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Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

Specific Duties and Responsibilities

• Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
• Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
• Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
• Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
• Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
• Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
• Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
• Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
• Maintains position control within SAP, including creating new positions and organizational units and structures
• Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
• Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
• Provides ad hoc training to managers and employees on various HR systems and processes
• Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
• Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
• Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
• Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
• Reviews, processes and maintains records related to the grievance process and collective bargaining
• Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
• Other duties/responsibilities as assigned
   

Qualifications

Education and Experience:

• Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
• Experience in benefit administration will be given preference

Knowledge, Skills and Abilities:

• Ability to explain and apply HR programs, policies, procedures, and collective agreements
• Working knowledge of grievance  practices and procedures
• Working knowledge of benefits administration and pension rules
• Ability to research and analyze a variety of HR-related data and issues
• Considerable experience using an HRIS to extract, analyze and summarize HR data
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
• Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
• Ability to work independently and work collaboratively in a team environment
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
• Ability to perform complex mathematical calculations with speed and accuracy

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: September 2024 

Position End Date: February 2026 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

Application Close: August 9, 2024

Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance. 

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance. 

The Warehouse Worker reports to the Storekeeper position; frequently interacts with a wide range of internal and external stakeholders.

Specific Duties & Responsibilities

Receiving Inbound Material

• Unloads and inspects material for quality and quantity
• Compares purchase order to packing slip, report and document any discrepancies
• Records the receipt of all inbound materials in SAP

Storing Material

• Labels  material by SKU number, barcode, material description, and / or bin number
• Arranges and stock material on racks, shelves, or bins according to predetermined sequence, and restock shelves as required
• Stores, distributes and / or disposes of returned material
• Maintains accurate records of all in-stock material in SAP

Picking and Processing Orders

• Accepts and reviews accuracy of outbound customer orders, work orders, shipping orders, and requisition forms
• Picks ordered materials from warehouse stock, assemble and prepares ordered materials for shipping
• Loads and/or delivers orders when required
• Records outbound material movement in SAP

Inventory Management

• Conducts scheduled inventory cycle counts, record count totals, and report any discrepancies between count and SAP record
• Maintains accurate record of inventory movement in SAP

Customer Services

• Reviews, corrects, and completes orders request and document in SAP
• Resolves routine customer inquiries at the counter and over the telephone
• Makes occasional offsite deliveries
• Accompanies customers in the warehouses

Warehouse Operations

• Adheres to the necessary safety methods and procedures, departmental processes, and corporate policies
• Maintains warehouse cleanliness and organization
• Operates motorized material handling equipment (e.g. vehicles, forklifts, order pickers etc.)
• Performs other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Completion of grade 12 or equivalency
• Related warehouse experience, or an equivalent combination of education and experience
• Forklift Operator Certificate is required, with preference given to candidates with at least 2 years experience operating a forklift
• Current and valid Driver’s License for the Province of British Columbia is required

Knowledge, Skills and Abilities:

• Working knowledge of warehouse operations and materials movement
• Ability to take directions, and follow instructions and regulations
• Ability to perform thorough, complete, and accurate work
• Ability to work collaboratively within a team environment
• Ability to build effective working relationships
• Ability to use computer programs including word-processing, spreadsheets, databases and scheduling programs
• Ability to read, write, count, and speak English
• Ability to lift, push, and carry heavy items
• Ability to operate a vehicle, forklift, and order picker 
• Ability to use hand and power tools
• Ability to work at heights
• Ability to perform physical work in all weather conditions

Driver’s License and Record Checks:

• A valid BC Driver's license is required.
• The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
• Transportation arrangements must meet the operational requirements of the department

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your three-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
• Copy of your three-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting
• If you have less than three years driving experience in BC, a request must be made for out of province/country abstract and claims history

Business Unit/Department: Finance & Supply Chain Mgmt (1150) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: August 2024 

Salary Information: Pay Grade GR-016: $30.41 to $35.72 per hour

Positios: mutiple

Application Close: August 4, 2024 

The holder of this role will work with the local staff to help manage and coordinate our projects.. The focus of this position will be on assisting in the execution of projects through all phases, but particularly in the construction administration stage.  A strong ability to support a team is required, as is the ability to interact and communicate with clients and contractors.  Good writing skills, organization and fluency with software such as Excel, Newforma and Bluebeam are needed in this role; as is the initiative to continually improve and refine processes.

Location: Vancouver, BC

Key Responsibilities

Duties include, but are not limited to:

• Supporting Project Engineers and technical staff in delivering and managing projects including: setting up job plans and proposals; preparing contracts; reviewing client contracts, assisting in contract administration; scheduling meetings; preparing, tracking and distributing deliverables and submittals including RFP’s. Could include attending project sites.
• Coordinating internal and external deliverables with Contractors, Clients & Engineers
• Participating in building and developing Client and Contractor relationships.
• Functioning as prime contact for smaller scope projects. Independent coordination of smaller scale projects with internal & external individuals.
• Working with Accounts Payable/Receivable to ensure project approvals and additional charges are appropriately captured in fees. Assist in following up regarding overdue invoices.
• Assisting in preparing building permit packages and coordinating deliverables with the prime consultant;
• Supporting Project Engineers with general project related duties which could include resource planning (could include using resource planning software – Unanet), submitting expenses, scheduling and preparing for meetings, setting up travel plans.
• Managing internal information flow between work groups, teams and management.
• As a Project Coordinator, you would be expected from time to time to complete the tasks of a Project Administrator. In this regard you may also be expected to train and mentor PA’s.

Professional Qualifications

Education:

• Completion of a Degree/Diploma from a Post Secondary institution. Certificate/diploma from a project administration program is considered an asset

Experience:

• 4-6 years previous office experience, preferably in a busy professional environment such as engineering, construction, architectural or another project oriented environment
• Familiarity with the construction industry an asset

Skills:

• Commitment to client service with exceptional phone and email etiquette. Excellent written and verbal communication skills.
• Comfort with numbers and reconciling large budgets & invoice draws.
• Ability to take initiative with problem solving and “thinking outside the box”.
• Prioritization of competing deadlines/requests (internal and external), ability to multi-task and stay focused.
• Solid knowledge of database management & strong organizational skills.
• Intermediate to advanced skill levels with Microsoft Word, Excel, Adobe Acrobat, BlueBeam and Newforma.
• Focused attention on detail and accuracy.
• Fast learner with a desire to grow professionally and personally.
• Collaborative and communicative team player, but with ability to work independently under direction.
• Positive and respectful attitude.

Pay Transparency:

Pay transparency is an important aspect of RJC culture which supports a diverse, equitable and inclusive workplace. The base salary range for this role is 55,000 – 75,000 per year (dependent on skills and experience), plus a discretionary performance bonus and holiday bonus.  

What can we offer you?

• An inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• Being part of a supportive and inclusive network of people that help each other reach their goals
• A comprehensive financial rewards program that recognizes your success, including our performance based bonus system and eligibility for RJC’s share ownership program.
• An extensive and generous benefits package including a $1000 Health Care Spending Account
• An employee owned organization providing greater opportunity.

The Vancouver Board of Parks and Recreation is accepting applications from qualified individuals to be added to a pool of Building Workers (BW) to join our Community Centres and Mobile Parks auxiliary teams. This role will provide qualified candidates an opportunity to work in and across a diverse portfolio of facilities and spaces in the City. Qualified candidates will be assessed on the basis of their skills, knowledge and abilities, and may be selected for an interview should they meet the qualifications and requirements of the position and a vacant opportunity exists. 

Specific Duties and Responsibilities

We are hiring auxiliary staff for two teams within the Park Board, our Community Centres and our Mobile Parks Teams.

Building Worker - Community Centres
The Building Worker is responsible for the enhancement of civic buildings by completing janitorial duties and minor maintenance. A key part of the role requires knowledge of standard cleaning methods and the ability to learn new and effective methods to ensure the cleanliness of the facilities. The Building Worker is responsible for performing a variety of heavy cleaning tasks including stripping and waxing floors, cleaning windows, cleaning washrooms, showers and change rooms, carpet cleaning, emptying garbage, minor maintenance repairs and other related duties as required.

Building Worker - Mobile Parks

The Mobile Parks Building Worker will provide janitorial services for the citywide inventory of public bathrooms and change rooms in parks. The Building Worker must also be able to operate a vehicle on a daily basis in a safe and efficient manner. Duties include, but are not limited to: opening, stocking, spot and deep cleaning, and locking facilities.

The successful candidate must be able to work a variety of shifts including mornings, afternoons, evenings, overnights and on weekends. 

Qualifications
Education and Experience:

• Completion of a recognized certification program in building services work and some related experience.
• Experience performing a variety of routine manual tasks in care, cleaning and general maintenance of buildings.
• Experience operating and using janitorial tools, equipment and supplies.
• WHMIS is preferred.

Knowledge, Skills and Abilities:

• Working knowledge of materials, methods, safety practices and simple equipment used in janitorial and maintenance work.
• Ability to arrange an effective work schedule under minimum direct instruction.
• Good health and strength sufficient to perform a variety of routine manual tasks in care, cleaning and general maintenance of buildings.
• Skill in the use of heavy cleaning equipment.

Driver License and Record Checks: 

• A current and valid class 5 BC Driver’s License and a satisfactory driving record is required for the Mobile Parks Team, but not for the Community Centres Team

All applicants must attach a copy of their Building Services Work certification and any other relevant documents to their application

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Auxiliary/Casual 

Position Start Date: August, 2024

Salary Information: Pay Grade GR-013: $27.04 to $31.66 per hour
Number of Positions: Multiple

Application Close: Open Until Filled

The Compliance Analyst I is a member of the Empty Home Tax team within Financial Services and is responsible for conducting audits and reviews of property status declarations and complaints, responding to general enquiries and processing applications. The audit function is a key component of activities to support compliance and consequential effectiveness of the Empty Home Tax Program. The position works under the direction of the Supervisor, Vacancy Tax Compliance to research and make determinations of cases and communicates with the property owner on the outcome.
 

Specific Duties and Responsibilities

• Researches records and data from multiple sources such as property files and a variety of databases 
• Applies relevant taxation legislation, policies, procedures and guidelines
• Responds to enquiries from property owners and the public related to the Empty Home Tax and related City procedures
• Receives and processes application documents and examines for compliance with all applicable guidelines
• Participates and assists with audit sampling following methodology determined by the Manager, Vacancy Taxation
• Conducts audits of property status files. Reviews evidence and researches relevant information sources. Receives direction and guidance from the Supervisor or Compliance Analyst II on policy decisions for high risk cases.
• Obtains and evaluates evidence in accordance with the evidence requirements (sufficiency and appropriateness) and the objectives of the audit
• Provides a comprehensive rationale to support the audit determination/conclusion. Communicates the audit result to the property owner
• Adheres to quality assurance processes and procedures to produce consistent quality of work
• Maintains independence and objectivity by ensuring no conflict in interests exist in the audit of files. 
• Participates in testing of upgrades to programs and databases
• Other duties/responsibilities as assigned

Qualifications
Education and Experience:

• Diploma in Accounting or Legal Studies with some experience in auditing systems or processes, or an equivalent combination of education, training and experience
• Experience with identifying areas of non-compliance and auditing in a public sector environment is desirable
• Considerable experience in a regulatory and compliance environment, involving the research and analysis of data, conducting of file investigations, and preparation of information and documents for administrative and legal proceedings is preferred

Knowledge, Skills and Abilities:

• Knowledge of applicable legislation, procedures and policies and general knowledge of taxation policies and principles and ability to interpret other legislation and conduct follow up research 
• Ability to identify areas of non-compliance, make adjustments and write correspondence.
• Awareness of the privacy and access legislation and policies to ensure confidentiality and protection of sensitive information
• Knowledge of other respective governmental procedures and external agency processes required to obtain relevant, applicable information; ability to convey this information to staff and/or public
• General compliance auditing skills in order to analyze and assess key pieces of information/evidence
• Ability to exercise judgement and make objective decisions based on factual information and evidence 
• Excellent interpersonal and communication skills 
• Excellent problem solving and conflict resolution skills 
• Ability to develop, document, review and revise formal working procedures and techniques
• Ability to develop and maintain effective working relationship with all levels in the organization, and with external clients and business contacts
• Ability to work well under pressure, handle multiple tasks and priorities in a changing environment
• Analytical skills in reaching sound decisions and resolving complex problems
• Sound knowledge of computer based information systems and applications as related to the work performed
• Ability to prepare, analyze and interpret statistical and narrative data

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Finance, Risk & Supply Chain Management (1150) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: August 2024 

Position End Date: July 2025 

No. of Positions: 5

Salary Information: Pay Grade GR-020: $35.72 to $42.04 per hour

Application Close: August 2, 2024

The Administrative Assistant III reports to the Associate Director of Park Operations, and supports the Park Operations Leadership team and Director of the Vancouver Board of Parks and Recreation. The position is responsible for providing an extensive range of confidential and sensitive administrative support, ranging from complex to routine, in a fast-paced environment. 

Specific Duties and Responsibilities

• Plans, organizes and manages the Associate Directors’ calendars, priorities, appointments, internal and external meetings workshops, etc.
• Manages the flow/storage of documents and inquires; screens, reviews and edits/proofreads correspondence, emails, telephone calls, voicemails, etc., in accordance with the City’s record management system.
• Handles sensitive and confidential documents: budget reports, departmental re-organizational structures, grievances, disciplinary letters, performance or attendance management files, contract negotiations, and council reports.
• Proactively creates and maintains effective workflow and communications.
• Coordinates meetings and logistics (e.g. scheduling attendees, room procurement, equipment, food/refreshments and minute taking/compiling/distribution).
• Drafts correspondence, agendas, minutes, e-mails.  Tracks and follows up on correspondence and other types of inquiries ensuring that responses to requests for information from the public, Board Commissioners, Mayor and Council, and other City departments etc., are completed in a timely manner.
• Organizes efficient and economical travel arrangements, calculating the estimated expenses to be incurred, and preparing necessary documentation.
• Maintains confidential databases; inputs, updates, reviews, extracts, researches and generates reports.
• Handles reports from external stakeholders and Departments for Senior Leadership Team review and signature.
• Prepares, distributes, photocopies, etc., reports, presentations, correspondence, spreadsheets, etc.
• Acts as an administrative resource for the Park Board with software like Excel, Outlook and VanDocs.
• Advises on key issues and concerns regarding: meetings, urgencies, and other priorities.  Evaluates priority and urgency of issue/request for time and attention of Senior Leadership team, and decides what issues/requests can be delegated for appropriate action.
• Liaises with employees, Unions, government officials and legal counsel for information sharing, exchange purposes and complaint management. 
• Manages media calls by determining the subject, deadlines, and appropriate follow through.
• Prepares Staff Action Forms and Compensation Action Forms, as required.  
• Responsible for SAP time entry and reporting and updating personnel files.
• Provides backup/support for other administrative staff.
• Other duties/responsibilities as assigned 

Qualifications
Education and Experience:

• Completion of Grade 12, including or supplemented by related administrative courses
• Minimum 3 years of experience working in a fast paced and challenging service-based environment with a preference given to public service and professional office experience

Knowledge, Skills and Abilities:

• Extensive knowledge of office practices and procedures.
• Excellent interpersonal and communication skills, including a thorough knowledge of business English, spelling, punctuation and business math.
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information in support of senior management, internal audit, and other sensitive areas of City business.
• Good judgement and constant initiative and diplomacy.
• Heightened ability to anticipate and proactively deal with issues/problems before and as they arise.
• Ability to multi-task, organize and prioritize work, all while under pressure with constant interruptions.
• Ability to build and maintain effective working relationships at all levels of the organization and with the public in order to provide exceptional customer service.
• Ability to work independently and collaboratively with the Park Board’s leadership team, Park Board departments and other City departments.
• Ability to research and analyze a variety of data and issues.
• Superior ability to use computer software such as MS Office, VanDocs, SharePoint and SAP.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: September, 2024

Salary Information: Pay Grade RNG-030: $56567 to $70714 per annum

Application Close: August 9, 2024

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a bachelor’s degree
Experience: Candidates should have experience of 2 years to less than 3 years
Computer and technology knowledge: Subversion (SVN), Python, SQL, MySQL, PHP, API

Candidate Status:

Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.

• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to write, modify, integrate and test software code
• The candidates should be able to maintain existing computer programs by making modifications as required
• The candidates should be able to identify and communicate technical problems, processes and solutions
• The candidates should be able to prepare reports, manuals and other documentation on the status, operation and maintenance of software
• The candidates should be able to assist in the collection and documentation of user’s requirements
• The candidates should be able to assist in the development of logical and physical specifications, program special effects software for film and video applications
• The candidates should be able to research and evaluate a variety of software products, write, modify, integrate and test software code for e-commerce and other Internet applications

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’
Security and safety: Driving record check (abstract)

Physical Requirements:

The candidates should be able to work in a fast-paced environment, and be physically demanding

• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines
• The candidates should be able to handle weight Up to 45 kg (100 lbs)
• The candidates should be able to handle heavy loads

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to operate and drive automobiles, vans and light trucks to pick up and deliver various items and products
• The candidates should be able to receive and relay information to central dispatch, transport and handle dangerous goods
• The candidates should be able to assemble, install and set-up merchandise/products, load and unload goods
• The candidates should be able to use maps and other trip planning aids
• The candidates should be able to record trip information such as vehicle mileage, fuel costs and any problems
• The candidates should be able to perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
• The candidates should be able to keep a record of items received and delivered, provide customer service, follow directions and read map

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in downtown Vancouver is looking for an Administrative Assistant to provide administrative support to a successful Portfolio Management/advisory Team. The successful candidate should have administrative experience, exceptional communication skills, and have a focus on providing outstanding client service.

*This is a 12 month contract maternity leave coverage with the possibility of extension*
 

What will you do?

• Prepare account opening documentation
• Follow up on documentation with clients or back office as required
• Follow up on client trades to ensure proper settlement and delivery
• Maintain current knowledge of client accounts by reviewing daily activity online and on an applicable reports
• Maintain all pending plan transfers to ensure proper settlement and delivery
• Schedule portfolio reviews
• Prepare client review materials, correspondence and reports
• Utilize contact management system for daily task management and client record-keeping
• Assist in filing and preparing mailings such as seminars, newsletters and information packages.
• Conduct various administrative functions as required including the review of incoming mail and answering telephone calls.

What do you need to succeed?

Must-have

• Administrative experience
• Exceptional communication skills
• High attention to detail
• Ability to work under pressure meeting strict deadlines
• Experience using Microsoft Office
• Exceptional organizational skills

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
• Financial industry knowledge
• Minimum 1-2 years Investment Industry experience
• Proficiency in Excel

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

The expected base salary range for this particular position is $37,500 - $45,000 depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn considerably more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

745 THURLOW ST:VANCOUVER

VANCOUVER

Canada

37.5

Full time

Wealth Management

Contract (Fixed Term)

Salaried

2024-07-19

2024-08-10