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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Other trades certificate or diploma or equivalent experience
Experience: Candidates should have experience of 2 to less than 3 years
Area of specialization: Body components, doors and frame, frame straightening, front end components, interior components, metal cutting, paint spraying, underbody components, unibody machine, welding 
Own tools/equipment: Tools, steel-toed safety boots
Credentials: Motor Vehicle Body Repairer Trade Certification, Motor Vehicle Body Repairer Red Seal Endorsement, Auto Body Repairer Trade Certification
Security and safety: Driving record check (abstract)

Physical Requirements:

• The candidates should be comfortable working in dusty environments, able to work in noisy surroundings, and tolerant of various odors present in the work environment
• The candidates should be able to thrive in a fast-paced environment and be physically capable of handling demanding tasks
• The candidates should maintain attention to detail in their work and be comfortable with bending, crouching, and kneeling as required by the job

Other Requirements:

• • The candidates should demonstrate accuracy in their work and prioritize client satisfaction, maintaining a client-focused approach

• The candidates should exhibit dependability in fulfilling job responsibilities and display flexibility in adapting to changing circumstances
• The candidates should show initiative in taking on new tasks and challenges and exercise good judgment in decision-making
• The candidates should be reliable in meeting job expectations and be team players, capable of collaborating effectively with others

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• • The candidates should be able to demonstrate professionalism in customer service and review damage reports and estimates of repair costs to plan work to be performed
  • The candidates should be able to clean and maintain the workspace, instruct apprentices, and replace front-end components, body components, doors, frame, and underbody components
  • The candidates should be able to file, grind, and sand body surfaces to be repaired, mask and tape auto body surfaces in preparation for painting, and hammer out dents, buckles, and defects using blocks and hammers
  • The candidates should be able to remove damaged fenders, panels, and grills and bolt or weld replacement parts into place, apply primers and repaint surfaces, and repair or replace interior components
  • The candidates should be able to repair or replace damaged windows, windshields, and sunroofs, inspect repaired vehicles, and test drive vehicles for proper handling

• The candidates should be able to mix paint, blend, and match colors, operate soldering equipment or use plastic filler to fill holes, dents, and seams, and straighten bent frames using frame and underbody pulling and anchoring equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

In person
164 BLOOR ST E ,
OSHAWA, ON
L1H 3M4
Between 09:00 a.m. and 05:00 p.m

By phone
905-579-5980 Between 09:00 a.m. and 05:00 p.m

By fax
905-579-5981

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to schedule and confirm appointments, answer telephone calls, and relay messages
• The candidates should be able to answer electronic inquiries, order office supplies, and maintain inventory
• The candidates should be able to type and proofread correspondence, forms, and other documents

Benefits:

• The candidates will get free parking area, on-site amenities, and team building opportunities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, References attesting experience, copy of portfolio or relevant work examples, highest level of education, and name of institution where it was completed, copy of latest school transcript) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Requirements:

Languages: Candidates must have knowledge of more than one language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need experience of 1 to less than 7 months

Physical Requirements:

• The candidate should be able to pay attention to detail
• The candidate should be able to work under pressure
• The candidate should be able to work in fast-paced environment
• The candidate should be able to maintain tight deadlines
• The candidate should be able to handle heavy loads
• The candidate should be a combination of sitting, standing, walking
• The candidate should be able to walk
• The candidate should be able to stand for extended periods

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be someone who can be relied on
• The candidate should be a team player
• The candidate should have accuracy
• The candidate should have an excellent oral communication
• The candidate should have an effective interpersonal skills
• The candidate should be able to work in a flexible environment
• The candidate should be able to work in an organized way
• The candidate should be able to supervise 3-4 people

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
[email protected]

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience
• Strong written and verbal communication skills
• Strong working knowledge of Microsoft Office Suite
• Proven client service skills
• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC
• Post-secondary education in Commerce or Business Administration

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Communication, Customer Experience (CX), Customer Relationship Management (CRM), Organizing, Teamwork

You will join an agile squad that builds in-house applications and integrates vendor products for our Axiom US Regulatory Reporting business in Finance IT. You will be leading the squad to collaborate with business partners to create scalable technology solutions powering growth, improving client experience, and making our client facing and support teams more efficient.  We value positive attitude, willingness to learn, open communication, teamwork and commitment to clean, secure and well-tested code.

What will you do?

• Hands-on application design, coding, and deployment
• Manage 3 to 4 development resources
• Liaison with business partners to delivery solution based on clients’ needs
• Provide technical influence by sharing deep knowledge and experience
• Maintain code quality and best practices across the stack
• Support and maintain the team application suites on various technical infrastructures and architectures.
• Ensure system availability and lead the planning of disaster recovery & help increase adoption of emerging technology within area of expertise

What do you need to succeed?

Must have:

• 7+ years of experience combined in Oracle, SQL or Unix scripting and architecture design principles
• 3+ years of development experience of AXIOM (Data sources, Data models, Modify models, Aggregations, Portfolios, Free-form Reports and Tabular Reports).
• Participating in design of strategic regulatory data acquisition processes;
• Participating in the impact assessment and estimation of functional requirements;
• Experience with various DevOps pipeline and cloud tools such as Jenkins, Kubernetes, HashiCorp Vault, Apigee, GitHub, JIRA, Confluence, Nexus IQ, SonarQube, UCD, Artifactory, etc.

Bilingualism (English and French) required, as you will regularly do business with partners across Canada

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options

#LI-Hybrid

#LI-POST

#TECHPJ

Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs

The world of inside sales is changing. Digital technology and online meetings have shifted the way we conduct business in terms of accessing information, accessing our clients and accessing results. However, building and developing new relationships still requires the fundamental art of conversation.

What you will be doing

The Inside Sales Representative (ISR) works closely with the Wholesaler to generate sales and develop new business along with servicing and managing existing clients about Dynamic products. As a vital member of the sales team, the ISR must be exceedingly knowledgeable in company and competitor products and policies, industry changes, market conditions, and client business practices. The ISR uses daily phone contact, rather than face to face meetings, to build relationships and increase sales.  The ISR must also work closely with the SA, including them in the work of the team. 

Is this role right for you? In this role you will:

• Supports the Wholesaler by promptly following up on meetings, road shows, events and web casts;
• Initiates phone contact with clients to begin or expand on existing relationships (20 activity points or calls a day);
• Keeps an archive of all the relevant information pertaining to the products, policies, procedures and rules for dissemination to the clients;
• Ensure regional events and road shows are well attended by using outbound call campaigns;
• Occasionally, some representatives will travel and attend their own individual meetings. Will be required to attend meetings with the wholesaler at least once a month;
• Collaborate with the SA to determine priorities and tasks to be completed;
• Make daily Purchase and Redemption calls to clients in order to identify trends, prospects and first time tickets;
• Create broadcast emails with pertinent marketing and product information to advisors via ODD filters and share with the sales department;
• Data Mine using the Diagnostic Selling Process & Populate the CRM system (OOD) with all the information retrieved during phone calls and surveys;
• Participate in national, regional, departmental and project group meetings, sharing feedback and information;
• Assist wholesaler in the segmentation of the client base to define the service levels and to ensure sales from various distribution channels and firms (250-400);
• Act as a liaison with the Product Manager in order to set up Manager meetings, conferences calls and web casts;
• Escalate client issues to appropriate department and your wholesaler; and
• Involved in special projects as required
• Assist wholesaler in developing a strategic business plan for the year and review it quarterly with the team to increase sales from advisors in our territory;

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

• Minimum Bachelors degree in a field such as Commerce, Finance, Business Administration;
• CSC or IFIC certification;
• CFP or CIM;
• Minimum 5+ years of sales experience; and
• Minimum 5+ years of management experience and managing a territory

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Bachelor’s degree or equivalent experience
Experience: Candidates should have experience of 3 to less than 3 years

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get dental plan, vision care benefits, and bonus

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 7 months
Equipment and machinery experience: Conventional oven, Deep fryer, Electronic cash register, Food dispensers, and Grill

Physical Requirements:

• The candidates should thrive in a fast-paced environment and be willing to perform repetitive tasks.
• The candidates should be able to handle weights up to 13.5 kg (30 lbs)

Candidate Status:

• • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position

• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to bring clean dishes, flatware, and other items to serving areas, set tables, and carry and replace linen
• The candidates should be able to clean and sanitize items such as dishwasher mats, carts, and waste disposal units, clear and clean tables, trays, and chairs, and load buspans and trays
• The candidates should be able to operate dishwashers to wash dishes, glassware, and flatware, place dishes in the storage area, and replenish condiments and other supplies at tables and serving areas
• The candidates should be able to sanitize and wash dishes and other items by hand, scour pots and pans, and keep records of the quantities of food used
• The candidates should be able to package take-out food, portion and wrap foods, and prepare, heat, and finish simple food items
• The candidates should be able to serve customers at counters or buffet tables, stock refrigerators and salad bars, and take customers’ orders
• The candidates should be able to use manual and electrical appliances to clean, peel, slice, and trim foodstuffs, clean and sanitize the kitchen including work surfaces, cupboards, storage areas, appliances, and equipment, and handle and store cleaning products
• The candidates should be able to receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas, remove kitchen garbage and trash, and sharpen kitchen knives
• The candidates should be able to sweep, mop, wash, and polish floors, and wash, peel, and cut vegetables and fruit

Benefits:

• The candidates will get bonus, free parking available, and parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Copy of portfolio or relevant work examples) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Summary

Provides confidential administrative support to the District Vice President.  Responsible to provide various administrative support functions for the department, prioritizing the workload to ensure the group’s objectives and deadlines are met.  Supports these individuals with various projects and day to day workload functions. 

Responsabilities

• Answers and screens telephone calls.  Responsible for arranging Conference calls and Videoconferencing using Scotia preferred vendors.
• Arranges and coordinates travel (utilizing on-line system Egencia); schedules and follows up on reservations and itineraries. 
• Organizes and maintains administrative files, correspondence and other records.
• Coordinates DVP schedules and makes appointments as requested.
• Makes copies of correspondence or other printed materials as required.
• Coordinates meetings including room bookings and requesting technical, audio-visual support, catering, as required).
• Assists with maintenance of client-related databases (using both Excel and Salesforce).
• Establishes sound business relationships by providing courteous and efficient assistance to internal and external clients.
• Assists where possible with company research via the Internet, Library and other on-line services.  Also may be required to contact companies directly to update contact information.
• Acts as an alternate resource/backup for the other Administrative Assistants in the area during lunch hours, illness and other absences.
• Shares in Admin Team responsibilities that support the teams and the Department as a whole (i.e, managing off-site storage records, office supplies, and any ad hoc requests by the Department Administrator).

Requirements

• Minimum High School Diploma (Grade 12).
•  Prefer 2 years’ experience in an administrative role however not essential. 
• A general knowledge of the financial services industry and the ability to learn quickly are definite assets.
• Strong technical skills and knowledge of MS Office 2010 including:
• Word  – used extensively;
• Excel  – used extensively for expenses and databases (level varies based on group);
• PowerPoint  – used occasionally to provide assistance with print jobs and minor edits;
• Excellent organizational and coordination skills.
• Event Planning
• Ability to prioritize multi-person workloads to ensure assignments are completed accurately and meet given deadlines.
• Sound problem-solving skills.
• Demonstrated verbal and written communication skills, with the ability to communicate effectively within all levels of the organization. 
• Ability to quickly comprehend instructions.
• Ability to work in a fast-paced, at times stressful environment.
• Excellent time management skills to handle sensitive materials and the pressure of last minute deadlines.
• Willing to take ownership of tasks and responsibility for their completion.
• High tolerance for, and adaptable to change.  Flexibility is required.
• Ability to work overtime as required, often with short notice (sporadic).

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.