All jobs within 50 km around Caledon

What you will be doing:
The Senior Manager, Business Development is responsible for supporting the roll-out of the International Wealth Management (IWM) strategy across the footprint. The incumbent reports to the Director of Country Relationships and Business Excellence, supporting core strategy functions, providing analysis and articulation of the IWM strategy, and delivering forward-thinking insights related to potential changes and disruption impacting IWM value proposition and competitive positioning.

Is this role right for you? In this role you will:

IWM growth initiatives

• Prepare initiative roadmaps to ensure deliverables and timelines are met & create financial models to assess future state financial benefits / costs
• Manage multiple project workstreams, including leading problem-solving sessions, workshops and interviews with cross-functional team members and subject matter experts
• Provides analytic support in decision-making of business initiatives and develop materials for executive discussions
• Refresh strategy and roadmap as the industry evolves and work with internal and external stakeholders to execute initiatives
• Support identification and due diligence of acquisitions, partnerships, and strategic alliances
• Collaborate with the Advisor & Client Solutions team to transition strategic plans into execution
• Formulate with the Analytics and Business Intelligence teams the KPIs related to the strategic initiatives roll-out to ensure the business remains on track with estimated benefits
• Support the development of IWM governance model to track the roll-out of the strategy, ensuring the adequacy, and adherence to business controls and regulatory obligations

Business Planning & monitoring

• Articulate with internal and external partners, and IWM leadership, the 3-5 years strategic for IWM
• Collaborate with Finance, PMO and other relevant stakeholders to support the planning cycle for IWM including Profit planning, SIP process, Head Office budget & allocations
• Perform strategic and business analysis, identifying key issues and pro posing recommendations for IWM’s strategy at the market and business line level
• Support business/markets with necessary data in the assessment of initiatives & business cases
• Assist with strategy offsites for leadership to facilitate ongoing discussions around IWM strategy
• Prepare materials to gain buy-in and understanding of IWM strategic objectives
• Work with management team to communicate complex strategic and financial concepts in easy -to understand presentations
• Prepare information for Business Reviews, GWM Executive Meetings, Country Leadership Meeting, Executive Team meetings and adhoc sessions as required

Industry and customer knowledge

• Complete competitive / business environment research and benchmarking to determine emerging issues and trends and analyze the impact/implications of those trends on IWM
• Develop and maintain an in depth understanding of the Wealth Management industry including customer needs and trends; the regulatory environment; competitive dynamics and best practices; technology changes, and economics
• Assess how changes in the business will impact IWM’s strategic plans and work with Senior Management, to make required adjustments.
• Inform business investments prioritization that will position the business for future growth

Analytics

• Collaborate with multiple stakeholders across markets and business lines to develop client insights
• Use of various tools and techniques to extract insights from data to improve client penetration and acquisition
• Use data and models to analyze business performance and inform decision-making • Identify client opportunities and profitability across Brokerage, Private Banking, Asset Management, Offshore and Trust 
• Leverage internal and external data to generate new business insights helping the management team identify historical and future trends in international wealth management 
• Develop partnerships with in-country data teams to leverage additional data sources Leadership 
• Champions a high-performance team, actively seeks development opportunities, and contributes to an inclusive work environment

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

• Completed undergraduate degree in business or economics is required; an MBA is strongly preferred.
• 5+ years of working experience, preferably in Wealth Management, Strategy, or consulting
• Experience in Strategy development and execution
• roficiency in PowerPoint, ThinkCell and Excel
• Fluency in Spanish is an asset
• Strong communication skills, both verbal and written, and strong attention to details
• Ability to communicate strategic and financial concepts through presentations
• Proven track record managing multiple priorities with competing deadlines and dealing with certain levels of ambiguity
• Proven analytical skills, conceptual thinking and systematic problem solving
• Ability to work independently and in an agile, highly collaborative work environment.
• Highly organized, able to meet tight deadlines and work on a project-based environment
• Leadership skills with a proven ability to build strategic relationships and influence
• Strong project management skills, capable of developing & executing plans

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need experience of 1 year to less than 2 years

Physical Requirements:

• The candidate should be able to Work under pressure, in fast-paced environment, maintain tight deadlines, stand for extended periods and also for bending, crouching, kneeling
• The candidate should be physically strong and also a combination of sitting, standing, walking

Other Requirements:

• The candidate should be able to work with being focused on the client and also in a flexible environment
• The candidate should be a team player and also have efficient interpersonal skills
• The candidate should be able to supervise 11-15 people, cook (general) and also food service counter attendants and food preparers

Responsibilities:

• The candidate should be able to establish methods to meet work schedules, estimate and order ingredients and supplies, ensure food service and quality control, address customers’ complaints or concerns, maintain records of stock, repairs, sales and wastage, prepare and submit reports and also establish work schedules
• The candidate should be able to supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures and also hire food service staff

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years
Area of specialization: Plant knowledge and identification and Residential

Transportation information: Valid driver’s licence
Work setting: Work in employer’s/client’s home, Urban area, Various locations and Landscape contractor

Physical Requirements:

• The candidates should be comfortable working outdoors and should possess manual dexterity
• The candidates should have a keen attention to detail and be capable of handling heavy loads
• The candidates should be physically fit and able to meet the demands of the job, including the ability to distinguish between colors
• The candidates should expect a combination of sitting, standing, and walking throughout the workday, and should be able to stand for extended periods

• The candidates should be able to bend, crouch, and kneel as required for the job

Other Requirements:

• The candidates should have a strong focus on client satisfaction and possess efficient interpersonal skills
• The candidates should demonstrate excellent oral communication abilities and exhibit flexibility in their approach to work
• The candidates should be organized and reliable in meeting deadlines and commitments
• The candidates should be team players, able to collaborate effectively with others

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to water and tend to plants, lawns, and/or gardens, as well as assess the health of lawns
• The candidates should be able to direct crews who maintain the health and appearance of golf courses and their surrounding landscapes, and plan and coordinate the growth and use of plants for landscaping, ornamental uses, and other purposes
• The candidates should be able to plant and maintain private and public lawns and gardens, as well as plant and move trees

Benefits:

• The candidates will get Subsidised public transportation

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for the advertised start date?
• Do you have previous experience in this field of employment?

What the Candidate Will Do

• lead, manage and grow a team of customer-focused software engineers
• mentor and guide the professional and technical development of engineers on your team, and continuously improve software engineering practices
• own the craftsmanship, reliability, and scalability of your solutions
• bring a passion to stay on top of industry trends, experiment with and learn new technologies, and participate in internal and external technical communities
• encourage innovation, implementation of cutting-edge technologies, outside-of-the-box thinking, teamwork, and self-organization
• hire top performing engineering talent and maintaining our commitment to diversity and inclusion
• collaborate with and across teams to design, build, and ship great experiences for our customers

Basic Qualifications

• Experience directly managing high-performing engineering teams
• Collaborative and works well with, while contributing to, a cross-functional team

Preferred Qualifications

• ownership, taking a personal stake in the success of the product and the team
• invested in your work, a strong sense of engineering craftsmanship
• focused on the customer and the details that make their experience amazing
• practical, making the best use of time and resources to find the simplest solution that works
• current in relevant technologies and know how to implement them effectively
• naturally curious and have a burning desire to learn
• motivated, always looking for ways to contribute, and know how to ship code

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as bachelor’s degree
Experience: Candidates should have experience of 5 years or more
Computer and technology knowledge: XML Technology (XSL,XSD,DTD), Communication software, Programming software, HTML, HTML editing software, Database software, C#, SQL, Software development, Data analysis software, MS Office, Spreadsheet, TCP/IP, Git, Python
Area of specialization: System integration

Candidate Status:

• • Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.

• International Candidates who don’t have a valid Canadian work permit also can apply

Benefits:

• The candidates will get learning/training paid by employer, and team building opportunities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, and cover letter) through below mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualification such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience although having experience is an asset
Area of Specialization: Dairy cattle
Automated Systems Experience: Milking system (automated)

Physical Requirements:

• The candidate should be physically demanding
• The candidate should be able to pay attention to detail
• The candidate should be a combination of sitting, standing and walking

Other Requirements:

• The candidate should be a team player

Responsibilities:

• The candidate should be able to clean stables, barns, barnyards and pens
• The candidate should be able to milk cows

Benefits:

• The employees get to work in a well-known company
• The employees get to work in a natural environment
• The employees get to learn advanced farming techniques
• The employees get paid leaves and sick leaves benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
[email protected]

The Role

The Senior Telecommunications & Contact Centre Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signage, Back Office Call Recording Platforms, Fax over IP solution and Readerboard/Wallboard solution for Contact Centre by providing the most effective service. Duties include: monitoring systems, providing timely responses to queries and alarms and working with vendors to effectively support the Tangerine production environment and proactively make recommendations for system enhancements and performance. This role has responsibility to ensure that systems and applications are compliant according to Tangerine compliance and address all security vulnerabilities. This role also creates and maintains documentation for call flows for back-office Voice System, procedures, systems configuration and all communication line details. This position will report directly to the Senior Manager, Telecommunications and Contact Centre Solutions.

Some of the Key Accountabilities include:

• Administer and respond to inquiries on: AudioCodes Session Board Controller and Media pack; Skype for Business Enterprise Voice; Microsoft Teams Voice; Call recording Platforms (AudioCodes SmartTap and ASC); Poly meeting rooms solution for audio and video conferencing; Fax over IP solution; PRIs, SIP trunks, Toll-free Numbers and DIDs; Digital Signage solution; Readerboard/Wallboard solution for contact centre & Contact centre phones deployment and troubleshooting (Poly VVX)
• Good experience with Genesys Contact Centre platform (IVR, Inbound, Outbound, Reporting, e-Services, Dialer, Call recording and Logs Analysis)
• Assist the contact center team on Genesys platform (pure connect on premises and cloud)
• Good experience with Microsoft Teams
• Administer and Document Skype for Business Enterprise Voice platform and Response Groups
• Administer, configure and document Skype call recording and Teams call recording platforms
• Administer, configure, upgrade, document and maintain Fax over IP solution
• Document and maintain Digital Signage and Contact Center Readerboard solution
• Responsible for maintaining ongoing security patches for all supported systems ensuring on-time resolution of vulnerabilities according to Tangerine compliance
• Ensure systems are being backed up and validate if errors occur, ensure timely response for resolution
• Create and maintain telecommunication procedures, checklists and documentation. Ensure workflows and voice communication line detailed information is current
• Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure
• Prepare, evaluate or facilitate training to general and technical staff on Telecommunication systems
• Provide support to IT Development initiatives in matters relating to Telecommunications
• Maintain vendor relationships to effectively support our environments and proactively makes recommendations for systems enhancements and performance
• Assist in the planning and implementation stages of relevant Telecommunication projects
• Executive support for Tangerine departments in their individual communication events when required
• Manage Telecommunication system performance, capacities and utilization through planning monitoring and tuning
• Maintain and Monitor SIP Trunk and PRI circuits
• Configure, Upgrade, Document, Maintain and manage Audiocodes and SBC/MP gateways
• Deploy, support and prepare documentation for Poly meeting room solution
• Should be able to work on site at least 3 days per week

What You Will Bring to Succeed:

• University or College Degree in Computer/Electrical Engineering or related subject
• Minimum 5 years of work experience with Telecommunications, Telephony and Contact Centre systems
• Experience with the Genesys Contact Centre Platform
• Well-versed with Audio Codes Gateway/Session Boarder Controller and Media Packs
• Experienced with Poly Real Presence, Poly VVX phones, Poly RealConnect
• Planning and configuration of Skype for Business phones experience
• Configure, deploy and manage MS Teams devices experience
• MS Teams Telephony experience
• Voice call recording and call routing, Digital Signage and Content display experience
• Networking and VOIP technologies, Hands-on experience with SIP solutions experience
• Migration experience from Skype to Teams is nice to have

The Role

The Senior Telecommunications & Contact Centre Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signage, Back Office Call Recording Platforms, Fax over IP solution and Readerboard/Wallboard solution for Contact Centre by providing the most effective service. Duties include: monitoring systems, providing timely responses to queries and alarms and working with vendors to effectively support the Tangerine production environment and proactively make recommendations for system enhancements and performance. This role has responsibility to ensure that systems and applications are compliant according to Tangerine compliance and address all security vulnerabilities. This role also creates and maintains documentation for call flows for back-office Voice System, procedures, systems configuration and all communication line details. This position will report directly to the Senior Manager, Telecommunications and Contact Centre Solutions.

Some of the Key Accountabilities include:

• Administer and respond to inquiries on: AudioCodes Session Board Controller and Media pack; Skype for Business Enterprise Voice; Microsoft Teams Voice; Call recording Platforms (AudioCodes SmartTap and ASC); Poly meeting rooms solution for audio and video conferencing; Fax over IP solution; PRIs, SIP trunks, Toll-free Numbers and DIDs; Digital Signage solution; Readerboard/Wallboard solution for contact centre & Contact centre phones deployment and troubleshooting (Poly VVX)
• Good experience with Genesys Contact Centre platform (IVR, Inbound, Outbound, Reporting, e-Services, Dialer, Call recording and Logs Analysis)
• Assist the contact center team on Genesys platform (pure connect on premises and cloud)
• Good experience with Microsoft Teams
• Administer and Document Skype for Business Enterprise Voice platform and Response Groups
• Administer, configure and document Skype call recording and Teams call recording platforms
• Administer, configure, upgrade, document and maintain Fax over IP solution
• Document and maintain Digital Signage and Contact Center Readerboard solution
• Responsible for maintaining ongoing security patches for all supported systems ensuring on-time resolution of vulnerabilities according to Tangerine compliance
• Ensure systems are being backed up and validate if errors occur, ensure timely response for resolution
• Create and maintain telecommunication procedures, checklists and documentation. Ensure workflows and voice communication line detailed information is current
• Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure
• Prepare, evaluate or facilitate training to general and technical staff on Telecommunication systems
• Provide support to IT Development initiatives in matters relating to Telecommunications
• Maintain vendor relationships to effectively support our environments and proactively makes recommendations for systems enhancements and performance
• Assist in the planning and implementation stages of relevant Telecommunication projects
• Executive support for Tangerine departments in their individual communication events when required
• Manage Telecommunication system performance, capacities and utilization through planning monitoring and tuning
• Maintain and Monitor SIP Trunk and PRI circuits
• Configure, Upgrade, Document, Maintain and manage Audiocodes and SBC/MP gateways
• Deploy, support and prepare documentation for Poly meeting room solution
• Should be able to work on site at least 3 days per week

What You Will Bring to Succeed:

• University or College Degree in Computer/Electrical Engineering or related subject
• Minimum 5 years of work experience with Telecommunications, Telephony and Contact Centre systems
• Experience with the Genesys Contact Centre Platform
• Well-versed with Audio Codes Gateway/Session Boarder Controller and Media Packs
• Experienced with Poly Real Presence, Poly VVX phones, Poly RealConnect
• Planning and configuration of Skype for Business phones experience
• Configure, deploy and manage MS Teams devices experience
• MS Teams Telephony experience
• Voice call recording and call routing, Digital Signage and Content display experience
• Networking and VOIP technologies, Hands-on experience with SIP solutions experience
• Migration experience from Skype to Teams is nice to have

The team:

Our Tangerine Cloud Operation Team is responsible for building and operating Cloud based solutions (on-premise & Public Cloud), supporting Tangerine’s 24x7 internal and client-facing applications.

The role:

Reporting to the Director, Infrastructure, you will administer the Operation of Tangerine’s cloud platform; develop & implement standardized Operational practices and ensure that applications and services are deployed in accordance with such practices.

You will be a part of a dedicated team of Cloud Operation professionals in a flexible working environment, including flexible opportunities to work both remotely and in an office location.

In this role, you will be expected to provide rotational 24x7, on-call support & rotational after-hours project deployments in the evenings or weekends.

Is this role right for you?

• You are eager to explore emerging technologies in Cloud and Kubernetes space that relate to Tangerine’s needs and implement those technologies in Hybrid environments.
• You can work to support all (both Production and non-Production) Cloud platform environments and applications.
• You are ready to install, configure, upgrade, capacity plan, optimize, operate, and troubleshoot Services and Applications on Kubernetes clusters (on premise/Cloud).
• You are keen to establish and maintain High Availability, Business Continuity, and Disaster Recovery processes for supported platforms and applications.
• You thrive at ensuring that the systems and platforms under your care are safe and security compliant to safeguard the trust of your clients.
• You excel at identifying opportunities to automate processes and implement best practices.
• You take pride in your depth of knowledge and experience with configuring, installing, and operating the Kubernetes platform.
• You are motivated to ensure that platforms and applications under your care are optimized for performance and Operational resilience.

Do you have the skills that will enable you to succeed in this role?

• You possess solid communication (verbal/written) skills to convey technical information to both technical and non-technical audiences. Furthermore, you also have good interpersonal skills to build relationships with internal and external business partners and vendors.

• You have at least 8+ years of progressive hands-on technical working experience with Operational Support in a real-time client-facing environment.
• You have at least 2+ years of hands-on technical working experience in supporting Cloud Operations (GCP preferred) in real-time Production Environments running business-critical workloads.
• You have at least 3+ years of hands-on technical working experience in supporting real-time Operational Kubernetes environments.
• You must have hands-on technical working experience in the administration and configuration of Anthos on-premise and/or GCP.
• You must have hands-on technical working experience in the administration of Anthos Service Mesh (ASM) and Anthos Config Management (ACM)/Istio.
• You have at least 3+ years of hands-on technical working experience in writing scripts and code to automate processes.
• You have at least 3+ years of hands-on technical working experience with administering Linux and/or UNIX operating systems.
• You have at least 3+ years of hands-on technical working experience in supporting Client-facing real-time business critical systems (e.g., financial services, healthcare, retail).
• You can demonstrate a proven ability to work with and implement DevOps concepts.
• You have hands-on technical working experience in integrating with job scheduling tools in a hybrid cloud environment.
• You possess excellent critical thinking skills and the ability to troubleshoot complex technical issues.
• You can adapt to working in a fast-paced, collaborative team environment.
• You must have attention to detail and a commitment to delivering high-quality results.
• Completion of a post-secondary education in Computer Science, Engineering or in a related technology-based stream.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

The Client Administration Officer provides back-office support to our Dynamic Funds clients through researching and resolving trade requests.

Is this role right for you? In this role you will:

• Maintain a high level of service to clients by ensuring the client’s requests are processed accurately and efficiently
• Sort, scan, and index incoming mail
• Process financial & non-financial mutual fund transactions
• Place outbound calls to resolve issues
• Respond to escalated calls from clients and provide appropriate resolution and knowledge
• Investigate and track system issue and develop workarounds/solutions
• Work with the leader to define and enhance procedures
• Proactively work with the team to provide solutions to problems and potential issues
• Improve service levels by continually reviewing process/procedures and identifying opportunities for enhancements
• Participate in special projects/assignments and perform other duties as required

The Must Haves:

• Completed post-secondary education
• A minimum 2 to 3 years’ experience in a client service or back-office environment
• Knowledge of industry databases (i.e., iFAST, AWD)
• Knowledge of the mutual fund industry & products (funds, account characteristics, industry knowledge)
• Canadian Investment Funds Course is an asset
• Fluent in English and French is an asset

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Strong problem-solving skills
• Strong attention to detail
• Effective verbal & written communication skills
• An ability to prioritize & organize incoming work
• Excellent time management skills
• An ability to work in a fast-paced, constantly changing environment
• An ability to multi-task
• An ability to meet and maintain specified minimum productivity and quality standards
• The ability to maintain good call efficiency while maintaining quality client service

This posting will expire on February 8th.

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world! Our team is at the forefront of developing Bell’s leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device.