All jobs within 400 km around Gaspé

As a Logistics Coordinator, you will ensure a positive customer experience in the movement of orders throughout North America, through carrier partners, including own assets, with a focus on claims-free, on-time service, protection and growth of revenue and margin, while meeting and striving to exceed service expectations.

How You’ll Help: 

• Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, and verify service requirements.
• Understand the wide array of capabilities and scheduled of designated carriers and make appropriate matches to customer requirements.
• Understand transportation and industry market conditions throughout North America; seasonal vs. non-seasonal and communicate with the entire team issues that could impact operations as a whole.
• Negotiate rates with carriers on daily basis for short term work and as well as longer term contractual work.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Strong understanding of the trucking industry and knowledge of customs bond, customs documentation for transborder movements.
• Maintain strong relationships, demonstrate consistent, positive energy with all internal and external stakeholders.
• Experience with flatbeds, vans, reefers, LTL, and Intermodal.
• Provide spot quotes on daily basis for short term and long term contractual work.
• Coordinate carrier bookings, following throughout the duration of the order, and communicating with the customer, both positive and negative occurences as required.
• Mitigate additional charges and assist with maintaining the accuracy of carrier information.
• Responsible for the timely, accurate and appropriate escalation of issues.
• Work with analysts, managers, and customers in order to quickly resolve issues in the most efficient manner.
• Other related duties as may be required.

Your Skills & Experience: 

• Post-secondary education, preferably in business, transportation, supply chain and logistics management is considered an asset. 
• A suitable combination of post-secondary education and transportation experience may be considered. 
• Professional Industry Certifications such as SCMP, CITT and CTB will be considered an asset. 
• Previous experience in transportation, freight brokerage and 3PL (third party logistics) is required. 
• Exceptional customer service and relationship management skills. 
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience. 
• Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word. 
• Experience with AS400 and Mercury Gate an asset. 
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly. 
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency. 
• Ability to work independently and to collaborate with others to meet customer expectations. 
• Ability to work flexible hours to meet customer needs both locally and internationally.   
• Strong English (written and spoken) required 
• Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset 
• Able to work with little supervision 

The Shunt Driver is responsible for ensuring proper, safe and timely handling of inbound and outbound trailers within the Terminal Yard. The successful candidate must ensure they maintain a clean work environment with a focus on proper handling techniques and safety. 

How You’ll Help: 

• Move trailers to and from the dock doors. 
• Park and organize equipment in the yard. 
• Conduct a yard check, which includes recording trailer numbers, refer settings, fuel level, trailer contents or seal numbers. 
• Conduct reefer check including unit number, reefer settings and fuel level.  
• Seal trailers and verify required. 
• Ensure yard is clean and operated in a safe manner. 
• Assist Line haul and P&D Drivers with locating, positioning and other equipment requirements. 
• Assist on Dock regularly. 
• Moving and handling large and cumbersome freight in a dock environment (50-75 lbs) 
• Operating a Forklift in congested areas. 
• Report any incidents of safety violation or security breaches. 
• Other related duties as may be required. 

Your Skills and Experience: 

• Previous Transportation or operational experience is preferred; at least 1-year experience driving a shunt truck is preferred.  
• Class 1 license preferred but not necessary with applicable experience. 
• Forklift Certification. 
• Ability to lift up to 75 lbs. 
• Self-motivated. 
• Safety-minded. 
• Communication skills – good. 
• Able to work deadlines in high transactional environment. 
• English, other languages considered an asset 
• Able to work with little supervision 

651 Frenette Ave, Moncton, NB, E1H 0B9, CA

Hourly rate: 24.95 - 26.25

Wage Progression in January and October

Overview of the Role

Reporting to the warehouse supervisor, this role is responsible for day-to-day warehouse duties.  These duties include shipping, receiving, housekeeping, completion of HACCP documentation, and other duties as required. 
 

You are best suited for the role if you have the following qualifications:

• Minimum Grade 12 Education.
• Applicant should be a forward thinker, possess a positive attitude and above average organization and people skills.
• You should have the ability to work under minimal supervision and be willing to work flexible hours as required by the position  - weekend work is required. 
• Candidate should have a valid driver’s license.

We support and care for our employees and their families by providing:
 

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

157 Roseberry Street, Campbellton, NB E3N 2G6, Canada  R482130

As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Overview

Overview

The Planner ensures timely and efficient movement of trucks and freight within a designated region to maximize efficiencies while minimizing empty miles and wait times. 

How You’ll Help

• Identify required loads two to three days out and organize for greatest efficiency
• Assign and line up loads and deliveries based on efficiency and information from Fleet Specialists
• Monitor scheduled runs to ensure they are on schedule and advise Fleet Specialists, Customer Service, and/or Planner in next region of any changes
• Promote driver friendly atmosphere on and off the road
• Investigate and address repeat late deliveries, load refusals, and non-compliance with SOPs
• Manage Brokers and driver time off, updating time away and time ready in the system
• Working closely with the safety team on driver training and safety related concerns as identified
• Manage / support compliance with random drug tests monthly
• Complete Broker pay sheets
• Work with brokers on statement issues, missed payments and related concerns.
• Work with drivers in regards to payment concerns or disputes on irregular duties such as working time or customer detention.
• Liaison between driver and/or broker with Safety, Compliance, Recruiting and operations departments as needed
• Other related duties as may be assigned.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education in logistics or business administration
• A suitable combination of education and experience may be considered 
• Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry
• Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs
• Strong customer service focus, relationship building skills
• Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced  deadline-driven setting
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to collaborate with others to meet customer expectations

The company also prioritizes diversity, inclusion, and empowerment through initiatives such as the "Women @ Day & Ross" program and a dedicated Diversity & Inclusion Council. This supportive, family-oriented culture has attracted multiple generations of employees to build meaningful and lasting careers.

Key Responsibilities

1.Strategic HR Leadership:

• Develop and execute an HR strategy aligned with Day & Ross’s business objectives, integrating human capital initiatives with organizational priorities.
• Act as a trusted advisor to the CEO and executive team, providing strategic business acumen to optimize the P&L through effective people strategies.
• Build and deliver people plans and programs to enhance revenue and profitability while navigating competitive markets and organizational growth.
• Champion organizational capability through targeted talent management, workforce planning, and skills development to meet current and future challenges.

2. Experience with Organizational Effectiveness Strategies to support business health.

• Implement leadership planning models and succession frameworks to identify and develop future leaders.
• Ability to lead and manage large-scale organizational changes, including restructuring and acquisitions, while ensuring cultural alignment.
• Establish and reinforce a high-performance culture of accountability, collaboration, and innovation.

3. Organizational Transformation and Change Management:

• Ability to lead and manage large-scale organizational changes, including restructuring and acquisitions, while ensuring cultural alignment.
• Drive cultural alignment and embed Day & Ross’s leadership principles across the organization.

4. Talent Management and Succession Planning:

• Lead proactive succession planning for critical senior roles to ensure business continuity.
• Design and implement talent development programs to grow leadership capabilities.
• Foster a compelling employee value proposition to attract, retain, and engage top talent.

5. Employee Engagement and Experience:

• Enhance employee experience and engagement initiatives to drive retention and an environment of empowerment.
• Champion diversity, equity, and inclusion (DEI) strategies to foster an inclusive workforce.

6. Operational HR Excellence:

• Ensure compliance with federal and state regulations across North American.
• Oversee HR operations, total rewards, and performance management frameworks.
• Address challenges in federally regulated environments with a comprehensive understanding of relevant regulations.

Key Skills and Experience

• Unionized Environment Expertise: Proven leadership experience in a unionized setting, including strategy development, bargaining, and continuity planning.
• Regulatory Knowledge: Familiarity with federally regulated environments and North American HR frameworks, including pensions, benefits, and compliance.
• Change Management: Demonstrated success in leading large-scale organizational design and change management initiatives.
• Strategic Vision and Execution: Ability to set and drive organizational visions impacting employee experience and business outcomes.
• Courageous Leadership: Willingness to advocate for diverse perspectives and challenge the status quo constructively.

Leadership Attributes

• Inspirational Leadership: Skilled at motivating individuals and teams to embrace change and achieve organizational goals.
• Decision-Making Excellence: Adept at solving complex problems and making data-informed decisions.
• Effective Communication: Strong ability to articulate ideas and strategies across diverse audiences.
• Relationship Builder: Builds trust and collaboration across stakeholders, fostering a culture of mutual respect and accountability.
• Curiosity and Resilience: Demonstrates composure under pressure and enjoys tackling challenges, with the resilience to handle feedback constructively and navigate difficult situations effectively.

Business Objectives Alignment

Aligned with Day & Ross’s F25 Strategic Priorities, the VP HR will:

• Drive initiatives that value people, execute with excellence, and grow profitably.
• Focus on employee well-being while embedding the company’s core values in all HR practices.
• Lead efforts to scale leadership behaviors and principles across the organization.
• Leverage HR analytics to anticipate workforce needs and deliver impactful solutions.

Join Day & Ross

Be part of a transformational journey at Day & Ross. As VP HR, you will shape the future of a dynamic, growth-oriented organization and make a lasting impact on its people, culture, and success. Apply now to lead with purpose and drive meaningful change.

02/21/2025

Address:

321 boulevard Lasalle

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!