4595 Jobs Found
Administrative assistant Full-time Job
Administrative Jobs BramptonJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Supervise other workers
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Perform data entry
- Provide customer service
- Maintain and manage digital database
- Perform basic bookkeeping tasks
- Consult with clients after sale to provide ongoing support
- Assign, co-ordinate and review projects and programs
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
Personal suitability
- Ability to multitask
- Organized
- Team player
- Client focus
- Time management
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
Administrative assistant
Green Valley Supermarket
Brampton - 427.04kmAdministrative Jobs Full-time
27.10
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Cleaning man/woman Full-time Job
Hospitality Sainte-CatherineJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Travel insurance
How to apply
By email
By phone
450-889-7237 extension 239 Between 08:30 a.m. and 04:30 p.m.
Cleaning man/woman
Transport Gaston Nadeau Inc.
Sainte-Catherine - 99.5kmHospitality Full-time
18 - 20
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Driver, truck Full-time Job
Transportation & Logistics Saint-Jean-sur-RichelieuJob Details
Overview
Languages
French
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Credentials
Certificates, licences, memberships, and courses
- Class 1/1F/A Licence (semi trailer trucks)
Additional information
Security and safety
- Driver's validity licence check
- Driving record check (abstract)
Transportation/travel information
- Drive manual transmission vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
Own tools/equipment
- Cellular phone
- Steel-toed safety boots
Personal suitability
- Reliability
- Hardworking
Benefits
Financial benefits
- As per collective agreement
- Group insurance benefits
- Life insurance
- Night shift premium
How to apply
By email
By phone
450-889-7237 extension 225 Between 08:00 a.m. and 04:00 p.m.
Driver, truck
Transport Gaston Nadeau Inc.
Saint-Jean-sur-Richelieu - 119.66kmTransportation & Logistics Full-time
26.75 - 30.60
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Engineer - Process Full-time Job
Engineering GuelphJob Details
The Engineer - Process position will be responsible for determining the operations for fabrication and assembly of products by reviewing parts drawings, specifications, and other engineering data. Primarily accountable for planning, scheduling, conducting, or coordinating phases of major engineering projects in addition to developing sequence of operations, estimate time requirements for each, and prepare operation sheets.
Powering Vehicles, Motion, Work, and Lives since 1966.
Performance Expectations
- Work with production planning to set shop priorities and ensure all necessary tools and documentation needed in the plant are available.
- Attend Advance Quality Planning meetings to finalize design of required fixtures and tooling.
- Interface with suppliers of raw material and tools to establish engineering requirements for start of production.
- Investigate and find resolution of specific processing problems for assigned projects and parts.
- Prepare quotations for new jobs, including material and processing costs, tooling, gauges and capital investment costs if required.
- Participate in productivity improvement investigations.
- Conduct time studies.
- Maintain ongoing process control through quality troubleshooting and process improvement investigation.
- Regular review of all processes and operator instructions for assigned customers to ensure accuracy and conformance to actual procedures.
- Collect data and develop statistics to describe equipment and system functionality.
- Estimate durations of development, fabrication, construction and repair tasks.
- Define which materials and equipment to use for projects and select appropriate codes.
- Complete work order and change work order forms to notify key parties about projects.
- Assume project management roles to co-ordinate the involvement of other engineers, contractors, technicians and suppliers.
Credentials
- Post-Secondary education in Engineering or Equivalent.
- Minimum three years of related experience.
- Knowledge/work experience in machine processes, cutting tools, fixtures, CNC and Special purpose machines.
- Working knowledge of ISO-TS16949 and ISO 14001, and with mechanical blueprint interpretation including GD and T.
- Good computer skills, including Word, Excel and Outlook.
- Experience with the use of statistical analysis software and computer-assisted design, manufacturing and machining (i.e. AutoCAD, CAD/CAM and SolidWorks).
Desired Characteristics
- Able to interact with supervisors or managers and integrate work within teams of engineers and technicians to work on common projects.
- Attend formal professional development seminars and conferences as needed.
What Linamar Has To Offer
- Opportunities for career advancement.
- Community based outreach supporting both local and global initiatives and charities.
- Social committees and sports teams.
- Discounts for local vendors and events, including auto supplier discounts.
Engineer - Process
Linamar Corporation Plc
Guelph - 468.89kmEngineering Full-time
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Personal Banking Associate Full-time Job
Banking TorontoJob Details
Application Deadline:
11/29/2024
Address:
2454 Yonge Street
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
- Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
- Meets customer transaction-based needs with seamless execution.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits.
- Analyzes issues and determines next steps; escalates as required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Personal Banking Associate
BMO Canada
Toronto - 400.29kmBanking Full-time
35,000 - 52,000
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Customer Service Representative Part-time Job
Customer Service OttawaJob Details
Application Deadline:
11/11/2024
Address:
1465A Richmond Rd
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Ottawa - 87.48kmCustomer Service Part-time
33,850 - 44,000
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Administration Assistant Full-time Job
Administrative Jobs BarrieJob Details
Application Deadline:
11/29/2024
Address:
90 Collier Street
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.
- Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
- Assists the advisory team in preparing for client meetings, including scheduling appointments.
- Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
- Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
- Maintains and organizes client database and client files.
- Ensures transactions and tasks are appropriately assigned to team members and completed.
- Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
- Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
- Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
- Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
- Maintains the confidentiality of client and Bank information.
- Completes complex & diverse tasks within given rules/limits.
- Analyzes issues and determines next steps; escalates as required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
- Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
- Familiarity with technology applications and software used in the financial planning and investment industry.
- Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
- Successful completion of 30-day BMO NB Investment Representative Licensing Program.
- Basic specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Salary:
$31,600.00 - $46,200.00
Administration Assistant
BMO Canada
Barrie - 395.98kmAdministrative Jobs Full-time
31,600 - 46,200
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Customer Service Representative Full-time Job
Customer Service TorontoJob Details
Application Deadline:
11/18/2024
Address:
193 Military Road
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
Toronto - 400.29kmCustomer Service Full-time
33,850 - 43,500
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Financial Services Analyst Full-time Job
Financial Services DorvalJob Details
We are seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Analyst would work collaboratively with the Commercial branches, in support of the airline's business objectives and continued drive towards sustained profitability. This position reports to the Senior Financial Services Analyst - Commercial.
Responsibilities:
- Ensure effective financial managing processes/systems and controls are developed, implemented and maintained in accordance with policies and requirements.
- Assist the Senior Financial Services Analyst in support of Lounges, Inflight Product, Revenue Management, & Sports/Corp Charters.
- Issue billings on behalf of internal clients.
- Act as the key contact person for issues relating to supplier invoices and payments.
- Establish a positive relationship with supported branches to become "part of the team", effectively balancing financial control, advisory and support roles
- Assist internal clients in all financial aspects including Forecasting, KPIs and Business analytics)
- Provide financial support and guidance to business unit managers in the development of strategies and initiatives to meet or exceed the Unit's financial goals, including revenue enhancement and/or cost reduction initiatives
- Keep track of monthly operating expenses, producing monthly and ad hoc expense reports to improve expense and budget management
- Participate and provide support to the analysis of the financial performance of the business unit
- Ensure a consistently high level of quality in service provided relative to timeliness, accuracy, and user-friendly output
Qualifications
- Undergraduate degree in Finance and/or Accounting
- CPA designation completed/underway is a preferred asset
- Self-starter, energetic with strong sense of initiative and creativity
- Solid analytical skills
- Knowledge of financial analysis techniques and accounting cycle
- Experience/knowledge of company/airline operations is an asset
- Well-developed Microsoft Excel skills and ability to learn financial software/applications
- Results driven with good organization skills and ability to work under pressure
- Excellent communication skills, oral and written
- Excellent interpersonal skills and ability to work in a team environment
- Ability to work independently
- Great time management skills
Conditions of Employment:
-
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Financial Services Analyst
Air Canada
Dorval - 90.41kmFinancial Services Full-time
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Sales Coordinator Full-time Job
Sales & Retail TorontoJob Details
Prepares responses to customer request for quotations. Administration of customer data including pricing and contract reviews.
Your preferred qualifications
- Post secondary education in business administration, marketing or a technical discipline such as but not limited to engineering, program or project management.
- Excellent communication skills both verbal and written
- Strong mathematical skills
- High level of proficiency in Microsoft office applications, Excel, PowerPoint, Teams, Outlook etc…
- Strong negotiation skills with the ability to adapt to changing audiences
- The ability to multitask in a fast-paced environment
- Strong organizational and time management skills
- Process and analytical mind set
- A basic understanding of manufacturing process flow
- A valid G Driver’s license
Compensation: $70K + depending on experience
Accommodations for disabilities in relation to the job selection process are available upon request.
Candidates will be required to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process.
Who we are looking for
- Previous work experience with Automotive OEM on commercial and quoting activities
- Experience in maintenance of ERP (Trans4M) system and/or GSD pricing
- Basic Cost Accounting
- Experience in preparing quotations
- Working knowledge of e-commerce systems such as Covisnt, Ims7, SPIN, CMMS, WERS, WIPS and/or Supply Power
- Mechanical aptitude and/or Engineering Background
- Previous Sales experience with Tier 1 automotive manufacturing
Your Responsibilities
- Contract review and administration
- Manage development of new quotes activities and compilation of customer pricing for on time submission to customers
- Summarize new quote contents and customer requirements requests
- Co-ordination and verification of all quotation activities
- Development of customer pricing from supplied cost information
- Preparation of Customer quote response format
- Manage and track to closure of open financial issues
- Maintenance of several areas of responsibility in ERP (Trans4M) system (Mainly Pricing)
- Maintenance of customer web portals and e-Commerce systems
- Maintenance of sales forecast in GSC
- Manage quote capital submission including preparation, development, analysis and business case summary
- Tooling cost reconciliation and documentation
- Creation of sales and marketing presentations
- Coordination of customer visits
- Ability to travel within Canada and to USA
- Read and interpret MRP and engineering bills of materials
- Communicate, both written and verbal, with both internal and external customers in a polite and effective manner
What we offer
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Site Benefits
- Employee Engagement Events
- Holiday Events
- BBQ's
- 2% Quarterly Bonuses
- 4 Floating Holidays
Sales Coordinator
Magna Exteriors
Toronto - 400.29kmSales & Retail Full-time
70,000
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Customer Service Representative Full-time Job
Customer Service GatineauJob Details
Application Deadline:
11/17/2024
Address:
320 boulevard Saint-Joseph
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Customer Service Representative
BMO Canada
Gatineau - 91.55kmCustomer Service Full-time
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Recruitment specialist Full-time Job
Human Resources BramptonJob Details
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Identify current and prospective staffing requirements
- Prepare and post notices and advertisements
- Collect and screen applicants
- Advise job applicants on employment requirements and terms and conditions of employment
- Review candidate inventories
- Contact potential applicants to arrange interviews
- Recruit graduates of colleges, universities and other educational institutions
- Co-ordinate and participate in selection and examination boards to evaluate candidates
- Notify applicants of results of selection process and prepare job offers
- Advise managers and employees on staffing policies and procedures
- Organize staff consultation and grievance procedures
- Negotiate settlements of appeals and disputes and co-ordinate termination of employment process
- Determine eligibility to entitlements and arrange staff training
- Supervise personnel clerks performing filing, typing and record-keeping duties
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
Recruitment specialist
Nu-Way Personnel Inc.
Brampton - 427.04kmHuman Resources Full-time
28.30
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