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Senior Customer Service Representative Full-time Job

Scotiabank

Customer Service   Brossard
Job Details

Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve a French-speaking clientele.

Senior Customer Service Representative

Scotiabank
Brossard - 44.48km
  Customer Service Full-time
Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our...
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Feb 16th, 2024 at 12:20

Welder Full-time Job

Metaux Ouvres CF Inc.

Maintenance & Repair   Boucherville
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language.
Education: Candidates need standard educational qualification such as other trades certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset
Area of Specialization: Custom fabrication, Factory assembly
Own Tools/Equipment: Steel-toed safety boots

Physical Requirements:

  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to handle heavy loads
  • The candidate should be able to work with manual dexterity
  • The candidate should be able to pay attention to detail
  • The candidate should be able to stand for extended periods

Responsibilities:

    • The candidate should be able to interpret welding process specifications
    • The candidate should be able to operate manual or semi-automatic, fully automated welding equipment
    • The candidate should be able to read and interpret welding blueprints, drawings specifications, manuals and processes
    • The candidate should be able to examine welds and ensure that they meet standards and/or specificationsThe candidate should be able to operate manual or semi-automatic flame-cutting equipment
  • The candidate should be able to operate brakes, shears and other metal shaping, straightening and bending machines
  • The candidate should be able to fit, braze and torch-straighten metal
  • The candidate should be able to operate oxygen arc cutting equipment (arc-air), (AOC)
  • The candidate should be able to operate hoisting and lifting equipment
  • The candidate should be able to operate previously set-up welding machines to fabricate or repair metal parts and products

Benefits:

  • The employees get to work in a well-known company
  • The employees get health benefits in a form of a health care plan
  • The employees get long-term benefits such as Group insurance benefits
  • The employees get other benefits such as Free parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
metauxouvrescf@sogetel.net

Welder

Metaux Ouvres CF Inc.
Boucherville - 37.6km
  Maintenance & Repair Full-time
  22  -  28
Requirements: Languages: Candidates must have knowledge of the French Language. Education: Candidates need standard educational qualification such as other trades certificate or di...
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Feb 13th, 2024 at 11:52

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Granby
Job Details

Retail Banking Sales & Service

 

 

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Customer Service Representative

BMO CANADA
Granby - 31.23km
  Customer Service Full-time
Retail Banking Sales & Service         Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financi...
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Jan 23rd, 2024 at 08:28

Hotel Receptionist Full-time Job

Motel Blanchet Inc

Hospitality   Drummondville
Job Details

Requirements:

Languages: French
Education: Secondary (high) school graduation certificate
Experience: 1-2 years

Business Equipment and Computer Application:

Word processing software, Spreadsheet, Multi-line switchboard, Internet, Database software, Central reservation system (CRS) and Computerized bookkeeping system

Physical Requirements:

  • The candidate should be able to work under pressure
  • The candidate should be able to pay attention to details

Other Requirements:

To be determined

Responsibilities:

  • The candidate should be able to take, cancel and change room reservations
  • The candidate should be able to register arriving guests and assign rooms
  • The candidate should be able to provide information on hotel facilities and services
  • The candidate should be able to process group arrivals and departures
  • The candidate should be able to process guests’ departures, calculate charges and receive payments
  • The candidate should be able to investigate and resolve complaints and claims
  • The candidate should be able to balance cash and complete balance sheets, cash reports and related forms
  • The candidate should be able to answer telephone and relay telephone calls and messages
  • The candidate should be able to perform clerical duties (i.e. faxing, filing, photocopying)
  • The candidate should be able to provide general information about points of interest in the area
  • The candidate should be able to follow emergency and safety procedures
  • The candidate should be able to handle wake-up calls
  • The candidate should be able to provide customer service
  • The candidate should be able to assist clients/guests with special needs
  • The candidate should be able to maintain an inventory of vacancies, reservations and room assignments

Benefits:

  • The employees get competitive salaries and other financial benefits such as bonuses and commissions.
  • The employees get to work in a top-notch company
  • The employees get some other perks such as company discounts, paid leaves, vacations etc.

Company Overview:

To an overview, Motel Blanchet inc. is known to provide the best hotel and related services. Today, the hotel is a top-notch hotel that is used by millions of Canadians and people visiting. If a person is looking for a safe and comfortable hotel stay in Canada, Motel Blanchet is the place to get it all.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email or by call (along with resume) through below mentioned details.

By Email:
hyperphonic2000@gmail.com

By Phone:
514-945-6229 Between 09:00 AM and 04:00 PM

Hotel Receptionist

Motel Blanchet Inc
Drummondville - 46.47km
  Hospitality Full-time
  15  -  17
Requirements: Languages: French Education: Secondary (high) school graduation certificate Experience: 1-2 years Business Equipment and Computer Application: Word processing softwar...
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Jan 23rd, 2024 at 07:49

Retail Sales Consultant Full-time Job

Bell

Sales & Retail   Granby
Job Details

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.


If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 


The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

 

Responsibilities / Job Description

Bring your personality to the job
• You love helping people find the products that will make their lives better 
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path 
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours 
Build great customer experiences that keep customers coming back to our stores 
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more
)

Retail Sales Consultant

Bell
Granby - 31.23km
  Sales & Retail Full-time
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other...
Learn More
Jan 18th, 2024 at 03:19

Factory helper Contract Job

Coffrages Synergy

General Category   Lavaltrie
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Criminal record check

Physical Requirements:

 

  • The candidates should be comfortable working in dusty and noisy environments and thrive in a fast-paced work environment
  • The candidates should be experienced in handling repetitive tasks and physically fit to meet the demands of the job
  • The candidates should possess manual dexterity for intricate tasks and be able to lift up to 23 kg (50 lbs)

Other Requirements:

  • The candidates should exhibit punctuality in their work and be dependable in fulfilling their responsibilities
  • The candidates should be effective team players

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to transport raw materials, finished products, and equipment throughout the plant manually or using powered equipment
  • The candidates should be able to sort, pack, crate, and package materials and products, assist machine operators, assemblers, and other workers
  • The candidates should be able to perform other laboring and elemental activities, clean machines and immediate work areas, and sand, trim, grind, or clean products into the final form using hand tools
  • The candidates should be able to assemble prefabricated parts, fit, and install pre-fabricated parts and subassemblies, and receive, unpack, and sort incoming parts, supplies, and materials

Benefits:

  • The candidates will get bonus, long term benefits, various benefits, free parking, and on-site recreation and activities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
info@synergy.ca

 

By phone
450-586-1400 Between 08:00 a.m. and 05:00 p.m.

Factory helper

Coffrages Synergy
Lavaltrie - 37.27km
  General Category Contract
  16  -  18
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
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Jan 17th, 2024 at 06:59

Shipper Full-time Job

Entreposage Herger Inc.

General Category   Saint-Hyacinthe
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, but it's an asset
Work site envirinment: Cold/refrigerated

Work setting: Warehouse

 

Responsibilities

Tasks

  • Prepare bills of lading, invoices and other shipping documents
  • Maintain internal record-keeping system
  • Route goods to appropriate storage areas
  • Pack goods to be shipped
  • Unpack goods received
  • Affix identifying information and shipping instructions on shipments

Additional information

Weight handling

  • Up to 9 kg (20 lbs)

Personal suitability

  • Dependability
  • Flexibility
  • Organized
  • Reliability
  • Team player

 

Benefits

Health benefits

  • Dental plan
  • Paramedical services coverage

Long term benefits

  • Life insurance
  • Other benefits

Other benefits

  • Travel insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

 

By email

saiskhanova@groupnb.ca

How-to-apply instructions

Here is what you must include in your application:

  • References attesting experience

Shipper

Entreposage Herger Inc.
Saint-Hyacinthe
  General Category Full-time
  20.50
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates needs Secondary (high) school graduation certificate Experience: Candidates don...
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Jan 17th, 2024 at 06:50

Handler, materials Full-time Job

Entreposage Herger Inc.

General Category   Saint-Hyacinthe
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, but it's an asset
Work site envirinment: Cold/refrigerated

Work setting: Warehouse

 

Responsibilities

Tasks

  • Load, unload and move products and materials by hand or with basic material handling equipment
  • Operate a variety of equipment to load, unload and move materials and products
  • Pick orders and stock
  • Weigh materials and goods
  • Make labels and attach to goods
  • Wrap goods
  • Pack and unpack goods
  • Install, lash and secure goods

Experience and specialization

Vehicle and equipment experience

  • Pallet lifters

Additional information

Weight handling

  • Up to 9 kg (20 lbs)
  • Up to 23 kg (50 lbs)

Personal suitability

  • Efficiency
  • Energetic
  • Hardworking
  • Time management
  • Dependability
  • Reliability
  • Team player
  • Organized

 

Benefits

Health benefits

  • Dental plan
  • Paramedical services coverage

Long term benefits

  • Life insurance
  • Other benefits

Other benefits

  • Travel insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

 

By email

saiskhanova@groupnb.ca

How-to-apply instructions

Here is what you must include in your application:

 

  • References attesting experience

Handler, materials

Entreposage Herger Inc.
Saint-Hyacinthe
  General Category Full-time
  20
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates needs Secondary (high) school graduation certificate Experience: Candidates don...
Learn More
Jan 17th, 2024 at 06:44

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