All jobs within 50 km around Laval

10/13/2024

Address:

105-119-129 rue St-Jacques O

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

• Analyzes data and information to provide insights and recommendations.
• Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
• May perform quality control and training.
• Organizes work information to ensure accuracy and completeness.
• Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
• Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
• Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
• Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
• Checks and reconciles information and documentation to ensure accuracy and completeness.
• Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
• Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
• Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
• Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Knowledge and experience using relevant systems and technology.
• Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
• Knowledge of the risk and regulatory requirements of the business – Good.
• Prioritization skills – Good.
• PC skills (MS Word, Excel, PowerPoint) – Good.
• Ability to multi-task in a fast-paced environment.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.
• Bilingual (English, French) - Good.

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

$35,000.00 - $52,000.00

The above represents BMO Financial Group’s pay range and type.

The Integrated Services team brings together Finance, Communications and Marketing, Human Resources, Legal Services and Facilities Management. We support the business in achieving its objectives through strong technical capabilities. We ensure service delivery through the skills of our people, our methodologies and our systems.

We are actively looking to hire an Executive Assistant to join our Montreal office team. The individual will report to the office executives, and perform secretarial and administrative tasks to ensure the smooth running of the office.

Responsibilities

• Support three directors in their administrative tasks and agenda management;
• Prepare and edit correspondence, communications, presentations and other documents;
• Coordinate managers' travel and travel arrangements;
• Perform a wide range of diverse administrative functions;
• Schedule meetings with multiple internal and external stakeholders;
• Organize corporate events with clients;
• Process accounts payable invoices and track budgets;
• Manage directors' expense accounts.

Qualifications:

• College education or equivalent experience;
• 3+ years of administrative experience in a professional work environment;
• Advanced computer skills including MS Office;
• Excellent coordination and planning skills;
• Excellent verbal and written communication skills;
• Bilingual - French and English;
• Motivation, initiative and ability to work effectively with all organizational levels; 
• Detail-oriented person ensuring that work is always completed to the highest degree of accuracy.

The Bilingual Project Administrator is responsible for project administration activities including but not limited to maintaining project documentations, completing project set up, financial and administration close out requirements.

KEY DUTIES & RESPONSIBILITIES

Project Set Up

• Inputs project information into databases and completes project set up process

Project Tracking and Documentation

• Maintains project documentations such as project plans, meeting minutes, contracts, bid packages, technical and financial close outs, etc.
• Monitors project progress and timelines and prepares status reports to assist with timely project delivery.

Project Financial Administration

• Works with relevant stakeholders to collect vendor qualification documentations and ensure vendors are activated and set up within financial systems.
• Executes the purchase order process.
• Reconciles purchase orders to invoices to ensure accuracy.

Project Reporting

• Prepares various reports to support monitoring of project progress, costs, key performance indicators, etc.
• Reviews and communicates risks to Project Managers.

Project Close Out Administration

• Executes project close out requirements.
• Gathers and ensures receipt and sign-off of all project documentations.  Files project documentations.
• Ensures receipt of all invoices.  Follows up with vendors where required.  Reconciles purchases to invoices to ensure accuracy and ensures all invoices are paid.
• Reviews and reconciles actual project expenses against cost estimates.
• Other duties as assigned.

KNOWLEDGE AND SKILLS

• Community college diploma
• 1 to 3 years of project administration or administrative work experience
• Strong administrative and organizational skills
• Ability to provide project administration support
• Ability to maintain accurate data
• Strong attention to detail and data accuracy
• Ability to extract and compile data into reports
• Ability to communicate effectively with others for the purpose of data exchange, clarification and follow up
• Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications

Licenses and/or Professional Accreditation

• Demonstrates an interest in pursuing Project Management Institute Accreditation

We are looking for a Documentation Consultant to join our growing Human Ressources team for a temporary contract of 1 year.

This newly created role will be responsible for creating, organizing, managing and maintaining our knowledge base and Help Articles (HR processes, procedures and policies) in Workday (our HR system) related to HRdirect (our HR Call Center).

You will make sure that our documents, such as our knowledge base and Help Articles (HR processes, procedures and policies) are accurate, up-to-date and compliant with our internal standards. In this role, you will act as the main point of contact between HRDirect (our HR Call Center) and our HR expertise team for everything related to our Knowledge base and Help Articles.  

What you’ll do here:  

• Create, review, edit and format documents, such as Knowledge base articles and Help Articles in Workday base on our internal standards.  

• Establish and maintain document control processes, including version control and document tracking to ensure that documents are current, accessible and up to date. 

• Conduct quality reviews and audits of documents in knowledge base and help articles to identify errors, inconsistencies and non-compliance issues and recommend improvements to enhance document quality.  

• Collaborate with HR expertise teams on all aspects related to knowledge base and help articles.  

• Provide training and support to our team and other HR expertise team on Help Articles standards and procedures.  

• Identify opportunities for process improvements, automation and efficiency gains.  

What you bring to the table: 

• Diploma of collegial studies or an equivalent level of education in communication or related field

• 3 to 5 years of experience in a similar position 

• Experience as a documentation specialist a strong asset 

• Outstanding organizational skills

• Excellent communication skills 

• Excellent analytical skills and attention to details

• Demonstrates initiative, good judgment and autonomy 

• Capacity to adapt rapidly in an ever-changing environment

• Knowledge of Workday an asset

• Positive attitude and strong sense of ethics 

• Bilingualism in French and English required - Need to interact on a regular basis with colleagues across the country

#LI-hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

What you’ll do

The Domestic Transportation team at Canadian Tire is looking for a dedicated Operations Dispatcher to join the team. This position is focused on managing the transportation plan for shipments to and from customers nationwide, including CTR stores, vendors, distributions centres, third party hubs, and rail terminals. Working within a very fast paced and dynamic environment, the Operations Dispatcher will tender and supervise loads being executed by third party carriers, as well as Canadian Tire’s own Fleet within Ontario, Quebec and Western Canada in accordance with legal compliance for Fleet operations. The Operations Dispatcher will modify freight movements to ensure flawless execution at the lowest possible cost. Acting as a subject matter expert, the Operations Dispatcher will manage key performance indicators within the context of supporting the achievement of Transportation goals. The Operations Dispatcher is required to work various shifts based on business requirements.    

• Dispatch pickup and delivery work assignments to CT Fleet Drivers and 3rd Party Carriers

• Monitor Driver productivity and ensure compliance with the Transportation legislation

• Ensure efficient use of the CT Tractor Fleet and assign Tractors to Drivers   

• Work with various software applications to manage Transportation work assignments

• Monitor outbound deliveries to stores to ensure we achieve target metrics

• Monitor vendor pickups to ensure we achieve target metrics

• Monitor drayage moves to / from rail terminals

• Dispatch equipment re-positioning (chassis, trailers, containers) to support DC Operations

• Provide regular status updates and insights on operational challenges and opportunities

• Support 24 hours X 7 days per week Dispatch Operations 

What you bring

• Bilingual in French and English

• Well-developed working knowledge of transportation regulations and geography

• Demonstrated knowledge of Hours of Work Legislation, Transportation of Dangerous Goods and the Highway Traffic Act is an asset

• Knowledge of JDA Transport an asset

• Excellent problem solving and decision-making skills, with the ability to balance cost and service

• Ability to multi-task and prioritize effectively, in a fast paced, dynamic environment

• Excellent verbal communication skills

• Post-Secondary Education i.e. C.I.T.T. designation or other relevant college/university/industry program  

Available Shifts: Midnight (1 X 8 hr, 2 X 10 hr, 1 X 12 hr), Afternoon (5 X 8 hr)

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-GT1

We are searching for a Maintenance Worker to join our Parkland Station Yard - Ocean Hall team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $16.97 - $19.54
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching) 
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Performs general maintenance duties and scheduled preventive maintenance work on physical facilities, equipment and grounds;
• Assembles, moves, delivers, sets up and picks up furniture and equipment;
• Performs general repair work on structures, patches & paints any damaged walls;
• Assists the Plant, Building & Safety Manager in the inspection of buildings, grounds and equipment; carries out preventive maintenance program actions;
• Accesses PM Worx program for Preventive Maintenance schedules and to process work orders;
• Requests necessary materials, supplies, parts and tools required and maintains control of storage and use;
• Takes every precaution that is reasonable in the circumstances to ensure the health and safety of employees, residents and all others in the workplace.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A High School Diploma or completion of equivalent education;
• 1-2 years’ experience in construction or building maintenance;
• Knowledge of WHMIS and Occupational Health and Safety legislation;
• Advanced Proficiency in English required, French considered an asset;
• Ability to provide a clear criminal record with vulnerable sector screening upon hire;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

What we offer

• The opportunity to be a part of something big and meaningful with a positive impact.

• Opportunities for growth and access to a great network of professionals.

• Flexible in-person and remote work with a great office space in the heart of Montreal’s Old Port, or our office in the heart of Old Toronto.

• Transparent overall compensation package, offering fully funded benefits and insurance plans, along with both Health and Lifestyle spending accounts.

• Promotion of work life balance with 4 weeks vacation and 6 flex days.

• Virtual and in-person team building activities. 

• A friendly work environment that has diversity and inclusion at the heart of our priorities.

As a Senior Estate Specialist - reporting into the Manager, Professional Executor Solutions, you will:

• Manage professional estate, trust and PoA files where ClearEstate is acting as agent for our trust partner, providing fiduciary services for these accounts.

• Support all aspects of estate, trust and PoA administration, including asset discovery and documents required for probate, managing tasks, deadlines and quality control appropriately.

• Work closely with our Customer Success Managers, who manage the relationships and communications with the families/beneficiaries.

• Assign tasks as appropriate to our Junior Estate Professional team in support of your work.

• Liaise with our trust partner as needed to ensure prompt attention to account needs.

• Document and make recommendations for discretionary decisions in accordance with the governing document, applicable legislation and sound reason.

• Act as a point of contact with external professionals (notary, lawyers, tax accountants, etc).

• Communicate with government agencies, financial institutions and other third parties.

• Perform research as needed.

• Collaborate with your team and assist with client requests and other related tasks when needed.

• Maintain a deep understanding of current estate and trust related strategies and processes and occasionally support the creation and maintenance of internal and external content on these topics.

• Advise ClearEstate on any proposed and/or implemented changes to relevant legislation and regulations.

• Field estate and trust questions and provide training and support to ClearEstate staff and occasionally participate in the development of educational material.

• Occasionally participate in and/or deliver presentations externally, representing ClearEstate’s subject matter expertise.

• Provide feedback and test functionality for our Product team to develop our platform.

• Create and use templates for communicating with various stakeholders.

The Integrated Services team brings together Finance, Communications and Marketing, Human Resources, Legal Services and Facilities Management. We support the business in achieving its objectives through strong technical capabilities. We ensure service delivery through the skills of our people, our methodologies and our systems.

You are agile, technically adept at high-volume, full-stack campus recruiting and equally comfortable engaging with business leaders to understand their requirements, pre-screening resumes, managing requisitions, coordinating campus activities and presenting to students. You are a dynamic presenter, a skilled influencer, passionate about the student body and ready to take on all aspects of campus recruiting. You are excited to help establish a consistent campus process and candidate experience across North America. 

The Campus Recruiter implements and executes the recruitment strategy by supporting high volume, full-stack recruitment activities in Eastern Canada. The incumbent will be responsible for a variety of recruitment activities including managing a high volume of candidates and data, organizing interviews, managing the candidate experience, and supporting programs such as student re-hire, internal referrals, and scholarships. 

Responsibilities 

• Serve as the primary point of contact for candidates, educational institutions and the company. 

• Work closely with internal stakeholders to establish a tailored recruitment approach across designated schools to meet skills requirements. 

• Establish relationships with designated schools, and with professionals in career centers and study programs. 

• Leverage campus recruiting insights, recruiting outcomes and business intelligence to drive process and influence key internal stakeholders on recruiting activities and programs. 

• Coordinate logistics and participate in campus activities including career fairs, class presentations, lectures, and interview sessions. 

• Act as a “brand ambassador” to expand our internal and external presence to strengthen the Hatch brand through social media and other channels. 

• Ensure full campus recruiting for Hatch: 

• posting positions in schools and appropriate sources; 

• pre-selection and evaluation of candidates; 

• preparing application files for review by hiring managers; 

• coordination and scheduling of interviews with hiring managers; 

• preparing interview materials for hiring managers; 

• reference checks through our third party vendor; 

• managing the job offer letter process, including drafting and sending the letters; 

• entering relevant candidate and interview data into the applicant tracking system (SuccessFactors); 

• Optimizing and managing the application process using technology to improve the candidate experience. 

• Implement programs and initiatives to promote the participation of co-op students, interns and graduates: 

• participate in the management of these programs and initiatives, including the organization of learning and social activities such as lunch and learns and the student forum; 

• collect feedback from hiring managers following interviews, forward it to candidates and enter it into the system; 

• survey hiring managers on student performance during co-op placements and provide feedback on new graduates' performance after six months of employment; 

• survey students one month before the end of their contract period and survey graduates after six months of employment; 

• compile the survey results and present them to management with suggestions for improvement. 

• Track indicators and produce reports: 

• maintain the integrity of applicant tracking system data and prepare reports on recruiting and hiring activities for management. 

Requirements 

Professional training and experience 

• Bilingualism (French and English).  

• Six months to two years of high-volume, full-stack campus recruiting experience, preferably with engineering or technical graduates. 

• College or university diploma in human resources or a related field, an asset. 

SKILLS 

• Proven ability to manage high volume campus recruiting in a fast-paced, deadline-driven environment. 

• Ability to manage conflicting priorities with strong attention to detail and accuracy as well as follow-up and follow-through. 

• Exceptional communication skills and the ability to quickly build relationships and provide exceptional internal and external customer service. 

• Attention to detail and accuracy to maintain data integrity. 

• Proven power of influence, ease with upstream and downstream follow-ups to ensure the smooth running of the process and a positive experience for candidates. 

• Strong commitment to efficiency and quality of results. 

• Team spirit. 

• Discretion in handling confidential and sensitive information. 

• Excellent technology skills, including proficiency in Microsoft Office Suite including Word, Excel and PowerPoint, applicant tracking systems (e.g. SuccessFactors) and video conferencing applications (MS Teams, Zoom, etc.). 

09/20/2024

Address:

1501 McGill College Avenue

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

• Books meetings with new prospects and prepares introductory package for the prospect/referral.
• Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
• Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.
• Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
• Resolves client complaints in a timely and effective manner; escalates as required.
• Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.
• Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
• Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
• Maintains and organizes client database and client files.
• Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.
• Administers and processes documentation related to client files and regulatory requirements.
• Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.
• Ensures transactions and tasks are appropriately assigned to team members and completed.
• Mentors and coaches new or junior members to the team and branch.
• Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
• Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
• Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
• Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
• Maintains the confidentiality of client and Bank information.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
• Bilingualism French and English.
• Advanced knowledge of investment process and procedures.
• Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.
• Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).
• Knowledge of compliance practices and regulations.
• Knowledge of Insurance and group products is an asset
• Knowledge of Trust and Estate services is an asset
• Knowledge of Financial/Retirement planning.
• Knowledge of trade processing rules.
• Successful completion of the Canadian Securities Course & Conduct and Practices Handbook.
• Current registration as Investment Representative (IR).
• 10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Please note the base salary for this specific position in Montreal is $ 41,600.00 and this role may be eligible to receive a monthly discretionary bonus.

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

$35 000,00 - $64 900,00

We are searching for a Full Time Concierge / Receptionist to join our Faubourg du Mascaret – Pavillion Landry team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage:  $16.60 – $17.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care