All jobs within 50 km around Kanata

JOB SUMMARY

You are the first point of contact for all inquiries relating to Human Resources and Payroll, Pensions, and Benefits for City of Ottawa employees. Your responsibilities include using a broad base of knowledge and strong communication skills to provide effective front-line support, guidance, and expertise to employees on related policies, procedures, and practices. You efficiently handle a variety of inquiries, transactions, and issues relating to HR, Payroll, Pensions, and Benefits programs and processes.

Your role involves interpreting and applying HR, payroll, pension, and benefit policies accurately, while exercising good judgment and discretion in your interactions. You also provide support, troubleshooting and problem resolution to users of self-service tools.

Additionally, you are responsible for maintaining the integrity of data in various secure systems, such as the OMERS Pension Plan's site and insurance carrier's site, Canada Life, as well as updating and auditing master data in SAP, in response to employee and manager requests.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business or related field

Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Customer service principles
• The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
• Working knowledge of Payroll and HR policies, processes and procedures
• Microsoft Office Suite and other corporate standard software as required
• Intermediate knowledge of SAP
• Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Demonstrated knowledge of SAP operation with a HR/Payroll services environment
• Apply collective agreements provisions as they relate to employee transactions
• Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
• Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
• Communication skills with all levels of employees, management and the general public
• Work independently and within a team to develop innovative solutions
• Communicate effectively on complex issues
• Superior client service skills including patient and tactful with clients and other staff
• Highly organized/reliable and flexible
• Integrity, tact, discretion and good judgment in maintaining confidential information
• Takes initiative
• Creative/innovative
• Thorough
• Team player
• Resourceful
• Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

JOB SUMMARY

Human Resources Services creates and implements human resources strategies and programs that are aligned and integrated with business strategies to facilitate the attraction, development, deployment and retention of a diverse, knowledgeable and engaged workforce. With a focus on talent recruitment and management, Human Resources is the centre of expertise providing a one-stop shop for the City’s Human Resource needs. 

You are accountable for providing vision, leadership and strategic planning to the Service, and for planning, organizing, directing, controlling, evaluating and improving the development and delivery of its priorities, services, programs and operations.

Services and programs include: 

• Recruitment, Talent Management and Retention 
• Learning and Development
• Compensation, Organizational Design and Job Evaluation
• Workforce Planning
• Employee Wellness and Benefits
• Occupational Health and Safety
• Workplace Violence and Harassment

You are also accountable for managing the Service’s human and financial resources.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Human Resources, Employee Relations, Business Administration, Public Administration or other related field

Minimum of 10 years of related experience in strategic human resources management in a unionized environment, including a minimum of 5 years managing human resources, external contract resources, operating and capital budgets in a complex public organization or private sector corporation 

Certified Human Resources Professional (CHRP) designation is desirable
 

KNOWLEDGE

• Principles, practices, procedures, techniques, laws and regulations pertaining to the Service’s functions, programs, services and operations (recruitment and selection, job evaluation, compensation and benefits administration, employee recognition, talent management, diversity and inclusion, workforce planning, HR data analytics, employee health, wellness and safety, leadership and employee development and training)
• Organizational design and change management models, practices and techniques
• The City of Ottawa, its operations and corporate governance structure
• Relevant City codes, policies and procedures 
• Public private partnerships and other alternate service delivery models
• Principles and methods of economic, financial, social and political risk analysis
• Principles and practices of public policy and business administration 
• The City of Ottawa’s current social, political, business and economic climates
• Project management principles and practices
• Human resource management practices in a unionized work environment
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City’s culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies. 

JOB SUMMARY

Road Safety & Traffic Investigations is responsible for coordinating and directing traffic investigations, collecting, analyzing and processing traffic field data, and developing procedures to enhance safety for drivers and pedestrians through the continuous review of evolving traffic and collision patterns and the timely revision of speed limits and upgraded traffic control devices. The unit manages the implementation, monitoring, assessment, refinement and development of installation criteria for traffic control devices and safety initiatives such as the Community Safety Zone Program and Adult Crossing Guard Program to maximize their effectiveness, and is responsible for the investigation of fatal collisions to determine the role of the road and its infrastructure in the cause or severity of those collisions.

You carry out investigations of complaints and requests concerning traffic safety, congestion, parking and vehicular conflict problems.  You conduct traffic field investigations and collect, summarize and verify pertinent traffic data by conducting appropriate traffic surveys (speed and delay surveys, traffic volume counts, visibility sight distance surveys, parking usage surveys and other specialized observance surveys as required).  You also prepare sketches, take photographs and field measurements of problem locations, interview complainants and other involved parties for additional information, and submit completed traffic assessment assignments to a Traffic Assessment Specialist for review and approval.

EDUCATION AND EXPERIENCE

Completion of 2 year technical diploma in Civil Engineering Technology or other engineering related course

Minimum of 3 years of experience in traffic investigations, traffic operations and transportation engineering or an equivalent transportation related field.

KNOWLEDGE

• Data collection and research techniques
• Knowledge of computer operations and applications including Word, Excel, Access, PowerPoint, Outlook
• Fundamentals of traffic engineering
• Ontario Highway Traffic Act and Traffic Manuals, city’s Traffic and Parking By-law
• Departmental policies and procedures
• Road network throughout the City of Ottawa.

COMPETENCIES, SKILLS AND ABILITIES

• Ability to research data and summarize findings in an organized, clear and concise manner
• Conduct traffic investigations and prepare/craft draft e-mails and work assignments
• Write legibly, prepare documentation, information and scaled drawings accurately, and within short time frames
• Ability to make decisions/recommendations based on standard policy with reference to supervisor
• Ability to interview complainants to extract necessary information
• Ability to work and contribute in a team environment
• Operate field equipment TDC-8, sight distance targets, cameras, radar speed gun, stop watch, etc.
• Utilize a computer to process, retrieve, tabulate data and convey data
• Ability to read and interpret engineering drawings
• Work individually and follow instructions with minimum supervision
• Excellent interpersonal and customer service skills
• Physically capable of travel to sites and work outdoors
• Work overtime, including occasional weekends, as required
   

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.  

You are responsible for  the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Fixing Long-Term Care Act, 2021 and Food Premises Act.

EDUCATION AND EXPERIENCE

Completion of 1 year Food Service Worker program or enrolled and attending a Food Service Worker program at a College of Applied Arts and Technology with completion expected within the year.

Minimum of 6 months of experience in institution health care food service

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Fixing Long-Term Care Act, 2021, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
• WHMIS guidelines
• Hazardous Analysis Critical Control Point guidelines (HACCP)
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Take direction, learn procedures, and perform routine duties
• Work under deadline pressures
• Alert, dependable, reliable and tactful
• Able to work under pressure
• Self-motivated
• Respects resident’s rights and privacy
• Work effectively with others
• Organize work
• Lift safely and use aides where possible
• Ability to lift up to 30 lbs
• Ability to stand for prolonged periods of time
• Ability to push/pull over 30 lbs
• Work varying shifts (including: early, late and weekend shifts)
• Good personal hygiene

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.

EDUCATION AND EXPERIENCE

Completion of Grade 10 

Six months of experience in institutional cleaning

KNOWLEDGE

• Disinfection procedures
• Stripping and refinishing of floors
• Preservation of surfaces
• Shampooing of carpets and upholstery
• The use of housekeeping equipment
• Employee health and safety/WHMIS
• Good understanding of safe body mechanics for lifting and bending
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Work under pressure
• Operate auto scrubber, floor buffer and carpet extractor
• Understand and follow directions
• Identify and report hazards in the workplace
• Organize and prioritize work assignments
• Dependable, reliable and professional
• Flexibility with changes in work assignments
• Work within a team environment
• Cooperative, respectful and courteous with residents, visitors and co-workers
• Physical and mental ability to perform assigned routines
• Ability to either fully squat or kneel
• Ability to stand and walk for prolonged periods
• Capable of lifting and carrying 35 lbs
• Good personal hygiene practices

JOB SUMMARY

The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities.

You are responsible to perform the surveillance necessary to prevent accidents by administering policies, procedures, rules and regulations governing the conduct of patrons using the pool and perform rescues and first aid necessary for the preservation of life in a team setting.

EDUCATION AND EXPERIENCE

Completion of Grade 10

Minimum age requirement is 15 years of age

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• City of Ottawa and Recreation, Cultural and Facility Services departmental policies, guidelines and directives
• City of Ottawa emergency response procedures 
   

COMPETENCIES, SKILLS AND ABILITIES

• Able to handle the stress of an emergency situation
• Excellent public relations skills 
• Strong interpersonal skills
• Works well in a team environment
• Reliable

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Bus & Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa. 

You operate City of Ottawa wheelchair-accessible lift-equipped passenger vans to support a safe, reliable and quality specialized transit service for customers who cannot use regular transit service due to disability. You ensure the safety, comfort and wellness of passengers, whether boarding, on-board, or exiting the van. 
 

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 5 years of driving experience in high-density traffic

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Familiarity with the geography of the City of Ottawa and destinations around the area  
• Knowledge of portable communications technologies, such as 2-way radio
• Disability awareness and sensitivity
• Knowledge of customer assistance procedures, van lifts, wheelchair securement equipment
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

Desirable Qualifications:

• Knowledge of GPS and MDT in use in transportation systems.
• Knowledge of different types of mobility aides.
   

COMPETENCIES, SKILLS AND ABILITIES

• Able to work with minimum direct supervision and in a team environment
• Able to adapt/react to changes in operating conditions/environment
• Able to operate in a highly diverse cultural community
• Attentive to detail and able to adhere to specific detailed procedures
• Able to drive safely and defensively
• Persuasive, courteous and tactful, with excellent interpersonal and oral communication skills
• Possess good written communication skills
• Able to multi-task, solve problems and make decisions
• Able to use corporate communications technologies
• Able to project a positive and professional image
• Able to exercise initiative and sound judgement
• Flexible 
• Able to remain calm in stressful situations
• Working in all weather/road conditions, climbing steps, bending/kneeling, reaching lifting and pulling
• Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement

JOB SUMMARY

The Wastewater Collection Branch is responsible for the operation and maintenance of the City’s Wastewater Collection infrastructure and systems including communal wastewater treatment facilities and wastewater system, and oversees the Sewer Use Program.    

You are responsible for performing or assisting with inspections, maintenance and general repairs of the City’s sanitary, combined and storm sewer system structures (e.g. access/maintenance chambers, catch basins, inlet/outlet grills, regulators, manhole covers) that don’t require excavation. 

Work activities are divided into the following groups and staff rotate through them on a regular basis: in-sewer inspection, in-house repairs, surveys, routine cleaning, special cleaning, service truck and inspection of contractor construction/major repairs.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 15 months of experience in sewer maintenance or a similar construction or maintenance field 

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Understanding of sanitary, combined and storm sewer systems and related structures Unit instructions, Standard Operating Procedures, manuals and processes
• Applicable City, ESD and Branch policies, standards, guidelines and processes
• Construction standards and methods for the installation and repair of   collection systems components
• Preventive maintenance activities for the sanitary, combined and storm sewer system
• Sewer Use By-law 
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Safely operate the various equipment and hydraulic/power/hand tools required for the job
• Work well independently and as part of a team
• Writing skills to complete required work documentation
• Good verbal communication skills
• Ability to use a personal and/or handheld computer and software such as MS Outlook, MS Word, ArcGIS, geoOttawa
• Read and understand drawings or sketches 
• Punctual and dependable
• Good attendance record
• Physical ability to perform the duties of the job
• Willing to work on-call and overtime, as required