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WAREHOUSE CLERK Full-time Job

UPS

Administrative Jobs   Kanata
Job Details

This position performs basic administrative responsibilities including preparation and analysis of reports, compilation of information from various sources, and analysis using various software packages. Employee may direct the work of others and provide instruction and guidance to lesser experienced employees. This position performs general warehouse duties including word processing, data entry, auditing/rewrapping damaged packages, answering phones, and other duties as assigned.

Location and hours:

Located at 8825 Campeau Drive, Stittsville, ON

Days: Monday to Friday

Hours: Starts between 4:30 AM to 5:30 AM (Approx), ends between 8:00 AM and 9:00 AM. Guaranteed at least 5-hour shifts based on delivery volume.


Responsibilities:

-Executes a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.

-Researches and corrects errors resulting from incorrect pre-advise information.

-Compiles and saves shipping documents (paper or electronic) to comply with government regulations.

-Physically handling/moving and re-wrapping packages. (Lifting up to 70 lbs unassisted)

-Performs analysis using various software packages and databases

-Provides advanced office support knowledge and skills.

-Prepares and/or coordinates information for internal and external contacts

Compensation and Benefits

-Starting rate $17.30 (guaranteed pay progression up to 24.65 after 48-month progression).

-On site parking

-Casual dress

-Tuition reimbursement up to $3000 per semester (conditions apply)

-Health and Dental Benefits after 1 year

-Employee Assistance Program (wellness)

-Unionized position.

-Full training provided.



Qualifications:

-High School Diploma, GED, or international equivalent

-Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills

-Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)

-Accurate and rapid data entry

WAREHOUSE CLERK

UPS
Kanata - 132.21km
  Administrative Jobs Full-time
This position performs basic administrative responsibilities including preparation and analysis of reports, compilation of information from various sources, and analysis using vari...
Learn More
Apr 16th, 2024 at 17:41

Administrative Clerk Full-time Job

FedEx Express Canada

Administrative Jobs   Coteau-du-Lac
Job Details

The primary function of the Mobile Administrative Clerk at the Gatehouse will be to perform administrative duties, depending on the position assigned, and to ensure that the security rules and the accuracy and productivity standards of FedEx Supply Chain and its client are followed.

 



This position will be responsible for....

  • Execute the tasks of administrative clerk, according to the assigned position;
  • Monitor and control the activities of the yard;
  • Enter data on a computer to monitor and control the activities of the yard;
  • Communicating electronic and verbal information to the parking lot and other gatehouse services;
  • Ensure the correct positioning of the trailers in the yard and the accuracy of the vehicle inventory;
  • Respond to requests from the distribution center during vehicle requisitions and releases;
  • Ensure that the trailers for shipping comply with the client’s requests;
  • Make sure that the trailers that are being loaded are those that have been planned for the intended loads;
  • Enter the data to properly identify the planned loads;
  • Prepare all the documentation necessary for the shipment of trailers and ensure the conformity of the information;
  • Transmit information related to shipping to carriers or other stakeholders;
  • Produce, print and transmit the required reports;
  • Execute different functions related to projects, studies, surveys etc;
  • Perform any other tasks and responsibilities assigned by management;

 

You might be a great fit if….

Education/Experience

 

  • Probation period successfully completed at FedEx Supply Chain;
  • Excellent performance and safety records in their current position (no disciplinary measures whatsoever and no absenteeism problems);
  • 1 to 2 years of experience in similar work at FedEx Supply Chain or elsewhere;
  • Office automation skills;
  • Bilingualism;
  • Ability to solve problems, autonomy, versatility and flexibility;
  • Sense of initiative, analysis and organization;
  • Customer service oriented, good listening and communication skills;
  • Good computer skills: Word and Excel knowledge; ability to learn different software;
  • Ability to handle stress;
  • Care for quality and accuracy in data entry, as well as compliance with procedures;
  • Ability to work on rotating schedules.

 

 

Physical/Cognitive Requirements

With or without accommodation:

 

 

  • Ability to follow policies and procedures.

  • Ability to read, write and interpret information.

  • Ability to add, subtract, multiply and divide.

  • Ability to use hands to finger, handle, or feel.

  • Ability to sit/walk/stand for up to 10 hours per day. 

  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

  • Ability to lift/carry items less than 25 pounds.

Administrative Clerk

FedEx Express Canada
Coteau-du-Lac - 4.5km
  Administrative Jobs Full-time
The primary function of the Mobile Administrative Clerk at the Gatehouse will be to perform administrative duties, depending on the position assigned, and to ensure that the securi...
Learn More
Apr 15th, 2024 at 18:12

Senior Communications Manager Full-time Job

Telus Corporation

Marketing & Communication   Montréal
Job Details

TELUS is looking for a fully bilingual communications professional to join its Communication team for TELUS Quebec for a temporary replacement related to a one-year maternity leave. The ideal candidate for the Communications Manager position has proven proficient at managing public relations and marketing proactive communication initiatives in the vast, complex and ever-changing media environment. Using a holistic approach to communications, this person will possess the ability to leverage influencers, traditional and social media, sponsored channels, internal communications and digital amplification to elevate TELUS’ brand and social purpose in the Quebec market. Leveraging a creative approach to proactive media campaigns, we are looking for a team member who can demonstrate success in both strategy development and end-to-end tactical execution, by collaborating with cross-functional teams.

 

The successful candidate will join the Quebec and Corporate Affairs communications team and will work with seasoned communicators with national and provincial responsibilities in media relations, corporate and financial communications, issues management, internal communications, storytelling, influencer marketing and francization.

 

Here is how

 

  • Manage proactive and marketing communications campaigns related to our social purpose, end-to-end, in order to increase TELUS’ brand awareness within Quebec-owned, earned, paid and internal communication channels, including through influencer campaigns and rigorous amplification strategies
  • Adapt, customize and amplify national campaigns that will resonate with the unique Quebec market, including community investment initiatives, projects from the TELUS Friendly Future Foundation and consumer products and services
  • Manage TELUS collaboration with Quebec influencers while delivering and measuring the impact of creative and engaging best-in-class content
  • Execute best practice project management in the context of cross-functional teams including external agencies. This will require both a keen attention to detail and a clear understanding of the big picture, proactive and effective communications across multiple teams, and adept management of many priorities and interests
  • Write compelling and engaging communications plans, press releases, articles and messaging that effectively tell TELUS’ story to an external and internal audience
  • Provide communications counsel and support to executives and subject matter experts as required

 

Qualifications

 

Required skills and abilities:

 

  • Ability to collaborate with and influence diverse cross-functional teams across the country - to effectively represent the Quebec communication team at the table
  • Ability to effectively engage diverse & remote teams and to maintain a view of both the overall picture and the important details
  • Strategic mind with strong interpersonal, organizing, prioritization, and multitasking skills
  • Knowledge in social media, in sourcing and working with influencers, and in implementing best-in-class key performance indicators to measure success
  • Knowledge of the Quebec cultural industry and content creators in the province
  • Excellent writing skills, including with press releases, internal communications, strategic plans, reports, and more
  • Highly adaptable to rapidly changing situations and an ability to prioritize in the heat of the moment
  • An up-to-date and evolving understanding of the changing nature of Quebec and Canada’s media landscape and the ability to translate that understanding into best practices

 

You have:

 

  • More than five years of experience in communication marketing, influencer marketing, social media, public relations or internal communication
  • An undergraduate degree in marketing or communications or equivalent post-secondary education
  • Experience in a large corporate environment or agency
  • Competency in Google and G-suite applications
  • Bilingualism – fluent in both English and French, both oral and written

 

Please note: This is a mobile role.

 
Salary Range:  $86,000-$130,000
Performance Bonus or Sales Incentive Plan:  15%

 

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Senior Communications Manager

Telus Corporation
Montréal - 56.14km
  Marketing & Communication Full-time
  86,000  -  130,000
TELUS is looking for a fully bilingual communications professional to join its Communication team for TELUS Quebec for a temporary replacement related to a one-year maternity leave...
Learn More
Apr 15th, 2024 at 13:54

Fast-food service attendant Full-time Job

Valentine Cowansville

Tourism & Restaurants   Cowansville
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

 

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

  • The candidates will get health care plan, and gratuities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
jungern100@yahoo.fr

Fast-food service attendant

Valentine Cowansville
Cowansville - 116.21km
  Tourism & Restaurants Full-time
  15.25
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
Learn More
Apr 14th, 2024 at 17:18

Staffing Officer Full-time Job

City Of Ottawa

Human Resources   Ottawa
Job Details

*Applications/resumes received will be used to staff current and on-going requirements until December 31, 2024.

JOB SUMMARY

The HR Business Services Branch operates as an internal consulting practice, working closely with business leaders and managers to support business strategy and sustained performance. As the primary contact to the client group, each unit provides proactive, strategic and operational advice to managers and staff in the following areas: business people strategy and analytics, business workforce planning and implementation, organizational design and job evaluation, talent acquisition, performance management, workplace safety, organizational health, disability management, accommodations and WSIB.

As a member of a multi-disciplinary team of HR professionals providing tailored HR solutions to meet the business needs of an assigned client group, your primary responsibilities include:

  • Partnering with business leaders and hiring managers to assess their talent requirements and advise on the best hiring strategy.
  • Using creative and innovative sourcing techniques and experience in social media and job platforms, such as, Linkedin, Indeed and other niche sources.
  • Conducting all initial phone screens and coordinating assessments, interviews, reference and background checks for hiring teams.
  • Developing and maintaining a candidate pipeline for current and future hiring needs.
  • Updating regular reporting metrics and project deadlines to hiring managers.
  • Supporting talent acquisition and outreach programs to attract and retain diverse people with the right skills and fit to meet the current and future needs of the City.
  • Working across HR Business Services and with HR functional experts to share best practices, and provide comparison and feedback to improve service delivery.
  • Supporting team members in the delivery of HR services, providing guidance and expertise to resolve issues and expedite service delivery.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or community college diploma in Human Resource Management, Business Administration, Public Administration, Education, Social Sciences or related field

Minimum of 3 years of related experience in human resources including demonstrated experience in providing staffing/talent acquisition guidance and support

Experience in behavioural interviewing techniques is desirable

CERTIFICATIONS AND LICENCES

Certified Human Resources Leader (CHRL) designation is desirable

KNOWLEDGE

  • Recruitment and staffing practices, strategies and tools, including alternate means and sourcing strategies for difficult-to-fill positions 
  • HR legislation including Employment Equity
  • HR programs and services, policies and procedures, and applicable collective agreement provisions
  • HR information systems, social media and job platforms
  • Workforce planning concepts and processes
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Ability to work collaboratively and build rapport with others
  • Performs effectively in a multi-disciplinary work environment by demonstrating professionalism, initiative and enthusiasm for each assignment
  • Ability to understand client/business needs, conduct research, gather and analyze complex information/data, develop innovative solutions based on results, and effectively present recommendations
  • Creative problem solving skills with a focus on continuous improvement and enhancing the client experience
  • Excellent written and verbal communication and listening skills
  • Proficiency at an intermediate level in MS Office to support the production of documents, spreadsheets, reports and presentations
  • Demonstrates the City’s core values of integrity, transparency, impartiality, respect and accountability at work
  • Excellent interpersonal skills and the ability to interact cooperatively, effectively and efficiently with staff and the public as required
  • Ability to work effectively in a team environment to achieve corporate, departmental and branch goals
  • Demonstrates tact, diplomacy and discretion, and maintains strict confidentiality
  • Highly organized with the ability to prioritize, set schedules, meet deadlines, handle multiple projects/activities and competing demands, and deliver results in a changing work environment

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Staffing Officer

City Of Ottawa
Ottawa - 115.78km
  Human Resources Full-time
  67,412.80  -  85,259.72
*Applications/resumes received will be used to staff current and on-going requirements until December 31, 2024. JOB SUMMARY The HR Business Services Branch operates as an internal...
Learn More
Apr 14th, 2024 at 17:16

Operations Admin Part-time Job

FedEx Express Canada

Administrative Jobs   Dorval
Job Details

Job Summary

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone

• Reviews, researches and/or enters data in various systems to support respective functional area

• Compiles data and provides various regular and adhoc reports to management for review and determination

• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues

• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:

Additional Quality Assurance/Loss Prevention essential functions:

• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer

• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day

• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy

• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review

• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:

• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager

• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system

• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues

• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review

• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Previous clerical or customer service experience preferred

Required Skills, Abilities and / or Licensure

• General business skills such as typing; data entry and review; and use of phone, copier, and fax

• Software skills, including use of Microsoft Office software and web-based applications

• Customer service skills necessary to effectively and professionally respond to requests

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Address: 2000 Chemin St Francois
City: Dorval
State: Quebec

Other Job Description Information

Part Time permanent position
Must be bilingual
Must be available to work Tuesday-Saturday 16:00 to 21:00
Must be available to work weekends and peak period based on operational needs.

EEO Statement: FedEx Ground is an equal opportunity employer

Operations Admin

FedEx Express Canada
Dorval - 41.99km
  Administrative Jobs Part-time
Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality a...
Learn More
Apr 13th, 2024 at 15:13

Real Estate Advisor Full-time Job

City Of Ottawa

Real Estate   Ottawa
Job Details

JOB SUMMARY

The mandate of the Corporate Real Estate Office (CREO) is to provide innovative property solutions and expert real estate leadership to the City of Ottawa, including a corporate and consistent approach to ensuring space in all facilities is being used efficiently and implementing the Corporate Accommodations Strategy. CREO serves as the City's corporate landlord, real estate manager, project manager and developer for approximately 3,781 properties, 52,000 acres of land and 1,040 buildings with over 12.8 million square feet and a $2.1 billion replacement value.

You are responsible for providing day-to-day or strategic real estate acquisition, disposal, leasing, development, valuation and/or management support services to the City.

You also: perform or assist in research/analysis; participate in the development of project, capital and operating budgets; communicate with various internal and external parties, and fulfill documenting and reporting requirements relating to their assignment. You may also work on cross-functional teams or specific projects.

EDUCATION AND EXPERIENCE

Completion of 3 year community college diploma in business administration, property management, or other field relating to real estate services.

Less than 1 year of experience is required.

Experience in a real estate environment is an asset, with specific experience assisting with one or more of the following areas: real property acquisition/disposition, property management/leasing, multi-stakeholder negotiations, land management, encroachments, real estate financial administration.

KNOWLEDGE

  • General knowledge of applicable legislation, including the Registry Act, Land Titles Act, Municipal Act, Planning Act, Commercial Tenancies Act, Residential Tenancies Act, and the Expropriations Act of Ontario
  • General knowledge of legal documents as they apply to real property transactions in Ontario, including agreements of purchase and sale, agreements specific to the Expropriations Act, easements, lease agreements, licences, and an understanding of contract and real property law
  • General knowledge of City by-laws, plans, policies, procedures and processes relating to the delivery of real estate services
  • General knowledge of the rights and obligations of the City and the property owner vis-à-vis expropriations, and the expropriation negotiation and arbitration process of the Board of Negotiation and the Ontario Municipal Board
  • General knowledge of Municipal government structure, including the Land Registry and Land Titles systems
  • General knowledge of the appraisal process, legal surveys and engineering plans as they relate to real estate services
  • Knowledge of the Ottawa real estate market and general realty market trends
  • General knowledge of Project Management
  • Technical Report Writing
  • General knowledge of financial principles and financial analysis

COMPETENCIES, SKILLS AND ABILITIES

  • Self-motivated, and able to work with minimal direction in a fast-paced, multi-project environment, and collaboratively with others
  • Possess strong organizational skills and flexibility to plan, initiate, organize and prioritize own work and to effectively manage competing demands, conflicting priorities, sensitive issues, pressures and deadlines
  • Possess computer literacy in MS Office Suite in a Windows environment, including use of Intra/Internet
  • Able to learn/use other advanced computer applications or software specific to the work assignments (databases, GIS)
  • Possess a high degree of accuracy, and ability to draft legal agreements designed to secure land interests and/or releases for the City
  • Possess research skills and the ability to interpret/analyze/evaluate issues and to make decisions/formulate recommendations
  • Able to perform financial analysis and estimate project costs
  • Able to write technical reports prepared in formats conducive to various audiences and City council
  • Possess excellent interpersonal, communication, and public relations skills
  • Possess negotiation skills to participate in negotiations to secure the required property interests for the City
  • Possess conflict resolution skills to influence decisions, and to deal with contentious issues and situations
  • Thorough, self-motivated and reliable
  • Organized, analytical and attentive to detail
  • Possess sound judgment, tact and discretion
  • Flexible and adaptable
  • Possess initiative and creativity

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing 
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Real Estate Advisor

City Of Ottawa
Ottawa - 115.78km
  Real Estate Full-time
  69,713.28  -  84,824.74
JOB SUMMARY The mandate of the Corporate Real Estate Office (CREO) is to provide innovative property solutions and expert real estate leadership to the City of Ottawa, including a...
Learn More
Apr 11th, 2024 at 15:19

Analyst, Accounts Payable Full-time Job

City Of Ottawa

Financial Services   Nepean
Job Details

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

JOB SUMMARY

The mandate of Supply Services is to ensure procurement activities (valued at approximately $1 billion annually) and payment activities (valued at approximately $3 billion annually) are undertaken with a strategic corporate outlook, and reflect industry best practice to effectively meet the needs of City departments, the Library Board, Ottawa Police Services and the expectations of Council.

You are responsible for conducting ongoing analysis of operations, reporting results, and providing analytical expertise for special projects in support of the Accounts Payable (AP) program and Supply Services. 

You support a high-volume environment that aligns with City-wide strategies, service excellence, initiatives and goals.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Commerce, Finance, Accounting or other related field 

Minimum of 2 years of experience in accounting process environment, including financial analysis, and financial modelling.

KNOWLEDGE

  • Knowledge of financial controls and processes and Accounts Payable Processing
  • Forward thinking, able to provide the right information for management decision
  • In depth knowledge of SAP, Markview, Excel 
  • Knowledge of Business Intelligence (BI)
  • Knowledge of the Accounts Payable process, its priorities and challenges
  • Understanding the intricacies  of how the data is collected, and the resulting affect on reports
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Able to understand/appreciate the technical complexities and diversities of the work in order to provide financial management support
  • Able to research, analyze and evaluate financial/budgetary issues, interpret data, make decisions, develop appropriate solutions and formulate recommendations
  • Able to identify financial tracking and reporting requirements and provide user input to systems enhancements
  • Able to administer regulations, laws, and financial/administrative policies/procedures
  • Able to work collaboratively
  • Possess excellent interpersonal and communication skills
  • Possess advanced computer literacy in MS Office Suite in a windows environment, including use of intra/internet
  • Able to use Corporate SAP modules/system and work with other advanced computer applications or software 
  • Analytical and attentive to detail
  • Able to understand the impact of the limitations of the source of information
  • Creative problem solving
  • Excellent communication
  • Able to exercise discretion and confidentiality
  • Flexible and adaptable to deal with shifting priorities
  • Able to demonstrate sound judgment and initiative
  • Able to demonstrate tact and diplomacy
  • Possess initiative and self-motivation
  • Possess a strong customer service orientation

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

Application Close: 24/04/2024

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Analyst, Accounts Payable

City Of Ottawa
Nepean - 116.7km
  Financial Services Full-time
  69,713.28  -  84,824.74
Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list. This list will be used to staff current and ongoing requirements for up t...
Learn More
Apr 11th, 2024 at 15:12

Customer Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements until 30/06/2024.

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

 

Application Close: 28/06/2024

 

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
  • Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS etc.
  • Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Customer Service Agent

City Of Ottawa
Ottawa - 115.78km
  Customer Service Full-time
  61,663.42  -  72,157.54
Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing...
Learn More
Apr 11th, 2024 at 15:09

Administrative Assistant Full-time Job

AtkinsReal

Administrative Jobs   Québec
Job Details

If you are looking for an employer who has large-scale international engineering projects to offer you. If you want to make a difference with a multitude of communities by improving their daily lives. If you want to join an inclusive and diverse team that you can count on ... then we are the right employer for you.

 

Your role in the team

You will have to:

  • Provide administrative support to directors and teams in engineering projects;

  • Drafting, correcting and lagging documents (letters, minutes of meetings, visit reports, monthly reports and quotations) according to company standards and templates and maintain quality results;

  • Enter, correct and revise the texts of proposals to ensure that they comply with the specifications of invitations to tender and qualification requests;

  • To ensure the numbering, classification and archiving of computer and paper files relating to project engineering documents, such as reports, plans and quotations;

  • Organize, maintain and maintain various documents (corporate, project records);

  • Layout documents in accordance with the procedures established by the undertaking and ensuring their quality of presentation;

  • Replace the reception for the reception for the reception of visitors on Mondays and Fridays.

 

Why choose AtkinsRes as an employer?

Because we offer, among other things:

  • The opportunity to work on varied and large-scale projects both internally and externally;

  • A stimulating living environment where personal and work-life balance is important;

  • Access to a range of diversified training focused on development and the interests of each;

  • A competitive wage, flexible social benefits, a shareholding scheme and a defined-contribution pension scheme;

  • A working environment focused on health and safety.

 

The Administrative Assistant (ad) wanted

  • Holds an A.E.C., a D.E.C. in office automation, a PED in secretarial or any other training with experience in the field;

  • Has relevant experience in an administrative role;

  • Excellent knowledge of the advanced functions of the Office suite software (Excel and Word);

  • Is able to communicate in French and English (Oral and Writing);

  • Demonstrates good stress management, organizational sense, rigour and facilitated teamwork and collaboration.

 

Are you interested in the challenge? Don't wait any longer. Send us your CV and join us in shaping a better future for our planet and its people.

Administrative Assistant

AtkinsReal
Québec - 288.44km
  Administrative Jobs Full-time
If you are looking for an employer who has large-scale international engineering projects to offer you. If you want to make a difference with a multitude of communities by improvin...
Learn More
Apr 11th, 2024 at 14:51

Security Guard Full-time Job

Securitas Canada

Security & Safety   Longueuil
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Longueuil - 62.01km
  Security & Safety Full-time
  23.79  -  30.29
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Apr 11th, 2024 at 11:38

Vehicle and Equipment Technician Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

JOB SUMMARY

Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.

You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 2, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.  

You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, heavy vehicles (i.e. garbage trucks, zambonis, ice resurfacing equipment, etc.), and automotive associated equipment including, but not limited to, boilers and compressors.

EDUCATION AND EXPERIENCE

Completion of Truck and Coach Technician 310T apprenticeship program of 6720 hours

Minimum of 2 years of experience within a Municipal Fleet or similar truck and coach environment

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Truck and Coach Technician 310T
Valid Ontario Certificate of Qualification as Motorcycle Technician 310G for specific positions
TSSA Regulated Fuels Safety certificate (natural gas, propane and/or alternate fuel) for specific positions
Current Ontario Ozone Depletion Prevention (ODP) certificate card for specific positions
Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated is an asset

KNOWLEDGE

  • City policies and procedures affecting shop operations
  • Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
  • Manual and electronic diagnostic equipment 
  • Personal computers with ability to use the Fleet Management Information System
  • Code of Conduct rules and policy
  • Collective agreement
  • Material Safety Data Sheets
  • Safe work practices of the trade including working at heights and the lifting of heavy objects
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team 
  • Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, work orders and any other documents used in the maintenance operation
  • Ability make estimates of materials and time required to perform the work 
  • Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
  • Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
  • Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
  • Possess analytical skills and be detail oriented
  • Good manual dexterity and ability to work to close tolerances 
  • Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
  • Ability to provide training and explain instructions and guidelines to others effectively
  • Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
  • Possess a work record of good attendance and job performance 
  • Possess sound judgement 
  • Use initiative to meet deadlines
  • Flexible, adaptable and able to accept constructive criticism
  • Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
  • Able to work in uncomfortable or confined positions on occasion
  • Able to lift and carry heavy parts and equipment safely
  • Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
  • Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement 
  • Able to work a variety of scheduled shifts, including week-ends, on-call, evening and nights, as per the collective agreement
     

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV. 
  • The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Vehicle and Equipment Technician

City Of Ottawa
Ottawa - 115.78km
  Maintenance & Repair Full-time
JOB SUMMARY Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning;...
Learn More
Apr 10th, 2024 at 18:00

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