

  • Full range of group insurance benefits 

  • Group retirement pension plan with employer contribution 

  • Purchase option of company stocks 

  • Group RRSP 

  • Health and wellness program in the workplace 

  • Assistance program for employees and their families 

  • Saputo products at a discounted price 

 

Salary Range:

$65,010 - $85,320 (+ business allowance)

 

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Internal Auditor

Saputo Diary
Montréal - 36.64km
  Human Resources Full-time
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key...
Learn More
Feb 24th, 2025 at 15:39

Internal Auditor Full-time Job

Saputo Diary

Human Resources   Montréal
Job Details

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

  • Financial Compliance (52-109)

  • Application conversions and upgrades

 

How You Will Make Contributions That Matter:

  • Conduct Financial Compliance 52-109 audits:

  • Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.

  • Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.

  • With support, draft audit report findings that document the results and findings of the engagements.

  • Perform follow-up reviews to verify that management action plans have been effectively implemented.

  • Provide periodic updates to Senior Manager, Internal Audit on the status of assigned work.

  • Assist in the performance of Application conversions and upgrade audits:

  • Provide the business advice on design of controls.

  • Support the monitoring of project progress.

  • Complete tests on conversions and project controls.

  • Report on results and provide recommendations for improvement.

  • Assist in supporting external audit reliance requirements:

  • As required, provide results and working papers.

  • Act as a first response for questions on controls.

  • Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.

  • Support Senior Manager, Internal Audit with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor's degree in Accounting or in a related field.

  • Professional designation, or in process of completion (CPA CA, CIA, CFE or equivalent).

  • 2-4 years minimum of experience in audit; internal audit and financial compliance experience is a plus.

  • Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.

  • Understands Internal Audit’s purpose and role within the organization.

  • Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.

  • General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.

  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.

  • Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.

  • Acts as an ethical, proactive, and objective professional.

  • Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity, and transparency.

  • Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.

  • Mobility as function requires travel 5%-10%; Canada and the United States

 

We support and care for our employees and their families by providing:

  • Competitive salaries 

  • A hybrid work environment with the possibility to work from home 2 days a week  

  • Advantageous corporate agreements 

  • Full range of group insurance benefits 

  • Group retirement pension plan with employer contribution 

  • Purchase option of company stocks 

  • Group RRSP 

  • Health and wellness program in the workplace 

  • Assistance program for employees and their families 

  • Saputo products at a discounted price 

 

Salary Range:

$65,010 - $85,320 (+ business allowance)

 

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Internal Auditor

Saputo Diary
Montréal - 36.64km
  Human Resources Full-time
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key...
Learn More
Feb 24th, 2025 at 15:39

Mobile Agent (Part-Time On-Call) Part-time Job

Securitas Canada

Security & Safety   Saint-Laurent
Job Details

JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

 
Distinguishing Characteristics: Duties consist primarily of Security Guard duties within an Mobile operation. May be assigned a service grade or rank in a chain of command in conformance with contract requirements or to facilitate the delivery of service, according to business necessity.  
ESSENTIAL FUNCTIONS 
• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. 
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. 
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 
1. Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
2. Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
3. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
4. Prepares logs or reports as required for patrol route; writes and/or types reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
5. Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
6. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
7. Carries out specific tasks and duties of a similar nature and scope as required. 

 
 MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. 

 
MINIMUM HIRING STANDARDS 
• Must be at least 18 years of age. 
• Must have a reliable means of communication (i.e., pager or phone). 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in the Canada. 
• Must have the ability to speak, read, and write English and French in the province of Quebec. 
• Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months. 
• Must be willing to participate in the Company’s pre-employment screening process, including background investigation.  
Education/Experience: High School Diploma or G.E.D.; related experience preferred. 

 
Competencies (as demonstrated through experience, training, and/or testing)
• Must be able to meet and continue to meet any applicable licensing requirements for Security Guards. 
• Driving record must meet company and/or insurance standards. 
• Knowledge of or ability to learn security operations and procedures. 
• Ability to carry out instructions furnished in written, oral, or diagrammatic form. 
• Ability to be an effective team member and to work independently. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Courteous telephone manner. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to write routine correspondence, including logs and reports. 
• Good organizational skills. 
• Ability to provide high quality customer service. 
• Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.  
WORKING CONDITIONS (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 
• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• Must undergo and meet company standards for background and reference checks and behavioral selection survey, in addition to any mandatory licensing requirements. 
• May be required to work overtime without advance notice. 
• Required ability to handle multiple tasks concurrently. 
• Keyboarding, basic computer usage and operating controls. 
• Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others. 
• Frequent sitting, standing and walking, that may involve climbing stairs and walking up inclines and on uneven terrain. 
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. 
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
• Close vision, distance vision, and ability to adjust focus. 
• May require driving vehicle for long periods of time in the performance of duties. 
• On occasion may be required to perform stressful and physical activity. 
• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• May be exposed to or required to handle sensitive and confidential information.

Mobile Agent (Part-Time On-Call)

Securitas Canada
Saint-Laurent - 40.17km
  Security & Safety Part-time
  21.20
JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/...
Learn More
Feb 24th, 2025 at 15:21

Financial Analyst (Bilingual) Full-time Job

BGIS

Financial Services   Montréal
Job Details

The Financial Analyst I provides standard transactional support for a process within an accounting cycle, can communicate with concerned parties pertaining to transactions and provides support/input for analysis. 

 

KEY DUTIES & RESPONSIBILITIES  

Accounting

  • Provides standard transactional support for a process within an Accounting cycle or client account / product line
  • Ability to complete and resolve assigned basic account reconciliations independently.
  • Identifies issues or discrepancies in basic transactional accounting.
     

Accounting Policy

  • Understand GAAP requirements relevant to the financial cycle or portfolio supported
     

Audit Support and Controls

  • Basic understanding of audit and internal control requirements
  • Maintains accurate and complete records for audits
  • Gathers audit support data upon request
     

Financial Systems

  • Entry level knowledge of current accounting systems and MS Office suite of software
  • Basic understanding of the interactions between financial systems related to the portfolio supported
  • Able to work with IT and operational teams on basic system setups
     

Planning/Forecasting

  • Simple data extracts to support the preparation of forecasts
  • Provides relevant trending analysis to support the preparation of forecasts
     

Analysis

  • Responds to internal requests for simple ad hoc analysis with guidance from senior team members
     

Reporting

  • Support preparation of internal reports
  • Provides support/input into basic business cases
     

Scope / Complexity

  • Single, high volume or multiple, low volume portfolios
  • With standard transactions
     

Interaction with Concerned Parties

  • Some Concerned parties interaction with transactional level data
  • Generate routine transactional data to support operational decision making
     

Financial Management/Contract Interpretation

  • Awareness of financial obligations of portfolio
  • Supports delivery of contract/portfolio deliverables of a financial nature in a timely and efficient manner, in areas of less complexity
     

Process Adherence / Implementation

  • Understand basic business processes and ensures compliance and ensures appropriate documentation
     

Problem Solving

  • Identification of basic issues or discrepancies
     

Technical and Business Knowledge

  • Has demonstrated a curiosity for the industry and business which they support.
  • Has made initial connections with operational counterparts in support of transactional processes.

 

KNOWLEDGE & SKILLS 

  • College/University graduation or professional certification (e.g., CPA, CMA, CGA or equivalent courses)
  • Minimum of 1 to 3 years of related experience.
  • Ability to prepare month end journal entries to support proper transaction reporting
  • Basic understanding of the interactions between sub ledger and general ledger
  • Understanding of audit requirements
  • Ability to identify issues or discrepancies in basic transactional accounting
  • Ability to communicate processes and procedures within the team and to internal customers
  • Ability to prepare basic memos and provide basic variance explanations.
  • Entry level knowledge of current accounting systems and MS Office suite of software

Licenses and/or Professional Accreditation 

 Registered in an Accounting designation program (CGA, CMA)

Financial Analyst (Bilingual)

BGIS
Montréal - 36.64km
  Financial Services Full-time
The Financial Analyst I provides standard transactional support for a process within an accounting cycle, can communicate with concerned parties pertaining to transactions and prov...
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Feb 21st, 2025 at 13:20

Customer Experience Associate Part-time Job

Scotiabank

Customer Service   Longueuil
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

 

Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 

 

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Longueuil - 33km
  Customer Service Part-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Feb 20th, 2025 at 15:45

IT Specialist, e-Commerce Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, analytical skills and business acumen.

 

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Enhance and support our B2B and B2C e-Commerce platform and its surrounding ecosystem, including PIM, DAM and ERP systems
  • Responsible of the rollout of our e-Commerce platform to other Saputo divisions
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build Test, and Deploy)
  • Collaborate with various IT teams including cybersecurity, infrastructure, network & telecom, to ensure well-designed and quality solution delivery
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business SMEs and technical groups

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Possess a university or college diploma in computer science, information technology, or a related field
  • Over five years of relevant experience in Microsoft .NET, C#, JavaScript, TypeScript, MVC, SQL, HTML, NodeJS, GraphQL, and ReactJS
  • Knowledge of developing solutions that use Azure services, including Azure Functions, Azure SQL, Azure App Service, and Azure Kubernetes Service
  • Experience with continuous integration and continuous deployment (CI/CD) pipelines and automated delivery using Azure DevOps and infrastructure as code (IaC) deployment model with Terraform
  • Strong interest, or even better real experience in CommerceTools or any other MACH architecture e-Commerce platform
  • Experience developing solutions that connect and integrate with other systems like ERP, CRM, and BI is a plus
  • Proven to be detail oriented and well organized with demonstrated logical and technical problem-solving skills
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Ideally bilingual - English (required) and French (preferred)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, e-Commerce

Saputo Diary
Saint-Laurent - 40.17km
  IT & Telecoms Full-time
  88,325  -  115,930
Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, anal...
Learn More
Feb 20th, 2025 at 15:36

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