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Serving on the front-lines, our Customer Success team assists PayMyTuition customers with our solutions and payment processes. These representatives are experienced communicators who enjoy solving problems and engaging with users.

Imagine a working environment where success is constantly in sight, where the desire to overperform and exceed expectations comes naturally; we at PayMyTuition promote this dedicated culture through developing solutions that are truly changing the game and building teams that are constantly building our client base.

PayMyTuition customers and users receive dedicated and individualized support through our diverse Customer Success team. Customer Success at PayMyTuition comes with strong product knowledge of the various solutions and technology offered, positive attitude through the thick and thin as well as strong communications across a number of mediums. Initially, members of the Customer Success team will receive a broad perspective of knowledge across the core products, which along with boosted communications skills, will result in assisting and aiding clients through many different issues and problems with ease.

Key Responsibilities and Duties:

Skills and Qualifications:

Dealing with hundreds of educational institutions with a growing initiative, PayMyTuition is excited to consider new candidates that are looking to change the game in international payments.

How To Apply:

Please forward your resume and cover letter outlining how your experience relates to our requirements to: [email protected], quoting ‘ Bilingual Customer Success Associate ’

The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help:

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
• Following up with customers (Walmart-Costco)
• Send appointment requests via, email, telephone and Boards Update system with appointment information.   Manifest and arrange appointments.
• Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Log customer interaction consistently and accurately in AS400. 
• Redirect documents intra- and inter-terminal as well as to customers as needed
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
• Attend meetings, take notes, and follow up on decisions within area of responsibility
• Assist drivers with preliminary paperwork information such a bill of lading
• Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
• Gather, enter, and update data to maintain software database on daily basis as appropriate, establish and maintain files and records 
• Ensure that correct information about missed pickups and deliveries is rescheduled
• Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
• Assist with data entry
• Other related duties as may be required

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Communication skills - advanced
• Computer skills – accuracy, MS products, AS400, web based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused
• French & English
• Able to work with little supervision

 1111 Francois Lenoir, Lachine, QC, H8T 3P9, CA

Job Location: 2281 Stevenage Drive, Ottawa, Ontario

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

Job Details:

This is a morning position.

UPS is currently looking for Part-time Warehouse Associate at our Ottawa location. You will be responsible for the loading, unloading, sorting, and scanning of packages in the center.

• Job Classifications: Part-time Warehouse

• Job Type: Permanent/Hourly

• Workdays: Monday - Fridays (Must be able to work all 5 days per week)

• Scheduled Shift: Typically starts at 4:15 AM

• Must be able to work up to 25 hours per week.

Shift averages 3-5 hours a day, but hours, start times/finish times may vary with operational need. 

Required Skills

• Ability to follow set procedures

• Ability to lift up to 70-lbs (32-kg) unassisted

• Able to work with automated conveyor belts and manual rollers

• Comfortable working inside container trailers, delivery trucks or similar equipment

• Good organizational and multi-tasking skills

• Comfortable working in a fast-paced, physically demanding and temperature changing warehouse environment

• Must be able to work with and recognize postal codes and routing charts

• No experience necessary.

Benefits:

• Full training provided

• Weekly pay (every Friday)

• Wage 20.50$/hr. (17.30/hr. union rate + 3.20/hr. bonus)

• Guaranteed progression up to 28.39 per hour

• Extended health and dental benefits

• Group insurance and pension benefits

• Opportunities for advancement

• Free onsite parking

• Tuition reimbursement up to $3000 per semester (conditions apply)

The HR Geo Services Specialist role is responsible for providing HR support to the geographies within their scope of responsibility. These roles deliver the HR services that require close physical proximity to business operations and cover one to multiple UPS locations.

Responsibilities:

• Management of employee concerns and workplace investigations

• Inquiry management.

• Implementation of local services and programs to improve talent acquisition.

• Assist in recruitment activities - post jobs on Indeed, create Workday requisitions, flyer drops, agency visits, job fairs, recruitment contact sourcing.

• Promotion of referral program for all buildings and shifts under your scope.

• Support our external and internal customers.

Qualifications:

• Recent graduate from Human Resources Management program or equivalent.

• Previous Human Resources experience required.

• Ability to maintain high standards of confidentiality.

• Knowledge of local employment and regulatory laws – preferred.

Skills:

• Communication Skills: Outstanding verbal and written communication abilities.

• Analytical Skills: Strong ability to analyze data and market trends.

• Project Management: Excellent organizational skills to manage multiple projects simultaneously.

• Strategic Thinking: Ability to develop and implement effective recruitment strategies.

• Interpersonal Skills: Strong relationship-building abilities to work effectively with internal teams and external partners.

• Tech Proficiency: Familiarity with HR software like Workday and recruitment tools.

• Problem-Solving: Creative and resourceful in finding solutions to talent acquisition challenges.

• Cultural Awareness: Understanding of diverse cultures and employment markets across Ontario.

Benefits:

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service.

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years).

• 5 personal days.

• Weekly payments/direct deposit – every Friday.

• UPS stock at a discounted rate.

• Defined Contribution Pension Plan with a Company match.

• Education Assistance.

Overview

Overview

Overview

Overview

Overview