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As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site.

How you'll succeed

• Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
• You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kingston-117 Bath Rd

Employment Type

Regular

Weekly Hours

37.5

Skills

Confidence, Digital Literacy, Influencing Others (Inactive), Outbound Calls

Why is this role important:
The Customer Service Representative works with our Supply Chain partners and our store retailers to ensure inquiries on store credits are investigated and resolved with a customer centric solution at the heart of what you do. Your role is to manage requests from our retailers and coordinate store returns to the appropriate distribution centre. If you enjoy helping people, having a direct impact on the success of our store network and are passionate about supply chain consider applying! 

What you'll do: 

• Respond to customer inquiries on store credits (shorts, overages, damages, returns, mispicks, etc.) 

• Support supply chain partners and stores through phone and email to understand, investigate and determine root causes of store claims 

• Build relationships with distribution centers, business units and store partners to complete credit investigations; process credits and communicate results to stores and impacted departments 

• Use SAP to receive and input credit data from stores, bringing to bear company policies to guide decisions 

• Generate daily and weekly summary reports for analysis 

• Apply policies and procedures to each claim while processing credit requests 

• Prioritize workload to deliver timely service on credit requests, returns and retail services. 

• Commitment to promoting a workplace of inclusiveness and belonging

What you bring: 

• Bilingual in French and English (written and verbal communication) 

• Previous experience within a Call Centre environment or comfort to learn 

• Experience working within a Distribution or Retail environment or comfort to learn 

• Experience with SAP, Manhattan WMS, JDA TMS & Microsoft Office applications or comfort learning how to use 

• Communication and customer service skills with a focus on putting the customer first using our CORE Values – Care, Ownership, Respect and Excellence 

• Detail oriented with time management skills and ability to work through change. 

• Ability to prioritize workload, work well independently and collaboratively with people to find solutions. 

• Potential opportunity to flexible work week including Saturday (6:30am – 2:30pm)

1 Presidents Choice Circle, Brampton, ON

Location: Kingston, ON, CA, K7M 3X9

Classification: ONA - OTT
Salary/Rate of pay: $39.07

Application deadline: 2024-10-02 

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Location: Brampton, ON, CA, L6T 5M1

Classification: BT OPSEU 200
Salary/Rate of pay: 23.01

Application deadline: 2024-09-27 

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

CLOSING DATE:  October 2, 2024

AREA OF RESPONSIBILITY:

Reporting to the Manager, Fleet, this role provides supervisory leadership to the Fleet Maintenance staff to ensure that maintenance products and services are provided to City user departments, enabling the functional and efficient use of fleet vehicles and equipment.

• Supervise Fleet Services maintenance staff which includes both salaried and unionized positions (mechanics, trades people and apprentices) and outside contractors. As functional supervisor, provide direction and guidance to the Mechanical Forepersons. Establish performance objectives, work assignments, and motivate staff through daily coaching, mentoring and guidance. Ensure a safe, functional and efficient work environment for staff. Accountable for adherence to City policies, legislative requirements and collective agreements. Provide consistent leadership with respect to practices, expectations and a positive working environment fostering development of all staff. Establishes appropriate policies and procedures for the section and ensures these are updated and changed as required to meet service plans and strategic goals. Fosters positive labour relations. Partners with internal and external stakeholders to develop solution based practices and procedures that enhance service delivery. Provides advice to the management on workforce planning, training needs, and compliance initiatives.
• Administer Fleet Services programs related to scheduling of seasonal maintenance, repairs and modifications, replacements and parts purchases. Implement changes to comply with new regulations and policies – both internal City changes and external from government regulators. Maintain fleet communication system (2 way radios).
• Financial accountabilities. Prepare and monitor the operating budget for own area, and contribute to the overall departmental budgeting process. Review parts purchased and sources of supply for the Stores section. Authorize all purchases and approve invoices for payment. Prepare requisitions for various products and services and review tenders or quotes to recommend purchase. Oversee semi-annual physical inventories in the Fleet Stores area.
• Continuous improvement. Respond to user requests for changes and modifications and recommend solutions for optimum asset management. Prepare reports and make recommendations regarding equipment efficiencies and conditions. Investigate best practices and take a proactive approach to ensure that City maintenance programs meet the demands of a changing work environment and provide the most cost-effective solutions. Develop and implement initiatives to improve processes, work environment and culture

 SELECTION CRITERIA:

• Post-secondary diploma or degree in Business Administration, Maintenance Management, Human Resources, Labour Relations or the equivalent experience and education.
• 3 to 5 years fleet experience, with 2 or more years supervisory experience, preferably in a unionized environment
• Strong leadership skills for managing staff
• Knowledgeable in applicable legislation, i.e. Occupational Health & Safety Act, Highway Traffic Act, Employment Standards Act etc.
• Ability to meet deadlines and to prioritize and coordinate work of staff
• Demonstrated interpersonal skills to provide staff direction and customer service
• Computer proficiency in Microsoft Office and PeopleSoft, or similar programs.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

Job Details:

UPS is currently looking for Part-time Warehouse Clerk at our Ottawa location, starting at $17.30/hr.

• Job Classifications: Part-time Warehouse Clerk

• Job Type: PT Permanent/Hourly

• Job Location:2281 Stevenage Drive, Ottawa ON

• Category: Warehouse Operations.

• * On-site parking is available

• Workdays: Monday – Fridays (5 Days/ Week)

• Scheduled Shift: 5 PM Start - 3-5 Hours/Shift ending around 10PM*

• Flexibility is required as you may need to start earlier or stay later at times

• Must be able to work a minimum of 25 hours per week.

Warehouse Clerks are responsible for performing checks on packages (check labels, packaging, and invoices). You must have top-notch customer service skills for this role, and must be able to lift 70lbs unassisted

Required Skills:

• Attention to detail

• Typing skills: at least 40 words per minute

• Must be able to lift up to 70lbs unassisted *this is a warehouse position

• Customer service skills

• Tracking, tracing, and scanning

• Problem resolution

• The environment is fast paced with temperatures changing daily inside of the warehouse

• Must wear good work shoes with non-slip rubber soles

• Must be flexible with start and finish times as they may vary

• Must be able to pass a 5-year extended background check

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

Benefits:

• Full training provided

• Weekly pay (every Friday)

• Extended health and dental benefits

• Group insurance and pension benefits

• Opportunities for advancement

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.

All candidates must successfully complete a 5-year criminal history and background check in order to qualify.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• The candidates should be able to handle repetitive tasks, perform bending, crouching, and kneeling
• The candidates should be able to stand for extended periods

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, and vacuum carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be able to make beds, change sheets, distribute clean towels and toiletries, and clean, disinfect, and polish kitchen and bathroom fixtures and appliances
• The candidates should be able to disinfect operating rooms, other areas, and elevators, pick up debris, and empty trash containers

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Container Associate Highlights:

• Unload containers to the specified configuration of cases per layer on the pallet as per the purchase order
• Lift boxes with a weight range of 1-50 pounds repetitively throughout the shift
• Segregate boxes by item number
• Interlock cases on pallets and secure with tape or shrink wrap
• Identify and report any quantity variances and any damages to the Receiver associate
• Various warehouse duties, as directed by the supervisor

Container Associate Requirements:

• Conduct operations in a manner which promotes safety and complies with Ontario Safety and Health Act (OSHA), and Workplace Hazardous Materials Information System (WHMIS) standards
• Capable of standing, walking, climbing stairs and repetitively lifting heavy objects throughout shift
• Comfortable in a noisy, fast-paced environment and in hot or cold weather conditions
• Strong attention to detail, self-motivated, and a team player
• Able to maintain a professional appearance and demeanor and follow directions

Container Associate Assets:

• Completion of High School;
• Experience in receiving
• Experience in a warehouse environment
• Class G2 or higher driver’s license

Container Associate Schedule:

Sunday to Thursday 6:00am to 2:30pm

*CLOSE DATE: This job will close to internal applications on Wednesday, September 25, 2024 at 11:59 pm*

Job Requisition:

JR124522

Giant Tiger Offers:

• Giant Tiger Store Discount

• Deferred profit sharing program

• Health and Dental Benefits

• 24/7 access to onsite gym;

• Full Service Cafeteria

Security Operator, Job Highlights:

• Execute approved LP programs/approaches.

• Maintain required service levels.

• Identify, communicate, and action security gaps.

Security Operator, Requirements:

• High school diploma.

• Minimum of two years’ experience working as a security operator and has a valid security guard license.

• Ability to speak and write clearly in English and French.

• Experience dealing with emergency situations.

Security Operator, Job Schedule:

Rotation of 12 hour shifts (7:00am-7:00pm Day). (THREE DAYS ON / 4 DAYS OFF THEN SWITCHES TO 4 DAYS ON AND THREE DAYS OFF)

Contract End Date:

2025-01-10

Job Requisition:

JR124492

Job Description:

• Department Overview 
  Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities. 
  Job Details  
  What You’ll Do 
  As the voice of TD, you’ll be passionate about understanding our customers. Whether you’re assisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.  
  As a valued member of our Contact Centre Team, you will:  

• Make people’s day:consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.  
• Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. 
• Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. 
• Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role.   
   
   
  Where You’ll Work 
  After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team. 
   
  Job Requirements  
  What You Need to Succeed  
  We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. 
• High School Diploma or equivalent  
• Bilingual (French & English) 
• Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)  
• Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. 
• Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). 
• Flexibility, resiliency, and a positive attitude when responding to challenging situations.  
• Passion to assist customers in resolving unspoken needs by offering consultative advice 
• Ability to work both independently and as part of a team.  
• Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. 
   
  Additional Information  
  We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.  
  Colleague Development  
  If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.  
  Training & Onboarding 
  We’re hosting in-person training and onboarding sessions at 7250 Mile-End for 10 weeks to ensure you’ve got everything you need to succeed in your new role.  
  InterviewProcess  
  We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. 
  National Occupation Classification (NOC) Code 
  14201 – Banking, insurance and other financial clerks (NOC)

We are looking for someone armed with a strong tool-kit to develop and maintain technical solutions that adhere to engineering and architectural design principles while meeting business requirements. You’ll also provide technical expertise with a focus on efficiency, reliability, scalability, and security includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards. Sitting in this position will help expand your knowledge, strengthen your expertise and introduce you to the inner workings of our business alongside a team of seasoned, diversely-skilled technology professionals. The ideal candidate is willing, and able to research, maintain, configure, administer, and provision data platforms, infrastructure, applications, and services across our platforms.

• Perform systems administration: monitor, configure, back-up, authenticate, tune, maintain, monitor applications, services, and systems.
• Identify issues, develop, and maintain processes that address and resolve them, (and be sure to communicate/alert stakeholders as needed).
• Apply and share technical expertise during incident management life cycle (e.g. analyzes reports and outages, perform impact assessments, facilitate stakeholder communication).
• Apply your deep technology expertise to ensure that all areas across the organization that touch various technologies have the necessary tools, processes, and documentation they need to operate effectively.
• Partner with Operations to automatically integrate with appropriate tools and processes as part of automated/self-serve application, platform, or infrastructure releases.
• Apply an in-depth understanding of relevant business needs and work with technology partners to identify and leverage synergies across the various areas.
• Design, implement and maintain an automated build and install/deploy process; develop and maintain build scripts of projects and/or products.
• Evaluate and recommend optimal technology solutions within business technology architecture; collect environment requirements for infrastructure implementation by analyzing the current system environment, using technical tools and utilities.
• Integrate technical solutions within the business environment, recognizing system interdependencies and reusability, and ensuring seamless delivery.
• Perform Release Engineering functions for either cloud or non-cloud services, products and platforms
• Ensure effective change management (using ServiceNow).
• Give specialized support (like research, installation, configuration, L3 support) and meets or exceeds established standards/service levels, while minimizing operational risk.
• Design, review, integrate infrastructure and application requirements (non-functional, security, integration, performance, quality, operations etc.).
• Build/deploy base infrastructure components (e.g. Azure capabilities including Virtual Machines, ASE, AKS, Blob storage, geo-replication, etc.) and application services for all environments. Help evolve the base infrastructure and operational environment, deploy new technologies in Azure and other cloud providers.
• Maintain base infrastructure components, work with vendors (Azure) to report problems, and receive fixes.
• Implement Continuous Planning, Development, Integration, Deployment, Testing, Delivery & Monitoring, and Feedback
• Use metrics to monitor environment performance, pinpoint ways to boost performance and resource utilization.
• Be aware of and follow necessary processes/standards, business technology architecture, risk and production capacity guidelines.
• Create and document disaster and business recovery plans and procedures.
• Gain knowledge of TD services, applications, infrastructure, analytical tools and techniques, industry trends.

Job Requirements

Looking for an individual with a strong engineering mindset, sense of ownership - strong organizational, follow-up and priority-setting skills to handle highly-complex and multi-faceted assignments and to work independently

• Undergraduate Degree or Technical Certificate
• 6-10 years relevant experience
• Appetite for contributing within a complex and critical environment
• Expert knowledge of specific domain or range of engineering frameworks, development, technology, tools, processes, and procedures, as well as organizational issues. Experience as a primary subject matter expert in multiple areas and a consultant on all aspects of technology and solutions
• Advanced and extensive knowledge of technical environment, standards, processes, procedures, operating systems, networks, design activities, best practices
• Strong experience working on Linux based and/or Windows infrastructure
• Experience deploying, managing and operating complex applications in a Cloud environment e.g. Azure
• Understanding of Python and/or Java or other modern programming languages and the ability to code for automation
• Understanding of critical concepts in CI, CD, CM and Agile principles
• Readiness and motivation (as senior or lead developer and valued subject matter expert) to address and resolve highly complex and multifaceted development-related issues, often independently.
• Excellent troubleshooting skills
• Experience in infrastructure, services and application monitoring and logging
• Configuring and managing big data technologies / databases and understanding of various approaches to data storage and indexing is an asset

Additional Information

Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
• Learn voraciously, stretch your thinking, share your knowledge and educate others.
• Communicate and collaborate with both technical and non-technical professionals.
• Cultivate winning relationships by building trust with business and technology partners.
• Share our commitment to productivity, effectiveness and operational efficiency.
• Embrace change and witness amazing things happen – from the inside.

#Li-Hybrid