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Customer Service Representative (Cantonese and/or Mandarin speaking) Full-time Job

BMO CANADA

Customer Service   Markham
Job Details

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Customer Service Representative (Cantonese and/or Mandarin speaking)

BMO CANADA
Markham - 28.11km
  Customer Service Full-time
  32,600  -  44,000
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests...
Learn More
Feb 29th, 2024 at 11:47

Moving Van Driver | LMIA Approved Full-time Job

12082799 Canada Inc.

Transportation & Logistics   Markham
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset, also training will be provided to the candidates
Credentials (certificates, licences, memberships, courses, etc.): Driver’s License (Class 3 or D), Driver’s License (Class 1 or A), AZ class license, DZ class license
Documentation Knowledge: Accident or incident reports, Trip reports, Inspection report (pre-trip, en-route, post-trip), Driver logbook
Weight Handling: Up to 23 kg (50 lbs)
Security and Safety: Driving record check (abstract), Criminal record check
Transportation/Travel Experience: Provincial/territorial, Long-haul

Physical Requirements:

  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to handle heavy loads
  • The candidate should be physically demanding

Other Requirements:

  • The candidate should have an excellent written communication skills
  • The candidate should be someone who can be relied on
  • The candidate should be able to work in an organized way

Responsibilities:

  • The candidate should be able to perform preventive maintenance
  • The candidate should be able to load and unload goods
  • The candidate should be able to perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle

Benefits:

  • The employees get to work in a well-known company
  • The employees get to work in a natural environment
  • The employees get financial benefits such as competitive salary
  • The employees get paid leaves and sick leaves benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume and reference number) through below mentioned details.

By Email:
hr@mmovers.ca

Reference Number:
TD-202205

Moving Van Driver | LMIA Approved

12082799 Canada Inc.
Markham - 28.11km
  Transportation & Logistics Full-time
  26.10
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualification such as a secondary (high) school gra...
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Feb 21st, 2024 at 07:50

ScotiaMcLeod Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Markham
Job Details

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

 

BRIEF INTRODUCTION
 
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 

 

IS THIS ROLE RIGHT FOR YOU

 

In the role you will:

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 

We would love to work with you if you have:

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 
WHATS IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

ScotiaMcLeod Administrative Associate

Scotiabank
Markham - 28.11km
  Administrative Jobs Full-time
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our adviso...
Learn More
Feb 18th, 2024 at 02:31

Silicon Design Engineer 2 Full-time Job

AMD CANADA

Engineering   Markham
Job Details

Overview

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

Responsibilities

SILICON DESIGN ENGINEER

 

THE ROLE:

We are currently looking for a GPU System-on-a-Chip Verification Engineer who will be part of a team working on next generation of a complex GPU SOCs which include integration of GPU core, Multi-Media, Infinity Fabric, PCIE, etc. The successful candidate will play a key role in SOC verification performing the following duties for functional, power, and performance aspects with simulation and hardware emulation environment.


THE PERSON:

  • Strong documentation and communication skills
  • Good people skills. Organized and methodical with proven ability to plan and execute
  • Ability to work well in a dynamic, fast-paced, pressure filled environment
  • Flexible in terms of responsibilities and hours
     

KEY RESPONSIBILITIES:

  • A truly multidisciplinary function, working in close collaboration with the front-end designers and physical designers on the various SOC verification efforts
  • Interacting with a wide variety of internal and external design verification development teams, DV methodology, and Silicon IP and tool vendors.
  • Work with architects, and the design and DV team to develop test plans and execute system verification plans from GPU memory coherency, hardware virtualization, address translation, etc.
     

PREFERRED EXPERIENCE:

  • Strong knowledge of programming
  • Strong knowledge of scripting languages preferred
  • Strong knowledge of digital logic and circuits
     

ACADEMIC CREDENTIALS:

Bachelor/Masters Degree in Electrical or Computer Engineering or Computer Science.

Silicon Design Engineer 2

AMD CANADA
Markham - 28.11km
  Engineering Full-time
  78,000  -  117,000
Overview WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to...
Learn More
Feb 5th, 2024 at 11:58

Transmission connections analyst Full-time Job

Hydro One Networks Inc

IT & Telecoms   Markham
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of 4 years of University training (Grade XII plus 5 years)
Experience: Candidates should have over 2 years and up to and including 4 years experience in relevant field

Other Requirements:

  • The candidates should possess a knowledge of business administration and economics. This is crucial for facilitating various studies and analyses of electrical energy transmission, evaluating the effect of policy on customer relations, and assessing economic and statutory conditions on corporate policy
  • The candidates should also have a good understanding of rate structures and rate setting, including its impact on the economic evaluation of new transmission connections
  • The candidates should demonstrate proficiency in English, with strong written and oral presentation skills to communicate effectively. This is essential for understanding and interpreting regulatory and market rule requirements, writing reports, policies, and procedures, as well as producing, reviewing, and modifying contracts
  • The candidates should have experience in project coordination, contract administration, and database administration (NAMCIS, Infobase, and CRM) and possess expertise in contract management, including construction, development, negotiating, monitoring, and dispute resolution
  • The candidates should have hands-on experience in customer service implementation to contribute effectively to the division’s objectives and have gained experience within the Company to be familiar with the organizational structure, contacts, applicable policies, procedures, and practices
  • The candidates should have experience in managing complex projects, including the use of project management software and quantitative analysis and possess experience to understand the inter-related activities of other Network asset management departments and divisions
  • The candidates should have experience to comprehend significant business issues, the methods of effecting changes in service procedures and practices, and in delivering related written/oral presentations
  • The candidates should have a comprehensive understanding of the Transmission System Code, Distribution System Code, and Retail Settlements Code as they relate to customer connection processes and programs
  • The candidates should have experience and familiarity with other electrical utility practices related to managing customer service issues and resource management

Responsibilities:

  • The candidates should be able to support the design, development, and process administration for effective management of customer agreements and the associated efficient policies and procedures impacting the delivery of services to Key Accounts
  • The candidates should be able to handle contractual documents, including connection agreements, facilities agreements, letters of intent, and service agreements, manage project tracking for Key Accounts efficiently and provide system data, such as power quality information and SCADA data
  • The candidates should be able to provide intellectual property, including system maps, single line diagrams, and line and station facility layout and manage wholesale/retail customer inquiries and disputes effectively
  • The candidates should be able to provide support to field staff and management on all aspects of customer service affecting Key Accounts policies, service initiatives, tariffs, training, and technical issues related to customer service
  • The candidates should be able to maintain a customer response log, ensuring compliance with the license requirement for a 30-day customer response and handle customer communication letters, training, and seminars efficiently
  • The candidates should be able to administer commercial wholesale/retail customer databases, ensuring the correct application of Ontario Energy Board (OEB) approved Transmission tariffs for wholesale/retail customers
  • The candidates should be able to track connection response obligations according to the license timetable prescribed by the OEB, coordinate departmental performance reporting and participate in various projects on behalf of the division, including developing work plans and project schedules
  • The candidates should be able to The candidates should be able to participate as a member on cross-functional teams involved in the Company’s Networks function, such as connection processes and service or quality improvements for wholesale/retail customers
  • The candidates should be able to identify issues, conduct analysis, consult with stakeholders, and evaluate alternatives to formulate recommendations that ensure the Company’s Networks business meets or exceeds industry standards
  • The candidates should be able to participate in industry trade organizations and conferences to ensure the Company stays abreast of changes that could impact wholesale/retail customer connections and to ensure its business operations meet industry best practices
  • The candidates should be able to perform other duties as required

Transmission connections analyst

Hydro One Networks Inc
Markham - 28.11km
  IT & Telecoms Full-time
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates should have completion of 4 years of University training (Grade XII plus 5 yea...
Learn More
Feb 1st, 2024 at 15:14

Sales Associate Part-time Job

Rogers Communications Inc.

Sales & Retail   Oakville
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

 

 

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 240 Leighland Ave, Unit MRU11 (5354), Oakville, ON
Travel Requirements: Up to 100%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 323401

Sales Associate

Rogers Communications Inc.
Oakville - 31.39km
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Apr 24th, 2025 at 18:20

Construction worker Full-time Job

JRT Construction Ltd

Construction Jobs   Oakville
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Outdoors
  • Noisy
  • Dusty

Work setting

  • Construction site

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Read blueprints to determine work requirements
  • Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • Mix, pour and spread materials such as concrete and asphalt
  • Assist in aligning pipes during pipeline construction
  • Assist in drilling and blasting rock on construction sites
  • Assist in framing houses, erecting walls and building roofs
  • Level earth to fine grade specifications
  • Pave and rake asphalt
  • Assist in demolishing buildings
  • Clean and pile salvaged materials
  • Perform routine maintenance work
  • Clean up chemical spills and other contaminants
  • Remove rubble and other debris at construction sites
  • Tend or feed machines or equipment used in construction
  • Direct traffic at or near construction sites

Additional information

Personal suitability

  • Flexibility
  • Team player

 

249 3rd St suite 249 3RD ST OakvilleMBR0H 0Y0

How to apply

By email

 

carrietoews2@gmail.com

Construction worker

JRT Construction Ltd
Oakville - 31.39km
  Construction Jobs Full-time
  18
Overview Languages English Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work re...
Learn More
Apr 11th, 2025 at 14:59

Retail shelf stocker | LMIA Approved Full-time Job

Canadian Tire Corporation, Limited

Sales & Retail   Oakville
Job Details

Job Description

  • The candidate will be responsible for obtaining items from the stockroom or shelves for customers.
  • The candidate must unpack products received from the store and count, weigh, or sort items.
  • The candidate must maintain a computerised stock inventory.
  • The candidate will be responsible for stocking shelves and displaying areas.
  • The candidate will be responsible for keeping the stock clean and orderly.
  • The candidate must perform general cleaning duties (such as sweeping and mopping floors).

Job Requirements

  • The candidate should be fluent in English language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • Training will be provided to the selected candidate.

Work setting

  • The candidate’s relocation expenses will be covered by the employer.
  • Accommodation facilities are available to the candidate.
  • The candidate will be required to work in various locations.

Additional information

Work conditions and physical capabilities

  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.
  • The candidate must finished the work with in the given time line.
  • The candidate should be required to handle heavy loads as part of routine work.
  • The candidate should be prepared to perform physically demanding tasks as part of their daily work.
  • The candidate should have an eye for details.
  • The candidate must be willing to work in a standing position for extended periods of time.
  • The candidate must be willing to work long hours in bending, crouching, and kneeling positions.

Benefits

  • Health, Financial and Other benefits will be provided to the selected candidate.
  • Under Health Benefits, the selected candidate will receive Dental plan and Disability benefits.
  • Under Financial benefits, the selected candidate will receive Group insurance benefits and Life insurance.
  • In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Other benefits.

How to Apply

If you are interested in applying, apply through the given options.

By email

retail@ajccanada.com

By mail

400 DUNDAS ST E
OAKVILLE, ON
L6H 6Z9

Note

Please include the following while sending the application

  • Reference number- 2838275

Retail shelf stocker | LMIA Approved

Canadian Tire Corporation, Limited
Oakville - 31.39km
  Sales & Retail Full-time
  16.55
Job Description The candidate will be responsible for obtaining items from the stockroom or shelves for customers. The candidate must unpack products received from the store and co...
Learn More
Feb 19th, 2025 at 11:18

Client Advisor Full-time Job

Royal Bank Of Canada

Customer Service   Oakville
Job Details

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities,, you can build a great career with us as a future Account Manager/Banking Advisor.

 

What will you do?

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

 

What do you need to succeed?

Must-have

  • Goal-oriented individual with a demonstrated passion for putting clients first.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Personal flexibility to work flex hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

 

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial, service or retail industry
  • Mutual Funds accreditation

 

Is this job right for you? Check out our video and decide for yourself!

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

2460 WINSTON CHURCHILL BLVD:OAKVILLE

City:

OAKVILLE

Country:

Canada

Work hours/week:

30

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular – Trainee (Trainee)

Pay Type:

Salaried

Posted Date:

2024-11-04

Application Deadline:

2025-01-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Client Advisor

Royal Bank Of Canada
Oakville - 31.39km
  Customer Service Full-time
What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and driv...
Learn More
Jan 3rd, 2025 at 13:26

Client Service Representative Full-time Job

CIBC

Customer Service   Oakville
Job Details

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center. You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals.

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

 

How you'll succeed

  • Client Engagement – Help clients manage their accounts and products. Focus on each client experience and make every interaction meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

  • Problem Solving Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to build a better solution together.

  • Leveraging Technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, assisting them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

  • You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

 

 

 

 

 

Job Location

Oakville-2530 Postmaster Dr

Employment Type

Regular

Weekly Hours

15

Skills

Accountability, Banking, Client Service, Customer Engagement, Customer Experience (CX), Financial Products, Problem Solving, Teamwork

Client Service Representative

CIBC
Oakville - 31.39km
  Customer Service Full-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center. You’ll use your knowledge of financial services products to help clients with the...
Learn More
Dec 6th, 2024 at 14:14

Human resources consultant Full-time Job

Vin Technology Consulting Inc

Human Resources   Oakville
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Consulting firm

Responsibilities

Tasks

  • Administer staff consultation and grievance procedures
  • Assign projects to subordinates and staff relating to employment, compensation, labour relations and employee relations
  • Coordinate the activities of the HR department in order to ensure they meet the organization’s goals
  • Direct and control daily operations
  • Direct staff
  • Evaluate daily operations
  • Motivate staff
  • Plan and control budget and expenditures
  • Plan and organize daily operations
  • Plan, develop, implement and evaluate human resources policies and programs
  • Train staff
  • Advise managers and employees on the interpretation of human resources policies, benefit programs and collective agreements
  • Establish and implement policies and procedures
  • Mediate labour disputes and grievances
  • Research and prepare occupational classifications, job descriptions and salary scales
  • Manage contracts
  • Manage training and development strategies
  • Oversee the analysis of employee data and information
  • Oversee the preparation of reports
  • Advise senior management
  • Respond to employee questions and complaints
  • Negotiate collective agreements on behalf of employers or workers
  • Organize staff consultation and grievance procedures
  • Oversee payroll administration
  • Provide customer service
  • Recruit and hire staff
  • Conduct performance reviews
  • Propose improvements to methods, systems and procedures
  • Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury

Experience and specialization

Computer and technology knowledge

  • Human resources software
  • MS Access
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • MS Word

Area of specialization

  • Human resources

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large workload

Personal suitability

  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Team player
  • Client focus
  • Efficient interpersonal skills
  • Reliability
  • Values and ethics
  • Ability to multitask
  • Accountability

 

The employer accepts applications from:

 

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

 

How to apply

By email

jobs.vintechnology@outlook.com

Human resources consultant

Vin Technology Consulting Inc
Oakville - 31.39km
  Human Resources Full-time
  34.10
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 2 years to less than 3 years On si...
Learn More
Nov 28th, 2024 at 15:18

Outside Sales Rep Full-time Job

Wolseley Canada

Sales & Retail   Oakville
Job Details

The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results. Directs and supervises branch employees.

 

KEY RESPONSIBILITIES

  • Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
  • Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
  • Offers professional, effective and efficient solutions to customer inquiries;
  • Provide quotations, technical support, literature, and other support/materials for customers;
  • Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
  • Providing direction, training, coaching and leadership to branch employees;
  • Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
  • Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
  • Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
  • Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
  • Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
  • Participates in trade shows, training and associated product meetings where appropriate
     

 KNOWLEDGE REQUIREMENTS

  • Post Secondary education in Business Administration or a related discipline
  • A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
  • Demonstrated ability to lead and build a successful team;
  • Knowledge of Waterworks industry products is required;
  • Demonstrated sales and cold-calling experience, ideally within the industry;
  • Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
  • Strong ability to work independently to efficiently manage the assigned territory and accounts;
  • Ability to develop and maintain strong relationships;
  • Demonstrated initiative with the ability to work in a collaborative team based environment;
  • Highly organized in prioritizing work and multi-tasking;
  • Fluency in both French and English would be an asset;

 

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Outside Sales Rep

Wolseley Canada
Oakville - 31.39km
  Sales & Retail Full-time
The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and eff...
Learn More
Oct 29th, 2024 at 15:39

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