What you’ll do

Our Finance team plays a key role in helping us stay competitive in the ever-changing retail environment by providing accurate, timely, and high-quality financial reporting, analysis, and advice to our business. Reporting to the Manager of FP&A supporting CTR, this role supports our Canadian Tire Retail partners to provide financial counsel in planning, forecasting, reporting, and analyzing CTC’s anchor retail business.

• Provide excellent support to client groups by monitoring results versus budget / forecast / prior year and providing thorough analyses, and investigating variances while identifying risks and opportunities that will impact future periods

• Produce insightful, meaningful, and analytical commentary and reporting that can assist financial and non-financial stakeholders to facilitate decision making

• Prepare forward-looking, accurate, and timely annual budgets and mid-year forecasts pertaining to various margin line items, leveraging historical trends and key assumptions to guide future expectations

• Anticipate evolving financial performance reporting needs and work with cross-functional teams to drive improvements and process changes

• Participate as a subject matter expert in special projects and ad hoc analysis as required

What you bring

• University degree or College diploma in Business, Finance/Accounting, or business-related discipline

• Are currently pursuing or have obtained an accounting designation (CPA, CA, CMA, CGA)

• 2+ years in a business or financial analysis role

• Budgeting, forecasting, and planning experience, as well as experience with financial modeling.

• Exceptional problem-solving and critical-thinking skills.

• Excellent communication skills; superior cross functional relationship/collaboration skills.

• Attention to detail, organized, motivated self-starter and with ability to thrive in an environment responsive to changing business requirements.

• Working knowledge of PeopleSoft, HFM and SQL is an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

What you’ll do

Reporting to the Marketing Manager, Tested, the Marketing Specialist will assist in the program operations and execution of marketing plans for our Tested Quality Marketing Program.  The Tested program is a unique proprietary Quality Assurance program where Canadian Tire puts thousands of products directly into the hands of Canadians and asks for honest reviews – both positive and negative – based on real-life use. Products that earn 4 stars and above are then badged with Tested and included in marketing campaigns and badged in our owned channels to make identifying quality products easy for our customers.   

We are looking for a Marketing Specialist that is both creative and analytical, with a passion for building branded programs (operations and marketing strategy) and connecting with consumers across a complex omni-channel communication ecosystem (marketing campaign).  This individual will build connections within the organization, working collaboratively with a diverse range of internal stakeholders and external partners to not only advance the TESTED program to help drive the overall quality mandate at Canadian Tire but also support other Tier 1 MarComm initiatives.  

• Help in overseeing the day-to day operations of the TESTED program including survey development and approvals, translation, programming, results analysis and distributions

• Manage Critical relationships with our Tester Panel of customers across Canada and internal teams through the Tested by Canadians Mailbox

• Assist in sharing scheduled TESTED program and marketing updates to cross-functional teams

• Contribute to annual marketing plans and programs in support of business and marketing objectives

• Gather inputs to support development of integrated creative and media briefs that inspire and direct partner agencies to develop breakthrough creative and best in class, award-winning MarComm campaigns

• Assist with the development and execution of integrated marketing plans including always on owned channel integration (flyer, email, website, ratings & reviews, POP), digital and traditional advertising

• Provide administrative support and oversee budget tracking and project timeline

What you bring

• University graduate, education in Marketing or a related field

• Minimum of 2 years of related marketing experience on either the client or agency side

• Exposure to marketing principles and some Digital, Broadcast, Radio, Print, Social and/or Mobile production; website or eCommerce experience a benefit (ratings and reviews)

• Attention to detail, strong project management, analytical and problem-solving skills

• Adaptable; excited about the opportunity to work in an environment of change and fast pace

• Highly motivated self-starter, who can think creatively and has the ability to analyze and prioritize to meet business needs

• Superior influencing and interpersonal skills, demonstrated ability to interact collaboratively with other team members  

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-NV1

Notes

• Local 79 employees are invited to apply for this position, including Local 416 employees on alternate rate to Local 79 jobs, who have Local 79 seniority or aggregate service as of the job posting closing and job offer dates. 
• Assessment may include an interview, written and/or practical test. Location of assessment to be determined.
• Work location reflects what is known at the time of posting.
• An employee's reporting relationship and/or work location may change due to operational reasons and in accordance with their Collective Agreement.

Major Responsibilities:

To provide expertise and advice in the areas of initiation, analysis, design, development, implementation and sustainment of enterprise solutions. To contribute to the development of system architecture, methodologies, standards, policies, procedures and guidelines.

• Performs analysis and design duties as well as programming, modelling and scripting, testing, documentation and deployment preparation
• Coordinates and prepares needs analysis and detailed systems design
• Conducts user interviews to determine detailed systems requirements
• Completes preliminary analysis, system and functional design, workflow diagrams for quality systems development
• Designs, codes, tests, implements and maintains systems
• Designs and develops systems that comply with access and privacy legislation. and/or provincial standards.
• Coordinates and develops program specifications and documentation
• Designs and conducts all levels of testing i.e. unit, system, integration, regression, performance, security, usability, optimization/configuration and coordinates user acceptance testing
• Provides direction to programmers in implementing details of new/revised systems; as the senior technical authority on system projects
• Leads teams of intermediate/junior-level development staff in implementing software components and interfaces, in accordance with the Division's software standards and methodologies
• Liaises and coordinates with staff in detailed systems deliverables and technical problem resolution
• Implements in-house developed/custom/packaged systems and systems changes
• Tests integrated systems to ensure system compatibility and proper functional integration with Corporate
• Provides application maintenance and enhancement including implementation of vendor systems fixes and patches
• Conducts quality assurance on divisional and external developments
• Performs information and application data conversions
• Provides development support to users by providing technical assistance and troubleshooting
• Provides documentation and instruction/training to users of the system
• Provides expertise, advice and technical skills for information and application service delivery
• Conducts research and evaluation of software/framework and makes recommendations
• Recommends, presents and demonstrates system solutions to Divisional and business/community clients
• Conducts presentations, system demonstrations and system walk-throughs at project review meetings
• Participates as a team member in the execution of project plans providing technical expertise and advice re: architecture, development tools, work effort estimates
• Directs the activities of staff, mentors, and recommends training
• Contributes to project plans and project status reports
• Conducts research, investigates and recommends best practices for information and application services
• Contributes to post-implementation project reviews
• Recommends improvements to current methodologies, processes, standards, policies and guidelines
• Contributes in planning of future system growth and provides detailed work plans
• Conducts feasibility studies, business cases, Request For Information proposals & quotations, technical reports by researching and participating in evaluations and recommending solutions
• Determines user training needs. Develops and prepares user training guides and manuals
• Designs security roles and ensures security design for the Applications meet the needs of the business
• Ensures the day to day system security of the production application environment
• Develops and maintains disaster recover procedures and sustain technology solutions to meet business requirements
• Participates in sustaining and improving infrastructures, methodologies, tools, techniques and standards, ensuring their conformance and adherence in daily practice among business and technical teams
• Leads and directs appropriate system staff through the application development life cycle to produce business need solutions in conformance with the current System Architecture
• Leads various stages of projects, directs project team members and resources and reports progress to Project Managers, Stakeholders and Business Units, ensuring successful delivery of solutions through proper coordination, change management, resource management, budget control, quality assurance, contingency measures and risk solutions
• Assists in preparing RFP, RFQ's and participates in evaluating, selecting, recommending technical solutions and in managing vendors and contracts

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. University degree in computer science or the approved equivalent combination of education and/or experience.

2. Extensive experience coding PL/SQL, Oracle RDBMS especially 19c or higher.

3. Extensive experience in data extraction, transformation, analysis and reporting.
4. Considerable experience designing robust, scalable, secure, auditable, and functionally sound systems, including testing, integrating, and deploying systems, and in the preparation of IT related documentation.
5. Considerable experience in data modelling.

You must also have:

• Knowledge of application deployment approaches, and standard DEV-QA-PROD cycles.
• Knowledge of privacy and security regulations especially in a Public Health environment would be an asset.
• Ability to effectively communicate both orally and in writing.
• Ability to work in multi-disciplinary teams.
• Knowledge of the City’s technology Change Management process and ability to create and manage Change tickets using Service Now, is an asset.
• Experience with Oracle Application Express (APEX), is an asset.

The Project Administrator is responsible for project administration activities including but not limited to maintaining project documentations, completing project set up, financial and administration close out requirements.

KEY DUTIES & RESPONSIBILITIES

Project Set Up

• Inputs project information into databases and completes project set up process

Project Tracking and Documentation

• Maintains project documentations such as project plans, meeting minutes, contracts, bid packages, technical and financial close outs, etc.
• Monitors project progress and timelines and prepares status reports to assist with timely project delivery.

Project Financial Administration

• Works with relevant stakeholders to collect vendor qualification documentations and ensure vendors are activated and set up within financial systems.
• Executes the purchase order process.
• Reconciles purchase orders to invoices to ensure accuracy.

Project Reporting

• Prepares various reports to support monitoring of project progress, costs, key performance indicators, etc.
• Reviews and communicates risks to Project Managers.

Project Close Out Administration

• Executes project close out requirements.
• Gathers and ensures receipt and sign-off of all project documentations.  Files project documentations.
• Ensures receipt of all invoices.  Follows up with vendors where required.  Reconciles purchases to invoices to ensure accuracy and ensures all invoices are paid.
• Reviews and reconciles actual project expenses against cost estimates.
• Other duties as assigned.

KNOWLEDGE AND SKILLS

• Community college diploma
• 1 to 3 years of project administration or administrative work experience
• Strong administrative and organizational skills
• Ability to provide project administration support
• Ability to maintain  accurate data
• Strong attention to detail and data accuracy
• Ability to extract and compile data into reports
• Ability to communicate effectively with others for the purpose of data exchange, clarification and follow up
• Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications

Licenses and/or Professional Accreditation

• Demonstrates an interest in pursuing Project Management Institute Accreditation

The Building Maintenance Technician is a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

Onsite parking is available

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Self-motivated
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Obtain a diploma or certificate within 2 years of employment
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

Responsibilities

To achieve the Maintenance department and customer operations goals and ensure ongoing equipment (system) reliability through preventative maintenance, breakdown repairs, troubleshooting/analysis and equipment upgrades.

• Perform service and preventive and corrective maintenance on all DC equipment following department procedures and trade best practices, working in a safe and effective manner, and adhering to all safety policies.

• Respond to all equipment breakdowns in a timely manner.

• Maintain accurate repair parts and work records on computerized maintenance system (MAXIMO)

• Perform repairs with minimal supervision, taking responsibility and decision making to oversee that the job is complete within time demands.

• Provide information on equipment and system problems to maintenance supervisor and provide updates as required, seeing job to completion within time requirements.

• Provide accurate repair and troubleshooting information for all work in Maximo: time spent, parts used, failure comments, suggestions for corrective repairs or improvements, etc.

• Provide information on equipment and system problems.

• Demonstrate flexibility when tasks are re-assigned or altered.

• Follow maintenance quality and standard operating procedures as established.

• Train and mentor apprentices in mechanical & job-specific skills

• Other duties as assigned

• Shift:12-hour shift 7p-7a (Wed - Fri for 2 weeks and then Wed - Sat for the 3rd week)

Qualifications

• Licensed Industrial Mechanic Millwright (Ontario Certificate of Qualification #433A)

• Ability to work at heights up to 100 feet.

• Ability to stand for long periods with occasional laying, stooping, and crouching plus frequent heavy lifting (up to 50 lb)

• Fabrication experience and ability to weld in all positions.

• Demonstrated skills/experience with pneumatics, hydraulics.

• Demonstrated machinery/repair/overhaul & troubleshooting skills with material handling equipment (e.g., conveyors, sorters, AGVs, etc.)

• Demonstrated equipment troubleshooting skills.

• Machine shop experience, rigging experience and 5S experience.

Assets

• Certificate of Apprenticeship (Ontario or Canadian equivalent)

• Experience with automated conveyor systems, Beumer Sorter systems,   Tire Gantry,  and Rite Hite Dock door System

• Health & Safety experience (e.g., safety committee experience)

• Strong skills using MS Office (Excel, Word) or AutoCAD

• Ability to teach/mentor inexperienced trades or apprentices.

• Maximo CMMS experience

The Team

Contributes to the overall success of the Canadian Banking Engineering Regulatory applications ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. 

Is this role right for you?

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
• You will provide system analysis, object-oriented design / programming, technical documentation, and support for existing and new applications and systems. 
• You will provide recommendations on best practices and enhancements that are in line with the bank’s technology road map. 
• You will work with project team to refine technical requirements and provide technical design and guidance based on industry best practices. 
• You will perform coding, unit testing, debugging, documenting, and implementing of applications and scripts. 
• You will participate in estimation and planning of development efforts required for various projects and enhancements. 
• You will maintain, support, and enhance existing applications. 
• You will participate in regular code reviews for release activities. 
• You will lead the implementation efforts for implementations of code to non-production and production environments. 
• You will participate in production issue analysis and perform root cause analysis for production issues and implementation issues. 
• You will assist business partners and other stakeholders in discovering the current system behavior and provide recommendations on improving the current system. 
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champions a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role?

• Bachelor’s degree in Computer Science or related discipline. 
• Minimum 3 years of technical working experience in systems analysis, design, development, unit testing, and debugging. 
• Minimum 5 years of technical working experience with Core Java (Version 8 or higher)  
• Minimum 5 years working experience in SQL, Mongo DB & relational databases. 
• 3-5 years working experience of GIT, Gradle, Jira, Confluence or a similar tool(s) for building Continuous Integration/Continuous Delivery (CI/CD) pipelines. 
• Technical working experience in an agile environment. 
• 5 years working experience with Spring Boot, Spring Security and Spring Data Repositories, Spring Batch.  
• Technical working knowledge of Web Services, REST or Eclipse Integrated Development Environment (IDE). 
• Willing to be available for 24/7 on call support
• Knowledge of SSL/TLS and setup of secure handshake between applications.  
• Working experience with Microsoft Azure Cloud or Google Cloud is an asset. 
• Technical Knowledge of event driven architecture (Kafka, Kafka connectors, Kafka brokers). 
• 2-3 years of working experience in the banking/financial services industry.

What's in it for you? 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work conditions: Hybrid

 #LI-Hybrid

We are looking for a Senior Software Developer to join our micro services team in Scotia Digital to help us build the next generation microservices for Scotiabank. This is an exciting opportunity to start with us on a challenging journey building and maintaining micro services for the Mobile app and the website.

As a Senior Software Developer of the team, you will participate in all aspects of the software delivery life cycle of the services. You will guide your teammates to deliver their projects when needed. You will not only get the opportunity to work on more complex work, but also get an opportunity to work on new research and development projects.

If you are an experienced software engineer with a strong developer-focused mindset, keen interest in microservices and security, and thrive in a fast-moving environment - this is the position for you!

Is this role right for you? In this role you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
• Write well designed, testable, efficient code by using best software development practices.
• Gather and refine specifications and requirements based on technical needs.
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
• Providing contribution to design/review process
• Monitoring/reviewing design during development phase.
• Ensure the timely and accurate completion of projects through:
• Production/Input to an overall Project Plan, strategy, and implementation
• Procedural documents completed to support user (guidelines, job aids. etc.)
• Input provided to preparation and execution of testing.
• Conducting post implementation measurement review of projects.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in Computer Science
• 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
• Previous exposure to the banking industry/financial services is preferred.
• MS Azure, Kubernetes, Java 8, Springboot framework, Junit frameworks, Maven, Gradle, NoSQL database, Docker, Velocity, CI-CD Pipeline
• version control tools, like Git, SVN, Bitbucket
• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments.
• Familiar with software security tools like BlackDuck, Fortify and SonarQube
• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
• Strong knowledge of network communications, security protocols and trouble shooting
• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
• Strong knowledge of programming languages: Java 8+, Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
• You have competency to lead team members with differing opinions and levels of experience.
• You can map and execute short- and long-term plans for the team.
• You love what you do but you are seeking a more challenging environment.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

As a Brand Communications Coordinator, you will have the unique opportunity to work for two of Canada’s most iconic brands: Mark’s and SportChek. You will effectively assist with day-to-day external communications ranging from writing and editing content, program execution including events and product mailers, media and influencer relations, presentation development and research, and relationship building across multiple teams. You will have the ability to balance multiple priorities and projects and deliver results in a fast-paced, creative, and exciting environment. Some travel will be required in this dual role.

• As a valued member of the team, you will:

• Help develop and execute communications plans and programs that meet business and stakeholder requirements while ensuring consistent, timely and efficient communications

• Execute “day to day” communications and tasks that support the business objectives

• Develop and verify media lists and materials independently or in partnership with an outside agency

• Develop drafts of media and influencer materials for review that are appropriately written and factually correct

• Act as a communications team player on various projects, working closely with managers, business leads and project teams to develop effective integrated communication plans

• Respond quickly to requests by media, internal stakeholders and team members

• Conduct research for project planning

• Support the team with program management, including project and budget tracking and general admin

• Support media relations, media monitoring and reporting

• Coordinate sourcing, ordering and shipping of products

• Build influencer relationships, edit content and provide support where needed

• Create internal presentations including PR plans and media wrap reports

What you bring

• 1-2 years of experience in Communications, Public Relations, Journalism, or a related discipline

• Experience/knowledge of the Canadian media landscape, social media, and influencer marketing

• Excellent spoken and interpersonal communication skills with attention to detail and accuracy

• Ability to excel in a fast-paced, always-changing environment

• Proficient in Microsoft 365 including Word, Outlook, PowerPoint, Excel

• Knowledge of media monitoring tools and software considered an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Job Summary:

The Revenue Services Unit of the Policy, Planning, Finance & Administration (PPFA) division is responsible for all activities related to revenue, invoicing, collections, banking, refunds, analysis and reporting for Infrastructure Services (IS) and Development & Growth Services (DGS). The successful candidate for this position will focus primarily on invoicing, refunds, analysis, and reporting.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operations of all assigned staff including the scheduling, assigning, and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances, and recommends disciplinary action when necessary.
• Monitors the results for established performance measures/key performance indicators for individual employees, the unit, and client divisions within IS and DGS service areas.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Ensures the overall integrity and correctness of deposits, revenues, and receivables for the PPFA and the client divisions within IS and DGS service areas, in accordance with Generally Accepted Accounting Principles (GAAP), Public Sector Accounting Board (PSAB), City by-laws, Corporate Finance policies and procedures and Council directives.
• Assists the Manager Revenue Services with the review, evaluation and development of policies and procedures.
• Prepares and/or assists in the preparation of accounts receivable and write off reports for inclusion in the Controller and Chief Accountant’s report to Standing Committee and Council.
• Supervises activities relating to accounts receivable to ensure billing and collection activities relating to internal and external receivable are in accordance with corporate accounts receivable policy and procedures.
• Ensures that HST requirements and other legislative changes are correctly reflected in the divisional billing systems and provides advice on the applicability of HST on sales or services.
• Negotiates payment plans, deals with collection agencies and City Legal in conjunction with the division's staff to address accounts receivable issues.
• Prepares revenues and accounts receivable aged analysis and the annual provision statements for doubtful accounts.
• Provides monthly information to Accounting Services for the monthly debtor's watch list.
• Ensures that the Credit Check protocol is followed for specified non-cash (i.e. invoice) transactions involving the sale of goods and services.
• Ensures timely preparation of invoices and follow-up on collection of inter-divisional charges for IS, DGS and relevant divisions.
• Supervises the processing of refunds for all divisions within IS and  DGS service areas.
• Ensures proper processing of payments, establishment of files and record keeping for deferred revenues, security deposits, and cash-in-lieu developer contributions.
• Supervises insurance claims for third party property damage to the City's infrastructure and liaises with Toronto Police, Legal Services, insurance companies and the debtor on insurance claims.
• Ensures NSF cheques are processed, and the amounts billed for recovery.
• Reconciles the financial data in SAP with the various sub-systems, investigates and adjusts for significant variances.
• Prepares quarterly security deposits, cash-in-lieu, deferred revenues, and other reports to the divisions within IS and  DGS service areas., ensures that revenues are recognized in accordance with the appropriate accounting standards and policies.
• Reconciles various SAP accounts relating to client divisions.
• Develops, implements, and monitors corporate and divisional policies and procedures, from an internal control perspective with respect to revenues, receivables, and refunds.
• Provides information to the City's Auditor General and external and Internal Auditors with respect to revenues and receivables.
• Prepares financial reports and analysis, both custom and regular, for the review of senior management and divisional staff.
• Supervises the closing of all receivable and general ledger accounts at accounting period-ends.
• Completes year-end activities related to accounts receivable, liabilities and reconciliations in accordance with the Municipal Code and corporate policies and procedures.
• Represents divisions within IS and DGS service areas in discussions and negotiations with other divisions and/or outside parties on revenue, receivables, and other relevant matters.
• Liaises with internal/external clients and Corporate Accounting Services on revenue related issues.

Key Qualifications:

1. Completion of a professional accounting designation (e.g. CPA) OR Graduated with a post-secondary education in Business specializing in Finance or Accounting OR an equivalent combination of education and extensive experience.
2. Extensive experience with computer-based accounting systems(e.g. SAP) and Microsoft Office suite including Excel, Word, and PowerPoint. To develop and maintain macros, databases, reports, analysis, and presentations.
3. Extensive supervisory level accounting experience in a public or private sector organization with particular focus on invoicing, refunds, analysis, and reporting
4. Extensive experience in financial policy and/or process development.
5. Demonstrated ability to motivate and train staff, ensuring effective teamwork, while promoting organizational performance, continuous improvement and encouraging innovation in others.
6. Excellent communication (written and oral) and interpersonal skills with an ability to establish effective working relationships with all City staff, internal and external clients, and the public.
7. Strong leadership and strategic thinking skills in combination with highly developed problem solving and conflict resolution skills.
8. Ability to conduct detailed research and effectively analyze information.
9. Ability to successfully manage and complete projects of various terms and complexities.
10. Familiar with relevant government legislation and the Occupation Health and Safety Act.