3289 Jobs Found

Senior Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

 

The Role

 

GBME is searching for Java Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. The role focuses mainly on backend development using Java / Spring Boot / RESTful API with potential opportunities for front end development. (Approx. 70/30 split)

 

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME. 

 

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

 

Is this role right for you? In this role you will:

 

  • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
  • Partner with Architecture on the design and integration
  • Deliver and enhance new and current solutions and applications
  • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
  • Design, deliver and implement a database schema
  • Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
  • Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code
  • Support the solution in production (as needed)
  • Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
  • Effectively communicate with technical and non-technical audiences
  • Able to work with and refactor legacy code (as needed).
  • Coach and train end users (as needed). 
  • Participate and run SCRUM Meetings (as needed).

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • 4+ years of recent experience in backend development (Specifically Java / SpringBoot )
  • 4+ years of recent experience in Microservices and API development in an enterprise environment
  • Working experience of database and SQL (e.g., Postgres, MSSQL, Oracle)
  • Working experience with Shell scripting in Unix/Linux environments
  • Working experience in an Agile environment, with experience and understanding of Test-Driven Development methodology
  • Bachelor’s degree in computer science, Engineering or relevant experience.
  • Capital Markets experience (Understanding of Front, Middle and Back office operations)
  • Experience with Messaging Frameworks; IBM MQ/ Kafka/ Redis
  • Experience working with real-time, high availability and low latency systems 
  • Experience in Java multi-threaded applications

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Remote-friendly work environment will provide you with the flexibility to perform at your best. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

#ScotiaTechnology

#LI-Hybrid

#CapitalMarketsTech

Senior Software Engineer

Scotiabank
Toronto - 498.01km
  IT & Telecoms Full-time
Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets busines...
Learn More
Feb 7th, 2025 at 14:37

Private Banker Full-time Job

Scotiabank

Banking   Toronto
Job Details

The Private Banker possesses strong knowledge of customized commercial lending, risk management, financial products and services, wealth management and retail lending. The incumbent has comprehensive experience and product knowledge to deliver service and customized lending solutions consistent with high net worth client needs.

 

This position focuses on generating new clients and the cross-sell, up-sell, and retention of existing high value Wealth Management clients. Responsible for identifying high net worth prospects with complex lending needs in target markets, developing acquisition strategies, growing relationships, maintaining a sustainable prospect sales pipeline, conducting sales calls and qualification of opportunities based on customer information and due diligence.

 

The incumbent manages approximately 150 high net worth households. The role is a key business development position with elevated new business objectives for lending, fees, deposits and referrals to business line partners.

 

 

Is this role right for you? In this role you will:

 

1.Lead Portfolio Management and Risk Mitigation by:

 

  • Working directly with Retail credit adjudication (ACE) or with Wealth Credit Solutions for customized credit, negotiate standard Bank terms, conditions, structuring fees, interest rates and documentation.
  • Providing relationship banking and the highest quality of administrative support to a portfolio of complex, high net worth clients
  • Using knowledge of Scotiabank's diverse products and services to anticipate client needs and proactively deliver solutions through referrals to other Bank partners.
  • Managing client relationships to ensure that credit facilities and accounts are operating satisfactorily.
  • Proactively identifying and mitigating problem loans, including bringing potential problems under correspondence as soon as identified.
  • Acting as the client's Primary Relationship Manager (PRM) by utilizing the Financial Planning process to develop an in-depth understand of the client's needs, and maintaining SPCG service standards regarding proactive contact, and maintaining the client contact database.
  • Serving as a conduit for referrals to the SPCG Team of Experts, and developing multiple service client relationships based on formalized client strategies.
  • Acting as a key member of the Centre's Team of Experts, proactively identify and implement strategies to address client needs

 

2.Drive business development, maintaining a strong market profile with assigned partners and business channels:

 

  • Actively marketing customized Private Banking credit solutions (Total Wealth Credit Solution), to support wealth creation or diversification strategies, insurance solutions, currency and interest rate risk management.
  • Developing and executing new business strategies to attract and retain high net worth clients. Develop client management plans and make referrals that result in deeper client relationships.
  • Develop an in-depth understanding of client needs and proactively make referrals to: Private Investment, Counsel, Scotiatrust, ScotiaMcLeod, Hollis Wealth, Commercial and Retail Bank.
  • Identifying prospects and referrals from internal and external networks/ COI's
  • Maintaining a strong prospect sales pipeline, conducting sales calls and qualification of opportunities based on effective due diligence.
  • Engaging and informing client management partners as to changes in client information and priorities.

 

3.Maintain Operational Effectiveness by:

 

  • Ensuring daily and periodic management controls are in place and effective
  • Monitoring non-interest expenses against planned budgets, ensuring that the Manager, Client Services has appropriate and reasonable explanations for variances
  • Providing direction, guidance and support to the Manager, Client Services as required, through coaching and periodic participation in Service Meetings and Skill Buildings sessions
  • Reviewing and resolving client concerns and issues and ensure that the Bank's Customer Complaint Resolution Process is in place and effective.
  • Ensuring strict adherence to Bank security procedures, including assigned authorities and limits
  • Ensuring compliance with regulatory requirements and guidelines, including Privacy, Anti-Money Laundering/Anti-Terrorist Financing, FCAC, Know Your Customer, CDIC, Occupational Health & Safety
  • Reporting fraudulent activities, unusual occurrences, issues, deficiencies, or trends as applicable

 

4.Manage Credit Risk management by:

 

  • Fulfilling all retail credit requests through retail adjudication processes or working with the Wealth Credit Solutions team to develop commercial/customized credit proposals
  • Ensuring credit facilities operate within authorized terms and conditions
  • Ensuring the Bank's exposure is protected by way of adequate security requirements (if required) and appropriate credit conditions, resolving any issues that may arise. When applicable, escalate concerns to the Team Lead
  • Developing sound commercial underwriting skills
  • Ensuring security documentation is accurately prepared, complete, registered and renewed as required

 

5.Contribute to the effective functioning of the Private Banking and Centre team by:

 

  • Participating actively in team learning development activities and team performance achievements
  • Building effective working relationships across the team and with various business line and corporate function contacts
  • Maintaining a high level of customer service
  • Facilitating a culture of open and honest communication
  • Actively participating and contributing to touch bases and team meetings
  • Encouraging the generation of new ideas and approaches
  • Actively share knowledge and experience to enhance the development of all team members
  • Developing and executing a meaningful employee development plan

 

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

 

  • Minimum 5 years of commercial lending experience and 10 years banking experience
  • Established network of High Net Worth clients in the Canadian Banking industry
  • The incumbent must have at 3 to 5 years of Managerial Commercial and/or Retail Banking experience, dealing with high net worth clients and sophisticated financing requirements.
  • Must be an experienced banker with exceptional interpersonal, leadership and business development skills
  • University degree (BComm, MBA , CFA), in addition to industry courses (eg. CSC, PFP, CFP)

 

Location(s):  Canada : Ontario : Toronto

Private Banker

Scotiabank
Toronto - 498.01km
  Banking Full-time
The Private Banker possesses strong knowledge of customized commercial lending, risk management, financial products and services, wealth management and retail lending. The incumben...
Learn More
Feb 7th, 2025 at 14:25

ScotiaMcLeod Branch Administrator - Toronto Plaza Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations and administrative efficiencies. 
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

  • Foster and develop a strong and positive team environment, driving employee empowerment, innovation and a high degree of engagement
  • Effectively manage all administrative areas of branch operations
  • Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch.
  • Oversee all transactional banking functions
  • Consistently demonstrate high levels of internal and external client service,
  • Adhere to compliance and audit requirements and maintenance of branch profitability.

 

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

  • Experience in the securities industry
  • Experience managing a large team
  • Already duly registered as a Registered Representative (RR) with CIRO
  • Successful completion of Wealth Management Essentials (WME)
  • Excellent verbal and written communication skills 
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills


WHATS IN IT FOR YOU

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

 

Location(s):  Canada : Ontario : Toronto 

ScotiaMcLeod Branch Administrator - Toronto Plaza

Scotiabank
Toronto - 498.01km
  Administrative Jobs Full-time
As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations...
Learn More
Feb 7th, 2025 at 14:21

Senior Customer Experience Associate (Canada) Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 


Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
Nurturing rich, long-standing relationships 
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:


Build strong customer relationships and deliver excellent customer service 
Uncover and solve customers’ needs 
Explain complicated concepts simply 
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 


Have strong customer service skills 
Are willing to assist in a professional, friendly and efficient manner 
Are available to work a flexible schedule 
Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
Previous banking experience is a strong asset 


What’s in it for you?


The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
A rewarding career path with diverse opportunities for professional development 
An organization committed to making a difference in our communities– for you and our customers 
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele.

Senior Customer Experience Associate (Canada)

Scotiabank
Montréal - 10.26km
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Feb 7th, 2025 at 14:18

Operator, heavy construction-equipment Full-time Job

Bry Ron Contracting Limited

Construction Jobs   Ajax
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Outdoors

Work setting

  • Sewers and water mains

Level of expertise

  • Maintenance and repair

Responsibilities

Tasks

  • Operate heavy equipment
  • Secure special attachments to equipment
  • Operate two-way radios and other communication equipment

Experience and specialization

Type of heavy equipment operated

  • Backhoe excavator, loader
  • John Deere controls
  • Bulldozer, large or small
  • Loader
  • Bobcats

Area of work experience

  • Demolition
  • Excavation
  • Fine grading and finishing
  • Rough grading

Additional information

Security and safety

  • Driving record check (abstract)

Transportation/travel information

  • Own transportation
  • Valid driver's licence

Work conditions and physical capabilities

  • Physically demanding
  • Attention to detail

Own tools/equipment

  • Steel-toed safety boots

Benefits

Health benefits

  • Dental plan

Financial benefits

  • Group insurance benefits

 

How to apply

By email

[email protected]

In person

270 Monarch Ave suite 1Ajax, ONL1S 2G6Between 10:00 a.m. and 04:00 p.m.

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

Operator, heavy construction-equipment

Bry Ron Contracting Limited
Ajax - 462.67km
  Construction Jobs Full-time
  30  -  37
Overview Languages English Education No degree, certificate or diploma Experience 2 years to less than 3 years On site  Work must be completed at the physical location. There is no...
Learn More
Feb 7th, 2025 at 14:11

Customer Service Representaive Full-time Job

BMO Canada

Customer Service   Vaughan
Job Details

Application Deadline:

02/19/2025

Address:

3737 Major Mackenzie Drive

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representaive

BMO Canada
Vaughan - 497.04km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 02/19/2025 Address: 3737 Major Mackenzie Drive     Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice...
Learn More
Feb 6th, 2025 at 13:55

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Toronto
Job Details

Application Deadline:

02/19/2025

Address:

57-59 Provost Dr Unit B Bldg E

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Toronto - 498.01km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 02/19/2025 Address: 57-59 Provost Dr Unit B Bldg E   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advic...
Learn More
Feb 6th, 2025 at 13:50

Personal Banker Full-time Job

BMO Canada

Banking   Toronto
Job Details

Application Deadline:

02/22/2025

Address:

2450 Sheppard Ave E, Unit 119

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

 

  • Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
  • Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
  • Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
  • Supports customer transactions needs based on customer traffic.
  • Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
  • Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
  • Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
  • Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Escalates complex or unresolved customer situations to managers as required.
  • Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Registration to sell investment products completed - as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.
  • Working knowledge of retail investments and lending products.
  • Experience in financial services is an asset.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
  • Passionate commitment to helping our customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Salary:

$37,500.00 - $69,500.00

Personal Banker

BMO Canada
Toronto - 498.01km
  Banking Full-time
  37,500  -  69,500
Application Deadline: 02/22/2025 Address: 2450 Sheppard Ave E, Unit 119   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice...
Learn More
Feb 6th, 2025 at 13:47

Customer Services Representative Full-time Job

BMO Canada

Customer Service   Toronto
Job Details

Application Deadline:

02/19/2025

Address:

3835 Bloor StW/5230 Dundas StW

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Services Representative

BMO Canada
Toronto - 498.01km
  Customer Service Full-time
Application Deadline: 02/19/2025 Address: 3835 Bloor StW/5230 Dundas StW   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advic...
Learn More
Feb 5th, 2025 at 14:14

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Ottawa
Job Details

As a Customer Experience Associate/ Carleton Place, Ottawa/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Ontario : Ottawa 

Customer Service Representative

Scotiabank
Ottawa - 157.66km
  Customer Service Full-time
As a Customer Experience Associate/ Carleton Place, Ottawa/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our...
Learn More
Feb 5th, 2025 at 14:09

Software Developer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

We are seeking a Software Developer to join our team and contribute to the development of scalable software solutions using Java, Spring, and front-end technologies. As a junior developer, you will have the opportunity to work on exciting projects, collaborate with experienced team members, and grow your skills in a dynamic and supportive environment.


Is this role right for you? In this role, you will:

 

  • Design, develop, and test software applications using Java, Spring, and front-end technologies such as React, Node, or Angular

  • Collaborate with senior developers to identify and prioritize project requirements and deliver high-quality solutions

  • Develop and maintain databases using SQL and NoSQL technologies, ensuring data integrity and security

  • Participate in code reviews and contribute to the improvement of the codebase

  • Assist in the development and maintenance of CI/CD pipelines using tools such as Jenkins, GitLab, or CircleCI.

  • Troubleshoot and resolve technical issues, and provide support for existing applications

  • Collaborate with SMEs to understand Retail Banking and Mortgage trends.

  • Triage and resolve production incidents, perform root cause analysis, and implement permanent fixes to restore services and prevent recurrence.

  • Remain current with emerging trends and industry advancements.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
 

  • 1 year of work experience or internship experience in software development using Java, Spring, and exposure to front end tech stack (React/Angular/Node JS)

  • Familiarity with cloud platforms such as AWS/Azure/Google Cloud.

  • Knowledge of Agile development methodologies and experience with version control systems such as Git

  • Experience with CI/CD tools such as Jenkins, GitLab, or CircleCI, and familiarity with containerization using Docker.

  • Understanding of database concepts and experience with SQL and NoSQL databases such as MySQL, MongoDB, or Cassandra

  • Familiarity with testing frameworks such as JUnit, TestNG, and experience with debugging tools such as Eclipse, IntelliJ, or Visual Studio Code.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Developer

Scotiabank
Toronto - 498.01km
  IT & Telecoms Full-time
We are seeking a Software Developer to join our team and contribute to the development of scalable software solutions using Java, Spring, and front-end technologies. As a junior de...
Learn More
Feb 5th, 2025 at 14:08

IT Specialist Web, Digital Solutions (UI/UX) Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and good knowledge of UI/UX design.

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Create and maintain web sites using Sitecore CMS and various Azure cloud services
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
  • Enhance UI/UX for our current global web applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business and marketings teams

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Hold a university or college diploma in computer science, information technology or any other relevant field
  • More than three (3) years of relevant experience in HTML, CSS/SASS, JavaScript, jQuery
  • Knowledge and experience working with mail services like Klaviyo, MailChimp
  • Develop and implement strategies for SEO optimization, global email marketing, and comprehensive digital marketing campaigns to drive brand awareness, engagement, and consumer acquisition
  • Should have minimum three (3) year of experience in developing applications using different CMS like Sitecore, Kentico etc
  • Skills in Azure and DevOps are added asset
  • Strong interest, or even better real experience in modern frameworks like React is a big plus
  • Experience designing web sites using Figma, Adobe Photoshop, Illustrator is highly desirable
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Bilingual - English (a must) and French (a plus)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist Web, Digital Solutions (UI/UX)

Saputo Diary
Saint-Laurent - 7.94km
  IT & Telecoms Full-time
  88,325  -  115,930
For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and goo...
Learn More
Feb 5th, 2025 at 14:03

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