• Posting Period: 05-Dec-2024 to 19-Dec-2024 
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Reporting to the Project Manager, Council & Support Services, this position is responsible for providing key administrative and customer support to Members of City Council including accounting, purchasing. human resources and payroll functions.

Major Responsibilities:

• Provides assistance to Members of City Council, the Integrity Commissioner, the Lobbyist Registrar and the Ombudsman and their staff on all aspects of their business requirements, including accounting, purchasing and payroll issues.
• Performs duties such as reviewing, researching, analyzing and reconciling ledger accounts, setting up and maintaining expenditures and revenue working papers, spreadsheets and reconciliation to the general ledger.
• Prepares financial statements and statistical data reports, i.e. departmental capital and current projects and council expenses for quarterly routine disclosure on the City's website including redacting personal information.
• Reviews, analyzes and reconciles cost center expenditures, budget variance reports related to departmental operating and capital budgets.
• Reconciles and monitors capital/current projects and recoveries.
• Maintains a Cost Control System including subsidiary records relating to departmental capital and current projects.
• Prepares monthly departmental financial statements and other financial information for the Division.
• Performs and maintains accounts receivable functions including bank deposits and reconciliation, preparing, reviewing, posting and reconciling payment processing forms and interface payments.
• Performs calculations to process period end accruals for expenditures.
• Prepares working papers and processes period end and year-end closing entries.
• Reviews financial system reports and takes action as required.
• Analyzes and reconciles account balances.
• Prepares, reviews, and posts journal entries.
• Reviews General Ledger expenditure and revenue accounts, processes reclassification and reallocation adjustments, and reconciles expenditures.
• Prepares statements for reporting to management and Divisions.
• Analyzes monthly budget variances and prepares detailed expense projections and reports using SAP and Labor Distribution reports.
• Liaises different teams such as Account Services for payment matters and deal with accounting related issues and with People & Equity and Pension, Payroll & Employee Benefits divisions to provide support to clients.
• Assists with projects and assignments such as entering time and attendance information for payroll purposes and creating and maintaining HR records of hiring forms, staff contracts, payroll extensions, termination forms, and staff bank balances and responds to staff enquiries regarding payroll related issues.
• Coordinates data with the City, Provincial and Federal Auditors.
• Reconciles monthly Pcards.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Present enrolment towards the completion of a professional accounting designation (i.e., CGA/CMA course requirements) or the equivalent combination of education and/or experience.
2. Extensive experience in municipal accounting or relevant public or private sector experience in financial accounting and financial reporting.
3. Considerable experience in the analysis, investigation and processing of transactions relating to accounts receivable and/or accounts payable.
4. Considerable experience in the analysis and reconciliation of ledger accounts and financial statement preparation.
5. Experience in the application of accounting and purchasing procedures, practices and techniques including accounts payable and receivable processes, and payroll procedures and policies.
6. Experience using Microsoft Office Suite applications (i.e., MS Word and Excel) and computer­ based accounting and payroll applications/systems (i.e., SAP).
7. Experience with various accounting functions including reconciliation, preparing, reviewing, posting, and reconciling journal entries and processing Pcard transactions.

You must also have:

• Ability to create and format complex reports and correspondence.
• Ability to maintain expenditures and revenue working papers, spreadsheets, and reconciliation to general ledger.
• Ability to perform computations and detailed calculations of statistical data related to funding, revenue expenditures and other specific operating budgets.
• Strong verbal and written communication skills and the ability to communicate effectively and deal professionally and tactfully with Members of Council, all levels of staff and the public.
• Excellent customer service and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to exercise independent judgement and discretion in dealing with confidential matters.
• Excellent organizational and multi-tasking skills, with ability to meet tight deadlines, identify priorities, and deal with conflicting work demands in a fast-paced, high volume customer service environment.
• Ability to carry-out instructions in a timely manner with minimal supervision.
• Ability to work cooperatively as a team member and share workload.
• Ability to maintain accurate and orderly electronic records and files.

The Senior Financial Analyst (Financial Analyst III) provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or business unit(s).  At this level, the incumbent typically supports multiple portfolios and complex transactions.

KEY DUTIES & RESPONSIBILITIES

Month End Close

• Review project revenue/gross margins & unbilled backlog analysis with the finance/operational leaders for month end review.
• Prepare the revenue recognition entries (using percentage of completion revenue recognition) with supporting
  documents/calculations as required.
• Conduct project financial close out and reconciliation.
• Record journal entries, and maintain and reconcile general ledger to the job cost and other sub ledgers.
• Answering internal and external financial inquiries as it relates to the specific client account.
• Perform timely month end close and ensure recording all pertinent transactions including project /labour / various monthly accruals.
• Ensure / investigate Accounts Receivable collection, and explanation for overdue balances.
• Prepare monthly reports for specific client accounts.

Financial Planning & Analysis Support

• Conduct detailed profitability analysis of variances between planned, forecasted, and actual figures
• Assistance in conducting accurate and complete forecasting of revenue and margins by project
• Provide support for process improvement initiatives
• Provide support for job costing and pricing
• Prepare other ad hoc reports for management as required
• Understand GAAP requirements, particularly around revenue recognition
• Understand basic interactions between financial systems related to the portfolio supported

KNOWLEDGE & SKILLS REQUIRED

• 3-6 years of progressive experience in public accounting or industry roles
• University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
• Ability to communicate basic accounting principles to support procedures and to explain financial results within the team and to internal customers.
• Ability to complete and resolve assigned complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
• Ability to reconcile and resolve discrepancies between general ledger and sub ledger.
• Ability to identify and provide recommendations for issues and process improvement opportunities at account and business unit level following GAAP procedures.
• In-depth understanding of audit requirements within scope of responsibility.
• Ability to provide input to process documentations and business cases; write variance explanations, summaries of findings and recommendations.
• Advanced level knowledge of current accounting systems and MS Office suite of software
• Understanding of more complex accounting issues like revenue recognition (% completion/project accounting)
• Excellent analytical abilities, including advanced Excel skills to assist with financial modeling (pivot tables, vlookup, etc.)
• Ability to operate in high growth environments with an view of implementing more standard processes and best practices
• Strong process improvement and/or implementation experience
• Detail oriented, self-starter with strong interpersonal, and communication skills
• Proactive and good problem solving skills

• Completed an Accounting designation program (CGA, CMA, CPA)

Position: Screening Guard
Vertical: Datacenter Physical Security
Reports To: Shift Security Supervisor or Security Team Manager (STM)

Location: Vaughan

Pay Rate: $25.00/HR.

Shifts Available: Monday to Friday: 0700-1500hrs or 1500-2300hrs.

SUMMARY
Maintains security and safety of people and property in assigned data center. Observes and reports activities and incidents. Duties will include supervising the use of wand and metal detectors, service enhancement, and training.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• The primary function of the screening officer is to ensure that only authorized equipment is allowed to enter or leave secure production areas in order to protect the data maintained inside. The screening officer reports to the assigned Shift Security Supervisor.
• Read, understand, and apply the latest version of the Security Operation Procedures (SOP), and other bulletins and communications with regards to the roles and responsibilities.
• Completes and submits the SAR to the screening supervisor at the end of their shift or as directed by the screening supervisor. 
• Conducts screening of all personnel entering or exiting a secure production area.
• Ensure compliance with all required screening procedures and policies.
• Identifies prohibited items and prevents them from being introduced or removed from a secure production area. 
• Performs other duties as directed by the screening supervisor or responsible direct supervisor.
• Perform function checks on walk through metal detector (WTMD) and handheld metal detector (HHMD) at the beginning of each shift.
• Maintain Screening Checkpoints in accordance with the Screening SOP.
• Ensure proper screening procedures and techniques are utilized as per the Screening SOP.
• Interact effectively across diverse cultures.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper chain of command and procedures for all matters which require escalation.
• Escalate issue and/or violations to the Shift Security Supervisor.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.

MINIMUM HIRING STANDARDS:

• Valid Security license.
• Valid CPR and First Aid Certificate.
• 1 year of security experience is preferred.
• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

COMPETENCIES

• Must be able to meet and continue to meet licensing 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• On occasion, it may be required to perform stressful and physical activity. 
• Close vision, distance vision, and ability to adjust focus. 
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
• Promote Rogers & Fido brands, including Rogers Mastercard  
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology
• You meet the minimum age of majority in your province 

After you apply: watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 764 Yonge St. (5375), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 317208

Overview of the Role

Saputo Dairy Products G.P. is seeking a passionate Supervisor, Quality Assurance to partner with the Operations team in Orangeville, Ontario. The Supervisor, Quality Assurance’s primary responsibilities encompass leadership of the site’s employees to ensure food safety and customer requirements are met and that all manufactured products are of the highest levels of quality. This position give you the opportunity to work alongside a great team, take ownership and establish necessary quality processes and controls to elevate the products and monitor and report the integrity of the plant sanitation program while ensuring the quality interest throughout the operations.

Salary:  $76,265 - $100,100

*Salary offers will vary commensurate with experience, education, skills, and training.

We support and take care of our employees and their families by offering :  

• Vacation up on hire 
• Generous and complete benefit coverage with group insurance 
• Group retirement plan with employer contribution 
• Telemedicine and assistance program for employees and their families 
• Employee Share Ownership Plan with an employer match 
• Paid Parental Leave program 
• Paid time off: Sick days, floater days and volunteer day off 
• Opportunity to contribute to a collective RRSP & TFSA 
• Training and development programs 

• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs  
• Organized activities for employees and their families  
• Advantageous discounts on Saputo products 

How you will make contributions that matter:

• Monitors, reviews and implements quality programs to ensure compliance to CFIA/HACCP and customer/third party and internal audit requirements;
• Ensures internal liaison with the appropriate parties to communicate and/or address any quality issues;
• Investigates and resolves quality deviations and customer complaints; reporting and communicating findings as necessary;
• Verification and monitoring of in-process food safety and sanitation controls while applying expert knowledge of dairy products
• Ensures consistent application of best practices related to testing/inspection methods, analysis and auditing techniques;
• Timely communication of quality issues to local management and upper management as they arise;
• Reports trends and communicates key food safety and quality parameters and participates in correction of negative trends;
• Maintain hold and release program
• Supervise and coordinate laboratory equipment calibration and maintenance requirements
• Ensuring compliance to company standards for environmental monitoring programs
• Provides training, support and maintains Saputo Dairy Products Canada G.P.’s quality standards;
• Health and Safety:
• Supervision, evaluation, motivation and training of personnel to ensure work is completed efficiently, effectively and safely;
• Ensures that safe conditions exist at all times within the work environment; takes appropriate and effective measures to provide for the health and safety of employees;
• Develops and fosters strong and effective functional and cross-functional teams;
• Administration of Company Policies and Procedures;
• Collaborate with various departments and the plant operations team on a daily basis;
• Delegate food safety and quality tasks to the QC team as required;
• Proficient at decision making, risk assessments and evaluating quality issues that might arise;
• Undertake other functions as required;

You are best suited for the role if you have the following qualifications:

• A degree/diploma in Food Science or Microbiology is preferred;
• 5 + years experience in the food industry, specifically dairy is preferred.
• Previous management experience in Quality or operations within the Dairy, beverage or food processing industry is preferred;
• Goat dairy knowledge is an asset;
• Sound communication and interpersonal skills;
• Strong organizational and analytical skills and a strong team orientation;

Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

What is the opportunity?

RBC is looking for an experienced SQL server DBA specialist with minimum of 10+ years of working experience. We are looking for someone provide application DBA support and services but also lead initiatives across the group.

This is an exciting position working with SQL server as leading initiatives in the group as well working with the databases in cloud.

We are looking for someone within local Toronto area as this is Hybrid working from office position.

Data and Analytics (DNA) team is looking for a SQL Server DBA Specialist.  The DBA will oversee predominately on-prem and some Azure SQL the creation and maintenance of database & transaction processing environments for application testing, pre-production verification, and production operation. You will provide technical leadership in the area of enterprise level database design, performance tuning, database access, database recovery, HA/DR design to many business-critical applications. The ideal candidate will demonstrate proven success in fast paced dynamic environment and demonstrated critical thinking, agility, and innovation in executing on multiple, complex projects and supporting multiple business critical applications. This role will provide thoughtful leadership in delivering a holistic, best-in-class DBA service to a portfolio of applications across lines of business and across the whole RBC enterprise. 

What will you do?

• Lead in the support of database and transaction management technology and it’s deployment and usage standards.

• Lead application development and support teams in optimal use of database and transaction management technology through creation and communication of standards and walkthrough of critical application components.

• Ensure that databases are optimally designed, so that applications meet their defined SLA s, reuse of existing database structures is maximized and operational costs are minimized.

• Provide leadership in ensuring all database and environmental changes are appropriately tested and implemented in such a manner that there is no impact to RBC systems and clients.

• Provide strong technical knowledge and business subject matter expertise across a wide range of database technologies, with primary focus on SQL server.  Provide database related technical support for development and production environment including required level of 7X24 on call support.

• Define, develop and meet various SLAs for multiple database platforms used in the company. Improve and optimize database administration and management with coding and automation with a focus on the performance, high availability, reliability, and reduce TOIL using SRE practices.

• Build self-service and self-managing capabilities of our database as a service infrastructure.

What do you need to succeed?

Must-have

• A minimum 10+ years of IT operation with strong understanding of SQL server database Architect, structures, theories, principles, and practices. A minimum 10+ years of proven working experience in Microsoft SQL Server technology at database administrator specialist capacity and current on SQL Server releases (i.e. SQL Server 2012, 2014, 2016, 2017, 2019)

• Knowledge on Database Architecture and able to understand the need to redesign as per best practices.

• Expert knowledge to analyze performance issue, identify tuning opportunities, implement improvements and advise developers on SQL Server as well as expert knowledge of support and maintaining SQL server on Windows platform 

• Should be proficient in SQL Query Tuning and Slow Query Optimizations with rewrite in an optimized way.

• Propose and build automated solutions with automation expertise. Experience with High Availability (i.e. FCI, Always On), data management and data processing flowcharting techniques.

• Deep knowledge and understanding of DB architecture for workload specific configurations.

• Good understanding of the organization’s goals, objectives, interpersonal, written, and oral communication skills.

• Ability to present ideas in user-friendly language. Strong root cause analysis, Self-motivated and directed, with keen attention to detail. TSQL, Power-shell, CLI and coding expertise.

• Able to prioritize and execute tasks in a high-pressure environment.

• Experience working in a team-oriented, collaborative environment.

• Ability to work towards proactive solutions.

• An expert Knowledge of Indexes and Index Management Ability to use Performance Monitor to gather Metrics to define baselines.

• Experience using SQL Profiler and examining Execution Plans. Willingness to learn in new technologies.

Nice-to-have

• Some knowledge of public cloud (i.e. Azure, AWS RDS) and containerization.

• Managing SQL server on container (i.e. Docker, Kubernetes, OpenShift etc…)

• Nice to have other NoSQL Databases platforms, knowledge of DevOps pipeline (i.e. git and JIRA)

• Coaching/mentoring skills, good verbal and written communication skills. Attention to client focus and client service

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.         

• Opportunities to building close relationships with clients.

• Access to a variety of job opportunities across business and geographies.

**Please note- This is a Hybrid role (3 days in a week from RBC waterpark place) & 2 days remote at this moment. This job requires you be flexible on work hours like weekend support, On-call/Pager support, 24/7.

#LI-Post

#LI-KAS

#LI-Hybrid

#TECHPJ

Job Skills

Customer Service, Customer Service Management, Detail-Oriented, Industry Knowledge, Information Technology Trends, IT Standards, IT Systems Integration, Resource Coordination, Service Platforms, Time Management

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-11-29

2024-12-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

9202 HWY 17:BRUCE MINES

BRUCE MINES

Canada

0

Part time

PERSONAL & COMMERCIAL BANKING

Casual

Salaried

2024-11-29

2024-12-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

If you are passionate about leading the delivery of high quality information technology solutions, you will contribute, oversee and advise the Software Testing and Quality Assurance practice for a diverse array of Technology Services, projects and operational initiatives when you join the City of Toronto as a Quality Assurance Integrator.

As a Quality Assurance Integrator (Quality Assurance Lead), you will bring subject matter expertise to technically lead the modernization of the Quality Assurance (QA) practice at the City of Toronto. In this role, you will be responsible for defining test strategies, providing technical advice in the planning, designing and testing of technology solutions with an emphasis on test automation in Agile, DevOps and traditional (waterfall) environments. You will rely on strong functional/technical expertise and skills to effectively evolve manual software testing practices to the implementation of automated test scripting. You will also help ensure user expectations are met during the testing process, by maintaining a strong customer focus. When advising projects, you will utilize your interpersonal communication skills and work effectively with team members across the organization.

Major Responsibilities:

Your responsibilities as a Quality Assurance Integrator (Quality Assurance Lead) will be varied. Specifically, you will:

• Perform a key role in supporting and elevating the software Quality Assurance (QA) practice through the development of an effective Test Automation Framework based on QA principles, best practices and industry standards in environments where Agile (Scrum, Kanban), CI/CD, DevOps and traditional Waterfall methodologies are utilized.
• Leverage technical knowledge and experience to help design, guide and review all layers of Test Automation in every stage of the development cycle, such as Unit, Functional, Component, Integration etc., and supporting the implementation of a TDD/BDD development model amongst others.
• Collaborates and works closely with Program Management Offices and operational (sustainment) initiatives to devise quality strategies for the effective delivery of solutions in compliance with QA policies, standards and procedures. Provides reports on tests results, provides feedback and raises any issues or concerns that could have implications in the delivery of solutions.
• Advises on the development, maintenance and execution of Test Automation practices for, functional, regression, integration and end-to-end testing.
• Recommends software test automation approaches based on project needs and sustainment plans.
• Leads the establishment of a performance measurements model for overseeing end-to-end quality control and compliance in the delivery of technology solutions. Perform regular audits to ensure proper adherence to QA process and standards.
• Provide critical insight and develop reports on quality measurements (KPIs) and QA compliance to drive discussions towards quality improvement.
• Oversee or execute as required performance (load/stress) testing activities using existing or new tools. Interpret test results, produce reports and report back any significant risk concerns.
• Supervise, motivate and train staff, ensuring effective teamwork, high standards of work quality, continuous learning and innovation.
• Manages, leads and/or oversees as required the Software Quality Assurance component of large IT initiatives.
• Collaborates with project teams on the definition of test strategies and test plans to ensure the final product meets the clients' requirements.
• Manages, advises and/or oversees on the User Acceptance Testing procedures and Quality Assurance measures for projects and attends project meetings as required.
• Ensures that a proper gating criterion is applied through the execution of the project. Checks for compliance as it receives the Development team's unit and sub-system integration testing results.
• Supervise the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work; authorize and coordinate vacation and overtime requests; and monitor and evaluate staff performance, approve salary increments, hear grievances and recommend disciplinary action when necessary.
• Provide input when required into the assigned budget. When requested ensure that expenditures are controlled and maintained within approved budget limitations.
• Lead different forums such as communities of practice, working groups, etc. where sharing knowledge/technical expertise with fellow QA team members is required.
• Recommend and implement quality assurance requirements consistent with the Municipal Freedom of Information Privacy and Protection Act (MFIPPA) as well as corporate and legislated standards related to confidential data.
• Provide leadership during the procurement process related to evaluating, and recommending technical solutions with regards to quality assurance.
• Propose and implement plans in support of continuous process improvements including opportunities to enhance the Software Testing Methodology, QA Standards, process and procedures.

Key Qualifications:

Your application for the role of Quality Assurance Integrator (Quality Assurance Lead) should describe your qualifications as they relate to:

1. Post-Secondary education in Computer Science or in "STEM" (Science, Technology, Engineering and Math) disciplines, Electronic Engineering or equivalent and considerable experience working within an organization with a Quality Assurance Center of Excellence or on large-scale information technology projects.
2. Extensive progressive experience in a lead Quality Assurance role for large, complex IT solution delivery projects within a mixed environment setting (web based, cloud based, mobile, etc.) with hands-on experience in all facets of QA testing (unit, functional, integration, system, regression, performance and acceptance) in an Agile, DevOps, CI/CD and traditional waterfall (SDLC).
3. Extensive experience in using Test Automation and in building Test Automation frameworks applicable to Agile, CI/CD and SDLC software delivery models with focus on all layers of Test Automation (i.e. Unit/ UI/ Component/ Integration/ System/ End-to-End) leveraging commonly used tools (i.e. Micro Focus-UFT, Selenium, etc.) in various platforms.
4. Considerable experience working in a SCRUM and Kanban agile software development environment overseeing QA activities reviewing and analyzing business requirements, functional specifications and/or User Stories.
5. Experience using Defect tracking and Test Management tools JIRA, X-Ray, Visual Studio, Confluence,  OpenText ALM etc.), performance (load/stress) testing tools (Jmeter, Load Runner Enterprise, etc.) and other relevant technologies such as, Cucumber Testing Tool (BDD), Gherking language, Serenity (BDD), GitLab, etc. that enable a "Shift-left" testing mindset.
6. Experience in developing test scenarios, test cases, test scripts and test data, executing the tests and analyzing the test results, recording bug/defects and issuing and assigning preliminary severity level in a Defect Tracking System.
7. Solid understanding of System Development Life Cycle, Defect Life Cycle and Testing Life Cycle with a strong knowledge and/or experience with manual testing practices.
8. Excellent verbal and written communication skills, able to effectively communicate in cross functional groups. Comfortable working in a fast-paced dynamic environment.
9. Expert problem solving and effective analytical skills with strong attention to detail.
10. Excellent organization and time management skills, as well as strong influencing and negotiating skills to achieve results.
11. Certification in Software Quality Engineering or equivalent is an asset.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
• Provides orientation to new staff and ongoing training and re-certification of all clinic staff in policies, procedures and medical directives, as well as in the development of appropriate sexual health knowledge, skills and judgement
• Provides leadership and input into various workgroups regarding policy and procedures, audit of clinic practice and staff orientation and ongoing educational needs
• Assists in program planning, development, implementation and evaluation, and in the development, implementation and evaluation of policies, procedures and medical directives using best practices.
• Assists in the development and implementation of quality assurance measures and monitors efficacy and efficiency of services
• Provides consultation to staff regarding management and follow-up of specific clinical situations. 
• Responds to staff concerns regarding clinical situations, interpretation of policy and procedures and medical directives with respect to issues involving health history physical assessment, ordering of appropriate laboratory tests and therapeutic treatments, including the provision of pharmacotherapies
• Provides service routinely as a Nurse Practitioner in a multi-disciplinary team to sexual health clients as needed.
• Performs advanced health assessments and diagnosis including physical exams and specimen collection, including venipuncture, and ordering laboratory tests.
• Provides and administers treatments based on prescriptions, wart treatments and injections
• Provides counselling, education, therapeutic advice to sexual health clinic clients to promote health, and wellness and prevent disease and illness
• Consults with community agencies and/or health care specialists on clinical practice issues
• Assists in dealing with public complaints or difficult client situations
• Identifies and corrects situations that compromise workplace health and safety
• Provides coverage for the Sexual Health Managers as needed
• Participates in providing 24 hours a day, 7 days a week managerial coverage for urgent public health issues and emergencies involving communicable diseases
• Maintains certification as a nurse practitioner (Registered Nurse - Extended Class) in Ontario

Key Qualifications:

1. A current Nurse Practitioner Primary Care Master's Degree or Certificate of Competence in the Extended Class in Primary Health Care from an educational program recognized by the College of Nurses of Ontario.
2. Current certification with no limits on ability to practice as a Nurse Practitioner/RN (EC) from the College of Nurses of Ontario.
3. Considerable experience in a primary care setting.
4. Experience in the delivery of sexual health clinical services.
5. Experience in supervision and/or leadership of staff.
6. Experience in program development, training and evaluation.
7. Ability to prepare reports and deliver effective presentations.
8. Possession of a valid Class "G" Ontario Driver's License and access to a vehicle is required.
9. Ability to work flexible hours. 
10. Familiarity with government legislation in the area of Occupational Health and Safety.