4631 Jobs Found
Billing Analyst I Full-time Job
Financial Services OttawaJob Details
This role, part of Finance Assurance and Operations is dedicated to timely and accurate customer billing. The Billing Analyst supports the company sales and administration department through assisting with contracts and billings of all customers. Proactively identifying billing issues before they adversely impact clients and professionally reacting to internal/external customer queries. As a Billing Analyst your primary responsibility will be the verification of billing data for billing cycles, analysis of various customer information, contracts, customer adjustments, calculations, and billing reconciliation.
What you’ll do
- The Billing Analyst supports the company sales and administration department through assisting with contracts and billings of all customers
- In conjunction with the Manager - Revenue Assurance, manage the Centralized Customer Contract Management for all divisions/locations
- Responsible for Centralized Recurring Billing for all divisions/locations
- Responsible for Centralized Project Billing for all divisions/locations
- In conjunction with the Director, Procurement and Billing, bill for all Centralized Month End Service for all divisions/locations; Manager - Revenue Assurance
- Email invoices to customers and/or Entering Invoices into Customer Portals for Payment
- Respond to Customer Invoice Inquiries
- Create Professional Services Projects in NetSuite
- In conjunction with the Manager - Revenue Assurance, bill customers for third party contractor work
- In conjunction with the Manager - Revenue Assurance, bill for all Centralized Month End Service for all divisions/locations
- Email invoices to customers and/or Entering Invoices into Customer Portals for Payment
- Respond to Customer Invoice Inquiries
- Create Professional Services Projects in NetSuite
- In conjunction with the Manager - Revenue Assurance, bill customers for third party contractor work
- Other duties as assigned by the Manager - Revenue Assurance
Qualifications
What you bring
- College diploma in a relevant discipline
- Ability to follow procedures and processes
- Maintain confidentiality related to financial information
- Excellent interpersonal skills
- Effective verbal, listening written communication skills
- Attention to detail and high level of accuracy
- Effective organization skills
- Computer skills including the ability to operate a CRM and Microsoft applications
Great-to-haves
- Knowledge of applicable billing systems: (eg. Netsuite, SAP, SIMS, Salesforce, ServiceNow)
- Advanced MS Excel, Google Sheets knowledge
- Customer service experience
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Billing Analyst I
TELUS International Inc
Ottawa - 336.45kmFinancial Services Full-time
46,000 - 68,000
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Sales Representative Part-time Job
Sales & Retail GuelphJob Details
What does it mean to join our TELUS family?
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Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
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We are passionate about people - our customers, our communities, and our team
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We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
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We strive to ensure you have the support and resources you need to be successful at work and at home
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We offer the opportunity to work with all of our brands
As a Team Member in our stores, you can expect to:
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Be part of a high performing team where your contributions are measured and recognized
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Create solutions for our customers by using the power of technology to improve their lives
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Work in a fast paced environment, where every day is different
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Engage with prospective and current customers in store, by phone and messaging
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Work a flexible schedule, which includes evenings and weekends
What’s in it for you?
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Uncapped commission so your earning potential is limitless
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Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible
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Additional sales incentives like cash prizes, phones, accessories, and trips
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Career growth and learning & development opportunities to continuously develop your skills
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Opportunity to give back to communities in which we work, live and serve
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Options for company matched pension and share purchase programs
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WorkPerks - employee discounts on products and services
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And much more…
You will be successful if you are...
a self-starter motivated engaging goal-oriented inspiring adaptable ready for a career positive supportive team player eager resilient
Sales Representative
TELUS International Inc
Guelph - 80.79kmSales & Retail Part-time
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Bilingual - Field service technician Full-time Job
Maintenance & Repair MontréalJob Details
Your role as a Telematics Technology specialist is to enhance the customer experience with best-in-class telematics solutions by completing field installation & troubleshooting. You will work closely with our technicians and dispatchers and liaise with clients in person, by telephone, and email, and use on-site and remote utilities to resolve installation issues. You will frequently collaborate with the team of software and hardware engineers, project managers and technical support specialists to ensure the successful delivery of new installations including documentation readiness and technicians training.
Excellent communication and organization skills are a must for this position.The ideal candidate should be passionate about technology and delivering exceptional customer service.
Here’s how:
This is what you can look forward to in a typical week or month:
- Perform complex installations of telematics systems in various types of vehicles, including vehicles with intricate wiring systems or specialized equipment. This may involve customizing installation approaches based on vehicle models or client requirements
- Ensure high-quality installations by conducting thorough quality checks and inspections post-installation. Verify proper wiring connections, device functionality, GPS signal reception, and data transmission to backend systems. Develop and implement quality assurance protocols for installation procedures
- Develop and maintain installation best practices, including installation, test, and troubleshooting documentation for our data collection devices
- Lead troubleshooting efforts for challenging installation or operational issues. Utilize advanced diagnostic tools and techniques to identify root causes of problems and implement effective solutions. Provide guidance and support to junior technicians in troubleshooting activities
- Develop and deliver training through a ‘TELUS Certified Technician’ program for partner installation companies, ensuring our partners maintain our high standards of workmanship, installation quality and client service while complying with all relevant local laws and safety standards
- Collaborate with the engineering teams to launch new products by providing field QA testing, development of installation, test, and troubleshooting documentation, and integration into training programs for our clients and installation partners
Qualifications
You're the missing piece of the puzzle
You are likely in a similar Telematics Technology specialist position today and have many of the traits, skills and experience points below:
- You have a minimum of eight (8) years of hands-on experience in installing and troubleshooting telematics systems in a wide variety of vehicles including snowplows, graders, loaders, emergency, utility and light duty vehicles
- Proficiency in vehicle electrical systems (12 and 24 DC circuits) Including: wiring diagrams, diagnostic tools, CAN bus networks, chassis grounding, wire routing techniques, proper electrical connections and fusing, protection of exposed wires and cables and antenna placement
- Basic knowledge of commercial electrical systems (120 and 240 AC circuits)
- Proven ability to troubleshoot complex technical issues related to hardware, software, and network connectivity
- Analytical mindset to identify root causes of problems and implement effective solutions
- Knowledge of safety protocols, industry regulations (e.g., automotive standards, telecommunications standards), and best practices for workplace safety during installations
- Adherence to company policies, procedures, and quality assurance guidelines
- Ability to explain technical concepts to non-technical stakeholders and provide recommendations for optimizing telematics solutions based on customer needs
- Commitment to delivering high-quality service and ensuring customer satisfaction during installations and support interactions
- Adherence to company policies, procedures, and quality assurance guidelines
- Have strong leadership, interpersonal and relationship-building skills
- Are comfortable working on multiple projects at the same time
- Advanced technical certifications or relevant vocational training in automotive electronics, electrical engineering, telecommunications, or related fields are highly beneficial
Great-to-haves
We are especially excited to connect with people who have experience with any of the following:
- Bilingual; proficient in verbal and written French/English
- Experience with technical writing of installation user guides
- Experience with development and delivery of training programs
- Prior experience with ticket management software
- Experience with Fleet Management and/or the automotive industry
- Location: Montreal, Quebec City
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Bilingual - Field service technician
TELUS International Inc
Montréal - 492.93kmMaintenance & Repair Full-time
63,000 - 95,000
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Maintenance Coordinator Full-time Job
Maintenance & Repair VaughanJob Details
Work Location: 7540 Jane Street, Vaughan, Ontario
Educational Requirements:
Degree or Diploma in Mechanical / Electrical Engineering
Required Knowledge:
Good knowledge in maintenance activities in a manufacturing factory.
Must have some experience in PM,
Breakdown coordination activities. Knowledge of maintaining CMMS for maintenance activities.
Preventive Maintenance Program
Microsoft Office (Excel, Word, PowerPoint)
Experience:
Trained in Mechanical Maintenance and Maintenance Coordinator
Proven experience in maintenance coordination in and industrial organization.
Job Description:
Reporting to Maintenance Supervisor, the Maintenance Technician’s responsibilities will include:
Orders and tracks parts and deliveries for all the Capexes and equipment we have
Runs PM system ready for customer or ISO audits
Runs Maintenance software
Takes repair calls from office or other service calls, like broken door, cracked concrete patch etc.
Read and interpret blueprints and drawings to determine breakdown issues and/or to order necessary parts.
Conduct and perform planned preventive & predictive maintenance and keep maintenance records.
Minimize production downtime by responding to production calls promptly.
Participate in spare parts control system and follow all department rules and regulations.
Support to dismantle and assemble equipment, tools and machines for repair.
Comply with all regulations relating to equipment for a manufacturing facility.
Record keeping of all maintenance of all activities on a daily basis.
Respond to shop floor requests for problem solving assistance.
Perform other duties as assigned.
To apply
please email Nancy Barrett at [email protected]
Maintenance Coordinator
Mobile Climate Control Canada
Vaughan - 17.95kmMaintenance & Repair Full-time
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Integration Architect Full-time Job
IT & Telecoms TorontoJob Details
Work arrangement: Hybrid - 3 days in office, 2 days from home
Responsibilities:
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This role requires technical hands, not necessarily strategy documents, creating roadmaps, blue printing, etc., but expected to own and contribute to Integration target state
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Partner with the engineering leads and developers for the related business functions to own and drive application integration solutions to the business.
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Own and drive the roadmap and integration target state architecture for the segment, partnering with other architects, delivery and platform teams, and product owners.
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Drive technical solution decisions related to application and system integration, with a focus on performance, resiliency, and business agility.
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Produce key design documents and incremental technical solution architecture artifacts based on project needs and our architectural target state.
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Actively participate in all aspects of project life cycle, working closely with solution delivery teams and committed to business success.
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Develop and enhance software frameworks, design patterns, and best practices.
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Design and implement new technology proof-of-concepts.
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Ability to whiteboard, present and discuss different solution options with pros & cons.
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Collaborate and incorporate feedback from various stakeholders to drive design decisions.
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Review artifacts like use cases, estimates, high level designs, low level designs, code, and provide appropriate feedback.
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Guide development teams and drive solutions through various review processes by leading and contributing to artifacts such as design diagrams, decision trees, pattern articulation, etc. at respective review boards (segment and global).
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Identify complex issues in a timely manner and provide mitigation recommendations to the Project and Product leads.
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Demonstrated leadership abilities in a complex environment in driving operational excellence and best practices.
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Contribute to architecture and engineering communities across the company.
Qualifications
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Bachelor’s degree in computer science or related field, or equivalent combination of education and recent, relevant work experience
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Overall information technology experience - 10+ years
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Systems or application development experience - 7+ years
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Financial services industry experience preferred.
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Must have hands on coding experience with multiple programming languages (Java or .Net), and database systems.
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Must have experience with integration platforms such as Mulesoft (highly preferred) or Boomi
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Nice to have other Integration platforms – Oracle (previously Weblogic), TIBCO
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Specific experience to and Informatica is preferred.
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Current with new technologies, language frameworks, and design patterns
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Experience with iPaaS (Integration Provider as a Service), Software as a Service (SaaS), and Platform as a Service (PaaS) – Azure and AWS preferred.
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Exposure and Experience with various integration architecture (synchronous, asynchronous), Microservice patterns and related security across layers.
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Experience integrating across different landscapes (cloud, on-prem, connected/disconnected devices, data agents).
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Exposure to integration with AI/ML platforms and applications.
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Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
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Excellent time management skills, including multi-tasking and prioritization.
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Strong written, verbal communication and presentation skills
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Ability to estimate the financial impact of various solution architecture alternatives.
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Must be comfortable working in an open, highly collaborative team environment.
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Experience with software development life cycles and technical design principles. (e.g., Agile, Scrum, Disciplined Agile, TOGAF, etc.), certification is a plus.
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Ability to handle multiple tasks and deadlines with attention to detail.
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Experience with application rationalization and modernization initiatives.
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Hands-on exposure to containerized and serverless workloads.
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Understanding and exposure to security and compliance standards and best practices.
What can we offer you?
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A competitive salary and benefits packages.
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A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
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A focus on growing your career path with us.
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Flexible work policies and strong work-life balance.
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Professional development and leadership opportunities.
Our commitment to you
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Values-first culture
We lead with our Values every day and bring them to life together. -
Boundless opportunity
We create opportunities to learn and grow at every stage of your career. -
Continuous innovation
We invite you to help redefine the future of financial services. -
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. -
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
#LI-JH
Integration Architect
Manulife
Toronto - 33.6kmIT & Telecoms Full-time
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Service Associate - Banquet Server Part-time Job
Tourism & Restaurants TorontoJob Details
With creativity, personal commitment and an emotional sense of true hospitality, make the most positive impact on guest experiences in Banquets through consistent application of Shangri-La’s core practices; maximizing Colleague, Guest and Owner satisfaction.
- Demonstrate creativity, personal commitment to service excellence and an emotional sense of gracious hospitality.
- As a true Service Associate, meet service expectations proactively, promptly, professionally, with genuine care to attention, detail and efficiency.
- Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy and humility.
- Ensure compliance to all hotel policies, standards and core practices.
- As part of the Food & Beverage team, ensures quality service to guests with emphasis on cleanliness, efficiency, accuracy, professionalism and courtesy at all times.
- Monitor and ensure smooth operations of appointed section, check for quality and presentation to designated F&B standards for all items prior to serving.
- Greet guests, attend to food, beverage and other service needs as appropriate and ensure accurate reporting of charges to guest folios.
- Remove soiled dishes, linen, silverware and restore/replenish settings.
- Participate on opening/closings, setups and breakdowns and ensure overall room ambiance, cleanliness, appropriate setting and presentation.
- Resolve food quality and service complaints at earliest and first point of customer contact, ultimately providing outstanding customer service.
- Apply the necessary precautions with regards to food safety and hygiene standards.
- Undertake other ad hoc related responsibilities, as required.
The following is considered mandatory for this position:
- Functional knowledge – Passion for food and strives to exceed expectations for service excellence with demonstrated understanding of international fine dining, wine, beverage and service standards commensurate of the leading hotels of the world.
- Customer Service Excellence – Exceptional service style, genuinely warm presence friendly, sincere nature, drive for service excellence, internally proud, outwardly gracious and humble.
- Internal Service – appreciation that ‘internal customers’ (i.e., Cooks, Stewards, etc.) are considered strategic partners.
- Communication – Excellent communication and social skills, 100% fluency in English with impeccable standards of hygiene and grooming.
- Safety Focus – Demonstrates safe work practices and looks for ways to minimize workplace injuries.
- Decision making – Able to prioritize, making prompt and reasonable decisions.
- Problem solving – Adept at juggling multiple needs, calmly, respectfully, creatively and successfully resolve problems as required.
- Emotional maturity – Interacts with others in a respectful manner, with demonstrated qualities of sincerity, helpfulness, courtesy and humility.
- Ethical and professional conduct – Fulfills responsibilities with highest integrity.
- Technology proficient – Operates and maintains all departmental equipment, fully competent with POS.
Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request.
REQUIREMENTS
- Previous fine dining or luxury level service knowledge and training.
- Minimum 2 year previous work experience in a similar capacity.
- Required to work nights, weekends, and/or holidays
- Current Smart Serve and Food Safe Level 1 certification.
- Must be eligible to work in Canada
Service Associate - Banquet Server
Shangri-La
Toronto - 33.6kmTourism & Restaurants Part-time
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Building Operator II Full-time Job
Maintenance & Repair TorontoJob Details
SUMMARY
The Building Operator II is responsible for the provision of building operations, maintenance and repairs within assigned facilities in accordance with the respective Technician III qualifications.
At this position level:
Maintains and repairs non-technical facility components (i.e. walls, floors, etc)
Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license
KEY DUTIES & RESPONSIBILITIES
- Performs work in accordance to established processes and practices
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
- Performs regular facility and facility non-technical component monitoring and inspection
- Provides observations about facility and facility non-technical component conditions and deficiencies and provides suggestions for enhancements and repair.
- Monitors assigned facility by conducting facility walkthroughs
- ,Performs routine maintenance and troubleshooting on mechanical building distribution systems – single and redundant cooling distribution systems, steam and heating systems, complex valves, redundant distribution systems, central and package cooling plants, boiler plants, cooling towers, water treatment, point of delivery cooling components, pneumatic systems, backup generators, lighting control systems, digital ballasts and relays, and complex central building control systems facility non-technical component monitoring and inspections
- Responds to routine and on-demand service requests
- Performs preventative maintenance and repair work to non-technical components within the facility (i.e. walls, etc)
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliant with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
- Other duties as assigned.
Work Requirements
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
- Must be willing to wear personal protective equipment
MINIMUM EDUCATION: High school education
JOB-RELATED EXPERIENCE: More than one year up to three years
KNOWLEDGE AND SKILLS
- Up to 2 years of facility operations and maintenance work experience
- High school diploma plus some trades-related training
- Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
- Ability to maintain, troubleshoot and repair non-technical facility components
- Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
- Ability to research, learn and gain greater proficiency in applying on-the-job – fire, life, safety and building codes and standards
- Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Demonstrated proficiency with critical environment systems infrastructure equipment and building environment systems (i.e. Boilers, AHU’s, FCU’s, heat exchangers, heat pumps, FPB’s, VAV’s, HMI, VFD’s, generators, lighting control, BAS, etc.)
Licenses and/or Professional Accreditation
- Preferred licensed Industrial Millwright, and/or equivalent
- Demonstrates an interest in enrolling and completing a trades certification or license, or beginning to work towards a trades certification or license
- Must meet enhanced security clearance requirements
- Valid drivers’ license
Building Operator II
BGIS
Toronto - 33.6kmMaintenance & Repair Full-time
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Vehicle Shifter - 2 PM to 7PM Full-time Job
Transportation & Logistics CaledonJob Details
Job Summary
This position performs the coupling and uncoupling of tractor trailers. This position moves and maneuvers tractor trailer equipment into position for the tractor trailer and package handling operations. This position may include other work as directed.
Responsibilities:
- Prepares work zone with suitable equipment in accordance with current guidelines.
- Assists with organizing specified set-up.
- Unloads incoming packages manually or using a machine.
- Checks the quantity and condition of delivery units.
- Scans packages using the correct equipment.
- Sorts packages according to the defined processes (UPS department, destination, etc.) then stores them in the areas provided according to categories.
- Fills out documentation or records and validates information on the appropriate media.
- Repositions vehicles according to the established dock plan.
- Cleans work environment during or after operations.
- Reports any malfunctions to the supervisor.
SHIFT TIMINGS:- 2:00 PM to 7:00 PM ( Sunday- Thursday )
Qualifications:
- Meets local age and operations requirements to operate a vehicle
- Knowledge of package handling principles
- High school diploma, GED, or International equivalent
- 2 years' experience driving vehicles - Preferred
Vehicle Shifter - 2 PM to 7PM
UPS
Caledon - 44.08kmTransportation & Logistics Full-time
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Warehouse Worker Part-time Job
General Category CaledonJob Details
The Package Handler’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.
Job Type: Part-Time - Permanent
Work Location: 12424 Dixie Road Caledon ON
Workdays: Tuesday to Saturday (Flexibility to work some Mondays, must be able to work ALL 5 days of the week)
Shift Start: 5:00/5:30 AM shift 3-5 hours a day. (Start times/finish times may vary with operational need. Flexibility required.)
Pay rate: $18.30/hr. (base rate of $17.30/hr. + an hourly bonus of $1.00).
Key Responsibilities:
- Load and unload packages into package delivery vehicles and trailers
- Learn and properly execute company-established package handling methods
- Sort and stock packages based on postal codes
Requirements:
- Ability to lift up to 70 lbs. (32kg) without assistance
- Full availability to work Monday through Friday (all five days of the week)
- Must be able to work 20- 25 hours per week legally
- Ability to read and memorize postal codes
- Comfortable working in a fast-paced and physically demanding environment
- Comfortable working inside truck trailers and package delivery vehicles
- No prior experience required
Compensation and Benefits:
- Pay rate of $18.300/hr. (base rate of $17.30/hr. + an hourly bonus of $1.00)
- Paid training
- Automatic pay rate progression as per the existing Union Collective Agreement (top rate: $27.01/hr. after 48 months)
- Tuition reimbursement of up to $3,000 per semester
- Extended health and dental benefits after one year of service
- 2 weeks of paid vacation after one year of service
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Opportunity for advancement within a Fortune 50 Company
- Free onsite parking
Working Conditions:
- Exposed to changing temperatures while working in a warehouse environment.
Of Note:
- In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Warehouse Worker
UPS
Caledon - 44.08kmGeneral Category Part-time
18.30
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REGISTERED NURSE LTC (BILINGUAL: French and English) Full-time Job
Medical & Healthcare TorontoJob Details
Posting Period: 27-Sep-2024 to 11-Oct-2024
The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.
Job Description
Provide nursing care to residents/clients in a Long-Term Care facility and provide work direction to nursing staff. Coordinates services within Long-Term Care Facility and the community for the health care needs of residents/clients
Major Responsibilities:
To provide the following Bilingual (French and English) Registered Nurse services:
- Develops, implements, evaluates, and modifies care plans for residents in collaboration with the interdisciplinary team. This is guided by the nursing process of assessment, planning, implementation, and evaluation.
- Provides work direction including assigning duties; establishing priorities; sharing knowledge and expertise, to members of the health care team as required (unregulated care providers, novices, students).
- Assesses the physical, emotional, and psychological well-being of resident through observation and analysis of nursing related assessments, relevant tests, and indicators.
- Transcribes physician and/or nurse practitioner's orders for medication or other treatment.
- Prepares precise dosages of medication in accordance with physician and/or nurse practitioner's orders, including narcotic and controlled drugs, and administers to residents in accordance with College of Nurses of Ontario (CNO) standards.
- Maintains inventory, ensuring medications are properly stored, safe, and secure.
- Administers prescribed treatments and assessments as ordered by the physician and/or relevant practitioners.
- Performs delegated Medical Acts.
- Administers first aid and emergency health measures (example: cardiopulmonary resuscitation).
- Monitors and supports residents with activities of daily living as required.
- Liaises, refers, and advocates with community resources to coordinate, transfers, and departures/deaths: hospitals (acute care, rehabilitation, and palliation), public health department, home care program, long-term care homes, ambulance services, diagnostic services, the coroner's office, and social services.
- Prepares and maintains documentation in accordance with College of Nurses of Ontario standards.
- Counsels, instructs, and confers with resident and family in planning care provides emotional support; acts as an advocate for resident and family; assesses learning needs and engages in health teaching; responds to enquiries, and resolves complaints with the goal to promote a safe and secure environment for all residents.
- Supports, trains, and mentors’ new staff and students.
- Provides nursing care, including counseling, instruction, and the coordination of resident care and participates in continuous quality improvement initiatives to improve resident well-being and care outcomes.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Current registration with the College of Nurses of Ontario as a Registered Nurse.
- Baccalaureate degree in Nursing or an approved Registered Nursing program equivalent.
- Experience in long-term care, geriatrics complex continuing care and acute care.
- Current Basic Cardiac Life Support (B.C.L.S) Certification.
- Bilingual in English and French in accordance with the French Language Services Act
You must also have:
- Ability to effectively communicate and provide services to resident in both French and English
- Fundamental knowledge and practical application of nursing theory, biological and social sciences to the standard established by provincial nursing legislation.
- Ability to apply an analytical decision-making approach drawing on a comprehensive range of evidence-based practice to interpret, analyze and solve problems.
- Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care and to identify the appropriate category of care provider.
- Ability to recognize, analyze, and interpret deviations from predicted resident response to care/treatment and responds by modifying the plan of care using professional judgement and autonomous decision-making skills.
- Ability to develop, coordinate, monitor care delivery, and evaluate care plans that will promote resident independence and participation in decision making.
- Ability to educate residents and their families in health and wellness strategies to promote restorative care, prevention of disease, and knowledge of good health habits to assist in restoration.
- Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed.
- Ability to demonstrate a high level of Customer Service, Fiscal Accountability, Innovation, Result Orientation and Teamwork.
Shift Information: Monday to Sunday, 37.5 hours per week
Note: As a condition of employment with the Seniors Services and Long-Term Care, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10).
REGISTERED NURSE LTC (BILINGUAL: French and English)
City Of Toronto
Toronto - 33.6kmMedical & Healthcare Full-time
41.33 - 45.26
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BUDGET ANALYST Full-time Job
Financial Services TorontoJob Details
Job Description:
- Posting Period: 27-Sep-2024 to 11-Oct-2024
The Seniors Services and Long-Term Care (LTC) Division’s Financial Services unit is comprised of three teams.
- The Budget and Analysis Review Team ensures the Division's operating and capital revenues and expenses are properly budgeted and tracked and works with Divisional leads to address discrepancies. It also ensures that all external funding are used efficiently, and related reporting is complete.
- The Revenue and Trust Team manages accommodation payments, residents’ trust funds and donations.
- The Decision Support Team supports reporting and data analytics across the Division and supports development of Tableau as well as other systems that support data collection such as SharePoint and Medallia/CheckMarket.
Major Responsibilities
- Performs research and prepares operating and capital budget submissions and financial status reports
- Creates spreadsheets and provides additional documentation to support the division's operating and capital budget submissions
- Prepares budget schedules and takes necessary action to effect and maintain control of budget adjustments throughout the year
- Tracks capital budget project progress, expenditures, commitments, completion status and yearend projections
- Develops, prepares and maintains monthly budget variance and forecast reports in relation to Operating budgets for senior management of the Division.
- Develops and prepares financial statements to advise management on the financial status of various operating budget items, using information extracted from corporate and divisional accounting systems and databases
- Reviews Divisional financial statements for accuracy and completeness, determines accounts to be charged on all types of accounting documents, and liaises with Finance staff in establishing new Divisional account code requirements
- Reviews and analyses various expenses and revenue (e.g. payroll, contribution from reserve funds, etc.) and generates appropriate adjustments and timely management information reports
- Reviews all materials and purchase requisitions for availability of funds
- Researches and collects data for reporting the effectiveness and efficiency of Divisional / Unit programs based on performance measurement criteria
- Conducts cost benefit studies and financial research on divisional operations from concept to completion
- Liaises with staff of Accounting Services, Payroll and Financial Planning, and assists in the preparation of financial reports and budget-related correspondence
- Reviews and updates current Divisional procedures as required to facilitate coordination of the division's budget submission, etc.
- Attends meetings to provide and clarify information and resolve issues
- Assists in the processing of subsidy requests and annual information returns.
- Monitors operating, capital and transition project accounts.
- Creates, develops and maintains personnel payroll forecast system for inclusion in the Division's operating budget.
- Provides guidance to accounting clerks in the performance of their duties. Checks and verifies account codes, features of expense
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Degree in accounting, business, or a related field, or an equivalent combination of education and experience.
- Experience with budget preparation, including complex financial statements, by using budget planning and data visualization tools such as CAPTOR, Public Budget Formulation (PBF) and Tableau is an asset.
- Experience with cost-sharing programs, account reconciliation, variance analysis, and reporting on financial and performance metrics
- Experience with computer-based accounting, financial, and purchasing systems (e.g., SAP, RPGS Online), along with the use of database management tools such as Microsoft Excel, Access.
You must also have:
- A high level of skill in the extraction of large amounts of data from corporate systems and organizing, analyzing and transforming the data into information for management decision making.
- Sound knowledge of financial and accounting principles and practices, maintenance of general and subsidiary ledgers, deployment of control accounts, age analysis of receivables, and Generally Accepted Accounting Principles (GAAP), proficiency in mathematical calculations and high degree of accuracy with figures.
- Ability to communicate clearly and effectively both verbally and in writing, with all levels of staff and with external clients.
- Ability to work in teams and maintain cooperative relationships.
- Ability to maintain confidential information.
- Ability to work in a customer service environment, addressing the service inquires, requests and concerns of clients, the general public and/or staff.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces
- Familiarity with public sector performance measurement and the ability to research and track useful process and product measures for reporting the effectiveness and efficiency of Divisional programs is an asset.
Possession of a completed or partially completed CPA designation is considered an asset
Please Note:
As a condition of employment with the Senior Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).
BUDGET ANALYST
City Of Toronto
Toronto - 33.6kmFinancial Services Full-time
43.58 - 47.75
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Bus Operator Full-time Job
Transportation & Logistics OttawaJob Details
Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)
Note: Rates of pay after successful completion of training are as follows:
- 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
- 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
- 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
- After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Bus Operator; Transportation
Application Close: 31/10/2024
JOB SUMMARY
Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Bus and Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa.
You operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public and provide a safe, comfortable, efficient and reliable transportation service.
Bus Operators who temporarily work in the roles of Operator/Bilingual Sightseeing and Charter Sightseeing and Operator/Platform Instructor will be paid the appropriate rate or differential for the time that this work is performed.
EDUCATION AND EXPERIENCE
Completion of Grade 12.
Minimum of 5 years of driving experience with a clean driving record free of demerit points and including ideally a minimum 3 years of relevant customer service experience including direct contact with the public and dealing with a diverse population.
Public Urban transit experience is an asset
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City of Ottawa landmarks and locations
Desirable Qualifications:
- Knowledge of transit fares and pass structure
- Knowledge of the Highway Traffic Act
- Knowledge of/experience using portable communications technologies, such as 2-way radio
COMPETENCIES, SKILLS AND ABILITIES
- Able to adapt/react to changes in operating conditions/environment
- Able to operate in a highly diverse cultural community
- Attentive to detail and able to adhere to specific detailed procedures
- Persuasive and tactful with excellent interpersonal and oral communication skills
- Possess good written communication skills
- Basic understanding of and ability to use computers
- Able to multi-task, solve problems and make decisions
- Able to remain calm in stressful situations
- Able to exercise sound judgement
- Able to work with minimum direct supervision and in a team environment
- Ability to use a radio and microphone and to communicate effectively
- Ability to call out stops as per the CTA directive
- Ability to read and understand trip dockets
- Ability to operate a bus in high-density traffic in the downtown core
- Ability to react and deal with emergency situations as they arise
- Ability to talk to and assist passengers while safely operating a bus
- Able to project a positive and professional image at all times, through personal appearance and conduct
- Able to act independently
- Able to communicate clearly in writing, in person, and by using corporate communications technologies, such as 2-way radio, etc.
- Able to deliver excellent customer service at all times and to deal with all situations in a professional manner by remaining calm and self-controlled when dealing with difficult situations, and co-operating with Transit Supervisors and other City of Ottawa personnel to meet customers’ transit needs
- Available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings and holidays, as per the collective agreement
Applicants must be able to meet the physical requirements of the job including, but not limited to, performing the following tasks, which are repetitive and constant during a normal shift as a Bus Operator:
- Ability to sit for long periods of time in the driver’s seat while wearing a seat belt
- Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat
- Ability to “reach over-head” with both arms to manipulate controls
- Constant twisting and neck rotation of different ranges to check mirrors, bus passes, etc.
- Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions
- Medium duty lifting while assisting customers with special needs
- Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.)
- Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up
- Ability to manipulate dual foot controls independently or simultaneously at any given time
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction.
- Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
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Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Bus Operator
City Of Ottawa
Ottawa - 336.45kmTransportation & Logistics Full-time
17.18
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