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Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Blainville
Job Details

Application Deadline:

09/17/2024

Address:

280 de la Seigneurie Ouest

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Customer Service Representative

BMO CANADA
Blainville - 47.32km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 09/17/2024 Address: 280 de la Seigneurie Ouest   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice an...
Learn More
Sep 3rd, 2024 at 13:31

DATA ENTRY CLERK Full-time Job

UPS

Administrative Jobs   Blainville
Job Details

Job Summary

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. This position may direct the work of others and provide instruction and guidance to lesser experienced employees. This position performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.
Responsibilities:
Executes a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
Researches and corrects errors resulting from incorrect pre-advise information.
Compiles and saves shipping documents (paper or electronic) to comply with government regulations.
Prepares complex reports/presentations.
Performs analysis using various software packages and databases (e.g. MS Access).
Provides advanced office support knowledge and skills.
Prepares and/or coordinates information for internal and external contacts.

Qualifications:
High School Diploma, GED, or International equivalent
2+ years' office warehouse support experience - Preferred
Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
Accurate and rapid data entry

Hours:

3:00am to 9:30am

Requires flexibility with work hours depending on the day.

DATA ENTRY CLERK

UPS
Blainville - 47.32km
  Administrative Jobs Full-time
Job Summary This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sour...
Learn More
May 31st, 2024 at 17:19

DELIVERY DRIVER Full-time Job

UPS

Transportation & Logistics   Blainville
Job Details

UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Drivers must have excellent customer contact and driving skills.

Qualified applicants must have a valid class 5 driver’s license or higher issued in the province of Quebec. Package Delivery Drivers are expected to comply with UPS appearance guidelines. New drivers could cover multiple residential areas, so area knowledge is an asset as well as the ability to read a map.

COMPENSATION

  • Starting hourly rate: $ 17.30/h+ *bonus $ 2.70/h*
  • Maximum rate: $ 32.99/h (probation + 48 month progression)
  • Paid weekly - every Friday direct deposit into your account
  • Immediate access to UPS ‘Employee Discounts’ upon hiring
  • Paid training
  • Opportunity for advancement

SCHEDULE

  • Start time between 9 AM and Noon, Monday to Friday
  • Approximately 40 to 45 hours a week
  • Working hours are not guaranteed and depend on the volume of days

REQUIREMENTS

  • Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
  • Ability to read and navigate with map books
  • Minimum 21 years of age (for insurance purposes)
  • Valid class 5 driver’s license
  • Clean Driver’s Abstract respecting the following conditions:
    • a) No at fault accidents within the last 3 years
    • b) No traffic violations within the last 12 months
  • Bilingual

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time*

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

DELIVERY DRIVER

UPS
Blainville - 47.32km
  Transportation & Logistics Full-time
  17.30  -  32.99
UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Dri...
Learn More
Apr 10th, 2024 at 13:47

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Mont-Royal
Job Details

Application Deadline:

11/14/2024

Address:

2305 chemin Rockland

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

 

Customer Service Representative

BMO Canada
Mont-Royal - 48.06km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 11/14/2024 Address: 2305 chemin Rockland Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. I...
Learn More
Nov 1st, 2024 at 16:50

Store Manager Full-time Job

Canadian Tire Corporation, Limited

Management   Mont-Royal
Job Details

What you’ll do

 

Customer Service

 

  • Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Enforce delivery of our operating model customer service standards.
  • Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
  • Meet established service levels agreements for in-store services and order fulfillment
  • Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs

 

Operations

 

  • Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
  • Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
  • Lead the implementation and execution of standard operating procedures (SOPs)
  • Lead the execution of seasonal changeover as per seasonal merchandising plan
  • Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
  • Oversee preparation for annual inventories.
  • Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
  • Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.

 

Training    

                  

  • Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
  • Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
  • Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
  • Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
  • Facilitate and lead team meetings.
  • Ensure execution of the Customer Experience and provides resolution for all customer concerns.
  • Develop and lead recruiting and hiring strategy for store, maintains a complete team
  • Create succession plans through continuous training and development

 

Leadership

 

  • Act a brand ambassador, promoting our stores, brands, and people internally and externally
  • Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
  • Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
  • Follow the disciplinary process consistently and impartially.
  • Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)

 

What you bring

 

  • Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
  • Proven ability to build and manage a daily, weekly plan for the department and store
  • Exceptional communication skills
  • Excellent organizational skills
  • Superior training and mentoring skills
  • 3-5 years retail experience required
  • High energy, enthusiasm and a drive to succeed

 

#LI-MM2

Store Manager

Canadian Tire Corporation, Limited
Mont-Royal - 48.06km
  Management Full-time
What you’ll do   Customer Service   Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to eac...
Learn More
Jun 26th, 2024 at 15:04

Cleaning man/woman Full-time Job

Transport Gaston Nadeau Inc.

Hospitality   Sainte-Catherine
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Benefits

Financial benefits

  • Group insurance benefits
  • Life insurance

Other benefits

  • Travel insurance

 

How to apply

By email

[email protected]

By phone

 

450-889-7237 extension 239 Between 08:30 a.m. and 04:30 p.m.

Cleaning man/woman

Transport Gaston Nadeau Inc.
Sainte-Catherine - 48.19km
  Hospitality Full-time
  18  -  20
Overview Languages French Education No degree, certificate or diploma Experience 7 months to less than 1 year On site  Work must be completed at the physical location. There is no...
Learn More
Nov 5th, 2024 at 14:48

Finance Systems Coordinator Full-time Job

Canadian Tire Corporation, Limited

Financial Services   Laval
Job Details

What you will do

  • Coordinate requests related to Finance applications such as Peoplesoft, Hyperion Financial Management, Hyperion planning, ARCS, Concur, Oracle Transportation Management (OTM), and Coupa.
  • Support distribution of communication to core business areas of procure to pay (P2P), contract to cash (C2C), acquire to retire (A2R) and record to report (R2R) and manage team Outlook mailbox
  • Coordinate with Finance Systems team members to provide reporting to internal and external audit requests.
  • Manage JIRA/Service Now dashboard reports to support team meetings
  • Data extracts to support internal and external stakeholder’s requirements
  • Coordinate with Finance Accounting the submission and execution of Chart of Account requests

 

What we are looking for

  • Creative and courageous, with the ability to manage in an environment of change to help us take bold, strategic moves in this rapidly evolving retail environment 
  • Action oriented, and comfortable taking calculated risks to better serve our customers and business 
  • Outcome focused thinkers with the ability to analyze and visualize, to ensure continuous improvement of our financial systems across our entire business 
  • Collaborative team players who build relationships easily across various stakeholder groups
  • Team players who build and develop relationships that effectively anticipate and respond to disruption, while consistently delivering strong performance 

 

What you will bring

  • Minimum 2 years’ experience with Microsoft Office suite, Outlook, Excel, Word, PowerPoint
  • Strong written and verbal communication skills
  • Exceptional organizational skills and the ability to handle multiple work assignments simultaneously.
  • Experience with JIRA, Confluence, and/or Service now would be an asset.
  • Experience with JIRA and/or Service now would be an asset.

Finance Systems Coordinator

Canadian Tire Corporation, Limited
Laval - 48.61km
  Financial Services Full-time
What you will do Coordinate requests related to Finance applications such as Peoplesoft, Hyperion Financial Management, Hyperion planning, ARCS, Concur, Oracle Transportation Manag...
Learn More
Dec 16th, 2024 at 15:08

Data Entry Administrator Full-time Job

UPS

Administrative Jobs   Laval
Job Details

This position manages critical shipment requests of US customs to maintain security and compliance. He/She manages  the collection of export shipment documentation to meet various import country clearance regulations and provides the promised service to the UPS customer. This position performs other tasks as requested.

Shift:

Monday to Friday - from 18:30 to 23:30 (Shift end times may vary depending on operational requirements - however most shifts are generally 3-5 hours per shift)

Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Communication language needs: French 90% / English 10%
Level of French needed: basic

Data Entry Administrator

UPS
Laval - 48.61km
  Administrative Jobs Full-time
This position manages critical shipment requests of US customs to maintain security and compliance. He/She manages  the collection of export shipment documentation to meet various...
Learn More
Dec 13th, 2024 at 12:52

Pickup And Delivery Planner Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight. 

How You’ll Help

  • Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
  • Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
  • Trigger optimization, if necessary to ensure P&D plan is aligned.
  • Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
  • Monitor and review close times and productivity, noting trends to support improvement initiatives
  • Ensure shipments are status coded when being added and/or removed from load plan
  • Making suggestions for improvement in planning and dock processes for increased efficiency
  • Other related duties as may be required 

Your Skills & Experience: 

  • A minimum secondary education, with preference for post-secondary education in supply chain and logistics management
  • A suitable combination of post-secondary education and experience will be considered 
  • Minimum of two-three years’ experience in dock operations, preferably in the transportation industry
  • Other experience in the transportation industry may be considered and in addition to dock
  • Strong communication skills in both English and French
  • Advanced computer skills with strong Excel capability as well as experience with other MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
  • Ability to work under tight deadlines in a fast paced environment
  • Analytical thinker, able to analyze data and make operational decisions based on that data
  • Strong sense of urgency and ability to respond to demands in a calm manner.
  • Exceptional interpersonal and leadership skills to manage demands and resolve issues 
  • Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
  • Results focused
  • English and French language skills required

 

1111 Francois Lenoir, Lachine, QC, H8T 3P9, CA

Pickup And Delivery Planner

Day & Ross Inc.
Laval - 48.61km
  Transportation & Logistics Full-time
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equ...
Learn More
Dec 4th, 2024 at 13:38

Terminal Manager Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network.  This position is about driving change, developing and engaging teams and continuous improvement.

How You’ll Help
•    Empower and lead team to meet organizational objectives.   
•    Develop KPI’s to drive service, quality and safety
•    Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
•    Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
•    Successfully manage multiple issues with competing priorities simultaneously
•    Manage budget and workforce productivity
•    Prioritize and manage customer shipments to maximize profit
•    Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
Your Skills & Experience: 
•    Minimum of secondary education, with preference of post-secondary education.
•    5-8 years of experience leading teams, developing talent and managing culture and performance 
•    Ideal to have leadership experience in transportation or operations as well as various roles in transportation 
•    exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
•    strong conflict resolution skills and leadership
•    results driven
•    a strong sense of customer service and urgency, troubleshooting and problem solving skills;
•    strong interpersonal and communication skills, both verbal and written
•    computer skills including the Microsoft Suite and preferably, Truck Mate
•    the ability to lead and reinforce a strong culture of workplace safety
•     English and French (verbal/written/spoken) required
•    Able to work with little supervision
•    This role is accountable to the Regional Director
•    Subject to a criminal background check prior to employment
•    Travel is typically not required; may happen on an occasional basis
•    Office environment with computer work and handling of documentation
•    Terminal  visits across the region
•    Extended period sitting in a work station working on a computer and on a phone
•    Normally Monday to Friday, day time hours but may be required outside of these hours
•    Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times

Terminal Manager

Day & Ross Inc.
Laval - 48.61km
  Transportation & Logistics Full-time
As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible...
Learn More
Nov 29th, 2024 at 10:39

Carrier Compliance Administrator Full-time Job

Day & Ross Inc.

Administrative Jobs   Laval
Job Details

The Carrier Compliance Administrator works in a fast paced environment to ensure the on-boarding and monitoring of outside carriers. The Administrator vets, onboards and updates carriers using third party tools like Carrier411 and RMIS. The Carrier Compliance Administrator reviews carrier adherence to established Day & Ross policies for safety and insurance. The Administrator uses available tools for on going compliance monitoring and communicates any deviations to internal team members.

How You’ll Help

  • Timely processing of requests from Operations teams to update, vet and setup carriers.
  • Set-up new carriers in our carrier compliance software (MercuryGate/TruckMate).
  • Validate and input carrier compliance documentation and collaborate with stakeholders including Logistics Coordinators, Operation Managers, Finance and Carriers to gather all the required information for new carrier setup in our system.
  • Update existing carrier information in our carrier compliance system as needed based on our requirements and processes.
  • Communicate with various departments as required (AP, Claims Departments, Management, etc.).
  • Process monthly reports for ongoing carrier compliance monitoring to Day & Ross’ thresholds and take required actions based on current carrier performance.
  • Maintain and update established SOPs as directed by Management.
  • Participate in various compliance internal and external calls and report back any observations and opportunities for improvement.
  • Other related duties as may be required.

Your Skills & Experience: 

  • College, University degree or equivalent experience.
  • 3+ years experience in transportation/logistics industry.
  • High degree of computer proficiency with Excel, PowerPoint and other MS Office applications.
  • Excellent communication skills, both verbal and written.
  • Must be able to effectively work in a fast paced environment.
  • Must be able to self manage, take initiative and work independently.
  • Ability to map processes and document SOP’s.
  • A strong contributor:
    • Able to analyze, interpret and solve problems.
    • Able to gather input from internal & external customers.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

 

 1111 Francois Lenoir, Lachine, QC, H8T 3P9, CA

Carrier Compliance Administrator

Day & Ross Inc.
Laval - 48.61km
  Administrative Jobs Full-time
The Carrier Compliance Administrator works in a fast paced environment to ensure the on-boarding and monitoring of outside carriers. The Administrator vets, onboards and updates ca...
Learn More
Nov 26th, 2024 at 17:22

Sales Advisor Full-time Job

Rana Framing Ltd.

Sales & Retail   Laval
Job Details

Does this speak to you? Would you like to put your passion to good use and join the residential sales team as a Sales Consultant ?  

 

Concretely, what do your days look like ? 

  • Deeply understand the motivations and needs of customers in order to help them as if they were one of your loved ones ; 

  • Use price grids to make detailed cost estimates and to propose personalized and realistic solutions according to the clients ' budget ; 

  • Select the best contractors for the project using our Perfect Match tool ; 

  • Follow up strategically with clients and entrepreneurs in addition to coordinating appointments ; 

  • Use CRM tools to plan and track customer sales cycle ; 

  • Analyze submissions in order to properly advise clients on the best offer with complete impartiality ; 

  • Develop your customer base on a regular basis and ensure loyalty; 

  • Recruit construction contractors and demonstrate to them the added value of a partnership with RénoAssistance . 

 

What do you need to become a Sales Consultant with us ? 

  • Have excellent verbal and written communication skills; 

  • Have 3 years of experience in a sales-related position; 

  • Have an advanced level of spoken English or perfect bilingualism in order to serve a wider clientele; 

  • Be able to quickly understand and analyze  customer needs ; 

  • Have the ability to work simultaneously with several software and IT tools (CRM, Outlook) while communicating effectively with customers ; 

  • Have a sense of organization , good time management and attention to detail; 

  • Be able to work independently and in a team ; 

  • Be results-oriented and aim to exceed objectives ; 

  • Having knowledge of construction, renovation, design or decoration is an asset, but complete training will be offered upon integration;

  • The ability to work both remotely and in our offices (Montreal, Charny and Laval): details about our hybrid work mode will be presented to you during the recruitment process. 

 

Benefits that make a real difference : 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000  health account ; 

  • A bonus system to highlight and reward your work ;  

  • A generous holiday policy ; 

  • 5 days of paid mobile leave upon your arrival at your post; 

  • Access to an employee and family assistance program ( EAP F ) ;  

  • A telemedicine service ; 

  • An annual allowance of $20,00 for your sports and cultural activities ; 

  • A day of paid leave during your move and for volunteering; 

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs . 

  • An annual base salary plus a performance-based commission plan . 

 

And we don't stop there, because we really care about you: 

  • A hybrid and flexible teleworking formula ; 

  • An integration process to quickly familiarize you with your work environment and our services; 

  • A work environment that prioritizes both your professional development and your personal growth ; 

  • A social club that ensures your daily life with us is pleasant and stimulating; 

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

Sales Advisor

Rana Framing Ltd.
Laval - 48.61km
  Sales & Retail Full-time
Does this speak to you? Would you like to put your passion to good use and join the residential sales team as a Sales Consultant ?     Concretely, what do your days look like ?  De...
Learn More
Nov 26th, 2024 at 14:34

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